SCION Complaints

View complaints related to SCION. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2009 SCION XB
    - GILBERT, AZ

    TAKATA RECALL: WHY IS THERE NO REMEDY AFTER JAN 2017 RECALL ANNOUNCEMENT. THIS MODEL WAS RECALLED EARLIER IN OTHER STATES. THERE SHOULD BE A REMEDY BY NOW. WE CANNOT USE THE PASSENGER SEAT, WHY HAVE A CAR IF YOU CAN'T SIT SOMEONE IN IT!!! PLEASE LET US KNOW WHY THERE IS NO REMEDY AT THIS TIME. AN INFLATOR IS NOT ROCKET SCIENCE. I CANNOT EVEN BUY A NEW AIRBAG MYSELF TO HAVE INSTALLED.

    Source: NHTSA WEB SITE
  • 2012 SCION XB
    - DESERT HOT SPRINGS, CA

    TL* THE CONTACT OWNS A 2012 SCION XB. AFTER STARTING THE ENGINE, SMOKE WAS PRESENT COMING FROM THE DASHBOARD. THE VEHICLE WAS EXAMINED BY AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FAILURE OCCURRED DUE TO A FAULTY COMPUTER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2010 SCION XB
    - CERRITO, CA

    TL* TAKATA RECALL. THE CONTACT OWNS A 2010 SCION XB. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2008 SCION XB
    - ROBERTS, WI

    TL* THE CONTACT OWNS A 2008 SCION XB. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *JS

    Source: CONSUMER LETTER
  • 2009 SCION XB
    - FRAMINGHAM, MA

    TL* TAKATA RECALL. THE CONTACT OWNS A 2009 SCION XB. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2008 SCION XB
    - SATELLITE BEACH, FL

    TAKATA RECALL I RECEIVED NOTICE NEARLY 1 YEAR AGO AND HAVE YET TO HEAR WHEN THE PROBLEM WILL BE RESOLVED. I HAVE CALLED MY LOCAL DEALERSHIP NUMEROUS TIMES TO BE TOLD THEY DON'T HAVE THE ABILITY TO REPAIR/REPLACE AT THIS TIME.

    Source: NHTSA WEB SITE
  • 2012 SCION XB
    - MURRIETA, CA

    TAKATA INFLATORS - WE RECEIVED A MAILED NOTICE FROM TOYOTA MOTOR SALES, USA, INC. ON FEB. 10, 2017 WITH NO FURTHER CORRESPONDENCE SINCE THAT TIME. IS THE NHTSA APPLYING ANY PRESSURE ON TOYOTA TO PROVIDE THE DEALERS WITH THE REQUIRED PARTS NEEDED TO ACCOMPLISH THE REPAIRS?

    Source: NHTSA WEB SITE
  • 2012 SCION XB
    - SAN JOSE, CA

    TL* TAKATA RECALL. THE CONTACT OWNS A 2012 SCION XB. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2010 SCION XB
    - BEDFORD, TX

    NHTSA RECALL # 16V340 I VISITED TWICE AT SCION FREEMAN 204 NE LOOP 820 HURST TX 76053 BUT THE MANUFACTURER HAS FAILED TO FIXED AIR BAG PROBLEM, DUE TO UNAVAILABLE OF PARTS, ITS A VERY SERIOUS ISSUE MAY BE CASE OF DEATH OR INJURIES , I REQUEST PLEASE TAKE THE IMMIGRATE ACTION REGARDING THIS COMPLAIN THANKS

    Source: NHTSA WEB SITE
  • 2010 SCION XB
    - TRABUCO CANYON, CA

    TAKATA RECALL -- RECALL ANNOUNCED IN MAY 2016 AND 11 MONTHS LATER NO ACTION TO CORRECT.

    Source: NHTSA WEB SITE