SCION Complaints
View complaints related to SCION. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2008 SCION XD- DOWNERS GROVE, IL
ABS AND BRAKE LIGHTS COME ON IN CAR, ALONG WITH CODE C0210. DIAGNOSIS INDICATES THAT BRAKES ARE FUNCTIONAL, BUT ABS IS NOT FUNCTIONAL. HAVE ALREADY HAD HUBS WITH SENSORS REPLACED ONCE AND, WHEN THE PROBLEM RECURRED, HAD THE HARNESS FOR THE RIGHT REAR SPEED SENSOR REPLACED. BASED UPON INTERNET SEARCHES AND SEARCHES OF THE COMPLAINTS DATABASE, THIS APPEARS TO BE A COMMON PROBLEM WITH THIS MODEL AND YEAR OF THE SCION XD. SINCE ABS FUNCTIONALITY IS COMPROMISED, THIS REPRESENTS A SAFETY CONCERN. *TR
Source: NHTSA WEB SITE -
2006 SCION TC- ROCKLAND, MA
TRD SUPERCHARGER WAS BOUGHT AND INSTALLED AT DEALER MULTIPLE ISSUES WITH PRODUCT BLOWN SUPERCHARGER AND ENGINE AND PAID FOR ANOTHER SUPERCHARGER OUT OF POCKET AFTER 7 SUPERCHARGERS AND 5 MOTOR BLOCKS CAR WAS PUT BACK TO STOCK AND WAS NEVER REIMBURSED FOR EITHER SUPERCHARGER AND ITEM WAS DISCONTINUED DUE TO MULTIPLE PEOPLE HAVING SIMILAR PROBLEMS WROTE TO CORPORATE AND THEY STILL REFUSE TO REIMBURSE FOR MY PAID FOR EQUIPMENT A LOT OF PEOPLE HAVE HAD THE EQUIPMENT REPAIRED AND EVEN HAD THE CAR FULLY REIMBURSED MINUS DEPRECIATION I'M ONLY ASKING FOR REIMBURSEMENT OF THE 2 UNITS THAT I PAID FOR THAT TOYOTA HAS TAKEN AWAY FROM ME. *TR
Source: NHTSA WEB SITE -
2010 SCION TC- RICHARDSON, TX
ON 11/14/13 I WAS TRAVELING NORTH ON INTERSTATE 75 IN TROY, MICHIGAN AT A RATE OF 68 MPH WHEN AT APPROXIMATELY 8:15 A.M. I HEARD A LOUD SHATTERING NOISE. I IMMEDIATELY PULLED ONTO THE SHOULDER OF THE HIGHWAY. I LOOKED AROUND MY VEHICLE TO FIND EACH OF MY SIDE, REAR, AND FRONT WINDOWS INTACT. I THEN PULLED BACK THE SUNROOF COVER, ONLY TO HAVE SHARDS OF GLASS FALL ON ME. I DISCOVERED A LARGE WHOLE IN THE CENTER OF MY SUNROOF WINDOW. I EXITED THE CAR TO EXAMINE THE DAMAGE FROM THE OUTSIDE. UPON FURTHER INSPECTION I DISCOVERED THAT DESPITE HAVING THE SUNROOF IN THE FULLY CLOSED POSITION THE WIND DEFLECTOR SHIELD HAD POPPED UP AND THE ARMS THAT ATTACHED THE GLASS TO THE SLIDING TRACK HAD BROKEN OFF. ADDITIONALLY, THE GLASS WAS BOWED OUTWARDS, WITH THE MAJORITY OF THE BROKEN GLASS UNDERNEATH THE WIND DEFLECTOR SHIELD INSTEAD OF INSIDE OF THE VEHICLE. THE FRACTURING PATTERN AND BREAK LOCATIONS WERE INDICATIVE OF A STRUCTURAL PRESSURE BREAK AND NOT AN IMPACT BREAK. TOYOTA DENIED ANY PROBLEMS WITH THE SCION TC AND INSISTED THAT THE BREAK HAD TO HAVE OCCURRED FROM AN IMPACT. THE WEATHER THAT DAY WAS CLEAR AND 33 F AT THE TIME OF THE BREAK WITH CLEAR SKIES. I WAS ON AN OPEN ROAD WITH NO NEARBY OVERPASSES. *TR
Source: NHTSA WEB SITE -
2006 SCION XB- OAK GROVE, MN
IN COLD TEMPERATURES THE BRAKE PEDAL FREEZES AND YOU CAN NOT PUSH THE PEDAL. THE CAR DOES NOT RESPOND. SEEMS TO ACT IN EXACTLY THE SAME WAY THAT THE RECALL FOR THE 2008-09 MODELS! *TR
Source: NHTSA WEB SITE -
2008 SCION XD- EAST AURORA, NY
