SCION Complaints
View complaints related to SCION. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2006 SCION XB- NEWPORT, KY
THE CRUISE CONTROL DOES NOT RESPOND TO THE ON/OFF RESET BUTTON BEING PUSHED. THE EVENTS LEADING UP TO THE FAILURE ARE DIFFICULT TO DESCRIBE BECAUSE THE FAILURE OCCURS RANDOMLY WHEN I AM DRIVING ON THE EXPRESSWAY AND ENGAGE THE CRUISE CONTROL. ONCE ENGAGED THE CRUISE CONTROL DOES NOT RESPOND TO THE ON/OFF BUTTON AND ON AT LEAST ONE OCCASION THE CAR HAD TO BE TURNED OFF TWICE TO GET THE DEVICE TO RESET. WE CONTACTED AFTERMARKET QUALITY ACCESSORIES THAT INSTALLED THE CRUISE CONTROL AND THE DEALER KERRY TOYOTA SCION OF FLORENCE WHERE WE BOUGHT THE CAR. WE WERE TOLD BY AQA THERE IS NOTHING WRONG WITH THE CRUISE CONTROL. THE CRUISE CONTROL CONTINUES TO BE A PROBLEM WITH THE MOST RECENT INCIDENT OCCURRING ON 12/11/10. WE LEARNED THROUGH A SEARCH OF THE INTERNET THAT THERE WAS A RECALL ON THIS CRUISE CONTROL ON THE 2006 SCION XB BUT WE WERE TOLD THAT RECALL APPLIED ONLY TO FACTORY INSTALLED CRUISE CONTROLS. THE CRUISE CONTROL ON OUR CAR IS A ROSTRA MODEL AND WAS INSTALLED AT THE DEALERSHIP PRIOR TO OUR TAKING POSSESSION OF THE CAR. THE CONSUMER DISCOVERED A RECALL HAD BEEN ISSUED REGARDING THE CRUISE CONTROL. WHEN THE CONSUMER ARRIVED AT THE DEALER, HE WAS INFORMED THE RECALL ONLY PERTAINED TO CRUISE CONTROLS THAT WERE INSTALLED AT THE FACTORY. UPDATED IVOQ 02/18/11 UPDATED IVOQ 03/18/11 *TR
Source: NHTSA WEB SITE -
2005 SCION TC- ABILENE, TX
DURING COLD WEATHER, THE LATCH ON THE TRUNK OF A 2005 SCION TC WON'T STAY CLOSED, KEEPING THE HATCH OPENED UNTIL IT WARMS UP, THEN IT WILL CLOSE, BUT IF IT'S COLD OUTSIDE IT WILL STAY OPENED. *TR
Source: NHTSA WEB SITE -
2006 SCION XB- BALTIMORE, MD
TL*THE CONTACT OWNS A 2006 SCION XB. THE CONTACT STATED THAT THE DRIVERS SEAT BELT RETRACTOR BROKE, CAUSING HER TO REMAIN STUCK IN HER VEHICLE. THE DEALER WAS NOTIFIED AND STATED THAT THE SPRING WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED AND OFFERED TO REIMBURSE THE CONTACT. THE CONTACT WAS WAITING FOR THE PARTS TO BE RECEIVED BY THE DEALER IN ORDER TO HAVE THE VEHICLE REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 66,990.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2007 SCION TC- LAS VEGAS, NV
I JUST PURCHASED MY 2007 SCION TC FIVE DAYS AGO. AND LAST NIGHT (DAY 4) AS I WENT TO MANUALLY LIFT UP THE TRUNK FROM THE HANDLE AREA THE WHOLE AREA POPPED OFF CAR! I WAS NOT USING EXCESSIVE FORCE OF ANY KIND. I KNOW THE VEHICLE WAS NOT LIKE THIS PRIOR BECAUSE I HAD JUST BEEN TO THE GROCERY STORE THE PREVIOUS NIGHT. LUCKILY I WAS JUST LEAVING MY PARENTS HOUSE WHEN THIS HAPPENED SO I WAS ABLE TO QUICK FIX IT WITH SOME CLEAR PACKAGING TAPE. BUT NOW IT LOOKS VERY TACKY AND CHEAP. SINCE I LIVE IN LAS VEGAS, NV. I DON'T THINK THAT THIS WILL BE AN ADEQUATE LONG TERM SOLUTION BECAUSE OF THE EXTREME TEMPERATURE CHANGES & RAINS. *TR
Source: NHTSA WEB SITE -
2005 SCION TC- BELLAIRE, TX
I WAS DRIVING APPROXIMATELY 65 MPH ON A HIGHWAY DURING A SOMEWHAT COLD, WET EVENING WHEN ALL OF THE SUDDEN MY SUNROOF SHATTERED. AT THE TIME I WAS NOT USING MY SUNROOF AND IT WAS COMPLETELY CLOSED. UNFORTUNATELY MY SUN SHADE WAS NOT CLOSED AND AS A RESULT I EXPERIENCED A SHOWER OF GLASS WHILE DRIVING ON THE HIGHWAY SURROUNDED BY MODERATE TRAFFIC. THIS COULD HAVE CAUSED A MAJOR ACCIDENT! THE NOISE THAT CAME FROM THE SUNROOF WAS SIMILAR TO A SMALL HANDGUN GOING OFF IN MY CAR AND FOR A MINUTE OR SO I THOUGHT SOMEONE HAD TAKEN A SHOT AT ME. AFTER SEARCHING THROUGHOUT MY CAR FOR EVIDENCE OF ANY TYPE OF ROAD DEBRIS THAT MIGHT HAVE CAUSED THIS I COULD FIND NONE. RIGHT NOW I AM DRIVING AROUND WITHOUT A SUNROOF AND WITHOUT THE MONEY TO PAY FOR THE REPAIR. THIS SUNROOF MECHANISM WAS DESIGNED POORLY AND I HAVE READ MANY OTHER COMPLAINTS AND CASE DESCRIPTIONS SIMILAR TO MINE. *TR
Source: NHTSA WEB SITE -
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2005 SCION XB- ROUND ROCK, TX
2005 SCION XB WE HAVE HAD TO PUT THREE WINDSHIELDS IN, FOUR SETS OF TIRES AND NOW THE SPEEDOMETER WENT OUT. WE JUST SPENT TWO THOUSAND DOLLARS AT THE DEALERSHIP, IT HAD TO HAVE THE SEAT BELTS DONE, THE CRUISE CONTROL STUCK ALL THE TIME AND WE NEVER GOT RECALL LETTERS, I WENT ON LINE. I AM SO CONCERNED ABOUT THE SAFETY OF MY SON. THERE SHOULD NEVER BE THREE WINDSHIELD REPLACEMENTS, WE DON'T KNOW WHAT THE DEAL ON THIS IS AND WE HAVE CHECKED THE TIRES DAILY. I APPRECIATE THE INFORMATION HERE. *TR
Source: NHTSA WEB SITE -
2009 SCION XB- BUTLER, PA
TL*THE CONTACT OWNS A 2009 TOYOTA SCION XB. WHILE DRIVING APPROXIMATELY 25 MPH, THE CONTACT NOTICED THAT THE WARNING CHIME FOR THE SEAT BELT WOULD NOT SOUND IF THE SEAT BELTS WERE UNBUCKLED; HE STATED THAT IT WAS NOT LOUD ENOUGH. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO TOLD HIM THAT THE VEHICLE WAS DESIGNED THAT WAY. THE MANUFACTURER HAD NOT BEEN NOTIFIED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 10 AND THE CURRENT MILEAGE WAS APPROXIMATELY 13,500.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2007 SCION TC- WAHIAWA, HI
TL*THE CONTACT OWNS A 2007 TOYOTA SCION TC. WHILE THE VEHICLE WAS PARKED THE CONTACT PULLED ON THE TRUNK HANDLE TO OPEN IT AND THE HANDLE DETACHED. THE WIRES THAT CONNECTED THE HANDLE TO THE VEHICLE WERE NOT IN PLACE TO ENSURE THAT THE HANDLE WOULD REMAIN ATTACHED TO THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 61,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2007 SCION TC- ST ALBANS, WV
I HIT A POLICE CAR THAT WAS PARKED ON THE FAST LANE ON THE INTERSTATE AND NEVER EVEN APPLIED THE BRAKE. I WAS DOING BETWEEN 65 TO 75 MPH. NO AIRBAGS DEPLOYED! THE IMPACT... WELL THE FRONT APRON ON THE DRIVER SIDE IS GONE, THE STRUT TOWER IS GONE (I DON'T MEAN BENT .... GONE), THE LOWER PART OF THE A PILLAR IS PUSHED IN PRETTY BAD, IT BUCKLED THE FLOOR PAN, THE DOOR JAM (ROCKER PANEL) BUCKLED, THE DOOR BOWED AND EVEN BUCKLED THE REAR QUARTER. THE DOOR LATCH HELD UP, THE DOOR HAD TO BE REMOVED BY THE FIRE DEPARTMENT. I KEEP MY SEAT BACK PRETTY FAR, HOWEVER MY FACE HIT THE STEERING WHEEL HARD ENOUGH TO BEND THE TOP OF THE STEERING WHEEL AND CHIN BROKE SOME OF THE PLASTIC PARTS OFF THE WHEEL AND NOW MISSING PART OF MY LIP AND HAVE QUITE A FEW STITCHES IN MY FACE. AND OF COURSE IT KNOCKED ME OUT. I HAVE LOTS OF BRUISING FROM THE SEAT BELT AROUND MY WAIST, BUT NONE FROM THE SHOULDER STRAP. THE SHOULDER RETRACTOR DIDN'T LOCK TO KEEP ME FROM HITTING THE WHEEL. THE SCION SEAT BELTS IN THE FRONT HAVE "PRE-TENSIONER WITH FORCE LIMITERS" IN THEM, NEITHER WORKED. I CALLED TOYOTA, THE CLAIM REP STATED THAT UNLESS BOTH AIRBAG SENSORS TAKE DIRECT AND EQUAL IMPACTS OR THE AIRBAGS WILL NOT GO OFF. HE STATED THAT TOYOTA WOULDN'T EVEN LOOK AT THE CAR FOR THE AIRBAGS. UPDATED 12/08/10 *BF UPDATED 12/13/10 UPDATED 12/30/10 *BF UPDATED IVOQ 01/07/11 *TR
Source: NHTSA WEB SITE -
2008 SCION XB- ROCHESTER HILLS, MI
DRIVING ON U.S 23 IN MICHIGAN, TRYING TO SLOW DOWN FROM 55 MPH TO 35 DUE TO APPROACHING AU GRES, MICH. COULD NOT SLOW DOWN, STARTED WEAVING IN AND OUT OF TRAFFIC TO AVOID CARS THEN TURNED OFF ENGINE, TOOK CAR OUT OF GEAR, CAR KEPT GOING. THE ONLY WAY THE CAR COULD BE STOPPED WAS TO HIT A TREE. THE CAR WAS TOTALED. THE AIR BAG DID NOT DEPLOY. *TR
Source: NHTSA WEB SITE