SCION Complaints

View complaints related to SCION. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2008 SCION TC
    - GAITHERSBURG, MD

    I PURCHASED 2008 SCION TC ON JULY 31, 2007. UNFORTUNATELY, EVEN AFTER PROPER CARE AND RECOMMENDED SERVICES, THE CAR BROKE DOWN DUE TO ENGINE FAILURE ON OCTOBER 27, 2010 WITH ONLY 58,035 MILES. TO MAKE MATTERS WORSE, I WAS APPALLED TO HEAR THAT TOYOTA HAS DECLINED MY WARRANTY THAT I BELIEVE I AM FULLY ELIGIBLE FOR. THEY HAVE REJECTED DUE TO THE FACT THAT I COULD NOT 'PROVE' I HAVE DONE REGULAR OIL CHANGES IN TIMELY. AS FOR MY PROOF, I KEPT ALL 5 RECEIPTS AFTER GETTING OIL CHANGES FROM VARIOUS PLACES SUCH AS MR. TIRE, JIFFY LUBE AND EVEN 355 TOYOTA. AS MEANS TO SAVE MONEY, I'VE DONE ABOUT 5 OR 6 OIL CHANGES MYSELF AT HOME USING RECOMMENDED OIL AND OEM FILTERS. I HAVE RECEIPTS, BUT INCONVENIENTLY I AM MISSING JUST A FEW RECEIPTS FOR THE OIL FROM LOCAL AUTO PARTS SHOPS. I WAS TOLD THAT IF I SO HAPPEN TO RECOVER EVERY RECEIPT, THEY WOULD RECONSIDER. MY MAINTENANCE LIGHT TURNS ON EVERY 5,000 MILES AND I'VE BEEN CHANGING MY OIL ACCORDINGLY. I EVEN PASSED MARYLAND STATE EMISSIONS TEST ON OCTOBER 15, 2010 SHORTLY BEFORE THE BREAKDOWN OF THE CAR, WHICH INDICATES MY VEHICLE HAD NO PROBLEMS AT THE TIME. AT THIS POINT, I REALIZE TOYOTA REALLY ISN'T TRYING TO GRANT ME THE WARRANTY. IT SEEMS EVERY ENCOUNTER I HAVE WITH A CUSTOMER SERVICE, THEY KEEP REJECTING ME DUE TO 'TECHNICALITIES,' ONE AFTER ANOTHER. I'M PRETTY MUCH OUT OF OPTIONS AT THIS POINT, AND WRITING TO REQUEST FOR YOUR HELP AND TO SEEK JUSTICE. REPLACE DEFECTIVE ENGINE UNDER THE ORIGINAL WARRANTY. *TR

    Source: NHTSA WEB SITE
  • 2007 SCION TC
    - PENSACOLA, FL

    SUNROOF SHATTERED WHILE DRIVING. THE SUNROOF WAS IN THE OPEN POSITION WITH WINDOWS UP. SMOOTH, PAVED ROAD WITH NO VEHICLES IN FRONT OR BEHIND THAT COULD HAVE KICKED UP ROAD DEBRIS. WHILE EXAMINING THE SHATTERED SUNROOF, NO MARKS WERE NOTICED THAT WOULD INDICATE THE SUNROOF BEING STRUCK BY A FOREIGN OBJECT. THE WIND DEFLECTOR SHOWS NO SIGNS OF ANY TYPE OF DAMAGE. BOTH THE DRIVER AND 6-YEAR OLD PASSENGER RECEIVED MINOR SCRAPES AND CUTS DUE TO GLASS FALLING INTO THE INTERIOR OF THE VEHICLE.

    Source: PORTABLE SAFETY COMPLAINT FORM
  • 2005 SCION TC
    - CHARLOTTE, NC

    2005 SCION TC, SUN ROOF EXPLODED WHILE DRIVING AT I-85 FREEWAY. ALL WINDOWS AND SUNROOF WERE CLOSED WHEN IT HAPPENED. THE SHATTERED SUNROOF HAVE A HUGE HOLE IN MIDDLE FRONT SECTION OF THE SUNROOF AND SHATTERED ALL FOUR SIDES. ON DAILY DRIVING, I NOTICED THAT THE CAR STRUCTURE FLEX TOO MUCH, ENOUGH TO PRODUCE POPPING SOUND. TOYOTA DEALER INITIAL ASSESSMENT IS NOT PART OF WARRANTY OR RECALL AS OF THIS DATE 11/05/2010. *TR