THE ABS WARNING LIGHT AND BRAKE WARNING LIGHT CAME ON WHILE DRIVING MY 2008 SCION XD, THE ABS STOPPED WORKING. EMERGENCY BRAKE AND BRAKES SEEM TO BE WORKING NORMALLY . MY LOCAL TOYOTA/SCION DEALER DIAGNOSED THE PROBLEM AS TWO FAULTY REAR WHEEL SENSORS, INCLUDING ONE THAT WAS REPLACED TWO YEARS AGO (JAN. 2011) FOR THE SAME REASON. ALL FAILURES OCCURRED DURING BELOW FREEZING/ HEAVY SNOW CONDITIONS - EXACTLY THE CONDITIONS UNDER WHICH ONE WOULD NEED ABS. PROPOSED REPAIR INCLUDES REPLACING THE WIRE HARNESS/SENSOR, BUT NO MEASURES TO PROTECT THE NEW PARTS FROM FREEZING OR CORROSIVE ROAD DEBRIS. REPAIR ESTIMATE IS APPROXIMATELY $1,200. MANY OTHER SCION XD OWNERS HAVE EXPERIENCED THIS IDENTICAL PROBLEM. SOME SCION OWNERS CANNOT AFFORD THIS REPAIR AND WILL CONTINUE TO OPERATE THEIR VEHICLES WITH INACTIVE ABS SYSTEMS, AS I HAVE BEEN ADVISED BY SEVERAL PEOPLE THAT I COULD DO TO SAVE MONEY. IT APPEARS THAT TOYOTA IS NOT ADDRESSING THIS PROBLEM WITH A REPAIR BULLETIN OR REPLACEMENT PARTS FOR PARTS THAT WERE NOT DESIGNED TO WITHSTAND THE VERY WEATHER CONDITIONS IN WHICH THEY ARE NEEDED MOST, OR ISSUING A RECALL TO HELP COVER THE COST TO REMEDY THIS POTENTIALLY DANGEROUS DEFECT WHEN THE PARTS FAIL. VERY DISAPPOINTING FOR WHAT HAS OTHERWISE BEEN AN EXCELLENT VALUE AND RELIABLE VEHICLE. *TR
Source: NHTSA WEB SITE -
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2007 SCION TC- PHOENIX, AZ
I WAS DRIVING DOWN THE FREEWAY GOING 65 MPH. ALL OF THE SUDDEN I HEARD A REALLY LOUD GUNSHOT SOUND AND THEN THE MIDDLE OF THE SUNROOF EXPLODED. ALL THE WINDOWS, INCLUDING THE SUNROOF, WERE CLOSED. I ONLY HAD THE VISOR OPEN; WHEN THE GLASS BROKE, I HAD GLASS IN MY HAIR AND ALL DOWN MY BACK. WHEN THE SUNROOF BROKE, THE FRONT PIECE OF THE SUNROOF FLIPPED OPEN AS WELL. LOOKS LIKE SOME TOOK THEIR FIST AND HIT THE SUNROOF FROM THE INSIDE OF THE CAR. THE RIGHT SIDE OF MY EAR STILL HURTS FROM THE SOUND OF THE GUN SHOT SOUND. MY CAR IS CURRENTLY WITH THE DEALERSHIP FOR THEM TO INSPECT IT. WHEN I CALLED THE DEALERSHIP AND SCION CORP OFFICE, THEY BOTH SAID THEY HAVE NEVER HEARD OF THIS HAPPENING ON THIS VEHICLE. I FIND THIS VERY HARD TO BELIEVE AS THERE ARE HUNDREDS OF POSTINGS ONLINE STATING THAT THIS IS BECOMING MORE AND MORE OF AN ISSUE. I THANK GOD THAT MY 4 YEAR SON WASN'T WITH ME AT THE TIME AS GLASS WOULD HAVE GONE ALL OVER HIM. I WANT SCION TO PAY FOR THIS DAMAGE AS THIS IS A HUGE SAFETY ISSUE. I COULD HAVE CAUSED AN ACCIDENT OR EVEN HAVE KILLED MYSELF AS GLASS WENT EVERYWHERE. DOES SOMEONE NEED TO BE KILLED IN ORDER FOR SOMEONE TO LOOK AT THIS ISSUE? THANK YOU IN ADVANCE FOR YOUR TIME AND HELP WITH THIS MATTER. *TR
Source: NHTSA WEB SITE -
2008 SCION XB- NOT AVAILABLE , IL
SPEED SENSOR FAILED DUE TO SHORTENING OF WIRE. THIS HAS CAUSED ABS SYSTEM STOP FUNCTIONING. THERE ARE NO RE-CALL BY TOYOTA SCION YET. THIS TYPE OF PROBLEM HAS CAUSED BY DEFECTIVE PART. NOTICE OTHER PEOPLE HAD SAME PROBLEM ON SAME DAY. ALSO, MANY PEOPLE POSTED SAME PROBLEM ON WEB. *TR
Source: NHTSA WEB SITE -
2005 SCION TC- SEMINOLE, FL
NOW FEELING COMPELLED TO DOCUMENT THIS ISSUE ONLY BECAUSE IT IS THE 2ND FAILURE OF THESE TIRES. FAILURE IN THE REAR DRIVERS SIDE TIRE SIDE WALL BUBBLE WAS SEEN AS I ENTERED MY SCION TC 2005 THAT WAS ON 1/30/13 MILEAGE 57786. THAT WOULD MAKE IT 7400 MILES FOR THE FIRST FAILURE. THE ORIGINAL TIRES PURCHASED (ALL 4) 12/10/11 MILEAGE 50320. NOW AFTER ALMOST A YEAR THE 2ND FAILURE OF THESE TIRES INSIDE WALL WHERE TREAD BELT MEETS SIDE WALL HAS PEELED OFF. THIS WAS ON A DAY WHEN WE HAD OUR 2 GRANDSONS IN THE CAR. MILEAGE NOW 64395. DIFFERENT TIRE FRONT DRIVERS SIDE. SO THAT IS 14K ON THIS TIRE THAT FAILED. AS YOU CAN SEE WE ARE NOT HIGH MILEAGE DIVERS. MY BIGGEST CONCERN WOULD BE WHAT IF THIS FAILED ON THE INTERSTATE AT 70 MPH? SOUNDS LIKE THE ISSUE FIRESTONE HAD SOME YEARS AGO. SPEED WAS NOT A FACTOR, BAD ROADS NOT A FACTOR, THE WEATHER WAS CLEAR, NO OUTSIDE CONDITION OR OTHER VEHICLES INVOLVED. I HAVE BEEN DRIVING FOR 50+ YEARS. WE WILL CONTACT THE TIRE MANUFACTURE ALSO. *TR THE CONSUMER EXPERIENCED A THIRD TIRE FAILURE, WHERE THE BEAD ON THE SIDE WALL OF THE TIRE CAME OFF. UPDATED 12/09/14
Source: NHTSA WEB SITE -
2012 SCION XD- CORONA , CA
WHILE TRAVELING AT APPROX 30 MPH, THE SUV IN FRONT OF ME STOPPED SUDDENLY. I HIT THE BRAKES AND FELT THE ABS KICK IN. UNFORTUNATELY I COULD NOT STOP IN TIME AND REAR ENDED A MIDSIZE SUV. BASED UPON DAMAGE TO THE SUV I WAS TRAVELING AT APPROX 15 - 20 MPH. THE AIR BAGS DEPLOYED AND MY 2012 SCION XD IMMEDIATELY ERUPTED IN FLAMES IN THE ENGINE COMPARTMENT. WITHIN 5 MINUTES THE FIRE SPREAD TO THE INTERIOR AND ROOF OF THE CAR. ULTIMATELY, THE ENTIRE INTERIOR BECAME ENGULFED BY FIRE. EXCLUDING THE FIRE DAMAGE, YOU CANNOT SEE ANY PHYSICAL DAMAGE TO THE FRONT FENDERS AND THE HOOD HAS A SLIGHT BUCKLE FROM THE IMPACT. THE INSURANCE COMPANY CURRENTLY HAS IT AS A TOTAL LOSS, WITH OUT COMPLETING THE USUAL INVESTIGATION. THE DAMAGE TO THE SUV WAS LIMITED TO THE BUMPER AND POSSIBLY MINOR PAINT DAMAGE FROM THE FIRE. I FIND IT UNUSUAL THAT A CAR IN A FRONT COLLISION AT THAT SPEED SHOULD CATCH FIRE, ESPECIALLY WITH A FOUR STAR RATING. *TR
Source: NHTSA WEB SITE -
2009 SCION XB- ANN ARBOR, MI
I TOOK THE VEHICLE TO MY DEALERSHIP BECAUSE I HAVE FOUR WARNING LIGHTS ILLUMINATED, THEY WERE BRAKE, TRACTION CONTROL, ABS, VSC. THE DEALER DIAGNOSED THE PROBLEM TO BE THE RIGHT REAR AND LEFT REAR ABS SENSORS AND CABLES WITH A REPLACEMENT COST OS $1357.04 PLUS DIAGNOSTIC FEE OF $59.66. I ASKED WHY THE SENSORS WERE DEFECTIVE AND NEEDED REPLACEMENT, THEY TOLD ME IT WAS DUE TO CORROSION FROM ROAD SALT. THIS SEEMS LIKE A MANUFACTURING ISSUE!! I'VE SEEN A SCION SERVICE BULLETIN (S-SB-0040-09 DATED JULY 6, 2009) THAT ADDRESSES THIS ISSUE. I HAVE ASKED THE DEALER AND SCION IF THEY COULD HELP ME OUT IN ANY WAY AND THEY'RE ANSWER WAS NO. I REALIZE MY CAR IS OUR OF WARRANTY BUT WHY SHOULD AN OWNER OF A VEHICLE HAVE TO SPEND $1400.00 TO REPLACE COMPONENTS THAT THE MANUFACTURE HAS SINCE CORRECTED THE DESIGN DUE TO THIS PROBLEM? *TR
Source: NHTSA WEB SITE