SCION Complaints

I NOTICED MY CLUTCH WOULD NOT SHIFT INTO GEAR SMOOTHLY ANYMORE AND I BABY MY CLUTCH ALL THE TIME. ONE DAY WHEN I WAS DRIVING HOME I SMELLED SOMETHING BURNING AND THEN MY CAR WOULD NOT GO EVEN THOUGH IT WAS IN GEAR. I MANAGED TO GET MY CAR TO DRIVE AGAIN AND IT WAS FINE. THE NEXT DAY I WENT TO LEAVE MY HOUSE AND I GOT AROUND THE CORNER AND MY CAR WOULD NOT COME OUT OF FIRST GEAR AND WOULD NOT GO OVER 5 MPH. I TOWED IT TO THE DEALERSHIP AND THEANUAL TRANSMISSION BEARING SCREW BROKE AND MADE MY TRANSMISSION SEIZE UP WITH LESS THAN 50,000 MILES.FOR THEM TO DO THE WORK IT COSTED 1500. I HAVE TAKEN MY CAR IN FOR THE CLUTCH NOT SHIFTING RIGHT BEFORE AND THEY SAID NOTHING WAS WRONG. I KNOW A COUPLE PEOPLE WITH THE SAME CAR AND THEY HAVE HAD THE SAME PROBLEM SO I LOOKED INTO 2013 SCION FR-S MANUAL TRANSMISSION PROBLEMS AND I HAVE FOUND THAT THE TRANSMISSION HAS THIS PROBLEM WITH A LOT OF THE VEHICLE. MY CAR WAS IN MOTION WHEN IT FINALLY GAVE OUT ON ME I WAS DRIVING DOWN THE CITY STREET AND THEN MY CAR JUST STOPPED MOVING AND I HAD TO PUSH IT BACK TO MY HOUSE. I WAS IN THE MIDDLE OF THE STREET WHEN IT HAPPENED I WAS PULLING UP TO A RED LIGHT SO O WAS SLOWING DOWN AND THEN I COULDN'T MOVE AGAIN. I ASKED IF THEY HAVE A RECALL ON IT AND THEY SAID NO SO I ASKED THE DEALERSHIP IF THERE IS A WAY FOR THEM TO REPLACE THE THEOWOUT BEARING SINCE IT WAS A SCREW THAT BROKE AND CAUSED IT TO SEIZE THE TRANSMISSION AND THEY SAID NOT EVEN THOUGH THEY KNEW THAT THE CAR HAS THE PROBLEM WITH IT.

TL* THE CONTACT OWNS A 2013 SCION FR-S. WHILE DRIVING 65 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE AND TRACTION CONTROL WARNING INDICATORS ILLUMINATED. THE CONTACT PULLED THE VEHICLE OVER AND HAD IT TOWED TO KENDALL TOYOTA OF EUGENE (373 GOODPASTURE ISLAND RD, EUGENE, OR 97401, (541) 228-9004) WHERE IT WAS DIAGNOSED THAT METAL FRAGMENTS WERE INSIDE THE OIL PAN. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 57,000.

SATURDAY, 2ND FEBRUARY, I DROP OFF THE CAR AT TOYOTA OF SANTA CRUZ FOR THE VALVE SPRING RECALL. THE CAR IS FINISHED ABOUT A WEEK LATER, I PICK IT UP AND DRIVE IT FOR ANOTHER WEEK WITH NO ISSUES. I MAINLY USE THE CAR TO COMMUTE TO MILPITAS. TODAY, 21ST FEBRUARY, ON MY WAY TO WORK ON HWY17, JUST PAST THE LAST SCOTTS VALLEY EXIT, THE CAR STARTS KNOCKING AND LOSING A BIT OF POWER. THERE WAS NO "CHECK ENGINE" OR WARNING LIGHTS AT ALL. I DOWNSHIFT FROM 6TH TO 5TH AND THE CAR DIES. I COAST OFF THE HIGHWAY, ONTO VINE HILL RD. AND CALL AAA, MY BOSS, AND THEN CALL TOYOTA OF SANTA CRUZ TO GIVE THEM A HEADS-UP THAT I'M BRINGING THE CAR IN. WHEN I ARRIVE WITH THE CAR ON A FLATBED, ABOUT FIVE OR SIX TECHS POP THEIR HEADS OUT FROM THE SERVICE GARAGE AND START LOOKING AT EACH OTHER. I LOOK AT THEM, THEY LOOK AT ME POINT TO MY CAR AND SHAKE MY HEAD. THEY DISAPPEAR. THE SHOP FOREMAN AND THE SERVICE MANAGER SAY THAT THEY WILL FIX THE CAR FOR FREE IF THEY CAN PROVE IT WAS THEIR FAULT, EVEN THOUGH THE CAR HAS APPROX. 1K MILES ON IT SINCE THE SERVICE. I TOLD THEM I HAVE HOURS OF MIND-NUMBING DASHCAM VIDEO OF MY COMMUTE TO PROVE I DIDN'T ABUSE THE CAR. 2/22/2019 UPDATE:TOYOTA CALLED TODAY AND STATED THEY BELIEVE THE PROBLEM IS INTERNAL, AND THE ENGINE IS COMING OUT AND WILL BE TAKEN APART TO FIND THE ISSUE. 2/25/2019 UPDATE: SERVICE CALLED AND SAID THEY PULLED THE OIL PAN AND FOUND THE #4 CYLINDER ROD BEARING SPUN. UPDATE: 03/04/2019 THEY LOOKED INTO IT AND FOUND THAT IT SHOULD MEET CERTAIN CRITERIA WITH WHAT THEY HAVE AT TOYOTA AND IN THEIR DATABASE AND SAY THAT THERE MUST HAVE BEEN SOMETHING GOING ON BEFORE THE CAR BROKE. FOR EXAMPLE: RUNNING A CUSTOM TUNE THEN RE-FLASHING THE STOCK TUNE BACK BEFORE MY HANDING THE CAR OVER TO THEM. UPDATE: I TOOK THE CAR TO AN INDEPENDENT SHOP WHICH FOUND GASKET MATERIAL IN THE OIL PICKUP TUBE ~25% BLOCKED.

*REGARDING MY 2013 SCION FR-S VALVE SPRING RECALL. WHAT DO I DO WITH A CAR THAT, IF I DRIVE IT, THE ENGINE MAY SUFFER A CATASTROPHIC FAILURE; IF I TAKE IT TO THE DEALERSHIP FOR "REPAIR", THE ENGINE MAY SUFFER A CATASTROPHIC FAILURE? NORMALLY WHEN YOU PURCHASE A PRODUCT WITH A MAJOR DEFECT, YOU EXCHANGE IT FOR A NEW ONE. (THROWS UP HANDS) THIS IS IDIOCRACY.

PASSENGER SEAT SENSOR IS TOO SENSITIVE. PLACING A WEIGHT SUCH AS A MOBILE PHONE ACTIVATES THE PASSENGER AIRBAGS. IN THE CASE OF AN ACCIDENT THIS COULD BE DANGEROUS TO A PASSENGER OR CAUSE ADDITIONAL UNNECESSARY REPAIRS. THE VEHICLE IS FACTORY INCLUDING THE SEATS, ELECTRONICS, AND AIRBAGS. THIS ISSUE HAS BEEN AROUND SINCE VEHICLE WAS PURCHASED. IF THE ENGINEER IS IN, THIS ISSUE IS PRESENT. ACCIDENTALLY DEPLOYED AIRBAGS MAY CAUSE INJURY IT DEATH.

I HAVE EXCESSIVE OIL CONSUMPTION THAT IS GOING TO LEAD TO MY ENGINE LOCKING UP WHILE DRIVING. I HAVE TO PUT 4 QUARTS OF OIL PER WEEK IN MY CAR. I HAVE NO OIL LEAKS. TOYOTA PUT FAULTY PISTONS IN MY CAR AND WILL NOT REPAIR IT.

