SCION Complaints
View complaints related to SCION. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2008 SCION XB- CHERRY HILL, NJ
I WAS DRIVING AT 20MPH OFF A RAMP ONTO ANOTHER ROAD AND THE STEERING LOCKED UP AND I HAD TO JAM ON MY BRAKES TO STOP MY CAR FAST OR THE CAR WOULD HAVE WENT OFF THE SIDE DOWN A HILL AND CRASHED. THANK GOD I WAS NOT GOING FAST OR I WOULDN'T BE HERE. THAT WAS THE FIRST TIME HERE WE GO AGAIN 2ND TIME AFTER I FIX IT REPLACED THE STEERING COMPUTER BEHIND THE STEERING WHEEL UNDER THE DASH, WORKED GREAT FOR ABOUT A DAY,NOW I START THE CAR THE POWER STEERING LIGHT ON DASH COMES ON I PUT THE CAR IN DRIVE AND THE LIGHT GOES OUT BUT I HAVE STEERING. PUT THE CAR IN NEUTRAL LIGHT COMES ON,PUT THE CAR IN REVERSE LIGHT GOES OUT. IM SO PISSED OFF ABOUT THIS I STILL OWE MONEY ON THIS CAR AND NOTHING BUT TROUBLE. WHAT KIND OF CARS DO TOYOTA SELL. THEY SHOULD PAY FOR THESE STEERING PROBLEMS NOT ME. THERE SHOULD BE A RECALL BEFORE SOMEONE GETS KILLED. *TR
Source: NHTSA WEB SITE -
2005 SCION TC- ELGIN, IL
I DO NOT UNDERSTAND WHY TOYOTA KNOWS THAT THERE IS A DEFECT IN THEIR ENGINES ON THESE CARS BUT THEY WOULD NOT RECALL THEM. THEY RECALLED THE CAMRY WITH THE SAME ENGINE BUT NOT THE SCION TC. THEY REDESIGNED THE ENGINE IN 2007 TO FIX THE DEFECT. THE KNOWN DEFECT IS THE HEAD BOLTS WERE TOO SHORT, CAUSING THEM UNDUE STRESS AND EVENTUALLY STRIPPING OUT THE BOLT HOLES FOR THE HEADS. THIS CAUSES THE CAR TO OVERHEAT BLOW THE ENGINES. THIS IS A SAFETY ISSUE AS MANY PEOPLE HAVE HAD THIS HAPPEN IN THE MIDDLE OF THE ROAD AND AT INTERSECTIONS WHERE THE CAR DIES. PEOPLE CAN BE REAR ENDED AND BROAD SIDED BECAUSE OF THIS. TOYOTA KNEW ABOUT THE DEFECT BECAUSE THEY FIXED RECALLED THE CAMRY WHICH HAD THE SAME ENGINE. THIS IS NO SMALL FIX. FOR MOST OWNERS THIS OUT OF POCKET EXPENSE IS BETWEEN $3000 - $6000 DOLLARS DEPENDING ON HOW MUCH DAMAGE WAS CAUSED BY THE OVER HEATING. THERE ARE COMPLAINTS ALL OVER THE INTERNET OF THIS HAPPENING BUT NO ONE IN THE GOVERNMENT IS DOING ANYTHING TO PUSH TOYOTA INTO FIXING THEIR KNOWN SCREW UP. *TR
Source: NHTSA WEB SITE -
2005 SCION TC- DEER PARK, NY
05 SCION TC COLLIDED WITH ANOTHER VEHICLE ON THE HIGHWAY. AFTER IMPACT SCION SPUN OUT OF CONTROL AND HIT GUARD RAIL. AIR BAG IN 05 SCION DID NOT DEPLOY, DRIVER OF SCION HAD AN INJURED NECK, BRUISE ON LEFT THIGH AND LUMP ON FOREHEAD FROM HITTING IT IN ON STEERING WHEEL. DRIVER OF SCION WAS TAKEN TO THE HOSPITAL, AND HAS TO UNDERGO PHYSICAL THERAPY DUE TO NECK INJURY. *TR
Source: NHTSA WEB SITE -
2009 SCION TC- SILVER SPRING, MD
TL* THE CONTACT OWNS A 2009 TOYOTA SCION TC. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, ANOTHER VEHICLE CRASHED INTO THE FRONT DRIVER'S SIDE OF HER VEHICLE. THE AIR BAGS DID NOT DEPLOY HOWEVER, THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 SCION FR-S- LENOIR, NC
CPSC: I13B0068A. 2013 SCION. CONSUMER STATED WHILE DRIVING IN CRUISE CONTROL IT FAILED CAUSING HIM TO USE HIS EMERGENCY BRAKES. *LN THE CONSUMER STATED WHEN HE HIT THE BRAKE, TO DEACTIVATE THE CRUISE CONTROL, IT DID NOT RELEASE.
