SCION Complaints

View complaints related to SCION. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2009 SCION XB
    - HOUSTON, TX

    TL* THE CONTACT OWNS A 2009 SCION XB. THE CONTACT STATED THAT THE VEHICLE CONSUMED OIL PREMATURELY; HOWEVER, THE MANUFACTURER ADVISED THAT THE PARTS FOR THE WARRANTY REPAIR WERE NOT AVAILABLE. THE CONTACT WAS PLACED ON A WAITING LIST FOR OVER ONE YEAR. THE CONTACT ADDED THAT NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE MANUFACTURER STATED THAT THE PARTS WERE NOT AVAILABLE FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED THE AIR BAG FAILURE. THE FAILURE MILEAGE WAS 95,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE....UPDATED 10/11/16 *BF *CN

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 SCION XB
    - SAN DIEGO, CA

    TL* THE CONTACT OWNS A 2011 SCION XB. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT A WARNING LIGHT ILLUMINATED, BUT WAS UNSURE IF IT WAS RELATED TO THE AIR BAGS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2008 SCION XB
    - PISCATAWAY, NJ

    TL* TAKATA RECALL. THE CONTACT OWNS A 2008 SCION XB. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2008 SCION XB
    - HILLSBOROUGH, NC

    TL* THE CONTACT OWNS A 2008 SCION XB. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 SCION XB
    - SACRAMENTO, CA

    "TAKATA RECALL" I GOT A RECALL LETTER FROM TOYOTA ABOUT MY FRONT AIR BAG, BUT WAS TOLD REMEDY WAS NOT AVAILABLE YET, AND IS BEING TOLD NOT TO HAVE ANYONE IN MY FRONT PASSENGER SEAT. THIS IS RIDICULOUS GIVING ME A LETTER AND I CANNOT DO ANYTHING ABOUT IT. I ALWAYS HAVE SOMEONE ELSE IN MY FRONT SEAT, SOMETIMES I SIT ON THE FRONT PASSENGER SEAT.

    Source: NHTSA WEB SITE
  • 2010 SCION XB
    - MONROE, LA

    TL* THE CONTACT OWNED A 2010 SCION XB. THE CONTACT STATED THAT WHILE THE DRIVER WAS DRIVING APPROXIMATELY 10 MPH, THE VEHICLE WAS REAR ENDED BY ANOTHER VEHICLE CAUSING THE VEHICLE TO CRASH INTO THE REAR OF THE VEHICLE IN FRONT. THE FRONT DRIVER SIDE AIR BAG DEPLOYED. THE DRIVER SUSTAINED AIR BAG FRAGMENTS INJURIES AND BURN INJURIES FROM THE AIR BAG DEPLOYMENT. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED AND DEEMED DESTROYED. ABOUT A MONTH LATER, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V340000 (AIR BAGS) AND 15V689000 (VISIBILITY). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 48,019.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2012 SCION XB
    - ENFIELD, CT

    WHILE PARKING SMOKE OR STEAM STARTED COMING FROM UNDER THE HOOD AND ME THINKING THE CAR WAS OVER HEATING PULLED THE HOOD RELEASE AND BEFORE I COULD OPEN THE HOOD FLAMES SHOOT FROM THE RIGHT FENDER. I RUN INTO HOME DEPOT AND YELL TO CALL THE FIRE DEPARTMENT AND ASK IF ANYONE HAS A FIRE EXTINGUISHER AND A YOUNG MAN CAME RUNNING OUT WITH A GOOD SIZE EXTINGUISHER AND PUT OUT THE RAPID GROWING FLAMES. THE FIRE DEPARTMENT REPORTED THAT THE FIRE WAS STARTED BY A SHORT CIRCUIT IN THE RIGHT FENDER.

    Source: NHTSA WEB SITE
  • 2009 SCION XB
    - ORANGE PARK, FL

    TL* THE CONTACT OWNS A 2009 SCION XB. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2009 SCION XB
    - ROSEVILLE, CA

    TAKATA RECALL. JUST RECEIVED NOTICE OF TAKATA RECALL, AND ACCORDING TO SCION WEBPAGE, NO REMEDY IS AVAILABLE. PERSON I SPOKE TO AT SCION SAID REPLACEMENT AIRBAGS ARE JUST NOW BEING MANUFACTURED, AND NO KNOWN DATE IS AVAILABLE FOR REPLACEMENT. IN THE MEANTIME RIDERS IN THE CAR ARE IN DANGER.

    Source: NHTSA WEB SITE
  • 2006 SCION TC
    - HILO, HI

    OIL CONSUMPTION!!! I'VE OWNED MY 2006 SCION TC FOR ABOUT 5 YEARS AND HAVE RECENTLY BEEN EXPERIENCING A HUGE OIL CONSUMPTION ISSUE. IT DIDN'T PHASE ME AT FIRST, ALTHOUGH NOW I NEED TO SET MY ODOMETER TO ZERO AND REFILL MY OIL EVERY 800 MILES. I BELIEVE IT IS CERTAIN INTERNAL PARTS THAT ARE CAUSING THIS PROBLEM, SUCH AS THE PISTONS AND THE PISTON RINGS . I'VE NOTICED THAT THIS HAS BEEN AN ONGOING PROBLEM FOR A LOT OF SCION TC'S LATELY, WHICH HAS BEEN TAKEN CARE OF THROUGH AN EXTENDED WARRANTY PROGRAM FOR THE MODEL YEARS OF 2007-2009. I'M TRYING TO PROVE THAT ISSUE IS ALSO AFFECTING THE 2006 MODEL YEAR TOO, AND WOULD GREATLY APPRECIATE IT IF I COULD RECEIVE SOME HELP CONCERNING THIS ISSUE. I WILL UPLOAD A PHOTO OF AN OLD PISTON THAT SHOWS THIS EXACT PROBLEM.

    Source: NHTSA WEB SITE