SCION Complaints

COMPLAINT ABOUT TOTAL ENGINE FAILURE AFTER BRINGING MY 2013 SCION FRS IN FOR VALVE SPRING RECALL. THE VEHICLE HAS ONLY 17,000 MILES. VALVE SPRING RECALL WAS DONE AT A TOYOTA DEALERSHIP. SEVERAL HUNDREDS MILES LATER, WHILE DRIVING, THE ENGINE LIGHT COMES ON AND MAKING KNOCKING NOISE. BROUGHT TO TOYOTA AND THEY SAID IT WAS ENGINE FAILURE. THIS DEALER DID NOT EVEN OPEN THE ENGINE TO VERIFY.

TL* THE CONTACT OWNS A 2013 SCION FR-S. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V772000(ENGINE AND ENGINE COOLING). THE VEHICLE'S PREVIOUS OWNER TOOK THE VEHICLE TO BAXTER TOYOTA LINCOLN (8600 S 33RD ST, LINCOLN, NE 68516, 531-739-5213) WHERE THE RECALL REPAIR WAS SERVICED. AFTER APPROXIMATELY 2,000 MILES, WHILE ACCELERATING, THE CONTACT HEARD A LOUD KNOCKING NOISE COMING FROM THE ENGINE WITHOUT WARNING. THE CONTACT DROVE THE VEHICLE HOME. DUE TO THE KNOCKING NOISE, THE CONTACT HAD THE VEHICLE TOWED BACK TO THE SAME DEALER WHERE HE WAS GIVEN THE OPTION TO REPLACE A SMALL BLOCK OF THE ENGINE. THE VEHICLE WAS REPAIRED. THE CONTACT DID NOT DIRECTLY NOTIFY THE MANUFACTURER OF THE DEFECT; HOWEVER, A SERVICE MANAGER AT THE DEALER INFORMED HIM THAT THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 106,190.

TL* THE CONTACT OWNS A 2013 SCION FR-S. THE CONTACT STATED THAT THE SUSPENSION WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS SERVICED PER AN UNKNOWN RECALL. THE VEHICLE WAS SERVICED AT MICHAEL'S TOYOTA OF BELLEVUE (3080 148TH AVE SE, BELLEVUE, WA 98007, (425) 455-9500), BUT THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED AFTER THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 95,000.

TL* THE CONTACT OWNS A 2012 SCION TC. WHILE THE VEHICLE WAS PARKED AND UNOCCUPIED, THE SUN ROOF EXPLODED WITHOUT WARNING OR IMPACT. PRIORITY TOYOTA CHESAPEAKE (1800 GREENBRIER PKWY, CHESAPEAKE, VA 23320, (757) 213-5000) WAS CONTACTED AND ADVISED THE CONTACT TO CALL THE INSURANCE COMPANY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE INSURANCE COMPANY WAS CALLED AND INFORMED THE CONTACT TO SUBMIT A CLAIM. THE FAILURE MILEAGE WAS 63,200.

TL* THE CONTACT OWNS A 2015 SCION TC. WHILE DRIVING 60 MPH, THE SUN ROOF BECAME STUCK IN THE OPEN POSITION. THE VEHICLE WAS DRIVEN TO LEITH TOYOTA (8005 CAPITAL BLVD, RALEIGH, NC 27616, (919) 876-5900) TO BE DIAGNOSED, BU THE RESULTS WERE NOT DISCLOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 43,000.

TL* THE CONTACT OWNS A 2005 SCION XA. WHILE DRIVING 55 MPH, THE VEHICLE SHOOK AND THE DRIVER FELT A VIBRATION COMING FROM THE ENGINE. IN ADDITION, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT DROVE TO HERRIN-GEAR TOYOTA (6100 INTERSTATE 55 NORTH FRONTAGE RD, JACKSON, MS 39211, (601) 391-6346) WHERE IT WAS DIAGNOSED THAT THE CAMSHAFT POSITION SENSOR WAS DEFECTIVE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 100,000.

TL* THE CONTACT OWNS A 2006 SCION TC. WHILE DRIVING APPROXIMATELY 65 MPH, THE SUN ROOF EXPLODED AND THE GLASS SHATTERED WITHOUT IMPACT OR WARNING. THERE WERE NO INJURIES. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 110,000.

TL* THE CONTACT OWNS A 2006 SCION XB. WHILE ATTEMPTING TO OPEN THE REAR DOOR HATCH, THE HANDLE FRACTURED FROM THE DOOR. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. AN UNKNOWN DEALER WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 54,000. THE VIN WAS UNKNOWN. *TT CONSUMER STATED THIS MFG DEFAULT IS COMMON ON THIS VEHICLE. HANDLE PART SNAPS OFF FROM THE DOOR WHICH RESULTS IN THE BACK DOOR BEING UNABLE TO OPEN. PAID $150 TO REPLACE THE HANDLE. *JB

TL* THE CONTACT OWNS A 2008 SCION XB. THE CONTACT STATED THAT THE VEHICLE WAS BURNING OIL EXCESSIVELY WITHOUT WARNING. THE OIL HAD TO BE REPLACED THREE TO FOUR TIMES AFTER AN OIL CHANGE. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC, BUT IT WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS A 2013 SCION FR-S. WHILE DRIVING 50 MPH, THE CONTACT HEARD THE VEHICLE'S ROD BEARINGS SPINNING, WHICH ULTIMATELY LED TO ENGINE FAILURE. IN ADDITION, THE CHECK ENGINE AND OIL PRESSURE INDICATORS ILLUMINATED ALONG WITH OTHER UNKNOWN WARNING INDICATORS. THE VEHICLE WAS TAKEN TO VANCOUVER TOYOTA (10455 NE 53RD ST, VANCOUVER, WA 98662, (360) 944-3001) WHERE IT WAS DIAGNOSED THAT THE ROD BEARINGS FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 66,000. *TT THE CONSUMER STATED RECALL PERFORMED IN JAN/FEB OF 2019. *TR