Source: NHTSA VEHICLE OWNERS QUESTIONNAIRE -
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2006 SCION XA- ST. PAUL, MN
I WAS ON THE HIGHWAY AND USING CRUISE CONTROL. WHEN I TRIED TO TURN IT OFF, THE LIGHT WENT OFF, BUT THE VEHICLE CONTINUED TO HOLD SPEED. THE I TRIED TO ENGAGE THE CRUISE CONTROL AND DECELERATE/ACCELERATE, BUT THE ONLY EFFECT WAS ACCELERATING UP TO 80MPH. STEPPING ON THE BRAKES ONLY SLOWED THE VEHICLE DOWN AND DIDN'T DISENGAGE THE CRUISE CONTROL. I TRIED TO SHIFT THE GEARS TO NEUTRAL AND STILL NO EFFECT EXCEPT THE ENGINE REVVING TO THE RED LINE. SO I FLOORED THE BRAKES AND COULD ONLY SLOW THE VEHICLE DOWN TO 20MPH. WORRIED ABOUT WHAT ELSE MAY HAPPEN, I EXITED THE HIGHWAY AND TURNED ON TO A STREET. SEEING NO OTHER OPTIONS, I CHOSE TO JUST TURN THE ENGINE OFF. AT THAT POINT THE POWER BRAKES STOPPED WORKING AND THE CAR WAS STILL ROLLING. SO I SHIFTED THE GEAR TO PARK AND WE STOPPED ABRUPTLY. *TR
Source: NHTSA WEB SITE -
2007 SCION TC- DALY CITY, CA
I NOTICED THE OIL LEVEL ON THE DIP STICK WAS AT THE "NEED TO ADD A QUART" MARK AFTER 5,000 MILES. THE 2007 TC ONLY HAS 65K MILES. I NOTICED THAT WAS PRETTY STRANGE GIVEN IN MY EXPERIENCE WITH OTHER CARS, THEY WILL ONLY NEED ABOUT A QUART OF OIL AT 150K TO 200K PLUS MILES. I HAVE BROUGHT THIS MATTER TO THE TOYOTA SERVICE REPRESENTATIVE WHEN I TOOK THE CAR IN FOR THE 65K MILES SERVICE AND OF COURSE THE TYPICAL DEFAULT, TRAINED, CONDITIONED, DEALER SERVICE REPRESENTATIVE RESPONSE WAS THAT IT IS NORMAL TO HAVE THIS AMOUNT OF BURNING OIL. IT IS AFTER I READ OTHER TC OWNER REPORTS THAT WERE FILED WITH NHTSA THAT THIS IS REOCCURRING PROBLEM WITH THIS VEHICLE. I AM REQUESTING NHTSA TO LOOK INTO A RECALL TO FIX THIS ISSUE. THANKS. *TR
Source: NHTSA WEB SITE -
2008 SCION XB- HAGUE, NY
I OWN A 2008 XB AND AIR BAGS NEVER DEPLOYED WHEN HIT IN PASSENGER FRONT SIDE OF CAR BY A DEER AND BACK SHOULDER RESTRAINT DIDN'T LOCK ON IMPACT ALLOWED PERSON TO HIT BACK OF DRIVER SEAT . AFTER CRASH MOTOR STAYED RUNNING BUT HAZARD LIGHTS WOULDN'T WORK AND JUST GLAD NO ONE WAS KILLED. I JUST WANT SOMEONE TO BE AWARE THAT THIS COULD HAVE BEEN A BAD OUTCOME AND TO CHECK OUT THE SAFETY OF A VEHICLE TO SAVE LIVES.I DID ENJOY MY XB LOTS ROOM AND GREAT HANDLING IN SNOW. *TR
Source: NHTSA WEB SITE -
