SCION Complaints

TL* THE CONTACT OWNS A 2012 TOYOTA SCION TC. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 SCION XB. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL. I WAS NOTIFIED ALMOST A YEAR AGO ABOUT THE PENDING RECALL, BUT NOTHING HAS BEEN DONE ABOUT FIXING MY VEHICLE SINCE. I AM CONCERNED ABOUT THE HAZARD OF INJURY OR DEATH WHILE DRIVING THIS VEHICLE.

TAKATA RECALL: I GOT A SAFETY RECALL ON M CAR FOR THE PASSENGER SIDE AIR BAG, I AM NOT ABLE TO DRIVE MY CAR BECAUSE I HAVE A FAMILY OF 5. THE DEALERSHIP HAS HAD MY CAR SINCE THE END OF JULY 2016, THEY HAVE BEEN NICE ENOUGH TO PROVIDE ME A RENTAL, HOWEVER THEY HAVE HAD MY CAR FOR 8 MONTHS NOW, WHAT IS GOING ON? I AM MAKING CAR PAYMENTS ON A VEHICLE THAT I AM NOT ABLE TO DRIVE. WHAT IS GOING TO BE DONE ABOUT THIS? I THINK I NEED THE DEALERSHIP TO GIVE ME A NEW CAR AND GIVE ME WHAT I HAVE PAID INTO MY CAR FOR THE LAST 8 MONTHS, ON TOP OF WHAT THE VEHICLE IS WORTH PRIVATE PARTY. WHY IS THIS TAKING SO LONG? THIS IS NOT MY FAULT FOR THE SAFETY RECALL.

THE TOYOTA DEALERSHIP TOLD ME THEY CAN'T REPAIR THE AIRBAGS AS THE PARTS ARE NOT AVAILABLE.

TL* THE CONTACT OWNS A 2008 SCION XB. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL. RECALL NOTICE WAS RECEIVED IN JANUARY 2017 FOR PASSENGER AIRBAG. THE RECALL DIRECTED THAT THE PASSENGER SEAT NOT BE USED. WHEN CALLING TOYOTA TO ASK ABOUT A TENTATIVE TIME FRAME FOR A REMEDY A TOYOTA REPRESENTATIVE INFORMED ME THAT A REMEDY WILL NOT BE AVAILABLE UNTIL ABOUT SEPTEMBER 2017. I APPRECIATE THAT THIS IS A MASSIVE RECALL ACROSS THE COUNTRY. HOWEVER, I AM A ONE CAR OWNER AND REGULARLY NEED TO USE OF THE PASSENGER SEAT. I HAVE NO RECOURSE BUT TO USE THE CAR. I AM A VOLUNTEER WORKER AND CANNOT AFFORD A RENTAL FOR A WEEK, LET ALONE 6 MONTHS. HOW AM I TO DRIVE SAFELY IN THIS CIRCUMSTANCE? WHAT HAPPENS IF THE AIRBAG DEPLOYS DUE TO AN ACCIDENT BECAUSE I HAD NO CHOICE BUT TO USE THE PASSENGER SEAT? THE TOYOTA REPRESENTATIVE INFORMED ME THAT LOANER VEHICLES ARE NOT BEING PROVIDED WITH THIS RECALL. HOWEVER, IN THE "FREQUENTLY ASKED QUESTIONS" DOCUMENT (COPY ATTACHED) PUBLISHED ON OCTOBER 13, 2016, WITH A REVISION DATE OF MARCH 10, 2017, PAGE 4, QUESTION 9, IT STATES "IF THIS RECOMMENDATION IS NOT FEASIBLE FOR THE CUSTOMER'S PERSONAL OR BUSINESS NEEDS, ALTERNATIVE TRANSPORTATION MAY BE MADE AVAILABLE." WHAT MUST ONE DO TO QUALIFY? I DO NOT FEEL SAFE DRIVING AS THINGS CURRENTLY STAND.

TL* THE CONTACT OWNS A 2009 SCION XB. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL GOT A NOTICED ON 5/26/2016 AND HAVE NOT RECEIVED ANOTHER NOTICED YET, CALLED THE DEALER AND I WAS TOLD THEY ARE MAKING PARTS STILL.

AIR BAG HAS BEEN UNDER RECALL FOR ALMOST 1 YEAR...AS OF TODAY THERE IS STILL NO FIX FROM TOYOTA/SCION...THE DEALER DOES NOT HAVE ANY INFO ON WHEN ONE WILL BE AVAILABLE. I WANTED TO SELL THE VEHICLE BUT NO ONE WANTS TO BUY IT BECAUSE IT HAS NOT BEEN FIXED