SCION Complaints

View complaints related to SCION. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2009 SCION XB
    - PECULIAR, MO

    KEEP GETTING RECALS IN THE MAIL MY CARS HOOLD LATCH WONT STAY SO I RISK DAILY THE POTENTIAL TO HAVE IT FLY UP AND SMASH MY WINDSHIELD, ALSO BURNS THREW TOO OIL, INTERIOR LIGHTS DONT WORK FOR THE HEATING AC AREA UMM IF U CLOSE THE GAS CAP COVER COMPLETLY AS REQUIRED IT FUEMS UP THE INSIDE THE CAR MAKES U SICK FEELNG MY AIRBAGS ARE ALARMING AT RANDOM TIMES WHEN U WOULDMT EXPECT IT TO OR NEVER STOP EVEN WHEN U CLICK IN SEAT BELT AND THE O2 SENSOR IS A CONSISTAMT REPLACEMENT THATS GETTIMG ANNOYING TO FIX OR REPLACE

    Source: NHTSA WEB SITE
  • 2011 SCION XB
    - HOLLIDAYSBURG, PA

    TL* TAKATA RECALL. THE CONTACT OWNS A 2011 SCION XB. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V340000(AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE NOT AVAILABLE. FIORE TOYOTA (1000 S LOGAN BLVD, HOLLIDAYSBURG, PA 16648, (814) 247-0102) WAS CONTACTED AND STATED THAT PARTS WERE NOT AVAILABLE AND THEY DID NOT KNOW WHEN THEY WOULD BE AVAILABLE. THE MANUFACTURER WAS ALSO CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2009 SCION XB
    - MYRTLE BEACH, SC

    THE 2AZ-FE ENGINE IN MY 2009 SCION XB CONSUMES OIL AT VERY HIGH RATE. THE LOW ENGINE LIGHT COMES ON AT ABOUT 2500 MILES DURING MIXED CITY/HIGHWAY DRIVING. I WENT TO A LOCAL DEALER AND THEY CONFIRMED THE OIL CONSUMPTION. CORPORATE TOYOTA TOLD THEM NOT TO REPAIR THE ENGINE AS THE TIME FOR THE RECALL EXPIRED. I BOUGHT THE VEHICLE NEW AND WAS NEVER NOTIFIED OF A PROBLEM. IF THE ENGINE SEIZED WHILE DRIVING IT MAY CAUSE SERIOUS INJURY OR DEATH. THERE ARE MANY COMPLAINTS ONLINE ABOUT DIFFERENT TOYOTA/SCION CARS WITH THIS THIS PARTICULAR ENGINE.

    Source: NHTSA WEB SITE
  • 2009 SCION XB
    - JAMESTOWN, ND

    TL* THE CONTACT OWNED A 2009 SCION XB. WHILE DRIVING 75 MPH, THE CONTACT HEARD A NOISE COMING FROM THE VEHICLE. THE CONTACT PULLED THE VEHICLE OVER AND DISCOVERED FLAMES UNDERNEATH THE VEHICLE. THE CONTACT GRABBED HER BELONGINGS OUT OF THE VEHICLE AND CALLED THE POLICE. THE ONLY WARNING INDICATOR THAT WAS ILLUMINATED WAS THE WINDSHIELD WIPER FLUID. THE FIRE DEPARTMENT ARRIVED AND EXTINGUISHED THE FIRE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOW YARD AND DEEMED DESTROYED. THERE WERE NO INJURIES. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED OF THE FAILURE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000. THE VIN WAS UNKNOWN.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2009 SCION XB
    - ATLANTA, GA

    TL* THE CONTACT OWNS A 2009 SCION XB. WHILE OPERATING THE VEHICLE, THE ENGINE AND OIL WARNING INDICATORS INTERMITTENTLY ILLUMINATED. ALSO, THE VEHICLE WOULD DRIVE VERY SLUGGISH AND WOULD NOT PROPERLY ACCELERATE. THE CAUSE OF THE FAILURES WAS NOT DETERMINED. WORLD TOYOTA (5800 PEACH TREE INDUSTRIAL BLVD, ATLANTA, GA) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 99,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2013 SCION FR-S
    - CHICAGO, IL

