SCION Complaints

PARKED MY CAR (2006 SCION XB) OUTSIDE ONE EVENING. WOKE THE NEXT MORNING AND THERE WAS A LARGE L-SHAPED CRACK NEAR THE REARVIEW MIRROR. NO ROCK OR IMPACT DAMAGE OCCURRED, JUST A CRACK APPEARED. ABOUT 4 DAYS LATER, NOT ONLY HAD THAT CRACK GROWN, BUT I NOW HAD A NEW CRACK JUTTING IN FROM THE PASSENGER SIDE. BOTH CRACKS EXCEED WELL OVER 18 INCHES. THERE IS NOTHING OF MY DOING OR OF AN ACCIDENT INVOLVED IN THESE CRACKS. I HAVE VISITED A NUMBER OF ONLINE FORUMS, AND THIS APPEARS COMMONPLACE WITH THESE XBS AND THEIR OWNERS. IT SEEMS THERE IS TOO MUCH STRESS IN THE DESIGN ON THE GLASS, AND IT CRACKS AT WILL. ANYWAYS, IT APPEARS TO BE A DEFECT, AND I DO NOT WANT TO PAY $500 FOR A NEW WINDSHIELD THAT IS ONLY TO CRACK AGAIN AT THE SLIGHTEST TEMPERATURE CHANGE. PLEASE HELP US. SCION NEEDS TO FIX THIS ISSUE. THIS ISN'T A SPARK PLUG...THESE WINDSHIELDS ARE $500 AND WE SHOULDN'T HAVE TO REPLACE THEM. *TR

WINDSHIELD CRACKED FROM TOP CENTER DOWN 5"TURNED TO PASS SIDE WENT 13" , 2ND SAME TIME STARTED ON RIGHT PILLAR ACROSS CENTER ENDED JUST UNDER OTHER, HAPPENED WHEN DEFROSTERS WERE ON FOR ABOUT 15 MINS AND OUTSIDE TEMP WAS 10 DEGREES OR A LITTLE LESS. THIS HAPPENED WHILE DRIVING 25-30 MPH ON MAJOR ROAD ,WAKEFIELD AREA, MAKING A SLIGHT TURN (BEND)IN ROAD TO RIGHT. *TR

TL*THE CONTACT OWNS A 2005 TOYOTA SCION TC. THE CONTACT STATED THAT THE SPEEDOMETER, SEAT BELTS, AND AIR BAG COVER HAVE FAILURES. THE SPEEDOMETER DOES NOT WORK WHEN THE VEHICLE IS IN MOTION. THE DRIVER'S SIDE SEAT BELT LATCH WAS NOT WORKING PROPERLY AND WAS REPAIRED. CURRENTLY, THE PASSENGER SIDE SEAT BELT IS EXPERIENCING DIFFICULTY DISCONNECTING FROM THE LATCH. THE DEALER STATED THAT THE E CLIP FAILED IN THE AIR BAG COVER. THE COVER WAS REPAIRED, WHICH ONLY LASTED A FEW MONTHS BEFORE FAILING AGAIN. THE VEHICLE HAS BEEN AT THE DEALER APPROXIMATELY FOUR TIMES FOR THESE FAILURES. THE FAILURE MILEAGE WAS 14,997 AND CURRENT MILEAGE IS 38,000. UPDATED 03/09/09. *LJ THE TIRE PRESSURE MONITORING SYSTEM FAILED TO ALERT THE CONSUMER SHE HAD A SIDEWALL BLOWOUT. UPDATED 03/11/09. *JB

APPROXIMATELY 3 FOOT HORIZONTAL CRACK APPEARED ON THE BOTTOM RIGHT SIDE OF WINDSHIELD, BEGINNING AT THE EXTREME BASE OF THE WINDSHIELD (AROUND THE BLACK DEFROST VENT) AS IT SAT PARKED IN AN ENCLOSED GARAGE. THE CRACK EXTENDS LEFT TOWARD DRIVER'S SIDE. AERONAUTICS EXPERT WHO EXAMINED THE CRACK CONFIRMED THAT THE CRACK WAS NOT DUE TO A ROCK OR OTHER FOREIGN OBJECT, BUT THAT THERE IS MOST LIKELY A DESIGN FLAW, OR THAT THERE IS A BOLT OR OTHER PIECE OF EQUIPMENT FASTENED TOO TIGHTLY. *TR