2008 SCION XB- UPPER DARBY, PA
DRIVING ON MAJOR HIGHWAY AND NOISE STARTED AND IMMEDIATE SHUTDOWN OF ENGINE WHICH FORCED ME TO DRIFT TO SIDE OF ROAD-- COULD HAVE BEEN SERIOUSLY INJURED AS ALL OTHER CARS GOING WELL OVER 65 MPH. NOW BEING TOLD ENGINE DEAD ON A 5 YEAR OLD CAR!!!??? CAN YOU HELP ME? I ALSO BOUGHT A 2004 SIENNA AND ITS AWESOME WITH NO ISSUES. I WANT TO KNOW WHY THIS HAPPENED AND WHERE AM I GOING TO GET 5000$ FOR A NEW ENGINE WHEN LIVING PAY TO PAY ALREADY?? THANKS FOR YOUR HELP AND CONSIDERATION. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Source: NHTSA WEB SITE -
2008 SCION XD- TROY, MI
I WAS DRIVING TO A JOB INTERVIEW. INITIALLY THERE WAS A SLIGHT GRINDING NOISE COMING FROM UNDERNEATH THE CAR. THIS SOUND WOULD OCCUR ONLY WHEN THE ACCELERATION PEDAL WAS DEPRESSED. WHILE STILL ON THE FREEWAY, THE GRINDING SOUND PROGRESSED AND THERE WAS INCREASED RESISTANCE (WITH PRESSURE ON THE GAS PEDAL, THE CAR WOULD NOT ACCELERATE AND MAKE A TERRIBLE GRINDING NOISE). WHILE STILL ON THE FREEWAY, AND IN 5TH GEAR, THE TRANSMISSION GAVE OUT, AND BEING IN 5TH GEAR WAS AS IF BEING IN NEUTRAL (NO ACCELERATION AT ALL, ENGINE WOULD REV WHEN PRESSING THE GAS PEDAL). I WAS LUCKY THAT I DID NOT GET IN A CRASH AT 70 MILES PER HOUR. AFTER PULLING OVER, I TRIED THE REMAINING GEARS AND THEY MADE THE SAME TERRIBLE GRINDING NOISE, AND THE CAR WOULD NOT ACCELERATE. I HAD MY CAR TOWED TO THE NEAREST DEALER. AFTER INSPECTION, I WAS TOLD THAT THE BEARINGS AND GEARS CAME APART WITHIN THE TRANSMISSION, AND THAT IT WAS DUE TO AN INTRINSIC DEFECT OF THE TRANSMISSION. I AM THE ORIGINAL OWNER OF THE CAR AND HAVE MAINTAINED THE CAR RELIGIOUSLY. IT HIS HIGHLY UNUSUAL TO HAVE A 2008 SCION XD MANUAL 5-SPEED TRANSMISSION COMPLETELY FAIL AT 86,000 MILES. I HAVE NOT ABUSED THE CAR AND IT WAS IN GREAT CONDITION. I HAD TO PAY $4,000 DOLLARS FOR THE DEALER TO INSTALL A NEW TRANSMISSION AND CLUTCH. I FEEL THAT I GOT RIPPED OFF BUYING THIS CAR AS THERE IS NO WARRANTY THAT WOULD COVER THIS EXTREMELY EXPENSIVE AND HIGHLY DANGEROUS FAULTY TRANSMISSION. I THINK IT WOULD BE PRUDENT TO HAVE THIS TRANSMISSION RECALLED, AND CEASED FROM PRODUCTION AS SERIOUS BODILY HARM AND DEATH COULD HAVE RESULTED TO MYSELF AND OTHERS FROM THIS TRANSMISSION FAILURE AT HIGHWAY SPEEDS. *TR
Source: NHTSA WEB SITE