SCION Complaints
View complaints related to SCION. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2006 SCION XB- FAIRFIELD, CA
TAKATA RECALL: VEHICLE WAS STATIONARY. BACK TRUNK FAILED TO OPEN. TRUNK DOOR SWITCH RELEASE BUTTON COVER W/ SCREWS ARE HANGING ALONG WITH WIRE. BUTTON IS STUCK.
Source: NHTSA WEB SITE -
2013 SCION FR-S- LIBERTY, NY
MY CAR IS ROUGHLY 85K MILES RIGHT NOW. AT 20K MILES A CEL LIGHT CAME ON INDICATING THAT SOMETHING WAS WRONG WITH MY CAMSHAFT AND TIMING CHAIN. UNDER WARRANTY, THE COST OF THAT WAS $2500. AT 60K MY CAR STARTS MISFIRING, ROUGH IDLING AND EVEN STALLING SOMETIMES. I GET IT SERVICED AGAIN. AT 82K MY CAR RECEIVED ANOTHER CEL STATING THAT THE RIGHT SIDE OF MY CAM SYSTEM NEEDED TO BE REPLACED (ACCORDING TO THE DEALER). ONLY THIS TIME IT COST ME OUT OF POCKET - $2500. MY CAR IS NOW AT 86K. ANOTHER CEL POPPED UP. ROUGH IDLING. WEIRD KNOCK NOISE. STALLED ON THE HIGHWAY WHILE MOVING 3 TIMES!!!!! VERY DANGEROUS! SPARK PLUGS AND OIL CHANGES WERE DONE BEFORE THIS. I'VE HAD THE SAME PROBLEM WITH THIS CAR AND IT HAS NOT EVEN REACHED 100,000 MILES YET. I'VE RESEARCHED AND ALMOST EVERY 2013 MODEL HAS THE SAME PROBLEM. I'VE RESEARCHED ABOUT VALVE SPRINGS AND HOW IT CORRELATES TO THE CAMSHAFT AND PISTONS AS WELL HOW IT OPERATES. BROKEN VALVES WILL CAUSE MISFIRE AND WILL CAUSE ENGINE PROBLEMS- MISFIRE, ROUGH IDLE, STALLING. EVERY SYMPTOM MY CAR HAS HAD INDICATED THAT THERE'S SOMETHING WRONG INTERNALLY AND MY 100% CORRECT GUESS IS TOWARDS THE VALVE SPRINGS. I'VE READ THAT THERE IS A RECALL ABOUT THIS PROBLEM YET MY VIN DOESN'T INDICATE THAT THERE IS. EVEN THOUGH THE PRODUCTION OF MY VEHICLE FALLS IN THE THRESHOLD OF THE RECALL. THIS IS DANGEROUS AND NEEDS IMMEDIATE ATTENTION. ALMOST HAD TWO CAR ACCIDENTS BECAUSE OF THE ENGINE STALLING ON ME. IT'S UNFAIR HOW COSTLY THIS IS WHEN THIS ISN'T THE ONLY COMPLAINT ABOUT THIS SITUATION. ARE YOU GUYS WAITING FOR A HORRIBLE CAR ACCIDENT TO ACCUR BEFORE TAKING ACTION? THANK YOU FOR YOUR TIME.
Source: NHTSA WEB SITE -
2015 SCION XB- CHICAGO, IL
TL* THE CONTACT OWNS A 2015 SCION XB. WHILE DRIVING 20 MPH, THE VEHICLE FAILED TO COME TO A COMPLETE STOP WHEN THE BRAKE PEDAL WAS DEPRESSED. AS A RESULT, THE VEHICLE CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THERE WERE NO INJURIES SUSTAINED. THE VEHICLE WAS TOWED TO THE CONTACT'S INSURANCE COMPANY TO DETERMINE THE CONDITION OF THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 40,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2015 SCION TC- ALBUQUERQUE, NM
ROOF PANEL FRONT GLASS SHATTERED AROUND THE EDGES WHILE PARKED. WHOLE ROOF PANEL WILL NEED TO BE REPLACED.
Source: NHTSA WEB SITE -
2009 SCION XB- MISSOULA, MT
SRS LIGHT ON WHEN DELIVERED, STATIONARY AND IN MOTION. 89170-12580 SENSOR ASSY. AIR BAG REPLACED BY GERMAIN TOYOTA, NAPLES FL 11/21/18. $532.04
Source: NHTSA WEB SITE -
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2010 SCION TC- ORANGE PARK, FL
VEHICLE WAS ACCELERATING ON HIGHWAY WHEN KNOCKING WAS HEARD AND ENGINE FAILIRE OCCURRED. WAS COASTED TO A STOP AND OIL WAS CHECKED. NO OIL IN THE VEHICLE. NEW ENGINE NEEDED FOR VEHICLE. VEHICLE IS AT 80,000 AND OIL CHANGES WERE MAINTAINED. NO OIL LEAKS VISIBLE.
Source: NHTSA WEB SITE -
2013 SCION FR-S- PHOENIX, AZ
THE VALVE SPRINGS LOCATED INSIDE THE ENGINE OF THE AFFECTED VEHICLES MAY FRACTURE, WHICH MAY CAUSE AN ABNORMAL NOISE OR ENGINE MALFUNCTION. IN THE WORST CASE, THIS MAY RESULT IN THE ENGINE STALLING DURING DRIVING AND THE INABILITY TO RESTART THE VEHICLE.
Source: NHTSA WEB SITE -
2005 SCION TC- GLENDALE, AZ
TL* THE CONTACT OWNED A 2005 SCION TC. WHEN THE CONTACT ENTERED THE VEHICLE, SHE NOTICED A FLICKERING LIGHT AND SMOKE COMING FROM THE CONSOLE. THE CONTACT STATED THAT THE CONSOLE AND ROOF OF THE VEHICLE WERE MELTED. THE FIRE DEPARTMENT WAS CALLED AND DETERMINED THAT THERE WAS AN ELECTRICAL FIRE. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS NOT TOWED OR TAKEN TO A DEALER TO BE DIAGNOSED OR REPAIRED. THE INSURANCE COMPANY DECLARED THE VEHICLE A TOTAL LOSS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 172,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 SCION XB- VICTORVILLE, CA
TL* THE CONTACT OWNED A 2009 SCION XB. WHILE AT A STOP LIGHT AND RELEASING THE BRAKE PEDAL, THE CONTACT'S VEHICLE ACCELERATED WITHOUT WARNING. AS A RESULT, THE CONTACT CRASHED INTO A VEHICLE THAT WAS ALSO AT A STOP LIGHT. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE. THE CONTACT CALLED VICTORVILLE MOTORS AT (760) 733-8484 (LOCATED AT 14617 CIVIC DR, VICTORVILLE, CA 92394), BUT DID NOT RECALL WHAT WAS DISCUSSED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18E091000 (SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE WAS INVOLVED IN A SIDE COLLISION WHILE DRIVING 75 MPH. THE AIR BAG FAILED TO DEPLOY. THE DRIVER SUSTAINED MINOR INJURIES TO THE ARM AND LEFT SHOULDER. THE FRONT PASSENGER ALSO SUSTAINED MINOR INJURIES TO THE HEAD AND A WHIPLASH. MEDICAL ATTENTION WAS NOT REQUIRED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOW LOT. THE CONTACT CALLED VICTORVILLE MOTORS AGAIN, BUT THEY DID NOT ASSIST. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 135,000. *DT*JB *TR
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2008 SCION XB- AURORA, IL
MY SCION XB 2008 MODEL WAS RECALLED A COUPLE YEARS AGO FOR EXCESSIVE OIL CONSUMPTION. AND I WENT TWICE FOR SERVICE AT THE TOYOTA OF NAPERVILLE, I WAS TOLD TO COME BACK AFTER A CERTAIN AMOUNT OF MILES TRAVELED, SO THAT THEY COULD RECALL THE CAR THAT OBVIOUSLY HAD A PROBLEM WITH CONSUMING OIL. THIS WAS IMPOSSIBLE TO APPEASE DUE TO THE DISTANCE OF MY WORK FROM MY HOME. I HAVE TO TRAVEL 30 MILES A DAY. I HAVE BEEN REJECTED DUE TO THAT, BECAUSE I WAS OVER ABOUT 11-13 MILES EACH TIME. IN CONSEQUENCE OF THOSE EVENTS, I PUT OIL IN THE CAR EVERY WEEK SO THAT I COULD KEEP THE ENGINE RUNNING. DESPITE MY EFFORTS, THE ENGINE SEIZED RIGHT AFTER I PAID OFF THE CAR. I FEEL LIKE I WAS SWINDLED BY THE DEALERSHIP, AND THE LEAST THEY CAN DO IS REPLACE MY ENGINE. I NEED A CAR TO MAKE IT TO WORK TO PROVIDE FOR MY FAMILY OF 5 AND THE WAY TOYOTA HAS TREATED MY ISSUE HAS BEEN UNSATISFACTORY AT BEST. THANK YOU FOR YOUR CONSIDERATION.
Source: NHTSA WEB SITE