SCION Complaints

TAKARA RECALL LETTER RECEIVED AMONG OTHER 2. AFTER CHECKING ON AIRBAGRECALL.COM AND VERIFYING THAT MY CAR DEFINETALY HAVE A RECALL, I CALLED DEALER, AFTER BEING TRANSFERRED TO 5 DIFFERENT REPS, I WAS TOLD THAT ONLY ONE RECALL WAS FOUND ONLY FOR MASTER SWITCH. PLEASE CONTACT ME ASAP AS I AM VERY CONCERN FOR MY FAMILY SAFETY. MY DRIVER SEAT MOVES BACK AND FORT WHILE IN MOTION AS WELL.

PURCHASED THIS CAR FOR MY TEENAGE DAUGHTER 2 MONTHS AGO. CAR RUNS LIKE A CHAMP. RECENTLY HAD TO ADD A QUART AND A HALF OF OIL THEN CHANGED THE OIL SATURDAY AND YESTERDAY THE CAR WAS 2 QUARTS LOW AGAIN. HAVE SEEN NUMEROUS COMPLAINTS ONLINE ABOUT EXCESSIVE OIL USE ON THESE VEHICLES, SAME YEAR YET TOYOTA HAS NOT ISSUED A RECALL, WHY? WHEN READING COMPLAINTS, APPARENTLY IT'S A COMMON PROBLEM, DEFECT, WITH THE 08 TC IN WHICH INVOLVES THE PISTON RINGS. THIS IS A VERY EXPENSIVE FIX AND TOYOTA SHOULD BE HELD ACCOUNTABLE FOR THE REPAIRS.

TL* THE CONTACT OWNS A 2016 SCION IA. WHILE DRIVING APPROXIMATELY 5 MPH, THE VEHICLE WAS INVOLVED IN A CRASH. UPON ACCELERATING THROUGH AN INTERSECTION, THE CONTACT'S VEHICLE WAS STRUCK (T-BONED) BY ANOTHER VEHICLE ON THE FRONT PASSENGER DOOR. NONE OF THE AIR BAGS DEPLOYED. A POLICE REPORT WAS NOT FILED. THE CONTACT'S OLDER SON SUSTAINED WHIPLASH, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS ABLE TO BE DRIVEN AWAY FROM THE SCENE. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 110,000. THE VIN WAS NOT AVAILABLE.

AFTER HAVING THE VEHICLE FOR ABOUT 6 MONTHS, FIRST, THE PASSENGER DOOR BEGAN TO INTERMITTENTLY RESPOND TO LOCKING/UNLOCKING COMMANDS. NEITHER THE KEY FOB NOR THE SWITCH IN THE VEHICLE WOULD WORK, AND EVENTUALLY THE DOOR LOCK HAD TO BE MANUALLY OPERATED. A FEW WEEKS LATER, THE DRIVER SIDE DOOR BEGAN HAVING THE SAME ISSUES. THE VEHICLE HAS NOT BEEN INVOLVED IN ANY CRASHES ACCORDING TO ONLINE DATABASES. NO DAMAGE TO EITHER DOOR HAS OCCURRED THAT COULD COMPROMISE ANY ELECTRICAL MECHANISM WITH EXPOSURE TO THE ELEMENTS. A FRIEND HAD THE SAME PROBLEM WITH HIS 2007 TOYOTA 4RUNNER AND WAS TOLD THE DOOR LOCK ACTUATORS ARE KNOWN TO FAIL IN CERTAIN YEAR VEHICLES MADE BY TOYOTA. I AM PRETTY SURE THIS IS THE ISSUE WITH MY 2014 SCION TC NOW. I CAN UNDERSTAND THE PART FAILING ON HIS VEHICLE SINCE IT WAS ABOUT TEN YEARS OLD AT THE TIME, HOWEVER MY CAR IS ONLY 4-5 YEARS OLD. THE KEYLESS ENTRY SYSTEM ON MY SCION CURRENTLY ONLY OPERATES THE REAR HATCH, FOR NOW. I AM ONLY ABLE TO SECURE MY VEHICLE IF I MANUALLY LOCK BOTH DOORS, AND THEN PRESS LOCK ON THE KEY FOB TO ARM THE ANTI-THEFT SYSTEM. I CANNOT ACCESS THE PASSENGER SIDE DOOR WITH THE KEY AS THERE IS NO KEY HOLE PROVIDED ON THAT SIDE. IF SO MANY OF TOYOTA'S DOOR ACTUATORS ARE FAILING LIKE THIS, THEY SHOULD RECALL AND REPLACE THE POORLY MANUFACTURED VERSIONS THEY INSTALLED ON THE VEHICLES SINCE THE PARTS ARE SO EXPENSIVE NOT TO MENTION LABOR. MY FRIEND ENDED UP TRADING HIS 4RUNNER AND LEFT THE TOYOTA BRAND ALTOGETHER. I HAVE ALWAYS PREFERRED TOYOTA AND ACTUALLY ENCOURAGED HIM TO BUY ONE AS WELL. HOWEVER, I AM HAVING A DIFFICULT TIME CONVINCING MYSELF FROM TAKING THE SAME ROUTE AS HIM.

ON AUG 16, 2018 @ 6:30 AM WHILE EXITING AT THE GARAGE IN MY APT HEADING TO WORK; I STARTED THE ENGINE OF MY CAR AND IT WAS OKEY. I STARTED TO DRIVE ON THE RAMP ON THE DRIVE WAY THE ENGINE STOPS. I REVERSED/ BACK UP AND STARTED THE ENGINE AGAIN, WHILE ON THE RAMP AGAIN IT ACCELERATED AND NEVER STOP THOUGH BRAKE WAS APPLIED. THE CAR WON'T STOP; SO I DECIDED TO CRASHED MY CAR AT THE CAR PARK ON THE SIDE STREET, BEFORE I REACH TO THE TRAFFIC LANE AND MIGHT CAUSE A FATAL ACCIDENT. I DAMAGED MY CAR ON THE DRIVER SIDE AS WELL AS THE CAR I CRASHED ON/ THE BUMPER, HEADLIGHT & FENDER WERE VISIBLY DAMAGED.

EXCESSIVE OIL CONSUMPTION AND THIS IS THE SECOND ENGINE THAT HAS BLOWN IN MY CAR. THE FIRST PROBLEM WAS WHEN THE PISTONS BLEW UP MY ENGINE AND NOW HERE WE GO AGAIN WITH THE PISTONS IN THE SECOND MOTOR. I CALLED SCION CUSTOMER SERVICE AND SPOKE WITH CAMILLE AND SHE BASICALLY TOLD ME I AM STUCK WITH THIS BAD MOTOR THAT I JUST HAD PUT IN ON APRIL 7, 2017.

HELLO- I RECEIVED AN EXTENDED WARRANTY LETTER AND WAS ADVISED IN THAT LETTER THAT I NEEDED TO TAKE MY VEHICLE IN FOR AN EXCESSIVE OIL CONSUMPTION. I TOOK MY CAR AND THE LETTER FOR TOYOTA TO CHECK MY CAR. I WAS UNDER THE IMPRESSION THAT MY VEHICLE WAS CHECKED UNTIL LAST WEEK THAT MY CAR HAD NO ENGINE OIL. AT THAT TIME MY CAR WAS 2K MILES AWAY FROM A NEW OIL CHANGE. I THEN CALLED TOYOTA AND WAS ADVISED THAT TOYOTA SERVICE TECHNICIANS NEVER TESTED OR CHECKED MY VEHICLE BECAUSE MY CAR IS SALVAGED.

VEHICLE STARTED TO STUTTER AND HAVING A LOUD KNOCK FROM ENGINE AFTER SITTING FOR 6 HOURS ON A NORMAL NIGHT, NORMAL DRIVING CONDITIONS, MAINTENANCE KEPT UP INCLUDING RECENT OIL CHANGE... STARTED TO DRIVE THE VEHICLE AND IT HAD LOUD PINGING AND KNOCKING BECAME LOUDER WHEN I TRIED TO ACCELERATE ONCE GETTING ON THE HIGHWAY AND THE VEHICLE STARTED TO STUTTER. I HAD NO CHECK ENGINE LIGHTS, NO OIL LIGHTS, NOTHING. MY VEHICLE THEN STARTED TO STALL OUT WHEN I HAD LARGE BIG RIG TRUCKS BEHIND ME WHILE AT A VERY BUSY INTERSECTION AT NIGHT TIME WITH LOW VISIBILITY DUE TO THE TIME, I WAS NEARLY HIT FROM BEHIND BY A SEMI-TRUCK AND WAS STUCK, STALLED OUT IN THE MIDDLE OF THE INTERSECTION, I HAD ENOUGH TIME BEFORE BEING HIT AND ALSO HAVING THE RED LIGHT TURN ON ME IN MIDDLE OF A MAJOR INTERSECTION AT LEE ROAD AND NORTH ORANGE BLOSSOM TRAIL, TRIED TO START THE VEHICLE MULTIPLE TIMES, ENDED UP STARTING BUT HAD TO PUSH IT UP TO A GAS STATION ALONE AND ALMOST STRUCK BY ON COMING TRAFFIC DOING SO. I HAVE VIDEO OF THE ISSUE AND RECORDED AUDIO. MY VEHICLE IS STILL UNDER WARRANTY BUT CENTRAL FLORIDA TOYOTA WON'T EVEN LOOK AT THE VEHICLE.

I BELIEVE WHAT HAPPENED TO MY CAR IS RELATED TO THE PROBLEM DESCRIBED IN TSB NO. SB0024-11R2. HTTPS://WWW.CARS.COM/ARTICLES/2007-2015-SCION-TC-XB-PISTON-ISSUE-1420682965001/. A FRIEND WHO SELLS CARS SENT ME THAT LINK SAT JULY 21. I HAD NO PRIOR KNOWLEDGE SUCH AN ISSUE EXISTED AND THAT BULLETIN WAS DATED 12.22.2015. ABOUT 2 WEEKS AGO, MY CAR SUDDENLY STARTED HAVING PROBLEMS ACCELERATING FROM THE MOMENT I TURNED IT ON AND PULLED AWAY FROM THE CURB AND THROUGHOUT THE DAY DRIVING MOSTLY ON CITY STREETS. (95% OF MY DRIVING IS ON CITY STREETS A SHORT DISTANCE FROM HOME. I AM A PROFESSIONAL DOG WALKER AND PICK UP CLIENTS' DOGS AND TAKE THEM TO CITY PARKS FOR OFF LEASH WALKS & HIKES). AFTER A FEW DAYS OF THIS, I CALLED SF TOYOTA IN DALY CITY WHERE I HAVE BROUGHT MY CAR IN FOR REGULAR SERVICING THE ENTIRE TIME SINCE PURCHASE IN MARCH 2014. I HAD TO WAIT OVER A WEEK FOR THE SOONEST APPOINTMENT THE DAY I BROUGHT MY CAR IN, IT STARTED SMOKING ON THE FREEWAY AND SHUT OFF. I CALLED A TOW TRUCK. 2 DAYS LATER, ON FRIDAY JULY 25, 2018, TOYOTA INFORMED ME THERE WAS A HOLE IN MY ENGINE AND THEY HAVE NO IDEA HOW IT COULD HAVE GOTTEN THERE. I WENT IN THE FOLLOWING DAY TO RETRIEVE BELONGINGS FROM MY CAR AND SPOKE WITH SERVICE MANAGER RAY. HE SHOWED ME THE HOLE AND A PART OF MY ENGINE THAT CAME OFF AND WAS FOUND UNDER THE HOOD SOMEWHERE, CAUSING THE HOLE- THE CONNECTING ROD. THE CONNECTING ROD WAS GOUGHED UP PRETTY BADLY AND I SAW ANOTHER PIECE OF IT STUCK DOWN SOMEWHERE. THE HOLE HAD WHAT LOOKED LIKE METAL SHAVINGS IN IT AND I ASKED IF THAT WAS WHY THE ROD WAS GOUGHED UP AND IF THAT'S WHAT THE METAL SHAVINGS WERE FROM AND RAY NODDED YES AND SAID MOST LIKELY YES. HE TOLD ME IF I WANTED TO TRY AND GET ANY ASSISTANCE FROM TOYOTA, I WOULD HAVE TO PAY $2-3K TO HAVE THEM REMOVE AND INSPECT MY ENGINE AND THAT THERE WOULD BE NO GUARANTEE THEY WOULD HELP.

TWO INCIDENTS WITHIN THE LAST MONTH (JUNE-JULY 2018) OF UNINTENDED ACCELERATION. BOTH TIMES OCCURED WHILE NEARLY STOPPED, WITH FOOT ON THE BRAKE PEDAL. THE ENGINE REVS AS IF HITTING THE ACCELERATOR, BUT FOOT IS ON BRAKE. HAD TO PRESS HARD ON BRAKE TO KEEP FROM LURCHING FORWARD. LASTED 2-3 SECONDS.