    TL* THE CONTACT OWNS A 2013 SCION FR-S. THE CONTACT WAS INFORMED BY ADVANTAGE TOYOTA OF RIVER OAKS (1970 RIVER OAKS DR, CALUMET CITY, IL 60409, 708-862-0700) THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V772000 (ENGINE AND ENGINE COOLING). THE DEALER KEPT THE VEHICLE FOR OVER A MONTH DUE TO THE RECALL. WHEN THE VEHICLE WAS RETURNED TO THE CONTACT, IT SHOOK UNCONTROLLABLY WITHOUT WARNING. AFTER TAKING THE VEHICLE BACK TO THE DEALER ON SEVERAL OCCASIONS FOR THE SAME FAILURE, THE CONTACT WAS INFORMED THAT SHE WOULD BE CHARGED FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT DIAGNOSED. WHILE DRIVING, THE VEHICLE SHOOK UNCONTROLLABLY AGAIN, MADE A LOUD SOUND, AND SHUT OFF WITHOUT WARNING. THE CONTACT HAD THE VEHICLE TOWED BACK TO THE DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND NOTIFIED THE CONTACT THAT THEY WOULD HAVE TO PERFORM A DIAGNOSTIC TEST TO DETERMINE THE CAUSE OF THE FAILURE. THE CONTACT REFUSED TO PAY FOR THE DIAGNOSTIC. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 90,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2013 SCION FR-S
    - ONTARIO, CA

    TL* THE CONTACT OWNS A 2013 SCION FR-S. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 18V772000 (ENGINE AND ENGINE COOLING). AFTER THE REPAIR, WHILE DRIVING APPROXIMATELY 40 MPH, A CLINKING NOISE WAS HEARD AND THE VEHICLE SHOOK AND SHUT DOWN. ALSO, THE ENGINE OIL WARNING INDICATOR ILLUMINATED BRIEFLY AND THEN DIMMED. THE VEHICLE WAS TOWED BACK TO JOHN ELWAY'S CROWN TOYOTA (909-212-0546, LOCATED AT 1201 KETTERING DR, ONTARIO, CA 91761) WHERE THE RECALL WAS REPAIRED. THE TECHNICIAN STATED THAT THE ENGINE NEEDED TO BE TAKEN APART TO DIAGNOSE THE FAILURE. THE VEHICLE WAS TAKEN APART AND THE TECHNICIAN STATED THAT THE NUMBER TWO ROD BEARING WAS NOT FOUND AND THE NUMBER THREE ROD BEARING WAS WORN. THE TECHNICIAN STATED THAT THE FAILURES WERE NOT PART OF THE RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND AGREED WITH THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 56,678.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2013 SCION FR-S
    - COVENTRY, RI

    TL* THE CONTACT OWNS A 2013 SCION FR-S. WHILE DRIVING 20 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND THEN TO BALISE TOYOTA OF WARWICK (1400 POST RD, WARWICK, RI 02888, (401) 352-5911) WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS RECENTLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 18V772000 (ENGINE AND ENGINE COOLING). THE CONTACT WAS CONCERNED THAT THE FAILURE WAS DUE IN PART TO THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 89,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2013 SCION FR-S
    - OCALA, FL

    TL* THE CONTACT OWNS A 2013 SCION FR-S. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN AN UNKNOWN RECALL WHERE THE SPRING VALVE NEEDED TO BE REPLACED. THE VEHICLE RECEIVED THE RECALL REMEDY. WHILE DRIVING APPROXIMATELY 70 MPH, THE CONTACT HEARD A RUMBLING SOUND AROUND THE ENGINE AS IF METAL WERE LOOSE. THE CONTACT TOOK THE VEHICLE TO DELUCA TOYOTA (LOCATED AT 1719 SW COLLEGE RD, OCALA, FL 34471, 352-732-0770) WHERE IT WAS DIAGNOSED THAT THE SHORT BLOCK FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT STATED THAT THERE WAS ALSO A RATTLING SOUND COMING FROM THE STEERING COLUMN; HOWEVER, THE VEHICLE HAD NOT BEEN OFFICIALLY DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 41,900.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2016 SCION IA
    - EVERETT, WA

    TL* THE CONTACT OWNS A 2016 SCION IA. ON TWO SEPARATE OCCASIONS, WHILE DRIVING, THE TRANSMISSION ERRONEOUSLY DOWNSHIFTED AND CAUSED THE VEHICLE TO ABRUPTLY DECELERATE. DURING THE FAILURE, A LOUD GRINDING METAL NOISE WAS PRESENT UNDER THE VEHICLE AND AN UNKNOWN WARNING INDICATOR DISPLAYED. ON ONE OCCASION, WHILE DRIVING, THE FAILURE OCCURRED AND CAUSED A SECOND VEHICLE TO CRASH INTO THE REAR OF THE CONTACT'S VEHICLE. THE DRIVER SUSTAINED NECK, BACK, AND SHOULDER INJURIES. IN A SEPARATE INCIDENT, THE PASSENGER SUSTAINED HEAD, NECK, AND SHOULDER INJURIES FROM WHEN THE VEHICLE ABRUPTLY REDUCED SPEED. A POLICE REPORT WAS NOT FILED. THE CAUSE OF THE FAILURES WAS NOT DETERMINED. LAKE CITY TOYOTA (12059 LAKE CITY WAY NE, SEATTLE, WA) AND THE MANUFACTURER WERE NOTIFIED AND PROVIDED CASE NUMBER: 1909103427). THE FAILURE MILEAGE WAS 30,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE