SCION Complaints
View complaints related to SCION. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2009 SCION XB- RANDALLSTOWN, MD
TL* THE CONTACT OWNS A 2009 SCION XB. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. R&H TOYOTA SERVICE IN OWINGS MILLS, MARYLAND WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 SCION XB- BLOUNTVILLE, TN
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 SCION XB. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED TOYOTA OF BRISTOL (3045 W STATE ST, BRISTOL, TN 37620 (888) 683-3650) WHERE IT WAS CONFIRMED THAT THE PARTS FOR THE RECALL REMEDY WERE TO BECOME AVAILABLE IN DECEMBER OF 2017. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2014 SCION XD- MIDDLEBURG HEIGHTS, OH
BRIEF ENGINE KNOCK/RATTLE NOISE AT COLD STARTUP. WHEN STARTING THE VEHICLE AFTER A COLD SOAK STARTUP, THE VEHICLE EXHIBITS A BRIEF KNOCK/RATTLE NOISE FROM THE ENGINE COMPARTMENT FOR APPROXIMATELY ONE SECOND.
Source: NHTSA WEB SITE -
2008 SCION XD- DURYEA, PA
RECEIVED RECALL NOTICE APRIL 2017. CALLED LOCAL TOYOTA DEALER FOR APPT. WAS TOLD 3-5 DAY TIMEFRAME FOR PARTS. NO RESPONSE SO CALLED AGAIN JUNE 2017. WAS TOLD PARTS WOULD BE IN ON THE 23RD. JULY 2017 WITH NO RESPONSE WENT TO NEXT LEVEL & CALLED SCION CUSTOMER SERVICE CENTER. PERSON I VOICED MY CONCERNS TO PUT ME ON HOLD & CALLED MY LOCAL DEALER WHO TOLD HER SOME PARTS CAME IN & SOME DID NOT. WILL CALL ME WHEN THEY DO. CASE # GIVE TO ME FOR REFERENCE BY SCION CENTER IS 1707180347. THERE ARE 3 RECALLS. AUGUST 2017 STILL NO UPDATE & TOOK IT TO THE NEXT LEVEL BY WRITING TO NHTSA IN WASHINGTON, DC. DUE TO MY CONCERNS FOR THE SAFETY OF MY DAUGHTER WHO UTILIZES THIS VEHICLE & ONE OF THE RECALLS REFERS TO BRAKES. IT IS NOW SEPTEMBER 19, 2017 & NO RESPONSE TO ANY OF MY INQUIRIES & STILL NO WORD ON MY REPAIRS BEING MADE. I HAVE EXHAUSTED ALL MEANS TO GET THESE PROBLEMS RECTIFIED. THE RECALL NOTICE SPECIFICALLY STATES TO HAVE THE REMEDY PERFORMED ASAP! IT IS NOW 5 MONTHS SINCE MY FIRST ATTEMPT TO REMEDY THIS & STILL NO REPAIRS. WHAT IS MY NEXT OPTION TO GET THIS PROBLEM RESOLVED & PROTECT THE WELL BEING OF MY FAMILY?
Source: NHTSA WEB SITE -
2006 SCION XA- CHARLETT, NC
TL* THE CONTACT OWNS A 2006 SCION XA. WHILE DRIVING VARIOUS SPEEDS, THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE FAILED TO ACCELERATE WHILE DEPRESSING THE ACCELERATOR PEDAL. IN ADDITION, THE GEAR SHIFTER MADE A LOUD NOISE WHILE DRIVING IN REVERSE. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 49,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2012 SCION IQ- BROOKLYN, NY
IN MANHATTAN WASEEM NASEEM AHMED AND YES IT MAHMOOD DID HEROINE,MARIJUANA AND ROBBERY CRIME ON THIS SCION2012 VEHICLE IN THE ABSENT OF OWNER CAR OWNER IN JUNE 2015 AND THAT CASE STILL NOT CLOSE THEY NEED BOTH OF THEM INFORMATION I AM READY TO GIVE THERE INFORMATION BCUZ I WANT TO REMOVE FLAG FROM MY CAR PLEASE.I HAVE NO OTHER CARS I NEED TO DRIVE IT.THEY DETECTIVE OF MANHATTAN'S SAID UNTIL YOU DIDNOT TELL YOUR BROTHER NAME OR INFO I DIDNOT REMOVE FLAG ON YOUR CAR.AND ALOT OF TIME I DROVE MY VEHICLE BUT I AM STILL SCARED IF SOMEONE KNOW THIS CAR HAS FLAG ON IT THEN WHAT HAPPENS AND NOW I WANT TO CHANGE ITS SOME PARTS WITH SAME MODELS JUNK CAR AND THEN I WILL DRIVE IT.
Source: NHTSA WEB SITE -
2012 SCION XB- ATLANTA, GA
TAKATA RECALL. RECEIVED NOTICE ON RECALL BUT MY PERSONAL MAILING ADDRESS HAS CHANGED. PLEASE ADVISE WHERE / WHAT I NEED TO DO TO ENSURE I AM COVERED UNDER THE PARTS RECALL I FOUND HERE ON MY CAR? I TOOK MY CAR TO TOYOTA DEALERSHIP FOR SERVICE WHILE LIVING IN CALIFORNIA BUT I NOW LIVE IN GEORGIA . ANY ASSISTANCE / INFO WILL BE GREATLY APPRECIATED. THANK YOU.
Source: NHTSA WEB SITE -
2011 SCION XB- SACRAMENTO, CA
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 SCION XB. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED MAITA TOYOTA OF SACRAMENTO (2500 AUBURN BLVD, SACRAMENTO, CA 95821 (800) 640-6248) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2012 SCION XB- HUNTINGTON BEACH, CA
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 SCION XB. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT SPOKE TO TOYOTA OF HUNTINGTON BEACH LOCATED AT 18881 BEACH BLVD, HUNTINGTON BEACH, CA 92648 WHO STATED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2005 SCION TC- HAMPTON, VA
TL* THE CONTACT OWNS A 2005 SCION TC. WHILE DRIVING APPROXIMATELY 65 MPH, A BOOMING SOUND WAS HEARD OUTSIDE THE VEHICLE. AFTER STOPPING THE VEHICLE, THE DRIVER DISCOVERED THAT THE GLASS AIR DEFECTOR HAD SHATTERED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 05V483000 (VISIBILITY) IN NOVEMBER OF 2005 TO PREVENT THE FAILURE FROM OCCURRING. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE LOCAL DEALER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 113,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE