SCION Complaints

MY 2005 TOYOTA SCION XB EXPERIENCED A SUDDEN AND UNEXPECTED CRACKED WINDSHIELD WITHOUT ANY APPARENT CAUSE. I NOTICED THIS IS A COMMON FAILURE DUE TO MANY COMPLAINTS RECORDED ON THIS WEBSITE: HTTP://TOWNHALL-TALK.EDMUNDS.COM/DIRECT/VIEW/.F0E5312/30. *TR

CRACKED WINDSHIELD. POSSIBLE DESIGN OR MANUFACTURING DEFECT. PRESENT IN SCION XBS YEARS 2006-2008. IF YOU GOOGLE "XB WINDSHIELD" YOU WILL FIND NUMEROUS POSTS REGARDING THIS ISSUE. TOYOTA/SCION APPEAR TO BE REFUSING TO ACKNOWLEDGE THIS ISSUE. I CONTACTED SCION AND THEY TOLD ME TO CONTACT THE DEALER TO LOOK AT THE WINDSHIELD. THE DEALER USES A BIASED 3RD PARTY GLASS COMPANY WHO, OF COURSE, SAYS THE FREQUENCY OF WINDSHIELD REPLACEMENTS ARE NO DIFFERENT THAN ANY OTHER CAR. WHICH, BASED ON THE NUMBER OF INTERNET POSTS AND WEBSITES DEDICATED TO THIS ISSUE AND A POSSIBLE CLASS ACTION LAW SUIT, ALL BEG TO DIFFER. *TR

DRIVING MY SCION XB DOWN THE FREEWAY, A CRACK DEVELOPED FROM THE EDGE OF THE DRIVER'S SIDE WINDSHIELD AND GREW BY 18 INCHES WITHIN SECONDS. AFTER STOPPING TO INSPECT THE WINDSHIELD, I FOUND THERE WAS NO IMPACT POINT AND THIS WAS A STRESS FRACTURE. AFTER READING INTERNET FORUMS AND THIS WEBSITES COMPLAINTS, I CAN SEE THIS IS A COMMON OCCURRENCE. *TR

MY DAUGHTER HAD A NEW 2008 TOYOTA SCION, LESS THEN 3,000 MILES WHEN SHE WAS HIT BY A SEMI - FRONT DRIVERS SIDE. HER AIRBAGS DID NOT DEPLOY ON EITHER SIDE -- EVEN THOUGH HER LIGHTS INDICATED THAT THEY DID DEPLOY. *TR HER SEATBELT DID NOT LOCK AND HOLD HER IN PLACE. SHE CAME UP AND OUT OF THE SHOULDER HARNESS AND HIT HER HEAD ON THE ROOF AND TOP PART OF THE WINDOW. TOYOTA HELD UP THE REPAIRS FOR SEVERAL WEEKS, FAILED TO SHOW WHEN THEY PROMISED TO SEND AN INVESTIGATOR TO THE TOYOTA BODY SHOP. REFUSED TO SEND COPY OF THE REPORT AND CLAIMED THAT NOTHING WAS WRONG. THEY EVEN SAID SHE PROBABLY CAME OUT OF THE SEATBELT AND HIT HER HEAD AFTER THE WRECK WHEN SHE UNBUCKLED HER BELT! THE CAR IS NOW REPAIRED , OVER $10,000 AND SHE'S VERY CONCERNED ABOUT THE SAFETY OF HER AND HER PASSENGERS IN THE FUTURE. NEITHER THE DEALER OR THE MANUFACTURER WILL GIVE HER ANSWERS. *TR

I'VE HAD TO REPLACE MY WINDSHIELD TWICE IN THE PAST SIX MONTHS. THE FIRST TIME WAS BECAUSE OF A PEBBLE AND I WENT TO THE REPLACEMENT PLACE RECOMMENDED BY MY INSURANCE CARRIER. THE SECOND TIME THE WINDSHIELD JUST CRACKED. I WAS DRIVING DOWN THE ROAD AND HEARD THIS "CLICK". THOUGHT THERE WAS A CRACK, BUT SAW NOTHING. NEXT MORNING I GOT INTO MY CAR AND THERE WAS A CRACK ABOUT 3" LONG ON THE BOTTOM, LEFT, DRIVER'S SIDE OF THE WINDSHIELD. NO LITTLE IMPACT CRATER INDICATING A DEBRIS HIT, JUST A CRACK. I WENT TO ONE OF THOSE REPAIR PLACES AND THEY DID THEIR THING, BUT OVER THE COURSE OF 2 WEEKS THE CRACK GREW UNTIL IT WAS ABOUT 18" LONG. FINALLY JUST GAVE UP AND REPLACED IT. WHEN I CALLED THE WINDSHIELD REPAIR PLACE THEY SAID THEY GET A LOT OF XB CALLS. THE WINDSHIELD DESIGN IS FAULTY CAUSING IT TO KEEP CRACKING. I LOVE MY XB AND DON'T WANT TO GET RID OF IT, BUT ALSO DON'T WANT TO KEEP BUYING WINDSHIELDS!!! *TR

MY SON WAS INVOLVED IN AN ACCIDENT INVOLVING HIS 2005 SCION TC HATCHBACK. THE RIGHT FRONT TIRE LEFT THE ROAD AND HE ATTEMPTED TO CORRECT THIS. WHEN HE CORRECTED, THE BACK END OF THE CAR WENT OUT FROM UNDER HIS CONTROL. HE CROSSED THE CENTER LINE AND ENTERED THE DITCH ON THE LEFT SIDE OF THE ROAD. HE HIT A DRIVEWAY CULVERT HEAD ON. THE CAR THEN FLIPPED END OVER END AND TURNED SIDEWAYS BEFORE IT LANDED NOSE DOWN IN A DITCH APPROXIMATELY 40 FEET FROM INITIAL IMPACT. NEITHER THE DRIVER OR FRONT PASSENGER AIRBAGS DEPLOYED. HE AND I HAVE ATTEMPTED TO CONTACT SCION FOR ASSISTANCE, THEY HAVE GIVEN US NO HELP. COULD YOU PLEASE HELP US OUT? *TR

3 WINDSHIELDS CRACKED IN 15 MONTHS DUE TO WEATHER CHANGE. LOWER LEFT CORNER OF THE WINDSHIELD ALL 3 TIMES. MODEL: 2006 XB SCION. *TR

SCION XB WINDSHIELD DAMAGED REPEATEDLY. FIRST CRACK FROM THE TOP AND DOWN MOST OF THE DRIVER SIDE, L-SHAPED TOWARDS THE DRIVER-SIDE FRAME. NO APPARENT CAUSE, EXCEPT POSSIBLY EXTREME HEAT. REPLACED. SINCE THEN, HAVE HAD TWO NEW CRACKS STARTING FROM THE TOP, DOWN AND MULTIPLE (AT LEAST 5 SEPARATELY OCCURRING) ROCK IMPACTS. COMMUTE THE SAME ROUTE AS HAVE IN THE PREVIOUS SEVEN YEARS, WITH NO SIMILAR DAMAGE/FREQUENCY TO PREVIOUS VEHICLE WINDSHIELDS. *TR

TL*THE CONTACT OWNS A 2008 TOYOTA SCION XB. ON TWO DIFFERENT OCCASIONS, WHILE DRIVING 60 MPH, ALL OF THE INSTRUMENT PANEL INDICATORS (ABS LIGHT, BRAKE LIGHT, AIR BAG LIGHT, TRACTION CONTROL LIGHT) ILLUMINATED FOR APPROXIMATELY TEN MINUTES. AFTERWARDS, THE VEHICLE RESTARTED. ON FOUR OCCASIONS, THE VEHICLE STALLED. WHILE IDLING AT A TRAFFIC LIGHT OR STOP SIGN, THE VEHICLE WOULD SOMETIMES VIBRATE AND SHAKE. THE CONTACT ALSO STATED THAT THE VEHICLE BURNS A LOT OF FUEL. THE WINDOW STICKER CLAIMED THAT THE VEHICLE WOULD GET 22 MPG IN THE CITY AND 28 MPG ON THE HIGHWAY. THE VEHICLE ACTUALLY GETS 15 MPG IN THE CITY AND 20 MPG ON THE HIGHWAY. ON THE FOURTH VISIT TO THE DEALER, THE CONTACT WAS INFORMED THAT THE VEHICLE MISFIRED ON THE SECOND CYLINDER. WHEN HE RESEARCHED THE LEMON LAW AND WENT TO ARBITRATION, HE WAS INFORMED THAT, BY LAW, GAS IS NOT A WARRANTY FACTOR DUE TO CHANGES IN WEATHER. THE CURRENT MILEAGE WAS 23,400 AND FAILURE MILEAGE WAS 16,000. UPDATED 03/26/08. *LJ

MY CAR WAS PARKED IN THE GARAGE OVERNIGHT. IN THE MORNING I NOTICED A CRACK ON THE WINDSHIELD, BEGINNING AT THE BOTTOM WHERE THE GLASS MEETS THE FRAME, IN FRONT OF THE APPROXIMATE MIDPOINT OF THE PASSENGER SEAT, EXTENDING VERTICALLY UPWARD APPROXIMATELY 8 - 10 INCHES, THEN TRAVELING HORIZONTALLY TOWARD THE DRIVER'S SIDE, ENDING NEAR THE ODOMETER. THE CRACK WAS DEFINITELY NOT THERE WHEN I PARKED THE CAR THE NIGHT BEFORE. *TR