HAD THE RECALL J02 DONE ON MY 2013 SCION FRS AT 37,739 MILES ON THE CAR AND 1,000 MILES LATER THE CAR HAS A MOTOR THAT HAS A BAD ROD DUE TO OIL NOT GETTING THROUGH. I HAVE NEVER HAD PROBLEMS WITH THIS CAR UNTIL AFTER THE MOTOR WAS WORKED ON BY THE TOYOTA DEALERSHIP. NOW THEY WONT FIX IT. DRIVING THE VEHICLE AND THE CAR JUST SHUT OFF. IT WAS MAKING A KNOCKING SOUND RIGHT BEFORE THAT HAPPENED.

RECALL 287614- MY CALL WAS INVOLVED IN AN ACCIDENT ON 1/10/2019. MY CAR RAN A RED LIGHT DUE TO FAILURE OF BRAKES AND STRUCK ANOTHER VEHICLE. BOTH CARS WERE TOTALED. I HAVE RECEIVED A NOTIFICATION IN THE MAIL IN 4/2019 3 MONTHS AFTER MY ACCIDENT I HAVE CONTACTED TOYOTA AND SINCE THEY ARE UNABLE TO LOCATE MY VEHICLE TO INSPECT IT, THEY REFUSED TO HELP COMPENSATE FOR MY LOSS. I WOULD LIKE TOYOTA TO TAKE SOME RESPONSIBILITY FOR THIS, MY INSURANCE COMPANY GAVE ME A PAYOUT THAT WENT DIRECTLY TOWARDS THE REMAINING BALANCE OF MY CAR AND I STILL HAVE TO PAY 2,900 AFTER. I STILL HAVE NOT FINANCIALLY RECOVERED FROM THIS ACCIDENT.*DT 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *JB

WHILE DRIVING MY VEHICLE, IT STARTED MISFIRING, THROWING UP A FLASHING CHECK ENGINE LIGHT, AND IT WAS ROUGH TO KEEP IT RUNNING. UPON TOWING IT TO THE DEALERSHIP AND HAVING IT INVESTIGATED FOR THE ROOT CAUSE, IT WAS DETERMINED THAT THE VALVE SPRINGS ON A CYLINDER ARE FAILING. THIS ISSUE IS IDENTICAL TO THE ISSUES THAT ARE OCCURRING IN SAFETY RECALL J02, WHICH AFFECTS 2013 MODELS.

RECALL ID 287614-MY VEHICLE WAS INVOLVED IN AN ACCIDENT ON 1/10/2019 FOR FAILURE TO STOP DUE TO BRAKES. MY CAR RAN A RED LIGHT AND HIT ANOTHER VEHICLE IN THE INTERSECTION. BOTH CARS WERE TOTALED AND REMOVED FROM THE SCENE BY A TOW TRUCK. I RECEIVED A NOTIFICATION IN THE MAIL IN APRIL 2019 3 MONTH AFTER MY ACCIDENT REGARDING THE RECALL ID #287614, I HAVE SINCE CONTACTED TOYOTA AND THE REFUSED TO COMPENSATE ME FOR MY LOSS. THEY HAVE TRIED TO RELOCATE MY CAR FOR INSPECTION BUT THE INSURANCE COMPANY WHO HAS POSSESSION OF MY CAR AFTER THE ACCIDENT, NO LONGER HAS IT. I HAVE NOT FULLY RECOVERED FROM THIS ACCIDENTLY FINICALLY AND I WAS LOOKING TO HAVE TOYOTA TO HELP ME COMPENSATE ME FOR MY LOSS. THE MONEY I DID GET FROM THE INSURANCE COMPANY WENT TOWARDS THE REMAINING BALANCE OF MY LOAN AND I WAS NOT ABLE TO USE IT TOWARDS ANOTHER VEHICLE. I WOULD LIKE TOYOTA TO TAKE SOME RESPONSIBILITY FOR THIS.