SCION Complaints

View complaints related to SCION. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2008 SCION XB
    - ZION, IL

    MY TIRES SLIPPED IN THE SNOW IN MARCH, VERY LIGHT SNOW. NOT SURE OF THE EXACT DATE. MY BRAKE LIGHT, ABS LIGHT AND TRACTION CONTROL LIGHT CAME ON. A FEW DAYS LATER THEY WENT OFF. NOW ALL THREE ARE ON MOST OF THE TIME EVEN ON CLEAR, DRY PAVEMENT. MY ANTI LOCK BRAKES ARE NOT ACTIVATING CORRECTLY AND I WAS TOLD THAT THE SENOR IS BAD. I LOOKED ONLINE AND NOTICED THIS IS A PROBLEM WITH THIS PARTICULAR MAKE AND MODEL. THE CAR DOES NOT STOP AS IT SHOULD. I ALSO NOTICED FROM MY RESEARCH THAT TOYOTA IS NOT TAKING RESPONSIBILITY FOR THEIR DEFECT AND IT IS COSTING THE CONSUMER UP TO AND OVER A THOUSAND DOLLARS TO REPAIR. I DON'T HAVE THAT TYPE OF MONEY TO REPAIR THEIR DEFECTIVE PART. *TR

    Source: NHTSA WEB SITE
  • 2009 SCION XD
    - SCOTTSBURG, IN

    ON NOV 11, 2012 I WAS BACKING INTO MY DRIVEWAY WHEN I FELT SOMETHING UNDER MY FOOT ACCELERATE. MY SCION SURGED BACKWARDS OUT OF CONTROL. BY THE TIME I GOT IT STOPPED I HAD RUN OVER AND DESTROYED MY PICNIC TABLE ALSO DOING DAMAGE TO THE BACK OF MY VEHICLE. WHEN I GOT A POSTCARD A COUPLE DAYS AGO REGARDING SUDDEN ACCELERATION I REALIZED WAS TOYOTA WAS HAVING A PROBLEM WITH ACCELERATION AND I SHOULD REPORT IT. *TR

    Source: NHTSA WEB SITE
  • 2008 SCION XD
    - WILLIAMS BAY, WI

    ANTI-LOCK BRAKING SYSTEM ENGAGED WHILE TRAVELING AT LOW SPEED AND APPLYING THE BRAKES CAUSING THE VEHICLE TO CONTINUE THROUGH AN INTERSECTION. ABS AND BRAKE WARNING LIGHT CAME ON AFTER DRIVING THE VEHICLE FOR SEVERAL MORE MILES. THE VEHICLE WAS TAKEN TO A DEALER WHO SAID BOTH REAR WHEEL SPEED SENSORS HAVE CORRODED AND NEED TO BE REPLACED ALONG WITH THE WIRES. SINCE BOTH REAR WHEEL SENSORS FAILED AT THE SAME TIME, THIS DOES NOT APPEAR TO BE A RANDOM PART ISSUE BUT SEEMS TO BE A DESIGN ISSUE. TOYOTA IS AWARE OF THIS ISSUE AND HAS ISSUE A SERVICE BULLETIN REGARDING THIS SAME FAILURE ON THE YARIS MODEL. *TR

    Source: NHTSA WEB SITE
  • 2008 SCION TC
    - HUNTINGTON, WV

    ON FEBRUARY 24, 2013, I WAS OPENING MY TRUNK LIKE NORMAL AND THE ENTIRE PLASTIC PIECE SNAPPED IN HALF AND DANGLED FROM THE BACK OF MY CAR VIA THE WIRING THAT POWERS THE LIGHTS ABOVE THE LICENSE PLATE. BASICALLY, THE HYDRAULICS THAT IS SUPPOSED TO OPEN THE TRUNK IS WORTHLESS AND DOESN'T EVEN PICK UP THE WEIGHT OF THE TRUNK UNTIL IT IS TWO-THIRDS OF THE WAY OPEN. I RARELY USE MY TRUNK BECAUSE I USUALLY JUST TOSS EVERYTHING INTO THE BACK SEAT. I WOULD SAY THAT AFTER OWNING MY CAR FOR ALMOST FIVE YEARS, I'VE MAYBE OPENED THE TRUNK 50 TIMES, IF THAT. TOYOTA ISSUED A SERVICE BULLETIN STATING THEY KNOW THAT THE PIECE HAS EXTREME POTENTIAL TO BREAK BUT REFUSES TO ISSUE A RECALL ON THE PIECE. FOR THE THOUSANDS OF SCION USERS OUTSIDE THEIR WARRANTY PERIOD, WE ARE FACED WITH THE COST OF ENSURING THE SAFETY OF OURSELVES AND FELLOW DRIVERS BECAUSE OF A POORLY MANUFACTURED, PLASTIC GARNISH DESIGNED BY TOYOTA AS A MEANS TO ENTER THE TRUNK. MY PIECE IS CURRENTLY DUCT TAPED BACK TOGETHER AND COVERS THE BRAKE LIGHTS ABOVE THE PIECE. OTHER OWNERS FACE THE ISSUE OF THE LIGHTS ABOVE THEIR LICENSE PLATE NOT WORKING WHICH MAKES THEM IN VIOLATION OF TRAFFIC LAWS THAT REQUIRED AN ILLUMINATED LICENSE PLATE. A TOYOTA SERVICE BULLETIN STATES THAT THE PART NEEDS TO BE REPLACED WITH AN ?IMPROVED GARNISH? AS DETAILED IN SERVICE BULLETIN S-SB-0001-10 DATED JANUARY 6, 2010. AS OF JANUARY 6, 2010, I WAS STILL IN MY WARRANTY PERIOD WITH SCION AND COULD HAVE HAD THE PIECE REPLACED WITHOUT THE HASSLE OF GOING BACK AND FORTH WITH SCION CUSTOMER SERVICE. IF TOYOTA ISSUED A SERVICE BULLETIN FOR THE PIECE, THEY MUST REALIZE THE SHODDY ENGINEERING OF THE GARNISH. MOREOVER, I FIRMLY BELIEVE THAT SCION AND TOYOTA SHOULD RECALL THE TRUNK GARNISH IN ORDER TO ENSURE THAT SCION OWNERS ACROSS THE UNITED STATES WON'T BE FACED WITH THE SAME HEADACHE AND POTENTIAL DANGERS. *TR

    Source: NHTSA WEB SITE
  • 2012 SCION IQ
    - PORT ORANGE, FL

    TL* THE CONTACT OWNS A 2012 SCION IQ. THE CONTACT STATED THAT WHILE DRIVING 40 MPH OVER A ROAD BUMP, THE CONTACT TEMPORARILY LOST CONTROL OF THE VEHICLE. THE CONTACT STATED THAT THE STEERING SYSTEM WAS NOT STABLE. THE CONTACT TOOK THE VEHICLE TO THE DEALER FOR DIAGNOSTIC TESTING AND THE DEALER PERFORMED A FRONT END ALIGNMENT. THE FAILURE WAS NOT CORRECTED. THE CONTACT CONTINUED TO LOSE CONTROL OF THE VEHICLE AFTER DRIVING OVER A ROAD BUMP. THE CONTACT CALLED THE MANUFACTURER. THE MANUFACTURER SENT A REPRESENTATIVE TO FURTHER EXAMINE THE VEHICLE. THE FAILURE MILEAGE WAS 1,500. UPDATED 3/28/13 *CN THE CONSUMER STATED THE STEERING HAD A QUICK OVER STEER, CREATING A DANGEROUS CONDITION, WHEN HAVING TO QUICKLY CHANGE DIRECTION WHILE TRAVELING.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 SCION XB
    - MARINA, CA

    LIFTGATE HANDLE / LIGHT FIXTURE HOUSING BROKE AND SEPARATED FROM THE LIFTGATE, HANGING BY THE WIRE; I HAD TO TAPE IT IN PLACE IN ORDER TO DRIVE THE VEHICLE WITHOUT THE PART DANGLING AND KNOCKING AGAINST THE BACK OF THE VEHICLE / OBSCURING THE LICENSE PLATE. *TR

    Source: NHTSA WEB SITE
  • 2008 SCION XB
    - LYNDHURST, NJ

    STRIP OF PLASTIC MOLDING ON EXTERIOR ROOF RACK, PASSENGER SIDE, FELL OUT SOMETIME DURING TRAVELS. *TR

    Source: NHTSA WEB SITE
  • 2006 SCION TC
    - CUPERTINO, CA

    TL* THE CONTACT OWNS A 2006 TOYOTA SCION TC. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE WIND DEFLECTOR WAS IMPACTED BY ROAD DEBRIS, CAUSING IT TO SHATTERED. NO INJURIES WERE REPORTED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 05V483000 (VISIBILITY). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 100,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2009 SCION XB
    - COLUMBUS, OH

    TL* THE CONTACT OWNS A 2009 TOYOTA SCION XB. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, SHE BEGAN TO DECELERATE AND APPROXIMATELY SEVEN HUNDRED FEET LATER, THE VEHICLE ACCELERATED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS WHERE THE CONTACT WAS TOLD THAT SHE MUST HAVE ACCIDENTALLY ENGAGED THE CRUISE CONTROL. THE FAILURE RECURRED AND THE VEHICLE WAS RETURNED TO THE DEALER WHERE IT WAS FOUND THAT THE BATTERY HAD BEEN DISCONNECTED. THE FAILURE RECURRED BUT THE DEALER STATED THEY COULD NOT FIND A CAUSE FOR THE FAILURE. THE VEHICLE ALSO EXPERIENCED BRAKE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 8,000 AND THE CURRENT MILEAGE WAS 39,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2008 SCION XB
    - MATTHEWS, NC

    TL* THE CONTACT OWNS A 2008 TOYOTA SCION XB. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE POWER STEERING FAILED MAKING IT VERY DIFFICULT TO MANEUVER THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE ELECTRONIC CONTROL UNIT THAT CONTROLS THE ELECTRIC STEERING FAILED AND WOULD NEED TO BE REPLACED. THE VEHICLE WAS BEING REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE AND CURRENT MILEAGE WAS 106,000. UPDATED 03/20/13*LJ THE CONSUMER STATED HIS SON WAS DRIVING, WHEN THE STEERING BECAME EXTREMELY DIFFICULT TO OPERATE. AS HIS SON PULLED INTO THE REPAIR SHOP, HE COULD BARELY TURN INTO THE PARKING SPACE. THE STEERING WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. UPDATED 06/13/13

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE