SCION Complaints

View complaints related to SCION. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2008 SCION XB
    - TOWNSEND, DE

    ONE MORNING WHEN GETTING INTO MY (5 MO OLD) 2008 SCION XB I FOUND A 2-3 IN. CRACK IN THE WINDSHIELD THAT STARTED UNDER THE WEATHERSTRIPING AT THE A-PILLAR ABOUT 6-8 INCHES UP FROM THE HOOD ON THE PASSENGER SIDE. WITHIN A SHORT TIME THAT DAY THE CRACK EXTENDED UP TO APPROX. 12-14 IN. IN A U SHAPE. DUE TO CONFLICTS I WAS UNABLE TO TAKE THE CAR TO THE DEALER FOR 2 WEEKS. BY THAT TIME THE CRACK HAD EXTENDED ABOUT 4-5IN. MORE HORIZONTALLY ACROSS THE WINDSHIELD AND A SECOND CRACK STARTED FROM THE BOTTOM OF THE U SHAPE EXTENDING DOWN TO THE HOOD (ABOUT 2-3 IN). VISUAL EXAMINATION OF THE WINDSHIELD REVEALED NO OBVIOUS PITS OR IMPACT HITS. THE WEATHERSTRIPPING WHERE THE CRACK INITIATED ALSO APPEARS FREE OF DEFECTS OR DAMAGE. UPON QUICK REVIEW FROM THE DEALER THEY DECLARED THAT IT WAS CRACKED DUE TO SOME IMPACT (ROCK/PEBBLE/ETC...) AND REFUSED REPLACEMENT AS FACTORY DEFECT. *TR

    Source: NHTSA WEB SITE
  • 2006 SCION XB
    - NORTH SALT LAKE, UT

    MY 2006 SCION XB WINDSHIELD HAS MULTIPLE CRACKS THAT AREN'T FROM A CHIP. I HAVE HEARD THAT THIS IS A COMMON PROBLEM AND THAT TOYOTA WILL NOT RESOLVE IT FOR THE CONSUMER. *TR

    Source: NHTSA WEB SITE
  • 2006 SCION XB
    - BURLINGTON, VT

    ON THE MORNING OF MARCH 13, 2008 I AWOKE TO FIND A LARGE L SHAPED CRACK(APPROX. 1 FT LONG/DRIVER'S SIDE) IN THE WINDSHIELD OF MY 2006 SCION XB. I IMMEDIATELY CALLED MY INSURANCE COMPANY AND THEY MADE AN APPOINTMENT FOR ME TO HAVE THE WINDSHIELD REPLACED THE FOLLOWING DAY(COSTING ME A $50.00 DEDUCTIBLE). I COULD OFFER NO REASON AS TO HOW THE CRACK HAPPENED...IT SEEMED TO JUST APPEAR(AS MOST OF THE OTHER COMPLAINTS I'VE READ ON HERE SUGGEST). IN ADDITION, I HAVE OWNED MY XB FOR CLOSE TO A YEAR AND A HALF AND IN THAT TIME I HAVE HAD THE WINDSHIELD REPAIRED 2 OTHER TIMES DUE TO CHIPS/SMALL CRACKS. JUDGING BY THE DATA I HAVE FOUND ON THIS WEBSITE AND ELSEWHERE, I WOULD DEFINITELY CONCLUDE THAT THERE IS A MAJOR DEFECT IN THE 2006 SCION XB. AND THIS IS DEFINITELY A SAFETY HAZARD, BEING THAT THE WINDSHIELD IS A MAJOR COMPONENT OF A VEHICLE'S SAFETY. *TR

    Source: NHTSA WEB SITE
  • 2008 SCION TC
    - CHANDLER, AZ

    MOTOR VEHICLE HIT A BUMP IN THE ROAD AND ROLLED OVER AND HIT A LIGHT POLE. AIRBAGS FAILED TO DEPLOY TO PROTECT OCCUPANT. *TR

    Source: NHTSA WEB SITE
  • 2006 SCION XB
    - BURBANK, CA

    WOKE UP TO FIND UNEXPLAINED CRACK IN WINDSHIELD IN SHAPE OF "L" ABOUT FOOT LONG EACH SIDE. NO PREVIOUS TRAUMA TO WINDSHIELD. A FEW WEEKS LATER SEVERAL MORE CURVY CRACKS SPRANG UP, STARTING FROM EDGE OF WINDSHIELD, AND NOT CONNECTED TO EACH OTHER. NO ACCIDENTS OR DEBRIS STRIKING CAR. LOTS OF TINY FLECKS IN GLASS. PAID $200 TO REPLACE. *TR

    Source: NHTSA WEB SITE
  • 2004 SCION XB
    - HEPHZIBAH, IN

    MY MOTHER WAS DRIVING HER 2004 TOYOTA SCION XB ON HER WAY TO CHURCH. TURNED ONTO BATON CHAPEL RD. TRAVELING AT 40 MPH, STARTED SLOWING DOWN DUE TO THE FACT THAT SHE WAS APPROACHING A LIGHT WHERE SHE WOULD HAVE MADE HER TURN, AND ENDED UP REAR ENDING THE VEHICLE IN FRONT OF HE. AT THE TIME OF THE ACCIDENT THE DRIVER SIDE AIRBAG DID NOT DEPLOY, AND THE SEATBELT SHE WAS WEARING AT THE TIME DID NOT HOLD HER BACK. AS A RESULT SHE ENDED UP HITTING THE STEERING WHEEL AND SUFFERING FROM COSTOCHONDRITIS/ CHEST TRAUMA WHICH WAS CONFIRMED BY EMERGENCY STAFF ONCE SHE ARRIVED AT THE HOSPITAL. *TR

    Source: NHTSA WEB SITE
  • 2006 SCION XB
    - DES MOINES, IA

    I CAME OUT TO 2006 SCION XB IN PARKING LOT AND FOUND "L" SHAPED CRACK STARTING AT THE CENTER OF THE TOP RUBBER SEAL AND EXTENDING DOWN AND TOWARD THE PASSENGER SIDE. *TR

    Source: NHTSA WEB SITE
  • 2006 SCION XB
    - STERLING, VA

    MY WINDSHIELD DEVELOPED A CRACK SITTING IN MY DRIVEWAY. CRACK IS ABOUT A FOOT LONG STARTING FROM THE TOP MIDDLE OF MY WINDSHIELD INTO A "L" SHAPED TOWARDS/BEHIND MY REAR VIEW MIRROR. TWO DAYS PRIOR TO THE INCIDENT THERE WAS SNOW WHICH LEAD TO COLD WEATHER. I AM PLANNING TO TAKE MY CAR TO A LOCAL SCION DEALER FOR REPAIR. I AM HESITANT TO REPLACE MY WINDSHIELD IF ANOTHER CRACK IS GOING TO DEVELOP. NO PEBBLES/ROCKS HIT MY WINDSHIELD WHILE DRIVING ON HIGHWAYS TO AND FROM WORK. HOPEFULLY SCION WILL REPLACE THE WINDOW AT NO COST. THERE IS DEFINITELY A DESIGN FLAW WITH THE 2006 SCION XB. OTHERS WHO COMPLAINED HAD CRACKS DEVELOP WITHOUT ANY MATERIAL HITTING THE WINDSHIELD. *TR

    Source: NHTSA WEB SITE
  • 2004 SCION XB
    - SAN BERNARDINO, CA

    WINDSHIELD HAS A DESIGN FLAW. STRESS POINT UNDER THE TOP WINDSHIELD MOLDING CAUSED A CRACK TO TRAVEL 14 INCHES DOWN THE WINDSHIELD. *TR

    Source: NHTSA WEB SITE
  • 2008 SCION XB
    - MIAMI, FL

    2008. *TR 2008 SCION XB DURING A 5 HR TRIP , WITHOUT GETTING HIT ON THE WINDSHIELD BY ANYTHING AT ALL, THE WINDSHIELD DEVELOPED A CRACK STARTING AT THE TOP EDGE AND EXTENDING DOWN ABOUT 6 INCHES. I HAD READ ABOUT THIS PROBLEM ON THE EDMUNDS AUTO WEBSITE. I WENT TO MY LOCAL DEALER AND WAS TOLD BY A SERVICE ADVISER THAT I WAS FINANCIALLY RESPONSIBLE FOR THE REPAIR, I WENT TO THE SERVICE MANAGER TO COMPLAIN THAT THIS WAS A PROBLEM WITH THESE CARS, AND I WAS NOT GOING TO PAY FOR IT. HE TOLD ME THAT HE WOULD CONTACT THE TOYOTA REP FOR THE AREA AND WOULD GET BACK TO ME. THEY DID APPROVE THE REPAIR, BUT I'M AFRAID THIS WILL HAPPEN AGAIN, ITS HAPPENED MORE THAN ONCE TO MANY OWNERS, TOYOTA SHOULD BE FORCED TO FIX THIS WITHOUT GIVING CUSTOMERS A HARD TIME ABOUT IT.

    Source: NHTSA WEB SITE