SCION Complaints
View complaints related to SCION. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2011 SCION XB- LAS VEGAS, NV
I WAS DRIVING 65MPH ON THE FREEWAY SOUNDED LIKE PARTS OF THE ENGINE WERE FALLING OUT OF THE CAR. IMMEDIATELY EXITED THE FREEWAY. THE CAR DIED. MY SON AND I PUSHED THE SMOKING VEHICLE 200 FEET TO A APARTMENT COMPLEX ENTRANCE. THE VEHICLE THEN IGNITED IN FLAMES, AND I CALLED 911.
Source: NHTSA WEB SITE -
2013 SCION XB- MISSION VIEJO, CA
CLUTCH, 2013, WAGON, XB, TANAKA, HUMID, SMOKING, MELTING, SMELL, FLUIDS. WHEN I DROVE THIS LEMON OFF THE LOT IT HAD 17 MILES. 2013 SCION, XB, CLUTCH, WAGON, 4 DOOR, SILVER, LIMITED EDITION?????? [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Source: NHTSA WEB SITE -
2013 SCION TC- WSCO, TX
I WAS TURNING INTO A BUSY SHOPPING CENTER AT 5ISH PM AND THE SUN WAS DIRECTLY IN MY EYES AND I SWERVED TO AVOID A COLLISION WITH ANOTHER MOTORIST WHO WAS IN THE MIDDLE OF THE EXITING /ENTRANCE LANE AND I RAN HEAD ON INTO A SOLID CEMENT PILLAR LIGHT POLE , ESTIMATED MPH WAS 20 -25 MPH , I WAS WEARING SEATBELT AND NONE OF THE FRONT AIRBAGS DEPLOYED AND I HAVE BROKE RIBS AND POSSIBLE FRACTURED STERNUM, I HIT MY HEAD ON WINDSHIELD AND CRACKED WINDSHIELD AND HAD A KNOT THE SIZE OF A BASEBALL , I'M SEEING A DOCTOR TOMORROW TO DETERMINE EXACT EXTENT OF INJURIES BUT PHOTOS OF MY CAR WILL SHOW THE FORCE OF IMPACT AND NO AIRBAGS DEPLOYED , THESE PHOTOS WERE TAKE BY A AUTHORIZED GM DEALERS COLLISION REPAIR SHOP
Source: NHTSA WEB SITE -
2006 SCION TC- BUFORD, GA
ENGINE BLOCK BOLTS ARE ATTACHED TO AN ALUMINUM BODY OF THE ENGINE CAUSING BOLTS TO BECOME LOOSE WITH TIME AND CAN NOT RETHREAD. CAUSING COOLANT TO LEAK FROM BOLT AREA
Source: NHTSA WEB SITE -
2011 SCION XB- GLENDALE, AZ
TL* THE CONTACT OWNED A 2011 SCION XB. WHILE DRIVING 35 MPH, THE VEHICLE FAILED TO STOP WHEN THE BRAKE PEDAL WAS DEPRESSED. AS A RESULT, THE CONTACT REAR ENDED ANOTHER VEHICLE. THE AIR BAGS DEPLOYED. THE CONTACT SUFFERED A MINOR EAR INJURY THAT DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED AND DEEMED TOTALED BY THE CONTACT'S INSURANCE COMPANY. THE CONTACT CALLED AN AUTO FINANCE COMPANY, BUT THEY DID NOT ASSIST. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 153,000. THE VIN WAS UNKNOWN.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2008 SCION TC- PETALUMA, CA
TAKATA RECALL. MY FRONT TIRES WEARING FAST. WHEN I TOOK TO DEALER FOR SERVICE & ALIGNMENT, I WAS INFORMED THAT MY CAR HAS A ROW BAR THAT IS RUSTED AND FROZEN AND I WILL NEED TO REPLACE IT ($2,000 ESTIMATED). WHEN I DRIVE IT IN THE RAIN, THE CAR FLAILS ALL OVER THE LANE. I HAD TO STOP AND LET CARS PASS ME, I COULD ONLY DRIVE AT LOW SPEEDS AND I HAD TO PULL OVER 4 TIMES BEFORE GETTING HOME SAFELY. I FELT LIKE I WAS GOING TO DRIVE OFF THE ROAD. VERY SCARED AND DANGEROUS. I CAN'T DRIVE MY CAR ON WET ROADS. ALSO, I'M HAVING TO BUY NEW TIRES EVERY 20,000 MILES IT SEEMS AND I'VE REGULARLY HAD THEM ROTATED. LAST TIME THEY SAID THEY COULDN'T ROTATE THEM BECAUSE THE ROD WAS FROZEN AND IT'S ONLY THE TC MODEL THAT HAS THIS PARTICULAR ROD.
Source: NHTSA WEB SITE -
2012 SCION XB- BLUFFTON, SC
THE PAINT IS PEELING OFF FROM ENTIRE ROOF AND OTHER PARTS OF THE CAR. IT STARTED WITH JUST A FEW SMALL SPOTS AND THEN QUICKLY PROGRESSED TO LARGE SHEETS OF PAINT FALLING OFF. I CONTACTED LOCAL BODY SHOP AND I WAS TOLD THAT IT WAS UNUSUAL PAINT PROBLEM AND, THEY SUGGESTED CONTACTING TOYOTA DEALER. SO I DID. TOYOTA SERVICE REP TOLD ME THAT THEY WERE VERY AWARE OF THE ISSUE WITH THE PAINT HOWEVER, SINCE THE CAR IS OUT OF WARRANTY, THEY SAID THAT THERE WAS NOTHING THEY COULD DO TO HELP. THEY GAVE ME PHONE NUMBER, 1-800-331-4331 AND SUGGESTED I CONTACT TOYOTA CUSTOMER SERVICE. SUSAN, TOYOTA SERVICE REPRESENTATIVE, VERY NICELY TOLD ME THAT SHE WAS NOT AWARE OF ANY PROBLEMS RELATED TO PAINT PEELING OFF. SHE LOGGED IN MY COMPLAINT, GAVE ME MY COMPLAINT NUMBER AND WISHED ME MERRY CHRISTMAS. THAT'S IT! WHAT?!?!?! THEY ARE NOT AWARE OF THE PROBLEM? INTERNET IS FULL OF PISSED OFF SCION AND TOYOTA OWNERS COMPLAINING ABOUT THE SAME ISSUE. LOCAL DEALERSHIPS ALSO KNOW ABOUT IT. MANY ALREADY REPORTED THE PROBLEM TO TOYOTA AND THEY ARE NOT AWARE OF THE PROBLEM? I DON'T BELIEVE IT FOR A SECOND. THEY SIMPLY IGNORE IT TILL SOMEBODY DOES SOMETHING ABOUT IT.
Source: NHTSA WEB SITE -
2014 SCION TC- SAN ANTONIO, TX
WAS COMMUTING BACK TO WORK FROM LUNCH BREAK WHEN OUT OF NOWHERE I LOST CONTROL OF STEERING AND BRAKING OF MY VEHICLE CRASHING INTO A STONE WALL BEFORE I COULD PULL MY EMERGENCY BREAK AFTER THE VEHICLE COULD NOT SLOW DOWN ON A CITY STREET IN MOTION
Source: NHTSA WEB SITE -
2006 SCION XB- FAIRFIELD, CA
TAKATA RECALL: THE WINDSHIELD OFTER GETS HIT WITH ROCKS/PEBBLES AND CRACKS THE WINDSHIELD DUE TO THE FLATNESS AND ANGLE OF THE WINDOWS. WINDOW IS CONSTANTLY CRACKED.
Source: NHTSA WEB SITE -
2006 SCION XB- FAIRFIELD, CA
SEAT RELEASE BUTTON STAYS OPENED AND DOES NOT LOCK BACK UP. SAFETY ISSUE, BECAUSE THE SEAT WILL MOVE IF NOT LOCKED IN PLACE.
Source: NHTSA WEB SITE