WHILE DRIVING HOME ON 1-16-09, MY SUNROOF JUST EXPLODED. I WAS DRIVING ABOUT 45 MPH, WITH NO CARS IN FRONT OF ME OR BEHIND ME WHEN I HEARD THE LOUD EXPLOSION. I GOT OUT OF THE CAR AND LOOKED AT MY SUNROOF. ALL FOUR CORNERS WERE COMPLETELY BUSTED OUT. THE MIDDLE WAS COMPLETELY INTACT, BUT SHATTERED THROUGHOUT WITH NO SIGNS OF IMPACT. MY SUNROOF DEFLECTOR HOWEVER WAS IN THE UP POSITION AS IF I WAS TRYING TO OPEN THE SUNROOF. BUT THAT WASN'T THE CASE SINCE IT HAD BEEN RAINING EARLIER IN THE DAY AND IT WAS 44 DEGREES OUT SIDE AND I WAS A MILE AWAY FROM HOME. I HAVE AN 100,000 MILE WARRANTY ON THE CAR AND THE DEALERSHIP I TOOK IT TO SAID I'M OUT OF MY WARRANTY EVEN THOUGH I SHOW HIM MY PAPER WORK. THEY SAID IT IS INLINED WITH A RUBBER SEAL SO THAT IT COULDN'T JUST SHATTER. LOOKING ON THE INTERNET AT SEVERAL MESSAGE BOARDS, I HAVE READ SEVERAL COMPLAINTS ABOUT THE SAME ISSUES. *TR

AFTER PURCHASING MY CAR I HAD TO BRING IN TO BE SERVICED DUE TO STATIC SPEAKERS. THE BACK SPEAKERS WERE REPLACED BUT THAT WAS NOT THE LAST PROBLEM I WOULD HAVE WITH THEM. A FEW MONTHS LATER MY IPOD JACK WENT UP IN SMOKE AND MELTED MY IPOD. THE SERVICE CENTER HAD TO SPECIAL ORDER THE IPOD JACK AND CABLE WHICH TOOK 30 DAYS TO ARRIVE. AFTER REPLACING SAID PARTS I TRIED THEM OUT. THEY DID NOT FUNCTION PROPERLY AND I WAS TOLD THAT WAS THE BEST THEY COULD DO. A FEW MORE MONTHS LATER WHEN I WENT TO TURN UP THE VOLUME ON THE RADIO IT SENT I SHOCK THROUGH MY FINGER AND OUT THE SPEAKER THAT MY LEGS AS WELL AS MY BOYFRIENDS WERE NEXT TO. AFTER THE SHOCK EVERY SPEAKERS STARTED EMITTING STATIC AND I HAD NO CHOICE BUT TO TURNED THE WHOLE RADIO OFF. I BROUGHT THE CAR IN AND WAS SENT OUT THE DOOR WITH NO RESOLUTION B/C THE SERVICE CENTER COULD NOT DUPLICATE THE PROBLEM. 2 MONTHS WENT BY AND THE SHOCKING AND STATIC HAPPENED AGAIN. I BROUGHT THE CAR IN WHILE THE ISSUE WAS PRESENT AND THEY TRIED TO SENT ME HOME UNTIL I BEGGED AN ASSOCIATE TO PLEASE SIT IN THE CAR AND EXPERIENCE WHAT MY FAMILY AND I HAD. THE MINUTE HE TOUCHED THE RADIO HE WAS SHOCKED AND THE SPEAKERS TURNED TO STATIC. DUE TO THIS SAFETY HAZARD I WAS GIVEN A RENTAL AND MY CAR IS CURRENTLY AT THE SERVICE CENTER AWAITING REPAIR. HOWEVER, THEY DO NOT KNOW WHERE TO START AND INFORMED MY THAT I SHOULD BE ENTITLED TO A REPLACEMENT OR REFUND WHICH IS THE STEP I AM WORKING ON NOW. *TR

MY 2005 SCION TC PURCHASED NEW HAD SEVERAL SWIRL MARKS IN THE PAINT I WAS TOLD IT WAS FROM THE PORTER WASHING THE CAR TO DELIVER TO ME. I SAID I REFUSED TO ACCEPT THE CAR WITH THE PAINT LIKE THAT. THEY SAID I COULD BRING IT BACK AND THEY WOULD HAVE IT BUFFED OUT. I SHOULD HAVE KNOWN THEN THAT THERE WAS A PROBLEM WITH THE PAINT. THIS IS MY 6TH NEW CAR 2ND NEW TOYOTA I HAVE NEVER SEEN PAINT SCRATCH, CHIP AND BUBBLE LIKE THIS NOT TO MENTION ON A NEW CAR. MY BEST FRIEND OWNS BODY SHOP FOR HIGH END CARS AND HAS CARS SHOWN AT THE CONCOURSE LEVEL HE SAID THAT THE PROBLEM IS INSUFFICIENT LAYERS OF PAINT AND POOR QUALITY CLEAR COAT. MY CAR IS WASHED ONLY BY HAND WITH THE BEST AVAILABLE PRODUCTS AND WAXED THE SAME WAY. I LIVE IN SOUTHERN CALIFORNIA SEVERAL MILES FROM THE BEACH DRIVE ON CITY AND FREEWAY ROADS THERE IS NOTHING IN MY DRIVING HABITS THAT WOULD CAUSE THE AMOUNT OF PAINT DAMAGE I AM EXPERIENCING. I EVEN PICKED MY CAR UP FROM BEING SERVICED AT THE DEALERSHIP AND THERE WERE MANY SCRATCHES DOWN TO THE METAL AND THE DEALERSHIP WON'T ACKNOWLEDGE THEM. I AM ON THE PHONE WITH SCION CUSTOMER EXPERIENCE AT LEAST ONCE A MONTH OVER THIS CAR. THERE ARE SO MANY COMPLAINTS FILED WITH THE NHTSA FOR PAINT ISSUES, THIS PROBLEM WILL NEVER BE A SAFETY ISSUE BUT IT IS AN ISSUE AND I DON'T KNOW WHO ELSE TO CONTACT THAT HAS THE ABILITY TO MAKE THE MANUFACTURE/DEALERSHIP CORRECT THIS FOR ALL THE CURRENT OWNERS AND FUTURE BUYERS. MY SIDE VIEW MIRRORS LOOK LIKE THEY HAVE BEEN SITTING OUT IN THE DESERT FOR YEARS THE PAINT IS COMPLETELY CRACKED AND FADED. THE SLIGHTEST PIECE OF ROAD DIRT HITS AND THE PAINT IS CHIPPED ALL THE WAY TO THE BARE METAL. THIS IS NOT NORMAL. CARS THAT COST LESS AND ARE YEARS OLDER HAVE BETTER LOOKING PAINT. THIS IS AN EXPENSIVE PROBLEM TO FIX BUT THAT EXPENSES SHOULDN'T BE THE CONSUMERS THAT TRUSTED THE REPUTATION OF TOYOTA AND SPENT HARD EARNED MONEY FOR THE PRIVILEGE OF OWNING A NEW CAR. ITS UNFAIR TO THE CONSUMER, UNJUST AND BENEATH TOYOTA. *TR

