SCION Complaints
View complaints related to SCION. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2006 SCION TC- VANCOUVER, WA
I WAS DRIVING DOWN HIGHWAY GOING 55-60MPH WHEN MY MOONROOF EXPLODED! IT LITERALLY SOUNDED LIKE A BOMB OR GUNSHOT OVERHEAD. THE DEALERSHIP SAYS THERE IS NO RECALL AND THIS IS NOT A MANUFACTURER ISSUE... I'D HAVE TO DISAGREE AS I'M NOT THE ONLY ONE WITH THIS ISSUE.
Source: NHTSA WEB SITE -
2008 SCION XB- ALTAMONTE SPRINGS, FL
POWER STEERING SHUT OFF AND THE LIGHT IS ON ON THE DASHBOARD WITH THE BREAK LIGHT TOO. CAR WAS OK AND THEN START TO DRIVE IT ON HIGHWAY AND ALL AT A SUDDEN THE STEERING LIGHT WENT UP AND HE BRAKE LIGHT TOO AND IT SHUTED OFF THE POWER STEERING
Source: NHTSA WEB SITE -
2012 SCION XB- SUNRISE, FL
TAKATA RECALL, I HAVE HAD A PROBLEM WITH MY TOYOTA SCION XB, THE PASSENGER SEAT AIR BAG IS DEFECTIVE AND I HAD RECEIVED A NOTICE THAT NO ONE SHOULD RIDE IN THAT SEAT UNTIL THE AIRBAG CAN BE REPLACED. THIS IS SCARY, AND NOW MY FOUR SEAT CAR, ONLY GET USED ON 3 SEATS. VERY DANGEROUS AND INCONVENIENT THAT NO ONE CAN USE THAT FRONT PASSENGER SEAT. I RECEIVED A 2ND LETTER JUST LAST WEEK THAT SAID CONTACT MY TOYOTA DEALER (WHICH I DID) FOR REPLACEMENT OF THE BAG. I JUST TRIED THAT AND THE "PARTS" ARE NOT ALL IN...WHY WOULD TOYOTA DO THAT LETTER IF ALL PARTS ARE NOT IN FOR MY MODEL. I CALLED THE DEALERSHIP (WESTON, FL 954-659-1800) AND WAS GIVEN THE RUNAROUND THAT NO DATE IS SET FOR RECEIVING THE PARTS I NEED TO REPAIR MY SCION AND IT IS UNKNOWN WHEN THAT WILL HAPPEN. MY COMPLIANT IS WHY IS TOYOTA SENDING LETTERS TO US OWNER THAT SAYS IT IS FINALLY READY TO FIX THE AIRBAG, WHEN I TRIED TO DO THAT WAS TURNED AWAY SAYING PARTS WERE NOT AVAILABLE (AND A SIDE STATEMENT THAT THEY DO NOT EVEN KNOW WHEN MY "PARTS" FOR MY SCION 2012 XB MAY NOT HAVE EVEN BEEN MADE YET. SO I AM STILL DRIVING AN UNSAFE PASSENGER SEAT CAR. WHAT CAN YOUR NHTSA CORP DO FOR ME TO HELP ME GET THIS FIXED???
Source: NHTSA WEB SITE -
2008 SCION XB- SHREWSBURY, PA
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 SCION XB. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER BILL KIDD'S TIMONIUM TOYOTA LOCATED AT 10401 YORK RD, COCKEYSVILLE, MD 21030 WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED AND WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2006 SCION XA- YORKTOWN, VA
TAKATA RECALL. WHY IS THE SCION XA BEING EXCUSED FROM THE AIRBAG RECALL, WHEN IT MOST LIKELY HAS THE EXACT SAME AIRBAGS AS THE SCION XB MODEL? HAS NHTSA IGNORED THE XA JUST BECAUSE IT WAS SOLD IN LESSER NUMBERS THAN THE XB? THIS CAR HAS THE SAME ENGINE AND TRANSMISSION IN A SLIGHTLY SMALLER BODY.
Source: NHTSA WEB SITE -
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2008 SCION XB- MIAMI, FL
I WAS DRIVING ON THE HIGHWAY DOING ABOUT 65 MPH WHEN THE HOOD UNLATCHED AND HIT MY WINDSHIELD. I COULDN'T SEE FOR ABOUT 10 SECONDS BEFORE IT FLEW OFF AND OVER THE CAR ONTO THE HIGHWAY BEHIND ME
Source: NHTSA WEB SITE -
2009 SCION TC- CAYCE, SC
MY DAUGHTER AND SON WERE IN AN ACCIDENT AS A PASSENGER IN A SCION TC 2009 AND THE CAR ROLLED MULTIPLE TIMES AND BOTH THE FRONT AND BACK PASSENGER SEAT BELTS UNLATCHED AND THE PASSENGER CURTAIN AIRBAG DID NOT DEPLOY OR INFLATE. WITH THESE DEFECTS, MY DAUGHTERS LEGS WERE TRAPPED UNDER THE CAR AND SUSTAINED TRAUMATIC BONE DAMAGE IN WHICH HER PROGNOSIS AT THIS TIME IS UNKNOWN. HER LEFT ANKLE, THE TALUS, FIBULA, AND TIBIA WERE CRUSHED. CURRENTLY SHE HAD AN EX FIX ON HER LEFT LEG AND TWO PLATES AND PINS PLACED ON HER FIBULA, THE PHYSICIANS SAY SHE WILL NEVER WALK THE SAME AND SHE CURRENTLY IS UNABLE TO BEAR ANY WEIGHT ON EITHER FOOT DUE TO THE FRACUTES SUSTAINED FROM HER BEING EJECTED FROM THE CAR BECAUSE OF THE SEATBELT RELEASE AND THE FAILURE OF DEPLOYMENT OF THE SIDE CURTAIN AIR BAG.
Source: NHTSA WEB SITE -
2009 SCION XB- INDIANAPOLIS, IN
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 SCION XB. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. NEITHER THE MANUFACTURER NOR THE DEALER WERE CONTACTED OR NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2008 SCION XB- PARKER, CO
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 SCION XB. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AUTONATION TOYOTA ARAPAHOE (10531 E ARAPAHOE CENTENNIAL, CO) STATED THAT NO VEHICLES IN COLORADO WERE BEING REPAIRED DUE TO MANUFACTURER REGULATIONS REGARDING THE RECALL. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2012 SCION XB- WAIMANALO, HI
TL* THE CONTACT OWNS A 2012 SCION XB. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V154000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (BIG ISLAND TOYOTA, 74-5504 KAIWI ST, KAILUA-KONA, HI 96704) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE