SCION Complaints
View complaints related to SCION. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2008 SCION XB- NASHUA, NH
FRONT WINDSHIELD DEVELOPED L-SHAPED CRACK ON PASSENGER SIDE, STARTING AT TOP MOLDING. CAR WAS SITTING IN DRIVEWAY, NO EVIDENCE OF IMPACT. TOOK CAR TO DEALER FOR EVAL, AT FIRST THEY COULD FIND NO REASON FOR CRACK. SERVICE MANAGER THEN USED A PEN TO FIND A MINUTE IMPERFECTION IN THE CRACK LINE. HE CLAIMED IT WAS AN IMPACT, HOWEVER, IT WAS LESS THAN 2MM LONG BY 1 MM, NOT CIRCULAR IN SHAPE AND FOLLOWS EXACTLY THE LINE OF THE CRACK. IN MY OPINION HE BROKE OFF A TINY SHARD WHEN HE DID THE PEN TRICK. AFTER I MADE HIM LOOK AT IT AGAIN, AND A ROCK IMPACT ON ANOTHER ONE OF MY CARS (WITH NO CRACK), HE COULD NOT EXPLAIN HOW SUCH A TINY CHIP COULD LOOK SO DIFFERENT AND CAUSE SUCH A CRACK. HE REFUSED TO ACKNOWLEDGE ANY DEFECT OR KNOWLEDGE OF SCION PROBLEMS WITH WINDSHIELDS. IRONICALLY, I FOUND AN ENTRY FOR ANOTHER 2008 FROM THE SAME DEALERSHIP. I AM FOLLOWING INCREASED ESCALATION OF THE ISSUE, NEXT STEP IS AN INSPECTION BY THE FACTORY REP. AFTER THAT, I WILL CALL THE NATIONAL TOYOTA CUSTOMER SERVICE. IF I CAN GET NO ACTION, THEN I WILL CALL THE ATTORNEY GENERAL OF THE STATE. *TR
Source: NHTSA WEB SITE -
2005 SCION TC- INDIANHEAD, PA
I WAS REARENDED IN MY 2005 SCION TC, BY A 2003 FORD EXPLORER AND PUSHED(SANDWICHED) INTO AN F350 TRUCK IN FRONT. THE CAR WAS TOTALED. THE AIRBAGS DID NOT DEPLOY AND BOTH DRIVER AND PASSENGER SEATBELTS DID NOT LOCK. *TR
Source: NHTSA WEB SITE -
2008 SCION TC- TULSA, OK
2008 SCION TC TIRE MONITORING SYSTEM DOES NOT CALIBRATE CORRECTLY. PURCHASED CAR ON MAY 10, 2008 AND TIRE PRESSURE MONITORING SYSTEM WAS ACTIVE. DEALER RESET AND STATED LIGHT WOULD GO OUT. ON MAY 12 TOOK BACK TO DEALER, PARTS WERE NOT AVAILABLE, SENSORS IN RIMS. WENT BACK ON MAY 16 FOR A TWO HOUR REPAIR THAT TOOK OVER 14 HOURS TO GET THE TIRE MONITORING SYSTEM TO CALIBRATE WITH THE SENSOR IN THE WHEELS. I HAVE BEEN TOLD THAT SCION KNEW THAT THE TIRE PRESSURE MONITORING SYSTEM HAS NOT BEEN PERFECTED. *TR
Source: NHTSA WEB SITE -
2006 SCION XB- HAMILTON, NJ
2006 SCION XB CRACKED WINDSHIELD. IT IS A PROBLEM WITH THE SCION THAT THEY CORRECTED IN THEIR 2008 MODEL. *TR
Source: NHTSA WEB SITE -
2008 SCION XB- GREEN BAY, WI
CRACKED WINDSHIELD ON 2008 SCION XB....JUST WALKED OUT ONE MORNING AND THE CRACK WAS THERE. *TR
Source: NHTSA WEB SITE -
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2006 SCION XB- NEW BRUNSWICK, NJ
STRESS CRACK APPEARED WHEN I RETURNED TO MY PARKED CAR IN THE MORNING. NO IMPACT COULD HAVE HAPPENED. THIS IS A REPORTED DESIGN FLAW IN THE 2006 SCION XB, AND I FEEL THAT IT SHOULD BE COVERED BY WARRANTY. *TR
Source: NHTSA WEB SITE -
2006 SCION XB- FOUNTAIN VALLEY, CA
17 INCH CRACK JUST BEHIND THE REAR VIEW MIRROR. LONG CRACK STARTING AT THE RUBBER OF THE WINDSHIELD GOING 7 INCHES DOWN, CRACK TURNS IN A 90 DEGREE ANGLE 10 INCHES TOWARDS THE PASSENGER. NO IMPACT, CRACK WAS NOT THERE WHEN I PARKED MY CAR. CRACK PRESENT WHEN I GOT IN MY CAR THE NEXT MORNING. WILL BE GETTING THE WINDSHIELD REPAIRED TOMORROW. WILL NOT HAVE IT REPLACED AT THIS TIME SINCE THERE HAS BEEN A LOT OF ISSUE OF THE WINDSHIELD CRACKING AGAIN FROM OTHER SCION XB OWNERS. I DON'T HAVE THE RESOURCES TO KEEP REPLACING WINDSHIELD AS MANY OTHER HAVE HAD DONE. *TR
Source: NHTSA WEB SITE -
2008 SCION XB- MEMPHIS, TN
WALKED TO CAR TO DRIVE TO WORK AT 0730 HOURS. NOTICED "L" SHAPED CRACK IN WINDSHIELD BEGINNING AT THE BASE OF THE WINDSHIELD (PASSENGER SIDE) ABOUT 10" FROM THE A PILLAR. TRAVELS VERTICALLY TO 3" ABOVE PASSENGER WIPER BLADE. *TR CHANGES DIRECTION HORIZONTALLY ABOUT 10" MOVING TOWARD DRIVERS A PILLAR. OUTSIDE AIR TEMP 53 DEGREES.
Source: NHTSA WEB SITE -
2006 SCION TC- WALDORF, MD
AFTER A MONTH OF OWNING MY 06 SCION TC THE WHEELS STARTED TO SCREECH WHEN REVERSING AND A TIRE STARTED TO LOOSE PRESSURE. WHEN I TOOK IT TO THE LOCAL TOYOTA SERVICE DEPARTMENT AT 4,500 MILE AND TOLD ME THE CAR WAS RUNNING NORMAL AND ALL I HAD TO DO WAS RESET THE TIRE PRESSURE CAUSE THE LIGHT WILL COME ON ANYTIME DRIVING OVER A BUMP DUE TO THE LOW PROFILE TIRE..WELL, NOW AT 29,000 MILES THE WHOLE BACK END OF THE CAR VIBRATES WHEN TURNING THE STEERING WHEEL , THERE'S A TICKING NOISE FROM UPPER/LOWER WINDSHIELD AREA, MY GLOVE BOX RATTLES AND THE AC SWITCH CLICKS LOUDLY. I SCHEDULE AN APPOINTMENT AS SOON AS THE CAR STARTED TO RATTLE WHICH WAS THE SAME DAY I HAD GOT MY ROUTINE OIL CHANGE AT THE DEALER SHIP AND BEING SAT I HAD TO WAIT TILL MONDAY TO BRING IT IN. WHEN I TAKE IT IN THEY TAKE A QUICK EXAM OF THE CAR BUY LISTENING TO IT AND SAY EVERYTHING SOUNDS NORMAL TO ME . I TAKE IT TO ANOTHER TOYOTA SERVICE DEPARTMENT I TELL THEM THE SAME THING (TIRES SCREECHING, WHOLE END VIBRATING AND TICKING , NOISE BEHIND GLOVE BOX) THEY TAKE A LOOK AND SAY THE KNOCKING NOISE YOU HEAR IS FROM THE SUN ROOF FRAME SO WE ORDERED A PART. THEY TOLD ME EVERYTHING ELSE IS FINE AND NEVER FIXED THE PROBLEM. I PICK IT UP FROM THE DEALERSHIP AND THE LATER THAT EVENING I GO TO START IT TO ROLL THE WINDOWS UP AND THE CAR ROTATES BUT DOESN'T WANT TO START. AFTER THE SECOND TIME THE CAR STARTS I LEAVE IT ALONE AND TEST IT LATER THAT NIGHT IT DOES THE SAME THING AND HASN'T STOPPED SINCE. IF I LEAVE IT SITTING FOR 30 MIN OR LONGER IT DOES THIS. I TAKE IT AND GET IT LOOKED AT AS SOON AS THE LOCAL TOYOTA DEALERSHIP OPENS THE NEXT DAY(TODAY MAY 3 2008) AND THEY SAID IT'S MY KEY CAUSING IT AND THAT I NEED TO BY A NEW ONE..I TOLD THEM I HAVE 2 SPARES AND THEY INSISTED I BUY A NEW KEYLESS ENTRY KEY. I SAID IM TAKING IT TO ANOTHER DEALER AND THEY TOLD ME THEY WONT BE ABLE TO GET TO IT TILL MONDAY... *TR
Source: NHTSA WEB SITE -
2007 SCION TC- NEDERLAND, TX
I WOKE UP THIS MORNING AND SAW MY GLASS WIND DEFLECTOR SHATTERED INTO MANY PIECES. IM WORRIED THAT IF I OPEN IT, GLASS WILL FALL ON OVER ME. I BROUGHT IT TO THE DEALERSHIP AND THEY SAID A LITTLE ROCK HIT IT WHICH CAUSED IT TO SHATTERED. THEY WANTED TO CHARGE ME OVER $400. BUT IF I GET IT FIXED, IT WILL BE LIKELY TO HAPPEN AGAIN. THE PREVIOUS MODEL HAD A RECALLED WITH THE SAME PROBLEM AND IT WAS BEING FIXED FOR FREE. HOW COME ARE THEY TRYING TO CHARGE ME? THE LAMINATED TAPE DOESN'T GO ACROSS THE WHOLE GLASS WIND DEFLECTOR. THE LAMINATED TAPE DOESN'T PREVENT THE GLASS FROM CRACKING SO THEREFORE IT WILL HAPPEN AGAIN AND IF I WAS DRIVING WHILE IT WAS UP. I'M MORE LIKELY TO GET INJURED. *TR
Source: NHTSA WEB SITE