SCION Complaints

View complaints related to SCION. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2006 SCION XB
    - CLERMONT, GA

    THE WINDSHIELD ON MY 2006 SCION XB HAS BEEN REPLACED TWICE AND CURRENTLY HAS A CRACK IN IT. THE FIRST CRACK APPEARED 6 WEEKS AFTER PURCHASING THE CAR AND THE DEALER REPLACED IT FREE. THE SECOND TIME IT CRACKED I WASN'T AWARE THAT THERE WERE PROBLEMS WITH OTHER SCION WINDSHIELDS AND REPLACED IT MYSELF 2 WEEKS LATER FOR $226.63. NOW I HAVE ANOTHER CRACK IN THE WINDSHIELD BUT HAVEN'T FIXED IT BECAUSE I KNOW IT WILL CRACK AGAIN. *TR

    Source: NHTSA WEB SITE
  • 2008 SCION TC
    - MARRERO, LA

    AFTER BEING INVOLVED IN A COLLISION WHERE THE ENTIRE PASSENGER SIDE OF MY 08 SCION TC WAS DAMAGED NONE OF MY AIR BAGS DEPLOYED. THE OTHER CAR HIT ME BEHIND THE FRONT WHEEL AND THEN TURNED SO BOTH CARS WERE FACING THE SAME WAY, SLAMMED AGAINST EACH OTHER. THE OTHER VEHICLE WAS AN 03 OLDS ALERO WHOSE AIRBAGS DEPLOYED. IF THIS CAR HAS SUCH A GREAT SAFETY RATING FOR FRONT AND SIDE IMPACTS WHERE WERE THE AIR BAGS. THE SEAT BELT LOCKED CAUSING MUCH PAIN AND DISCOMFORT TO MY LEFT SHOULDER. THIS COLLISION CAUSED 6500 $ WORTH OF DAMAGE, SO YOU TELL ME HOW SERIOUS IT WAS. *TR

    Source: NHTSA WEB SITE
  • 2006 SCION XB
    - LOS ANGELES, CA

    I WALKED INTO MY GARAGE THIS MORNING AND FOUND A L-SHAPED CRACK IN MY WINDSHIELD. IT STARTS FROM THE TOP OF THE WINDSHIELD ON THE DRIVER'S SIDE AND ENDS RIGHT UNDERNEATH THE REAR VIEW MIRROR. MY WINDSHIELD DID NOT HAVE A CRACK WHEN I LEFT MY CAR YESTERDAY EVENING. IT IS A VERY FINE CRACK AND DOESN'T LOOK AS IF SOMETHING HIT IT (NO SPLINTERS IN THE GLASS). I CONTACTED SCION CORPORATE THIS MORNING AND THEY TOLD ME TO MAKE AN APPOINTMENT WITH A SCION DEALERSHIP (I AM MAKING AN APPOINTMENT FOR TOMORROW MORNING). THEY SAID THAT IT WOULD BE UP TO THE DEALERSHIP WHETHER THE REPLACEMENT WOULD BE COVERED BY THE WARRANTY AND IF THE DEALERSHIP DEEMS THAT IT SHOULDN'T BE, THEN I SHOULD GET AN ESTIMATE AND CONTACT THEM AGAIN WITH THE INFORMATION. THEY OPENED UP A CASE NUMBER FOR ME. THE FUNNY THING IS WHEN I WAS RESEARCHING MY CAR PURCHASE, I SAW ON EDMUNDS.COM THAT THE 2006 SCION XB HAD PROBLEMS WITH SPONTANEOUS CRACKS FORMING IN THE WINDSHIELD. HOPEFULLY, TOYOTA/SCION RESOLVES THIS ISSUE IN A REASONABLE MANNER. I WILL KEEP YOU POSTED ON HOW THIS PANS OUT. *TR

    Source: NHTSA WEB SITE
  • 2006 SCION XB
    - PHILADELPHIA, PA

    OUR CAR WAS PARKED OVERNIGHT, WHEN GETTING INTO THE CAR THE NEXT MORNING I NOTICED THAT THE WINDSHIELD HAD CRACKED IN THE SHAPE OF AN L. *TR

    Source: NHTSA WEB SITE
  • 2006 SCION XB
    - LOS ANGELES, CA

    I HAVE A 2006 SCION XB AND IN FEBRUARY OF 2007 APP. 4 MONTHS AFTER PURCHASING MY CAR THE WINDSHIELD DEVELOPED A CRACK IN IT, THERE WAS NO SIGN OF A ROCK HITTING NO NOISE I JUST LOOKED UP AND IT WAS CRACKED. THE DEALER REPLACED THE WINDOW AND JUST YESTERDAY SEP. 14, 2008 I GOT IN MY CAR AND THERE WAS ANOTHER CRACK I HERE A POPPING NOISE THE NIGHT BEFORE AND THE NEXT MORNING THERE WAS AN L SHAPED CRACK IN IT. *TR

    Source: NHTSA WEB SITE
  • 2006 SCION XB
    - CREEDMOOR, NC

    I HAVE A 2006 SCION XB THAT WAS PURCHASED IN MAY 2006. LAST YEAR, IN 2007, A CRACK APPEARED THAT STARTED ON THE EDGE OF THE WINDSHIELD ON THE DRIVER'S SIDE. THEY CRACK THEN GREW FROM A LINE INTO AN L SHAPE. A MONTH OR SO AFTER THAT ANOTHER L SHAPED CRACK APPEARED COMING FROM THE TOP OF THE WINDSHIELD BEHIND THE REARVIEW MIRROR. I REPLACED THE WINDSHIELD ON AUGUST 29, 2008. LAST NIGHT THE WINDSHIELD WAS FINE, THIS MORNING (SEPTEMBER 12, 2008 - TWO WEEKS LATER!!) THERE IS ANOTHER L SHAPED CRACK BEHIND THE REARVIEW MIRROR THAT APPEARED OVERNIGHT WHILE THE CAR WAS SITTING IN MY DRIVEWAY. *TR

    Source: NHTSA WEB SITE
  • 2008 SCION XB
    - COONRAPIDS , MN

    TL*THE CONTACT OWNS A 2008 SCION XB. THE CONTACT SMELLED SULFUR INSIDE THE PASSENGER COMPARTMENT OF THE VEHICLE. INITIALLY, HE THOUGHT THE SMELL WAS COMING FROM THE WATER IN THE BATTERY. HE TOOK THE VEHICLE TO THE DEALER AND WAS INFORMED THAT HE NEEDED TO CHANGE HIS SELECTION OF GASOLINE. THE CONTACT TOOK THE DEALER'S ADVICE, BUT THE SMELL STILL PERSISTS AND MAKES HIM NAUSEAS. HE CALLED THE TOYOTA CORPORATION AND INFORMED THEM THAT THE SMELL COULD BE FROM ANY TYPE OF GASOLINE; THEREFORE, IT WAS NOT SOMETHING THAT HE COULD CONTROL. TOYOTA REFUSED TO ASSIST WITH THE ISSUE. THE FAILURE MILEAGE WAS 200 AND CURRENT MILEAGE WAS 4,500.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2005 SCION TC
    - SOMERVILLE , NJ

    WHILE DRIVING AT APPROXIMATELY 25 MPH, THE MOONROOF ON MY 2005 TOYOTA SCION TC BURST AND SHATTERED. *TR

    Source: NHTSA WEB SITE
  • 2006 SCION XB
    - ALHAMBRA, CA

    I OWN A 2006 SCION XB RELEASE SERIES 3.0 ENVY GREEN AND THE HEAD REST MONITORS THAT CAME FROM FACTORY HAS FAILED. THE FIRST TIME THE MONITORS FAILED TO WORK WAS BACK ON JULY 20 AND EVER SINCE THE MONITORS WILL NOT WORK OR IT WILL TURN ON FOR A FEW SECONDS AND SHUTS OFF AND WILL NOT TURN ON AGAIN. I HAVE TRIED TO TURN IT ON EVERY TIME I HAVE THE KIDS IN THE BACK BUT UNFORTUNATELY CANNOT MAKE IT WORK. I AM ALSO A MEMBER OF A NUMEROUS SCION WEBSITE FORUMS AND SPOKE TO SOME OF THE RS3.0 OWNERS AND FOUND OUT THAT THEY ALSO HAD THE SAME PROBLEMS, AND I WAS SURPRISE TO FIND OUT THAT ONE OF THE MEMBERS HAD THE SAME ISSUE ON THE SAME EXACT DATE I HAD MINE AND WE WERE AT THE SAME SCION EVENT. I WAS TOLD BY THAT MEMBER THAT HE HAD TAKEN HIS TO A SCION DEALERSHIP AND HE WAS INFORMED BY THAT SERVICE DEPT THAT SCION/TOYOTA KNEW THERE WAS A PROBLEM WITH THE UNIT MODULE FOR THE MONITORS AND THE DEALERSHIP REPLACED THE PART FOR FREE OF CHARGE. MY PROBLEM IS THAT OF ALL 3 SCION DEALERSHIPS I HAVE CONTACTED NONE WOULD ADMIT OF SUCH ISSUE INCLUDING THE DEALERSHIP WHERE I PURCHASED MINE. PLEASE HELP RESOLVE THIS ISSUE AND FOR OTHER RS3.0 OWNERS OUT THERE THAT ARE NOT AWARE OF THE PROBLEM SOON TO HAPPEN. *TR

    Source: NHTSA WEB SITE
  • 2008 SCION XB
    - GOODLETTSVILLE, TN

    CAR PARKED AND DASHBOARD ELECTRICAL UNIT CAUGHT ON FIRE, THE CAR WAS ENGULFED IN FLAMES WITHIN 3 MINUTES. FIRE DEPARTMENT HAS A REAL CONCERN WITH THIS MAKE/MODEL THEY RESPONDED WITHIN 3 MINUTES AND THE CAR WAS GONE. IF MY SON WAS IN THE CAR WHILE IT WAS ON FIRE HE WOULD NOT HAVE HAD A CHANCE TO GET OUT. THAT IS HOW FAST THE CAR FIRE SPREAD. THE VEHICLE HAD ALL ORIGINAL FACTORY COMPONENTS (RADIO, SPEAKERS, ETC.) THERE IS A SERIOUS PROBLEM IN THE ELECTRICAL PART OF THE VEHICLE. SINCE THIS WAS AN ISOLATED INCIDENT TOYOTA DOES NOT WANT TO DO A "FORENSICS ANALYSIS" ON THE VEHICLE BECAUSE IT "COSTS TOO MUCH MONEY" AND THEY DO NOT WANT TO INVEST THEIR RESOURCES INTO A SINGLE ISOLATED FREAK INCIDENT. I WAS TOLD BY TOYOTA'S TOTAL LOSS DEPT REPRESENTATIVE "THAT IT WAS JUST NOT WORTH IT TO THEM TO INVESTIGATE". *TR

    Source: NHTSA WEB SITE