SCION Complaints

I OWN A SCION XB 2006 AND HAVE THE SAME PROBLEM MANY OTHER SCION XB OWNERS ARE HAVING. MY FRONT WINDSHIELD KEEPS CRACKING IN THE TYPICAL "L" SHAPED PATTERN. THE FIRST TIME WAS LAST YEAR, IT CRACKED FOR NO REASON DURING THE LATE SPRING. A ROCK NEVER HIT IT, NOR DID ANYTHING ELSE THAT LED TO THE CRACK. YESTERDAY, I NOTICED THE SAME "L" SHAPE CRACK STARTING, THIS MORNING, IT SPREAD ACROSS MY WINDSHIELD TO THE PASSENGER SIDE. THE CRACK IS JUST UNDER 3 FEET LONG. THIS IS EXACTLY THE SAME AS THE FIRST CRACK, STARTS ON THE DRIVERS SIDE ABOUT THREE INCHES FROM THE END OF THE WINDOW FRAME AND MOVES TO THE PASSENGER SIDE. I'VE HAD IT REPLACED BY MY INSURANCE COMPANY USING THEIR SUGGESTED AUTO GLASS REPAIR PEOPLE. I WILL HAVE IT REPLACED AGAIN, TOMORROW. SO FAR, THIS SEEMS TO OCCUR EVERY 8,000 MILES. I CALLED SCION TODAY TO TELL THEM ABOUT MY SITUATION AFTER FINDING NUMEROUS WEB-SITES DEDICATED SPECIFICALLY TO THIS PROBLEM. IT SEEMS TO BE A STRUCTURAL PROBLEM WITH THE CAR AND SPANS MANY YEARS MODELS AS THE NEWER 2008'S HAVE THE SAME ISSUES AS MY 2006 AND THE OLDER 2005 MODELS. *TR

WENT TO MY GARAGE IN THE MORNING AND DISCOVERED AN "L"SHAPED CRACK IN THE CENTER OF THE WINDSHIELD HAD FORMED OVERNIGHT. I WAS COMPLETELY SHOCKED AS NOTHING HAD PREVIOUS HIT THE WINDSHIELD. AFTER SEARCHING THE WEB, IT'S CLEAR THE MUST BE A DEFECT IN THE DESIGN AS IT CAN NOT BE A COINCIDENCE THAT MANY OTHER 2006 XB OWNERS HAVE SIMILAR CRACKS IN THEIR WINDSHIELDS. THE TOYOTA/SCION SERVICE MANAGER SAID HE WOULD CALL ME WHEN THE DSM INSPECTION IS POSSIBLE. I AM GOING TO GO THE OTHER DEALERSHIPS TO SEE IF I CAN SCHEDULE THE INSPECTION SOONER. *TR

TL*THE CONTACT OWNS A 2004 TOYOTA SCION XB. IN AN ATTEMPT TO DRIVE THE VEHICLE AT VARIOUS SPEEDS, THE CONTACT NOTICED A 1 FOOT BY 1 FOOT CRACK ON THE FRONT WINDSHIELD. THE CURRENT MILEAGE WAS 60,000 AND FAILURE MILEAGE WAS 55,000.

1) GENERAL USE OF VEHICLE. 2) WHEN USING RIGHT HAND SIDE DIRECTION INDICATOR, DURING CANCELING, EITHER BY HAND OR AUTOMATICALLY THROUGH TURNING THE STEERING WHEEL BACK INTO THE STRAIGHT AHEAD POSITION, THE LEFT HAND SIDE INDICATORS MAY BRIEFLY LIGHT UP, CAUSING POTENTIAL CONFUSING SIGNALING TO OTHER ROAD USERS. 3) TURN INDICATOR STALK HAS BEEN REPLACED UNDER WARRANTY, BUT SAME PROBLEM RE-APPEARED. *TR

L SHAPED CRACK ON WINDSHIELD OF MY 2006 SCION XB. HAD THE WINDSHIELD REPLACED AND ONE WEEK LATER THE NEW WINDSHIELD CRACKED IN THE SAME PLACE WITH THE SAME SHAPE. IT ALSO HAPPENED OVERNIGHT WHEN NOT DRIVEN. *TR

I JUST WENT INTO THE GARAGE TO MOVE MY SCION AND NOTICED A LARGE CRACK IN THE SHAPE OF A J AT THE TOP MIDDLE OF MY WINDSHIELD. WHEN SEARCHING FOR AUTO GLASS ON THE NET, I CAME ACROSS TOO MANY POSTS OF XB OWNERS WITH THE SAME PROBLEM AND SEE THAT IT LOOKS LIKE A "SILENT RECALL". *TR

TL*THE CONTACT OWNS A 2009 SCION XB. WHILE DRIVING 10 MPH, THE CONTACT'S VEHICLE WAS STRUCK ON THE FRONT DRIVER'S SIDE BY ANOTHER VEHICLE TRAVELING 20 MPH. NONE OF THE AIR BAGS DEPLOYED. THE CONTACT INJURED HER SHOULDER AND THE OTHER DRIVER HAD MINOR INJURIES TO HIS FACE. A POLICE REPORT WAS FILED. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER. THE CURRENT AND FAILURE MILEAGES WERE 3,250.

