SCION Complaints

View complaints related to SCION. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2009 SCION XB
    - SEATTLE, WA

    THE SCION XB 2009 WAS DRIVING ON THE HIGHWAY, AT SPEED LIMIT, 10 MILES AFTER THE "NEEDS MAINTENANCE" OIL LIGHT CAME ON. AFTER 15 MINUTES, THE CAR MADE A LOUD BANG NOISE WHICH WE THINK CAME FROM THE ENGINE.AFTER THE BANG, CAR PULLED OVER. ANOTHER CAR PULLED OVER TOO, SINCE A PIECE OF FLAMING DEBRIS FROM MY CAR CAME OUT FROM UNDERNEATH AND BROKE THAT CAR'S WINDSHIELD. THAT DRIVER INDICATED THAT MY SCION WAS ON FIRE AND TO GET OUT OF THE CAR! ~5 SECONDS LATER THE FIRST OF MANY EXPLOSIONS HAPPENED. THE CAR QUICKLY, WITHIN ONE MINUTE, BECAME COMPLETELY ENGULFED IN FLAMES. BY THE TIME THE FIRE DEPARTMENT ARRIVED THE CAR WAS "FULLY ENGAGED" (100% BURNING). IT IS A TOTAL LOSS.

    Source: NHTSA WEB SITE
  • 2014 SCION TC
    - ROXBORO, NC

    MY 2014 SCION TC HAS A LITTLE OVER 19,000 MILES AND I NEED TIRES ALREADY. AT 15,000 THEY WERE ALREADY WEARING DOWN. THIS IS NOT NORMAL FOR A SET OF TIRES. I HOPE THEY MAKE THE MANUFACTURE PULL THEM.

    Source: NHTSA WEB SITE
  • 2015 SCION XB
    - MECHANICSVILLE, VA

    TWICE MY CAR UNEXPECTEDLY ACCELERATED. THE FIRST TIME, MY CAR WAS IN REVERSE, AND MY FOOT WAS ON THE BRAKE. THE ENGINE SUDDENLY REVVED. I PUT THE CAR IN PARK AND TURNED IT OFF. THE SECOND TIME, I WAS IN DRIVE WITH MY FOOT ON THE BRAKE. THE ENGINE SUDDENLY REVVED. I PUT THE CAR IN PARK AND TURNED IT OFF. NEITHER TIME DID MY CAR MOVE. I TOOK THE CAR TO THE DEALERSHIP. THEY FOUND NOTHING WRONG. BECAUSE I NO LONGER FELT SAFE, I SOLD THE CAR BACK TO THE DEALERSHIP. THE CAR HAD APPROXIMATELY 2,200 MILES ON IT. THE CAR COST ABOUT $18,000. THE DEALER BOUGHT IT BACK FOR $12,000.

    Source: NHTSA WEB SITE
  • 2006 SCION TC
    - TROUTMAN, NC

    LEAKING ENGINE COOLANT FROM BACK OF CYLINDER HEAD. TOOK CAR IN TO HAVE HEAD GASKET CHANGED WAS TOLD THE GASKET WAS NOT THE PROBLEM. THE PROBLEM WAS THE ENGINE BLOCK THAT THE THREADS IN THE ENGINE BLOCK WERE STRIPPED. WAS TOLD BY TOYOTA THAT IT WAS A BIG PROBLEM AND IT WOULD COST BETWEEN 1500-1700 TO FIX THE HEAD BOLT THREADS. CONSIDER THE NUMBER OF CARS TRUCKS AND SUVS WITH THIS ENGINE THERE SHOULD BE A RECALL OR SOME TYPE OF OWNER ASSISTANCE FOR THIS PROBLEM.

    Source: NHTSA WEB SITE
  • 2008 SCION XB
    - ALNEY, MD

    TL* THE CONTACT OWNS A 2008 SCION XB. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE POWER STEERING SUDDENLY FAILED CAUSING THE STEERING WHEEL TO BECOME VERY DIFFICULT TO TURN. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED AND REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE THE FAILURE WAS MILEAGE WAS 110.00.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2016 SCION IA
    - SEATTLE, WA

    I AM A 113 LB ADULT. WHENEVER I SIT ON A 2-INCH FOAM CUSHION IN THE PASSENGER SEAT OF OUR SCION IA, THE "PASSENGER AIRBAG OFF" WARNING ILLUMINATES ON THE DASHBOARD. THE SEAT IS TOO LOW AND HARD FOR ME TO SIT COMFORTABLY WITHOUT THE CUSHION, AND I ALSO HAVE TO USE IT WHEN I DRIVE THE SCION IA. BUT THE AIRBAGS SHOULD NOT BE OFF FOR PERSONS WEIGHING MORE THAN 85 LBS. THIS DOES NOT HAPPEN WHEN A PASSENGER WEIGHING OVER 125 LBS SITS ON THE CUSHION. BUT IT MEANS THAT FOR PASSENGERS WEIGHING BETWEEN 85 LBS AND 125 LBS, THERE WILL BE NO AIRBAG PROTECTION. I USED THE SAME CUSHION IN OUR 2015 MAZDA 3, WITH NO PROBLEM; SO CLEARLY THERE IS A PROBLEM WITH THE LOCATION OR FUNCTION OF THE SENSORS IN THE SCION IA. WHEN I TOOK IT TO THE DEALER, THE SERVICE DEPARTMENT RECOMMENDED EITHER NOT USING ANY SEAT CUSHION OR PUTTING A WEIGHT UNDER THE CUSHION, BUT DID NOT RECORD MY COMPLAINT. THIS IS AN ONGOING PROBLEM, SO THE DATE I ENTERED BELOW IS THE FIRST DAY I RODE AS A PASSENGER IN THE CAR. BY THE WAY, I DON'T KNOW WHY THE 2016 SCION IA IS NOT A RECOGNIZED MODEL IN YOUR SYSTEM.

    Source: NHTSA WEB SITE
  • 2011 SCION TC
    - MONROE, LA

    SUNROOF SPONTANEOUSLY SHATTERED. I WAS DRIVING DOWN THE ROAD AROUND 40MPH AND SUDDENLY HEARD A VERY LOUD NOISE. SHORTLY AFTER THIS, I HEARD MY SUNROOF CRACKING ABOVE ME. WHEN I PULLED OVER TO LOOK, I SAW THAT MY SUNROOF HAD SHATTERED ALONG THE LEFT, RIGHT AND BACK OF THE SUNROOF. TOOK IT TO THE DEALERSHIP AND THEY ESTIMATE IT TO BE AROUND $1200-$1300 TO FIX. $800 FOR THE GLASS BY ITSELF. THERE WERE NO OTHER CARS AROUND ME WHEN IT HAPPENED AND NOTHING ABOVE ME THAT COULD HAVE FALLEN AND DONE THIS. IF YOU HAVE HAD THIS SAME ISSUE, PLEASE CONTACT SCION TO LET THEM KNOW SO WE CAN GET A RECALL STARTED. 1-866-707-2466.

    Source: NHTSA WEB SITE
  • 2008 SCION XB
    - CORBIN, KY

    I OWE A 2008 SCION XB. I HAVE NOTICE THE OIL CONSUMPTION OVER THE PAST 5 YEARS USE MORE AND MORE EACH TIME. I HAD ASKED THE PLACE I GET SERVICE AT ABOUT THE PROBLEM. THEY HAD TOLD ME ABOUT TOYOTA HAVING A PROBLEM WITH DIFFERENT MODELS HAVE PROBLEMS USING OIL. I HAVEN'T SEE ANY OIL LEAKS OR HAS MY MECHANIC.

    Source: NHTSA WEB SITE
  • 2008 SCION TC
    - SALEM, AL

    WHILE DRIVING THIS CAR I HAVE FELT AS IF I WAS GOING TO BE SLUNG INTO TRAFFIC ON THE INTERSTATE ,HIGHWAYS, CITY ROADS , COUNTRY ROADS, AND DEFINITELY IN MOST CURVES. IT'S LIKE THE CAR HAS A MIND OF ITS OWN GOING WHERE IT WANTS AT LOW SPEEDS YOU CAN'T FEEL OR SEE IT TO MUCH BUT AFTER AROUND 35 TO 40 IS WHEN IT'S MOST NOTICEABLE I FEEL THAT I GOT I WILL TRADE FOR SOME THIS HAS RESULTED IN MY VEHICLE TO BE TOTALED OUT. AS I WAS GOING AROUND A TURN ONE DAY THE VEHICLE SUDDENLY PULLED HARDER INTO THE TURN SO I TRIED TO ADJUST BUT IT SENT ME INTO A FISHTAIL AND BEFORE I COULD GET OFF THE ROAD I IMPACTED WITH ANOTHER CAR WHICH DEPLOYED SEVEN AIRBAGS.

    Source: NHTSA WEB SITE
  • 2008 SCION XB
    - HAUGHTON, LA

    ELECTRONIC STEERIN MODULE LOCATED UNDER THE DASH ARE A DANGER TO PEOPLES LIVES AND CAN GO OUT WITHOUT WARNING AND CAUSE THE DRIVER TO LOSE COMPLETE CONTROL OF THE VEHICLE. ALSO THESE MODULES ON A 2008 MALIBU, 2009 SATURN AND MANY OTHER VEHICLES ARE KNOWN TO HAVE THE SAME PROBLEM. THE MANUFACTUERS OF THE AUTO HAVE ISSUED A TSB ON THIS ITEM WHEN THEY SHOULD HAVE ISSUED A RECALL. IF THIS MATTER IS NOT TAKEN CARE OF ASAP SOMEONE WILL LOSE THIER LIFE! JUST A MATTER OF TIME! I HAVE 35 YEARS MECHANIC EXPERIENCE ON VEHICLES AND 27 YEARS EXPERIENCE ON JET ENGINES WITH THE GOV. THESE SAME TYPE MODULES ARE BEING USED ON CURRENT MODEL VEHICLES OF ALL MAKES AND SHOULD BE DEEMED UNSAFE! ANYTHING THAT DOES NOT ALLOW YOU TO HABDLE YOUR VEHICLE AFTER FAILURE IS A DANGER TO LIVES AND MANUFACTUERS ARE AWARE OF THIS. THEY WOULD NOT HAVE ISSUED TSB'S IF THEY WERE NOT AWARE! READ ONLINE IN FORUMS AND COMPLAINTS THIER HAS BEEN CRASHES RESULTING IN SERIOUS INJURIES!

    Source: NHTSA WEB SITE