SCION Complaints

ENGINE IS SUDDENLY JOLTY AND JUMPY IMMEDIATELY AFTER STARTING, AND BUMPY ESPECIALLY AT AN IDLE BUT ALSO HIGHER SPEEDS, IN ANY DIRECTION OF MOVEMENT. CHECK ENGINE LIGHT IS FLASHING, AND THEN SOLID, THEN BACK TO FLASHING (REPEAT) BUT EVERY DIAGNOSTIC TEST DONE JUST READS "ERROR."

TL* THE CONTACT OWNS A 2008 SCION TC. THE CONTACT STATED THAT THE ENGINE WAS CONSUMING AN EXCESSIVE AMOUNT OF OIL, EVEN BETWEEN OIL CHANGES. THE CONTACT SPOKE WITH THE MANUFACTURER WHO STATED THAT THERE WAS AN UNKNOWN SAFETY CAMPAIGN THAT EXPIRED IN JUNE OF 2015. THE CONTACT STATED THAT HE PURCHASED THE VEHICLE USED IN JUNE OF 2015 AND WAS NOT NOTIFIED OF THE CAMPAIGN. THE MANUFACTURER STATED THAT THE NOTICE WAS PROBABLY MAILED TO THE PREVIOUS OWNER. THE CONTACT CONTESTED THAT THIS WAS NOT HIS FAULT. THE MANUFACTURER PROMISED THAT THEY WOULD RESEARCH THE MATTER, BUT THEY STILL WOULD NOT COVER THE REPAIRS. WHEN THE CONTACT WENT TO HAVE THE VEHICLE'S OIL CHANGED AT AN INDEPENDENT MECHANIC, HE WAS DENIED SERVICE BECAUSE THE VALVE GASKET COVER EXPLODED AND NEEDED TO BE REPAIRED IMMEDIATELY. AS A RESULT, OIL SPILLED ALL OVER THE FRONT END OF THE VEHICLE. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 87,000.

THERE IS A RATTLING SOUND COMING FROM THE TRUCK AREA THAT MY BODY SHOP CANT IDENTIFY. PLS HELP FIX THE PROBLEM.

ON FEBRUARY 6, 2019 I WAS PULLING UP TO A TRAFFIC LIGHT ON A CITY STREET AT APPROXIMATELY 40 MPH IN HEAVY TRAFFIC AND MY CLUTCH PEDAL STUCK TO THE FLOOR. THE ENGINE STALLED AND WOULD RESTART, BUT I COULD NOT MOVE THE CAR EITHER IN FORWARD OR REVERSE. THE VEHICLE HAS APPROXIMATELY 72,000 MILES OF MOSTLY HIGHWAY DRIVING. I HAD THE VEHICLE TOWED TO MY HOUSE AND CONTACTED A LOCAL TOYOTA DEALER'S SERVICE DEPARTMENT AND THEY CONFIRMED AN OPEN SAFETY RECALL EXISTED (18V-772) THAT COULD CAUSE THE ENGINE TO STALL. THEY CALLED BACK AFTER RECEIVING THE VEHICLE IN THEIR SERVICE DEPARTMENT AND AND INDICATED THAT THEY COULD DO THE RECALL REPAIR, BUT THAT MY CLUTCH RELEASE BEARING HAD FAILED CAUSING THE ENGINE TO STALL AND SINCE THE VEHICLE'S WARRANTY HAS EXPIRED, I WOULD HAVE TO PAY FOR THE REPLACEMENT OF THE CLUTCH AND ASSOCIATED PARTS AS WELL AS TOWING AND THE RENTAL CAR. THEY ALSO INDICATED THAT THE TRANSMISSION MIGHT NEED REPLACEMENT DUE TO POTENTIAL DAMAGE THAT THE CLUTCH FAILURE CAUSED. SUBSEQUENTLY, I FOUND A TSB (S-SB-0012-17 DATED 4/10/17) INDICATING THAT TOYOTA KNEW THAT THE CLUTCH RELEASE BEARING DESIGN WAS BAD AND INSTRUCTING DEALERS TO REPLACE IT WITH AN UPDATED VERSION. NO RECALL OF THIS DEFECT WAS NOTED. TOYOTA KNEW A SAFETY DEFECT EXISTED WHICH WOULD CAUSE THE ENGINE TO STALL AND THE CAR TO BE UNDRIVEABLE, BUT CHOSE TO HIDE THE PROBLEM FROM A RECALL.

MY TRUNK RELEASE BROKE RECENTLY (1/25/19) AS I WAS ATTEMPTING TO OPEN THE TRUNK. CONTACTED DEALERSHIP AND WAS TOLD TOYOTA WAS AWARE OF DEFECTIVE PART AND HAD OFFERED A WARRANTY ENHANCEMENT ON THE TRUNK RELEASE BUT IT EXPIRED IN 2015. I RECEIVED NO NOTIFICATION. CALLED TOYOTA TODAY AND WAS TOLD THEY COULDN'T DO ANYTHING FOR ME, EITHER. WAS GIVEN CASE #1902062093. IF PART WAS DEFECTIVE AND THEY WERE AWARE OF IT I SHOULDN'T BE EXPECTED TO PAY $666.90 FOR REPLACEMENT JUST BECAUSE MY TRUNK RELEASE DIDN'T BREAK SOONER. I HAVE ALWAYS HAD ISSUES WITH THE TRUNK AS IT DIDN'T OPEN CONSISTENTLY. IF I HAD RECEIVED A NOTIFICATION FROM TOYOTA IN 2013 AS THIS WAS APPARENTLY WHEN NOTICES WERE SENT OUT, I CERTAINLY WOULD HAVE HAD IT REPLACED. IF TOYOTA IS AWARE OF A DEFECTIVE PART, NO TIME LIMIT SHOULD EXIST TO HAVE IT REPLACED, ESPECIALLY IF THE CURRENT OWNER IS ALSO THE ORIGINAL OWNER. THE TRUNK RELEASE WAS DANGLING BY THE WIRES, AND IS BEING HELD IN PLACE WITH SEVERAL INDUSTRIAL STRENGTH MAGNETS. OBVIOUSLY I AM UNABLE TO ACCESS THE TRUNK UNTIL I SHELL OUT AN EXORBITANT AMOUNT OF CASH TO FIX IT. I REALIZE THIS ISSUE ISN'T AS SERIOUS AS BRAKES, TIRES, ETC BUT I FEEL TOYOTA HAS AN OBLIGATION TO MAKE GOOD ON DEFECTIVE PARTS. THE TRUNK RELEASE IS A PLASTIC PART ON AN OTHERWISE ALL METAL CAR WHICH MAKES NO SENSE IN THE FIRST PLACE.

THE PAINT IS PEELING OFF THE ENTIRE CAR. THE BODY SHOP SAID IT IS A FACTORY DEFECT. A QUICK INTERNET SEARCH SHOWS THAT THIS IS A WIDE SPREAD ISSUE FOR THIS YEAR, MAKE, MODEL & COLOR. WHY WON'T TOYOTA DO ANYTHING ABOUT IT?

ON 1/11/19 I TOOK MY 2008 SCION XB TO TOYOTA ONE OF OAKLAND FOR 150,000 MILE SERVICE (MY MILEAGE WAS 104,809 AT THE TIME.) AT THE APPOINTMENT, I EXPLAINED I NOTICED MY CAR USING MORE OIL THAN USUAL. I HAD THE 100,000 MILE SERVICE COMPLETED ON 8/10/18 AND NOTICED I HAD TO ADD ADDITIONAL OIL TO THE ENGINE SINCE THEN, APPROXIMATELY 3 TO 4 QUARTS. THE WEEKEND OF 11/11/18, I NOTICED THE OIL WAS LOW WHEN I CHECKED THE LEVEL, BUT THE OIL LIGHT NEVER CAME ON TO NOTIFY ME. THE TECHNICIAN TOLD ME THAT TOYOTA HAD AN EXCESSIVE OIL EXTENDED WARRANTY WHICH EXPIRED LAST YEAR AND ASKED ME IF I WAS NOTIFIED BY TOYOTA. I HAD NOT RECEIVED ANY INFORMATION REGARDING THE EXTENDED WARRANTY. I HAD BEEN NOTIFIED SEVERAL TIMES BY MAIL AND EVEN A PHONE CALL REGARDING THE TAKATA AIR BAG RECALL AND THE TRD BRAKE KIT RECALL BUT NEVER ABOUT THE EXCESSIVE OIL ISSUE UNTIL TOLD BY THE TECHNICIAN. THE TECHNICIAN SUGGESTED I CALL TOYOTA CUSTOMER SERVICE AND MAYBE THEY WOULD OFFER SOME CONSIDERATION SINCE I WAS NEVER NOTIFIED BY TOYOTA. I CALLED AND SPOKE WITH TWO REPRESENTATIVES, BOTH VERY NICE BUT WOULD NOT OFFER ANY ASSISTANCE WITH THE EXCESSIVE OIL EXTENDED WARRANTY, SINCE I HAD NO ISSUES UNTIL NOW AND THE WARRANTY WAS OVER. I REVIEWED THE TOYOTA WEBSITE AT HTTPS://WWW.TOYOHEADQUARTERS.COM AND FOUND A LETTER THAT HAD ALLEGEDLY BEEN SENT OUT TO ALL OWNERS OF VEHICLES WITH EXCESSIVE OIL CONSUMPTION ISSUES. I NEVER RECEIVED THIS LETTER. I ALSO FOUND THE TOYOTA EXCESSIVE OIL CONSUMPTION CLASS ACTION LAWSUIT DATING BACK TO 2011 AND THEY HAD ISSUED A TSB WHICH AGAIN I NEVER HEARD ABOUT UNTIL NOW. I HAVE CONSISTENTLY BEEN TAKING MY SCION TO TOYOTA FOR REGULAR SERVICES AND NEVER WAS IT REPORTED TO ME. HAD I KNOWN EXCESSIVE OIL WAS AN ISSUE, I WOULD HAVE BEEN ALERTED TO PAY ATTENTION TO THE OIL LEVEL IN MY CAR. SINCE THE OIL LIGHT NEVER WENT OFF, I DON'T KNOW HOW LONG MY CAR HAS BEEN NEEDING MORE OIL.

WHEN PARKED IN NEUTRAL WITH THE CLUTCH PEDAL NOT DEPRESSED WHILE RUNNING MY CARS TRANSMISSION MAKES A WHINING NOISE AND ONLY GOES AWAY WHEN YOU DEPRESS THE CLUTCH PEDAL TO ENGAGE THE CLUTCH. ONCE YOU RELEASE THE CLUTCH IT CONTINUES MAKING THE NOISE. HOT AND COLD TEMPERATURES DOESN'T MAKE A DIFFERENCE. THE DEALERSHIP THINKS IT'S THE BEARING IN THE TRANSMISSION BUT NOT 100% SURE UNTIL I PAY THEM TO OPEN TRANSMISSION. TOYOTA HAS A HISTORY OF BEARINGS GOING BAD IN THE TC TRANSMISSIONS AND WILL NOT DO ANYTHING AND REQUESTS YOU TO BUY A NEW TRANSMISSION.

DRIVING ON THE HIGHWAY AND THE MOONROOF SHATTERED FROM THE INSIDE OUT. WAS NOT NEAR ANY OVERPASSES. THIS SEEMS TO BE A PROBLEM WITH THEM JUST SHATTERING AND THE MANUFACTURERS/DEALERSHIPS WON'T DO ANYTHING. NOW I AM HAVING TO PAY FOR A ISSUE THAT IS KNOWN AND THEY WON'T COVER IT!

TAKATA RECALL WHEN BRAKING IN LOW SPEED YOU HEAR A LOUD SOUND OF THE BREAK PADS AND THE ROTORS HITTING EACH OTHER