    Source: NHTSA WEB SITE
  • 2006 SCION XA
    - ORCHARD PARK, NY

    AS MANY PEOPLE HAVE ALREADY REPORTED I HAVE A 2006 SCION XA. THE CHECK ENGINE LIGHT CAME ON SO I TOOK IT TO THE DEALERSHIP. THE CAR ONLY HAS 52,000 MILES ON IT AND I BOUGHT IT BRAND NEW. THEY STATED IT WAS A CHARCOAL CANISTER THAT NEEDED TO BE REPLACED AND IT WAS NOT UNDER WARRANTY OR COVERED BY ANYTHING. THEY WANT $784.00 PLUS TAX TO FIX THE ISSUE. WITH SO MANY PEOPLE HAVING THIS PROBLEM I DO NOT SEE HOW THEY CAN GET AWAY WITH MAKING CUSTOMERS PAY FOR THIS ON BASICALLY BRAND NEW CARS. *TR

    Source: NHTSA WEB SITE
  • 2007 SCION TC
    - MILTON, FL

    AFTER OPENING THE TRUNK OF MY 2007 TOYOTA SCION TC MULTIPLE TIMES IT GAVE IN AND BROKE OFF. THE WIRES FOR THE TRUNK ARE STILL ATTACHED AND FUNCTIONING BUT THE FOOT LONG PLASTIC PIECE WAS DANGLING FROM MY CAR. MY TEMPORARY FIX IS DUCT TAPE, WHICH ISN'T VERY APPEALING. I HAVE HAD IT COME UN-DONE A FEW TIMES BECAUSE THE DUCT TAPE DOESN'T HOLD FOR VERY LONG. I WENT TO A TOYOTA DEALERSHIP, WHO WERE GOING TO ORDER THE PIECE FOR MY CAR BUT THEY NEVER CALLED ME BACK TO TELL ME IF THE PART CAME IN OR NOT SO I DECIDED, WHY BOTHER, IF THEY DON'T WANT MY BUSINESS. *TR

    Source: NHTSA WEB SITE
  • 2006 SCION XA
    - NEW LONDON, CT

    FAILURE OF EMISSIONS IN SCION X-A. CHECK ENGINE LIGHT COMES ON. TOLD IT WAS GAS NOZZLE AND CHARCOAL CANISTER. *TR

    Source: NHTSA WEB SITE
  • 2008 SCION XB
    - PACIFIC PALISADES, CA

    I MY 2008 TOYOTA SCION XB INTO SHOP FOR ITS 30K CHECKUP. HAD TO BRING THE CAR BACK TO MARINA DEL REY DEALERSHIP FOR FAILING TO PUT BOLT BACK ONTO BOTTOM OF CAR. AT THE TIME TOLD THE DEALER OF PROBLEM WITH RADIO, INTERMITTANT POWER PROBLEM (RADIO WOULD CUT OUT), STATIC, SPEAKER PROBLEMS. WAS TOLD THAT THE CAR WAS DRIVEN AROUND AND HAD NO PROBLEM. 2 MONTHS LATER FIRE STARTED IN THE ELECTRICAL HARNESS AREA AND BURNED THE CAR TO THE GROUND. *TR

    Source: NHTSA WEB SITE
  • 2007 SCION TC
    - FREDERICKSBURG, VA

    PLASTIC COVER ON HATCH LEVER WHICH CONTAINS LIGHTING BROKE OFF WHILE OPENING HATCHBACK. *TR

    Source: NHTSA WEB SITE
  • 2009 SCION XD
    - QUINCY, MA

    MY SISTER'S TOYOTA SCIONS XD WAS INVOLVED IN A MULTI CARS ACCIDENT ON SEPT. 9, 2010 AROUND 6:00 PM. THE SCIONS WAS FIRST INVOLVED INTO 1 SUDDEN AND RIGHT AFTERWARD THE CAR SUDDENLY ACCELERATED CLOSED TO 100 MPH AND IT WENT ABOUT QUARTER MILE BEFORE IT HIT ANOTHER CAR. IT FINALLY STOPPED WHEN THE CAR HIT A ROAD GUIDE. *TR

    Source: NHTSA WEB SITE
  • 2006 SCION TC
    - NEWTON, NC

    WHILE DRIVING DOWN THE MAIN HIGHWAY A LADY PULLED DIRECTLY IN FRONT OF ME WHILE I WAS DOING 35MPH I COULD NOT STOP AND T-BONED HER. MY CAR HIT HER DIRECTLY IN THE SIDE AND MY AIRBAGS DID NOT DEPLOY IN WHICH THEY SHOULD HAVE. IT CAUSED ME TO SLING FORWARD IN THE CAR SPRAINING MY NECK, SPINE, LOWER LUMBAR, BRUISING RIBS AND PINCHED NERVES. *TR

    Source: NHTSA WEB SITE