SCION Complaints
View complaints related to SCION. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2008 SCION XB- SYLVANIA, OH
MY WINDSHIELD HAS A "L" SHAPED CRACK ON THE PASSENGER SIDE TOP. I DON'T RECALL HITTING ANYTHING, SO I AM NOT SURE WHAT CAUSED IT. I CALLED THE DEALER AND THEY QUOTED ME $500.00 JUST FOR THE WINDSHIELD PLUS LABOR TO INSTALL. I CANNOT BELIEVE THIS. SOMETHING NEEDS TO BE DONE. *TR
Source: NHTSA WEB SITE -
2006 SCION TC- CORPUS CHRISTI, TX
I WAS DRIVING HOME FROM WORK IN MY 2006 SCION TC AT APPROXIMATELY 5:30 PM. GOING 60 MPH WHEN ALL OF A SUDDEN MY REAR SUNROOF WINDOW EXPLODED. IT SOUNDED LIKE A GUN SHOT AND ENDED UP CRACKING THE ENTIRE WINDOW, SENDING PIECED FLYING BEHIND ME. I HAD THE REAR COVER CLOSED, SO NO DEBRIS WAS ABLE TO ENTER THE VEHICLE. I JUST PURCHASED THE VEHICLE USED FROM A DEALERSHIP SATURDAY AFTERNOON AND THIS INCIDENT HAPPENED MONDAY AFTERNOON. I TOOK THE VEHICLE BACK TO THE DEALERSHIP AND THEY SAID THAT I MAY HAVE TO PAY TO GET IT FIXED. I DO NOT AGREE WITH THIS, AND SOMETHING NEEDS TO BE DONE ABOUT THIS ISSUE SINCE IT SEEMS TO BE OCCURRING TO NUMEROUS PEOPLE. ALSO, I WAS NOT DRIVING UNDER AN OVERPASS AND THERE WAS NO SIGN OF ANY OBJECT HITTING THE GLASS. IT JUST SIMPLY SHATTERED. *TR
Source: NHTSA WEB SITE -
2008 SCION XD- SANDY, UT
2008 SCION XD ROLLED OVER AND NONE OF THE SIDE IMPACT OR FRONT AIRBAGS DEPLOYED. I AM GLAD MY SON IS OK, SINCE HE WAS WEARING HIS SEAT BELT ASIDE FROM THE WHIPLASH HE EXPERIENCED DUE TO THE ROLLOVER. I THINK THE AIRBAGS IN THIS SCION WERE DEFECTIVE AND DIDN'T DEPLOY WHEN THEY SHOULD HAVE ESPECIALLY WHEN THE CAR IS ROLLING OVER ON BOTH OF ITS SIDES. *TR
Source: NHTSA WEB SITE -
2006 SCION XB- SAVAGE, MD
NOTICED A CRACK IN THE WINDSHIELD AFTER VEHICLE PARKED OVERNIGHT. CRACK IS "L" SHAPED BEGINNING AT DRIVER'S SIDE WINDSHIELD EDGE APPROX. 12" FROM BOTTOM, EXTENDING APPROX. 3" HORIZONTALLY, THEN TURNING 90 DEGREES TOWARD BOTTOM OF WINDSHIELD AND EXTENDING APPROX. 9". CRACK IS NOT FROM DEBRIS AND NO PITS CAN BE FELT ANYWHERE ALONG THE CRACK. VEHICLE IS IN WARRANTY BUT DEALER STATES THAT SINCE NO RECALL HAS BEEN ISSUED THE WARRANTY DOES NOT COVER THE WINDSHIELD. AS OF 6/16/08 THE WINDSHIELD HAS NOT BEEN REPLACED. *TR
Source: NHTSA WEB SITE -
2006 SCION XB- EVERETT, WA
WHILE DRIVING, A CRACK BEGAN IN THE WINDSHIELD COMING UP FROM THE ABOUT FROM THE BOTTOM OF THE WINDSHIELD (ABOUT 8" FROM THE MIDDLE, CLOSER TO THE DRIVER). AFTER CLIMBING A ABOUT 9" IT MADE A 90 DEGREE TURN AND CONTINUED ON (MAKING ABOUT AN 18" CRACK W/IN AN HOUR). THERE WAS NO CHIP NEAR THAT AREA. THERE HAD BEEN A CHIP ON THE FAR PASSENGER SIDE THAT HAD BEEN REPAIRED. SINCE THEN THE WINDSHIELD HAS GOTTEN 4 OTHER ROCK CHIPS (INCLUDING ON THAT CAUSED A CRACK EXTENDING EXACTLY OPPOSITE OF THE 1ST CRACK -- COMING FROM THE TOP-PASSENGER SIDE OF CENTER, TOWARD THE DRIVER). THIS CAR HAS ONLY BEEN ON THE INTERSTATE FOR ABOUT 2000 MILES (IT HAS A TOTAL OF 20000 MILES). IT HAS NOT DRIVEN ON ANY ABNORMAL OR INDUSTRIAL ROADS (ALL CHIPS/CRACKS OCCURRED WHILE THE VEHICLE WAS TRAVELING ON AN URBAN INTERSTATE AT SEPARATE TIMES). I WOULD ALSO LIKE AN ASSESSMENT OF HOW MANY CHIPS/CRACKS CAN OCCUR BEFORE A CATASTROPHIC FAILURE OF THE WINDSHIELD. AS I WILL NOT REPLACE MY WINDSHIELD WITH EVERY OIL CHANGE (ONLY WHEN THE STATE FORCES ME TO DUE TO THE FREQUENT NATURE OF THESE INCIDENTS). *TR
Source: NHTSA WEB SITE -
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2006 SCION XB- ALTOONA, PA
TODAY, 6/13/08, I WAS WASHING MY CAR....NOTHING UNUSUAL....AFTER I WAS FINISHED WITH THE OUTSIDE AND STARTED ON THE INSIDE, I NOTICED A CRACK IN THE WINDSHIELD....I WASN'T EVEN DRIVING SO NOTHING HIT THE WINDSHIELD...AFTER DOING SOME RESEARCH, I HAVE DISCOVERED THAT THIS IS AN ONGOING ISSUE WITH THIS PARTICULAR MAKE AND MODEL.... *TR
Source: NHTSA WEB SITE -
2005 SCION XB- HUMMELSTOWN , PA
TL*THE CONTACT OWNS A 2005 TOYOTA SCION XB. WHILE DRIVING AT VARIOUS SPEEDS, THE TIP OF THE MUFFLER WOULD SPORADICALLY CRACK AND THEN FALL OFF. PRIOR TO THE FAILURE, THE CONTACT HEARD A LOUD NOISE. HE TOOK THE VEHICLE TO A DEALER AND THEY STATED THAT THE EXHAUST SYSTEM WAS POTENTIALLY DEFECTIVE AND THEY REPLACED THE EXHAUST. ONE YEAR LATER, THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN BACK TO THE DEALER. A REPRESENTATIVE STATED THAT BECAUSE THE WARRANTY EXPIRED, THE CONTACT WOULD BE RESPONSIBLE FOR THE REPAIRS AT THE COST OF $439. THE MANUFACTURERS OF THE VEHICLE AND THE EXHAUST SYSTEM WERE UNABLE TO PROVIDE ASSISTANCE. THE FAILURE MILEAGE WAS 27,320 AND CURRENT MILEAGE WAS 34,040.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2006 SCION XB- WASHINGTON, DC
I HAVE A 2006 SCION XB WITH ONLY 9,000 MILES ON IT, AND I AM ABOUT TO REPLACE THE WINDSHIELD FOR THE THIRD TIME WITH THE SAME EXACT L-SHAPE CRACK THAT BEGINS AT THE TOP CENTER GOES DOWN ABOUT 6 INCHES AND THEN TO THE LEFT 6 INCHES. NO ROCK DAMAGE OR OTHER DAMAGE CAN BE ATTRIBUTED TO THIS. THERE IS SOME KIND OF DEFECT TO CAUSE A WINDSHIELD TO CONSTANTLY CRACK IN THE SAME PLACE EVERY TIME WITH THE SAME LOOK. *TR
Source: NHTSA WEB SITE -
2006 SCION XB- DOVER, NJ
MY 2006 SCION XB HAS DEVELOPED A CRACK IN THE WINDSHIELD, "L" SHAPED FROM THE TOP OF THE WINDSHIELD, BEHIND THE REARVIEW MIRROR, GOING PERPENDICULAR FOR ABOUT 6-8" THEN MAKING A 90 DEGREE TURN TOWARD THE PASSENGER SIDE, EXTENDING FOR ABOUT 12". IT HAS STOPPED PROGRESSING. IT SEEMED TO HAPPEN FOR NO REASON. THIS SEEMS TO BE A COMMON COMPLAINT AMONGST XB OWNERS. *TR
Source: NHTSA WEB SITE -
2006 SCION TC- PALM DALE, CA
TL*THE CONTACT OWNS A 2006 TOYOTA SCION TC. WHILE DRIVING APPROXIMATELY 55 MPH, A VEHICLE CRASHED INTO THE PASSENGER SIDE OF THE CONTACT'S VEHICLE. HER VEHICLE THEN SPUN AROUND AND CRASHED DIRECTLY INTO THE FRONT OF THE OTHER VEHICLE. THE CONTACT'S VEHICLE WAS COMPLETELY DESTROYED AND NONE OF THE AIR BAGS DEPLOYED. IN ADDITION, THE SEAT BELTS FAILED TO PROPERLY SECURE THE CONTACT AND CAUSED HER TO STRIKE THE STEERING COLUMN. A POLICE REPORT WAS FILED. THE CONTACT HAS PICTURES OF THE VEHICLE AFTER THE CRASH. THE FAILURE AND CURRENT MILEAGES WERE 2,220.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE