SCION Complaints

TL* THE CONTACT OWNS A 2008 TOYOTA SCION XB. THE CONTACT STARTED THE IGNITION AND ATTEMPTED TO TURN THE STEERING WHEEL HOWEVER, HERE WAS NO RESPONSE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO ADVISED THAT THE STEERING COMPUTER WAS FAULTY. THE VEHICLE WAS REPAIRED AT THE OWNER'S EXPENSE. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 33,000.

TL* THE CONTACT OWNS A 2009 TOYOTA SCION TC. WHILE DRIVING APPROXIMATELY 75 MPH, THE CONTACT CRASHED INTO A HIGHWAY DIVIDER. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED INJURIES TO HIS HEAD, NECK AND CHEST. THE CONTACT SOUGHT MEDICAL ATTENTION WHERE HE RECEIVED STITCHES TO THE HEAD INJURY. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC BUT WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 59,700.

THE REAR TRUNK HATCH MOLDING PANEL BROKE OFF AND THE ELECTRICAL CORD WITH LATCH RELEASE IS UNSECURED AND DANGLING. IT HAS TO BE SECURED TO CAR WITH TAPE BUT THAT COVERS BRAKE LIGHT. I WAS PULLED OVER TODAY BY A CALIFORNIA POLICE OFFICER , WHO INFORMED ME THAT IT "IS A SAFETY HAZARD AND UNSAFE". THERE ARE THOUSANDS OF SCION TX AND XBS FROM 2005-2011 WITH THE SAME PROBLEM AS SEEN IN THIS FACEBOOK PAGE AND PETITION FOR RECALL. HTTP://WWW.FACEBOOK.COM/PAGES/SCION-TC-AND-XB-DEFECTIVE-TRUNK-HATCH-HANDLE I HAVE VISITED MULTIPLE SCION TOYOTA SERVICE CENTERS AND CONTACTED CUSTOMER SERVICE BY PHONE (INCLUDING 1-18-2012). SCION WILL NOT REPLACE PART WITH THE RE-ENGINEERED/ IMPROVED SCION PART OR COVER THE COST OF REPAIR/INSTILLATION UNLESS YOU QUALIFY FOR "CUSTOMER LOYALTY" AND HAVE SERVICED YOUR VEHICLE AT SCION DEALERSHIP SERVICE CENTER. THEY WILL NOT MAKE A RECALL; DENYING IT IS A SAFETY ISSUE WHICH IS CONTRARY TO WHAT THE CALIFORNIA POLICE DEPARTMENT SAYS. *TR

HELLO I WENT TO MY CAR TO GET MY GROCERY OUT OF THE TRUNK AND WHEN I WENT TO OPEN THE TRUCK THE HATCH HANDLE CLIPS BROKE I CONTACTED SCION THEY SAID THERE AREN'T ANY COMPLAINTS AND BECAUSE I HADN'T HAD MY CAR SERVICE AT SCION DEALERSHIP I WASN'T SHOWING BRAND LOYALTY SO THEY CAN'T HELP ME, WITH THIS PART BEING BROKEN THEIR ISN'T A WAY TO GET INTO THE TRUNK. *TR

WHILE DRIVING ON THE FREEWAY AT APPROX. 65 MPH, THE VEHICLE STOPPED RUNNING WITHOUT ANY PRIOR NOTICE OF AN ISSUE. NEEDED TO CROSS, BE COASTED ACROSS 3 LANES OF SOUTHERN CALIFORNIA FREEWAY TO THE EDGE OF THE ROAD. CAR WOULDN'T START, APPEARED THAT BATTERY WAS LOW ON POWER. HAD VEHICLE TOWED TO DEALERSHIP. VEHICLE WOULDN'T START AFTER NEW BATTERY INSTALLED, TECH INDICATED FUEL SYSTEM PROBLEM. AFTER $400 COST TO INVESTIGATE PROBLEM, DETERMINE THAT THE CAR WAS OUT OF FUEL EVEN THOUGH TANK STILL REGISTERED AT LEAST A 1/4 OF A TANK. SERVICE REP. INDICATED THAT THE MECHANISM TO DETECT FUEL LEVEL WITHIN THE TANK HAD BECOME STUCK AND HAD TO BE REPLACED. I WILL HAVE OWNED THE CAR FOR 4 YEARS NEXT MONTH AND IT HAS LESS THAN 35,000 MILES. SCION ONLY PROVIDES A 3 YEAR / 36,000 MILE WARRANTY. I AM PLANNING TO CONTACT TOYOTA TO SEE IF THEY WILL COVER ALL OR PART OF THE REPAIRS. *TR

REAR HATCH HANDLE ON 2004 SCION XB CONTINUES TO BREAK OFF. HAD IT REPLACED JUNE 5 2009 AND IT BROKE OFF AGAIN MARCH 2012. THE ENGINEERING AND MATERIALS ARE DEFECTIVE. *TR

I OWN A 2006 SCION TC. WHEN I GRABBED THE HANDLE TO RAISE THE TRUNK THE ENTIRE REAR HANDLE RIPPED COMPLETELY OFF THE CAR. UPON RESEARCH I SEE THAT THIS A COMPLETELY COMMON ISSUE. WHEN I CALLED THE DEALER THEY CLAIMED THIS WAS ENTIRELY MY RESPONSIBILITY TO REPLACE. HOWEVER CLEARLY THIS IS MALFUNCTION IN THE DESIGN OF THE VEHICLE. *TR

MOONROOF DEFLECTOR SHATTERED WITH A POP SOUND AT SPEEDS 55 WITH ALL WINDOWS CLOSED. LATER INSPECTION THAT IT WAS CRACKED AROUND ALL THE EDGES ABOUT 1/2 ~ 1 INCHES INTO THE CENTER. *TT

HELLO TO WHOM IT MAY CONCERN: THIS HAS HAPPENED TWICE FIRST TIME IT WAS FIXED THEY (DEALER) NEVER EXPLAINED JUST WHAT THEY FIXED, SECOND IT HAPPENED AGAIN BOTH TIMES IT BROKE UPON OPENING THEY(DEALER) THE SECOND TIME WANTED 285 BUCKS TO REPAIR IT APPEARS TO BE JUST SIMPLE CLIPS THAT BROKE? THIS IS CLEARLY SAFETY RELATED FOR EMERGENCY EXIT IF LOCKS FAIL OR AIRBAGS FAIL TO DEPLOY OR EVEN IF THE BAGS DEPLOY THE ELECTRICAL COMPONENT(S) MAY HAVE A SYSTEM FAILURE AND EXITING OUT THROUGH THE REAR OR EVEN DOING AN EMERGENCY EVAC IF THERE IS A ENGINE FIRE OPENING FROM THE OUTSIDE IS MORE THAN LIKELY NOT POSSIBLE EVEN IF IT'S POSSIBLE HOW ABOUT BREAK INS? I HAVE A QUESTION ANY MANDATES FOR REPAIRS AT DEALER COST OF THE REAR DOOR LATCH HANDLE AND LOCK? *TR

2010 TOYOTA SCION XB. CONSUMER STATES ENGINE SHUT OFF WHILE DRIVING ON FIVE DIFFERENT OCCASIONS. *TGW THE DEALER INFORMED THE CONSUMER TO DRIVE THE VEHICLE, UNTIL THE PROBLEM HAPPENED AGAIN. *JB