SCION Complaints
View complaints related to SCION. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2013 SCION FR-S- ALISO VIEJO, CA
THIS IS BASICALLY WHY I AM CONCERNED: I FOUND THAT IF YOU GO TO LOCK/UNLOCK YOUR CAR WITH A TOYOTA/SCION SMART KEY WHILE SOMEONE WITHIN RANGE OF YOUR CAR HOLDS THE LOCK/UNLOCK BUTTON ON THEIR TOYOTA/SCION SMART KEY, YOUR CAR WILL NOT RESPOND TO YOUR OWN KEY. THEIR SIGNAL BASICALLY JUST INTERFERES WITH YOUR SIGNAL CAUSING THE CAR TO DO NOTHING. IF YOU WALK AWAY W/O NOTICING, YOUR CAR WILL BE COMPLETELY DEFENSELESS. NO LOCK. NO ALARM. IN MY TEST, I HELD MY KEY BUTTON ABOUT 60 FEET AWAY FROM MY DADS CAR AND IT INTERFERED WITH HIS KEY CAUSING HIS CAR NOT TO LOCK. THIS ALSO WORKED VICE-VERSA. THIS MEANS THIEVES HAVE THE ABILITY TO STAKE OUT A PARKING LOT, FOR EXAMPLE, AND, JUST BY HOLDING A BUTTON ON THEIR KEY, WILL BE ABLE TO GAIN ACCESS TO THE CARS OF UNSUSPECTING CIVILIANS. THIS IS A FLAW THAT SHOULD BE ADDRESSED. *TR
Source: NHTSA WEB SITE -
2008 SCION XB- WAUNAKEE, WI
I WAS COMING TO A STOP AND MY BRAKES STUTTERED AND SEEMED AS IF THEY LOCKED UP. IMMEDIATELY AFTER MY BRAKE,ABS,VSC AND TRACTION CONTROL LIGHTS CAME ON. MINUTES LATER THEY TURNED OFF BUT SINCE THEN KEEP COMING ON AND GOING OFF. THE ROADS WERE VERY DRY NO RAIN OR SNOW CONDITIONS. IT HAS HAPPENED MULTIPLE TIMES IN THE PAST WEEK. NOW I AM SCARED TO DRIVE MY CAR FOR THE TIME BEING BEFORE THEY CAN GET ME INTO LOOK AT IT. $120 TO DIAGNOSE IT AND WHO KNOWS HOW MUCH AFTERWARDS. I HAVE HAD THIS CAR FOR ALMOST 5 YEARS WITH ONLY 80 MILES ON IT WHEN I PURCHASED IT. I AM VERY UPSET FOR HOW MUCH I'VE HAD TO REPLACE ON THIS CAR. I ONLY DRIVE IT TO WORK AND HOME WITH THE OCCASIONAL ERRANDS. IS IT WORTH SHELLING OUT ANOTHER $1000. THIS SHOULD BE LOOKED INTO FOR A RECALL. *TR
Source: NHTSA WEB SITE -
2008 SCION XB- HOMER GLEN, IL
WHILE DRIVING THE WIRES SPARKED THEN ABS LIGHT CAME ON THEN FIRE STARTED THE WHOLE HALF OF CAR WAS BURNT BY THE TIME FIRE DEPARTMENT AND POLICE ARRIVED. FIRE DEPARTMENT WAS ABLE TO CONTROL FIRE THE WHOLE FRONT WAS MELTED I WAS LUCKY TO MAKE IT OUT OF THE CAR A LIVE EVERY THING HAPPENED VERY QUICKLY. *TR
Source: NHTSA WEB SITE -
2008 SCION XB- MERCER, PA
POWER STEERING DIED WITHOUT WARNING CAR BECAME VERY HARD TO STEER DEALER SAYS IT IS THE POWER STEERING ESU FAILURE AND THAT IT IS VERY UNUSUAL FOR THIS TO HAPPEN BUT I SEE NUMEROUS COMPLAINTS HERE HAVE TO WAIT TO GET IT REPLACE DUE TO THE VERY HIGH COST TO REPLACE THIS PART. *TR
Source: NHTSA WEB SITE -
2008 SCION XD- BUFFALO, NY
THE FRONT LOWER CONTROL ARM ON 2007-PRESENT TOYOTA YARIS AND 2008-PRESENT SCION XD HAVE A DESIGN FLAW. THE #2 BOLT RUSTS BADLY ON SOME VEHICLE STARTING FROM AS EARLY AS 20000 MILES, AND SOME EVEN SNAPS OFF AND CAUSES THE CAR TO LOSE CONTROL WHILE DRIVING. TOYOTA HAVE ISSUED A TSB TO REPLACE THE WHOLE CONTROL ARM WITH A NEW DESIGN, YET HAVE ONLY EXTENDED THE WARRANTY TO THE #2 BOLT. THE ARMS ARE STILL RUSTED, AND THE FLAWED DESIGN STILL CAUSES THE #2 BOLT TO RUST PREMATURELY. THIS IS A SERIOUS SAFETY DEFECT AND TOYOTA STILL REFUSES TO ISSUE A RECALL. *TR
Source: NHTSA WEB SITE -
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2007 SCION TC- DENVER, CO
I HAD SOMEONE RUN INTO THE SIDE OF ME WHEN I TOOK MY VEHICLE INTO BE REPAIRED THE BODY SHOP TOLD ME I HAD AN EXTREMELY DANGEROUS SITUATION WHERE THE HOOD NEEDS REPLACED. THE BODY SHOP CALLED IT A STRIKER. IT HAS COME UNWELDED FROM THE ACTUAL HOOD. UNFORTUNATELY I DO NOT HAVE THE MONEY TO REPLACE THE HOOD. I HAVE CHECKED ONLINE AND FOUND SEVERAL COMPLAINTS ABOUT THIS SAME SITUATION. I BELIEVE SCION NEEDS TO FIX THIS ISSUE AS IT COULD RESULT IN A MAJOR CRASH IF THE HOOD WERE TO FLY UP OR OFF AND I WOULD KILL MYSELF OR SOMEONE ELSE. I HAVE TAKEN MY VEHICLE IN ON SCHEDULE FOR MAINTENANCE AND NEVER WAS THIS MENTIONED TO ME. *TR
Source: NHTSA WEB SITE -
2012 SCION XB- SIMPSONVILLE, SC
I WAS T-BONED ON MARCH 6TH, 2013 ON THE DRIVER'S SIDE. I WAS IN A SCION XB AND THE PERSON WHO HIT ME WAS IN A CHEVY SILVERADO. THE IMPACT WAS ESTIMATED AT 45 MPH AND THE DOOR WAS JAMMED SHUT. NO AIR BAGS DEPLOYED. THE CURTAIN AIRBAG SHOULD HAVE WHICH WOULD HAVE LESSENED THE IMPACT. AS A RESULT, THE DRIVER (MYSELF) SUSTAINED A BROKEN COLLAR BONE, BROKEN RIB, AND PUNCTURED LUNG AMONG VARIOUS BRUISING AND PASSED OUT FOR AN UNKNOWN AMOUNT OF TIME. AFTER SEVERAL CALLS TO SCION AND A VISIT TO THE TOYOTA DEALERSHIP WHERE IT WAS PURCHASED WE DID NOT HEAR ANYTHING FROM THE CAR MANUFACTURER UNTIL A MONTH LATER. THE INSPECTORS AT TOYOTA CALLED TO FIND OUT WHERE THE CAR WAS LOCATED AND IF THEY WOULD BE ABLE TO INSPECT IT. BECAUSE THE JAWS OF LIFE WERE USED TO PRY THE DOOR OPEN, IT SPLIT THE DOOR ENOUGH TO WHERE YOU COULD SEE WHERE THE SENSOR FOR THE AIRBAG DID NOT DEPLOY. I'M SURE THE INSPECTOR WILL SEE THE SAME THING. I HAVE NOT HEARD ANYTHING BACK CONCERNING THIS INVESTIGATION. I HAVE PICTURES SHOWING THE CAR AFTER IT WAS HIT AND NO AIRBAGS WERE DEPLOYED. THE DRIVER'S SIDE CURTAIN AIRBAG SHOULD HAVE DEPLOYED BASED ON THE SCHEMATIC FOUND IN THE OWNER'S MANUAL AND WHERE THE CAR WAS STRUCK BY THE TRUCK. *TR
Source: NHTSA WEB SITE -
2008 SCION TC- CARY, NC
TRUNK BROKE OFF WHILE OPENING VEHICLE. I AM A 115LB FEMALE, SERIOUSLY LACKING THE STRENGTH TO BREAK A WELL MADE CAR. DEALERSHIP REFUSES TO FIX DEFECT WITHOUT CHARGE. *TR
Source: NHTSA WEB SITE -
2009 SCION XB- BRICK, NJ
TL* THE CONTACT OWNS A 2009 SCION XB. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH WITH THE BRAKES DEPRESSED, THE VEHICLE LUNGED FORWARD ABNORMALLY. THE CONTACT CONTINUALLY DEPRESSED THE BRAKE PEDAL IN ORDER TO STOP THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 45,000. *TR...UPDATED 05/29/13 *BF THE CONSUMER STATED THE DEALER INSPECTED THE VEHICLE AND FOUND NO PROBLEM. UPDATED 06/12/2013 *JS
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2008 SCION XB- CANDOR, NY
SUDDEN FORCEFUL BRAKING 2 TIMES IN A 15 MILE COMMUTE . DRIVING 55 MPH WITH MY FOOT FIRMLY ON THE GAS PEDAL, THE CAR SUDDENLY BRAKE HARD ENOUGH TO TIGHTEN MY SEATBELT. 4 DASH LIGHTS CAME ON . ABS, BRAKE, AND TRACTION CONTROL WERE ALL SOLID AND VSC WAS FLASHING. LUCKILY THE CAR BEHIND ME WAS ALERT ENOUGH NOT TO REAR-END ME. THE DASH LIGHTS MENTIONED ABOVE COME ON AND GO OFF OCCASIONALLY. *TR
Source: NHTSA WEB SITE