MY 2005 SCION TC SURGES/LURCHES FORWARD WHEN RESUMING FROM A STOP. THE AMOUNT OF PRESSURE YOU APPLY TO THE GAS PEDAL HAS NO EFFECT ON HOW THE CAR IS GOING TO MOVE FORWARD. THE PROBLEM WAS VERY INTERMITTENT AND HARD TO NOTICE BUT STARTED HAPPENING MORE AND MORE OFTEN AS OF AUG./SEPT. 2008. IN MID SEPT. I ALMOST REAR ENDED THE CAR IN FRONT OF ME TAKING OFF FROM A STOP LIGHT. I TOOK THE CAR TO THE SELLING DEALERSHIP AND THE SERVICE MGR. WENT ON A TEST DRIVE AND SAID HE NOTICED THE PROBLEM AT LEAST 5 TIMES IN A FEW MILE DRIVE. WHEN I PICKED MY CAR UP 2 DAYS LATER THE SERVICE INVOICE STATED "UNABLE TO DUPLICATE" AND IT WAS RECOMMENDED I HAVE A 30,000 MILE MAINT. DONE I HAD JUST HAD THOSE SERVICES DONE 1 MONTH EARLIER AND THEY WERE AWARE OF THAT. IT WAS THEN RECOMMENDED THAT I SWITCH GAS STATIONS AND USE HIGH OCTANE FUEL AND USE A FUEL INJECTION CLEANER PURCHASED FROM ANY GAS STATION, THEN IF NO IMPROVEMENT FURTHER DIAGNOSTICS WOULD BE NEEDED BUT NO CODES IN THE ECU. I FOLLOWED THE RECOMMENDATIONS FOR OVER 2 MONTHS AND NO CHANGE. WENT BACK TO THE SAME DEALERSHIP AND WAS TOLD NOTHING COULD BE DONE AND EVEN WITH AN EXTENDED WARRANTY THE REGIONAL SERVICE MGR SENT TO "INSPECT" MY CAR DID NOT INSPECT IT AND REFUSED TO AUTHORIZE THE REPAIR AND SUBMIT THE CLAIM UNDER THE EXTENDED WARRANTY. I ALSO AT THIS TIME REMINDED THEM THAT THE SPEEDOMETER DOES NOT WORK ALL THE TIME. AND WHEN IT DOESN'T WORK AND THE CAR IS IDLING THE SPEEDOMETER SHOWS A SPEED OF 5-10 MILES PER HOUR, YET WHILE DRIVING SHOWS A SPEED OF 0. I ALSO POINTED OUT THAT THE DRIVERS SIDE PILLAR AIRBAG COVER THEY FIXED WEEKS AGO IS HANGING LOOSE. IT COMES OFF EVERY TIME YOU SHUT THE DOOR. THIS HAS BEEN REPAIRED AT LEAST TWICE BEFORE. THEY REFUSED TO ACKNOWLEDGE THIS PROBLEM AS WELL. MY CAR HAS OR IS HAVING ABOUT 95% OF THE ITEMS DISPLAYED IN YOUR SERVICE BULLETINS, SEATBELTS,AIRBAGS,FUEL INJECTORS,WINDOW CONTROLS,SUN ROOF,AIR CONDITION AND TIRE PRESSURE MONITOR SYSTEM. AND THE DEALERSHIP AWARE OF ALL OF THEM. *TR

A SPONTANEOUS CRACK APPEARED IN MY 2006 SCION XB WINDSHIELD WHILE SITTING OVERNIGHT. THE CRACK STARTS AT THE TOP CENTER EDGE OF THE WINDSHIELD, TRAVELS DOWN BEHIND THE REAR VIEW MIRROR, AND ANGLES TOWARDS THE DRIVER'S SIDE IN AN L SHAPE. THERE IS NO CHIP OR OTHER VISIBLE DAMAGE ASSOCIATED WITH THE CRACK. THERE WAS NO ROCK IMPACT IN DAYS/WEEKS/MONTHS PRECEDING THE CRACK. IT'S PERHAPS 8-12" LONG. THE LACK OF ANY OBVIOUS OR ACCIDENTAL CAUSE FOR THIS CRACK IS WHAT CONCERNS ME AND SEEMS TO IMPLY A DEFECT. *TR

2008 SCION XB WINDSHIELD CRACKED WITHOUT ANYTHING COMING IN CONTACT WITH IT. THE FOLLOWING MORNING THE CRACK EXTENDED THE FULL LENGTH OF THE WINDSHIELD. *TR