SCION Complaints
View complaints related to SCION. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2007 SCION TC- BALTIMORE, MD
ON DECEMBER 15, 2008 I PARKED MY CAR OUTSIDE OF A SHOP IN MD AND WITHIN 10 MINUTES OF RETURNING, I SAW WHITE, ELECTRICAL SMOKE RISING FROM UNDER THE HOOD. DURING THIS TIME THE VEHICLE WAS OFF. AS I WALKED TO MY VEHICLE SEVERAL WITNESSES AND THE MALL SECURITY HAD ARRIVED AND WERE READY WITH A FIRE EXTINGUISHER. I OPENED MY HOOD AND SUDDENLY THE ENTIRE ENGINE BURNED IN FLAMES AND ALMOST BURNED SEVERAL PEOPLE INCLUDING MYSELF. THIS INCIDENT DID NOT BURN THE VEHICLE BUT ONLY THE ENGINE AND IT WAS REPORTED TO TOYOTA/SCION WITHIN 30 MINUTES OF THE FIRE. TOYOTA DID VERY LITTLE TO INVESTIGATE THE CAUSE OF THE FIRE AND OVER 20 DAYS LATER, WHILE MY VEHICLE IS UNDER WARRANTY, SENT ME A LETTER SAYING "THE CAUSE OF THE FIRE WAS NOT FROM A MANUFACTURE DEFECT". THEY DID NOT GIVE A REASON FOR THE CAUSE OF THE FIRE AND HAS NOT DONE ANYTHING ELSE ABOUT IT. ALSO, THE VEHICLE WAS 100% TOYOTA STOCK WITH ALL WIRING, ELECTRICAL, AND EVEN THE BRAKE PADS WERE ORIGINAL. *TR
Source: NHTSA WEB SITE -
2006 SCION XB- ESCONDIDO, CA
FOUND A L-SHAPED CRACK IN MY WINDSHIELD. IT STARTS FROM THE TOP OF THE WINDSHIELD ON THE DRIVER'S SIDE AND ENDS RIGHT UNDERNEATH THE REAR VIEW MIRROR. MY WINDSHIELD DID NOT HAVE A CRACK WHEN I LEFT MY CAR THE NIGHT BEFORE. IT IS A VERY FINE CRACK AND DOESN'T LOOK AS IF SOMETHING HIT THE GLASS. TOOK MY CAR INTO THE DEALERSHIP . THE SERVICE MANAGER PROCEEDED TO RUN A BALLPOINT PIN THROUGH THE CRACK AND TOLD ME THAT IT WOULD NOT BE COVERED BECAUSE THERE WAS PITTING. *TR
Source: NHTSA WEB SITE -
2006 SCION XB- MARINETTE, WI
I OWN A 2006 SCION XB. THE WINDSHIELD CRACKED (AT THE EDGE) FOR NO APPARENT REASON IN MARCH 2008, AND IT WAS INDICATED BY THE DEALER THAT IT WAS DUE TO INSTALLATION. THE WINDSHIELD WAS REPLACED AT NO CHARGE. IT HAS CRACKED ONCE AGAIN, DECEMBER 2008, ONCE AGAIN ALONG THE EDGE OF THE WINDSHIELD. I HAVE NOT HAD AN OPPORTUNITY TO HAVE IT LOOKED AT TO SEE IF THE DEALER WILL REPLACE IT ONCE AGAIN FOR NO CHARGE. THIS IS ALSO AN INCONVENIENCE AS THE DEALERSHIP IS ONE HOUR FROM MY HOME. *TR
Source: NHTSA WEB SITE -
2008 SCION XB- WICHITA, KS
MY 2008 SCION XB HAS BEEN THROUGH TWO WINDSHIELDS IN A YEAR. I WAS TOLD AT THE DEALER I AM LUCKY BECAUSE THEY HAVE REPLACED AND MANY AS FIVE WINDSHIELDS ON OTHER XB'S. THE WINDSHIELD SEEMS TO CRACK VERY EASILY. *TR
Source: NHTSA WEB SITE -
2005 SCION TC- MILLIKEN, CO
I WAS DRIVING UP I-25, WHEN THE VEHICLE IN FRONT OF ME KICKED UP A ROCK. THE ROCK HIT THE TOP OF THE SUNROOF, SHATTERING IT INTO PIECES. A LOT OF SHARP GLASS LANDED ON MYSELF THE DRIVER AND IN THE PASSENGER SEAT. THE VEHICLES BEHIND ME WERE SHOWERED IN GLASS. TO REPAIR THIS I HAD TO PURCHASE A COSTLY NEW SUNROOF PANEL AND I AM GOING TO HAVE IT CLEAR BRAND SO THAT IF IT HAPPENS AGAIN IT DOES NOT INJURE ANY ONE. I RECEIVED CUTS FROM THE BROKEN GLASS FALLING ON TO ME. *TR
Source: NHTSA WEB SITE -
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2006 SCION XB- CLERMONT , FL
THE WINDSHIELD CRACKED FOR NO REASON A STONE OR ROCK DID NOT HIT THE CAR . IT WAS NOT INVOLVED IN A ACCIDENT. CRACK STARTED IN LEFT CORNER OF WINDSHIELD TRAVELED UP AND ACROSS WINDSHIELD ABOUT 16 INCHES DEALER SAYS THEY NO NOTHING ABOUT A PROBLEM I GO ON LINE TO MOTORBEAT.COM AND FIND OVER 100 POSTS. *TR
Source: NHTSA WEB SITE -
2005 SCION TC- CINCINNATI, OH
I WAS DRIVING ON THE HIGHWAY AT ABOUT 45MPH WHEN I HEARD A LOUD EXPLOSION. I IMMEDIATELY PULLED OVER THINKING A TIRE HAD BLOWN AND FOUND THAT THE MOONROOF GLASS HAD SHATTERED. THE GLASS WAS BOWED UPWARD IN THE CENTER INDICATING IT HAD BROKEN DUE TO STRESS. THE WINDSHIELD AND THE WIND DEFLECTOR DID NOT BREAK AT ALL NOR RECEIVE ANY DAMAGE. THE GLASS WAS NOT IMPACTED BY ANY FOREIGN OBJECT. *TR
Source: NHTSA WEB SITE -
2006 SCION TC- TAMPA , FL
ON MY 2006 SCION TC I CURRENTLY EQUIPPED WITH BRIDGESTONE TURANZA EL 400 TIRE SIZE: 215/45ZR17. THE PROBLEM THAT I'VE ENCOUNTERED IS THE TREAD IS SEPARATING FROM THE SIDE WALLS ON BOTH FRONT TIRES AND I CAN FEEL THAT THE REAR TIRES ARE STARTING TO DO THE SAME. FORTUNATELY FOR ME I SPOTTED THIS DEFECT BEFORE AN INCIDENT OCCURRED. CURRENTLY THE CORDS ARE EXPOSED ON TOP OF THE TIRES. THEY ALMOST FEEL LIKE THE TIRES WHERE RECAPPED AND ARE NOW SEPARATING. I JUST NOTICED IT TODAY 28 NOV 2008 AND I'LL HAVE TO REPLACE THE TIRES TOMORROW. I ONLY HAVE APPROX. 25,000 MILES ON THESE SPECIFIC TIRES AND THEY ARE RATED FOR 80,000 MILES. THIS IS A POTENTIAL SAFETY/RECALL ISSUE THAT NEEDS TO BE ADDRESSED IMMEDIATELY ESPECIALLY IF OCCURRING TO OTHERS. PLEASE INFORM IF A RECALL IS PRESENT FOR THESE TIRES. THANK YOU!!! *TR
Source: NHTSA WEB SITE -
2006 SCION XA- OAKLAND, CA
TL*THE CONTACT OWNS A 2006 TOYOTA SCION XA. THE CONTACT STATED THAT THE LATCH LOCATED ON THE TOP OF THE BACK SEAT, WHICH HOLDS THE SEAT IN POSITION, FAILED. THIS POSES A HUGE SAFETY HAZARD FOR OCCUPANTS SEATED IN THE BACK SEAT BECAUSE THEY COULD BECOME INJURED IF THE SEAT FALLS OUT OF POSITION. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 15,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2006 SCION XB- ROME, GA
I WAS REFERRED TO THIS SITE BY ANOTHER WEBSITE, MYSCIOINSUCKS.COM, AND I AM SO GLAD I WAS! I HAVE BEEN WAITING FOR MY DEALERSHIP TO DO SOMETHING ABOUT THIS AND HAVE NOT BEEN IN REAL PURSUIT OF ANY JUSTICE UNTIL RECENTLY. I HAVE A CRACKED WINDSHIELD ON MY SCION 2006 XB. I REALLY WANTED JUSTICE WHEN I ALMOST GOT INTO ANOTHER SCION EXACTLY LIKE MINE THE OTHER DAY WITH THE SAME CRACK IN IT'S WINDSHIELD. I HAVE NOW BEEN WAITING FOR ALMOST A YEAR ON SOMETHING TO BE SAID BY THEM ABOUT A RECALL WHEN I GO TO GET MY OIL CHANGED. NOT ONE BREATH OF ANYTHING YET. I AM A VERY PASSIVE PERSON, SOMETIMES TOO PASSIVE BUT NOT ANYMORE WITH THIS ISSUE. I GOT THE CRACK IN MY WINDSHIELD IN THE END OF NOVEMBER OF 2007. I AM FINANCIALLY STRAPPED, OR CHECK TO CHECK AS MOST SAY AND COULD NOT AFFORD TO GET IT FIXED AND DIDN'T SEE A NEED TO IF IT WASN'T MY FAULT. AS I SAID, WHY SPEND MY MONEY WHEN TOYOTA WONT ADMIT TO ANYTHING. I WOKE UP TO FIND THIS CRACK IN MY WINDSHIELD ON A VERY MILD TEMP. DAY OF ABOUT 70 I BELIEVE. NEITHER HOT NOR COLD. I REMEMBER VIVIDLY. I GOT IN MY CAR TO GO TO WORK AND NOTICED THIS L-SHAPED CRACK STARTING FROM THE PASSENGER SIDE CURVING DOWN AND GOING TOWARD THE DRIVER'S SIDE. I DROVE ABOUT 2 WEEKS LATER AFTER HAVING THE CAR LOOKED AT IN TOYOTA DEALERSHIP, ON A 5 HOURS TRIP AND ANOTHER CRACK STARTED APPEARING FROM THE BOTTOM MIDLINE.... AND PROGRESSED UPWARD AND LEFT TOWARD THE DRIVER SIDE, AND BY THE END OF THE TRIP IT WAS OVER A FOOT IN LENGTH. APPEARING TO BE STRESS FROM AN 80 MPH SPEED MAJORITY OF THE TRIP. I HAVE ASKED TOYOTA ABOUT IT MANY TIMES AND NEVER ONCE WAS IT THEIR FAULT. I JUST RECENTLY GO ONLINE AFTER SEEING MY 5TH 2006 XB CRACKED WINDSHIELD IDENTICAL TO MINE. I AM WANTING IT FIXED AND NOTHING MORE AND CANNOT GET ANY ANSWERS. *TR
Source: NHTSA WEB SITE