INCIDENT OCCURRED ON 9/30/08 AT ~3:15PM. I HEARD A LOUD BANG (SOUNDED LIKE A SHOTGUN BLAST) WHILE DRIVING ON THE HIGHWAY AT ~60MPH. MY IMMEDIATE REACTION WAS TO DUCK...I LITERALLY THOUGHT SOMEONE WAS SHOOTING AT ME. AFTER A QUICK SECOND TO COLLECT MY WITS, I LOOKED AROUND AND SAW NO DAMAGE. ONCE THAT "SOAKED" IN, I REALIZED I HEARD WIND NOISE (I REMEMBER THINKING THAT WAS ODD BECAUSE WINDOWS WERE UP AND SUNROOF WAS CLOSED). I PULLED BACK THE SUNROOF SCREEN AND, TO MY ASTONISHMENT, SAW THAT THE SUNROOF HAD SPIDERWEBBED INTO THOUSANDS OF TINY PIECES...PIECES THAT WERE ALREADY STARTING TO FLY OFF INTO TRAFFIC BEHIND ME. I PULLED OVER AND GOT OUT TO LOOK AT THE DAMAGE. THE SUNROOF LOOKED LIKE SOMETHING HAD BLASTED IT FROM THE INSIDE OUT. I CLEANED UP THE GLASS THE BEST I COULD ON THE SIDE OF THE HIGHWAY AND HEADED STRAIGHT FOR THE DEALER. I HAD HEARD OF DEFLECTOR SHATTERING (RECALL WAS COMPLETED ON MY DEFLECTOR), BUT NOT THE SUNROOF. THE DEALER REFUSES TO PAY FOR THE SUNROOF EVEN THOUGH I HAVE THE EXTENDED WARRANTY. THEY CLAIM THAT IT WAS CAUSED BY A ROAD HAZARD. THE WEATHER WAS MILD, NOTHING HIT MY SUNROOF FROM THE OUTSIDE AND, BASED ON SIMILAR INSTANCES FILED HERE, I FIRMLY BELIEVE THERE IS A DEFECT WITH THE DESIGN. TOYOTA SHOULD DO THE RIGHT THING, FIX THIS ISSUE AND HONOR THEIR WARRANTIES. *TR

I WALKED INTO MY GARAGE ON 9/24/08 AND FOUND A L-SHAPED CRACK IN MY WINDSHIELD. IT STARTS FROM THE TOP OF THE WINDSHIELD ON THE DRIVER'S SIDE AND ENDS RIGHT UNDERNEATH THE REAR VIEW MIRROR. MY WINDSHIELD DID NOT HAVE A CRACK WHEN I LEFT MY CAR THE NIGHT BEFORE. IT IS A VERY FINE CRACK AND DOESN'T LOOK AS IF SOMETHING HIT IT (NO SPLINTERS IN THE GLASS). I CONTACTED SCION CORPORATE THIS ON 9/24/08 AND THEY TOLD ME TO MAKE AN APPOINTMENT WITH A SCION DEALERSHIP. THEY SAID THAT IT WOULD BE UP TO THE DEALERSHIP WHETHER THE REPLACEMENT WOULD BE COVERED BY THE WARRANTY AND IF THE DEALERSHIP DEEMS THAT IT SHOULDN'T BE, THEN I SHOULD GET AN ESTIMATE AND CONTACT THEM AGAIN WITH THE INFORMATION. THEY OPENED UP A CASE NUMBER FOR ME. I CONTACTED MILLER TOYOTA IN CULVER CITY AND TOOK MY CAR INTO THE DEALERSHIP 9/25/08 @ 1:00 PM. THE SERVICE MANAGER PROCEEDED TO RUN A BALLPOINT PIN THROUGH THE CRACK AND TOLD ME THAT IT WOULD NOT BE COVERED BECAUSE THERE WAS PITTING. I THEN REQUESTED AN ESTIMATE, WHICH CAME TO $1.019.27. THEN I CONTACTED SCION CORPORATE AGAIN AND WAS TOLD THAT THEY WOULD ARRANGE A PERSON FROM CORPORATE TO INSPECT THE WINDSHIELD. SCION CORPORATE TOLD ME THAT THE CORPORATE REP WOULD BE THERE AT NOON ON 9/29/08. I WENT TO THE DEALERSHIP ON 9/29/08 AT NOON AND THE REPRESENTATIVE WAS NOT THERE. AND SHE DIDN'T SHOW FOR ANOTHER 50 MINUTES. I TOLD THE SERVICE MANAGER THAT I WAS LEAVING AROUND 12:50 PM AND HE KEPT SAYING: "SHE WILL BE HERE ANY MINUTE". THEN AS HE GETS TO MY CAR, I SEE A SHORT ASIAN WOMAN WITH HER HAIR PULLED INTO A BUN. HE GIVES HER A PEN FROM HIS POCKET AND SHE RUNS A BALLPOINT PEN THROUGH THE CRACK (SHE SPENT 5-10 SECONDS WITH MY CAR). THE SAME SERVICE MANAGER THAT DID THE BALLPOINT PEN TEST WAS THE ONE WHO WROTE UP THE REPORT TO SAY THE SAME THING. THEY ARE UNCONSCIONABLE. THE FUNNY THING IS WHEN I WAS RESEARCHING MY CAR PURCHASE, I SAW ON EDMUNDS THAT THE 2006 SCION XB HAD PROBLEMS WITH SPONTANEOUS CRACKS FORMING IN THE WINDSHIELD. *TR

TL*THE CONTACT OWNS A 2008 TOYOTA SCION TC. THE CONTACT STATED THAT THE VEHICLE WAS DEMONSTRATING POOR GAS MILEAGE, RATHER THAN THE GAS MILEAGE HE WAS INFORMED THE VEHICLE WOULD GET. THE FAILURE MILEAGE WAS 61 AND CURRENT MILEAGE WAS LESS THAN 4,000. UPDATED 10/30/08. *LJ UPDATED 10/30/08. *JB