SCION Complaints
View complaints related to SCION. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
-
2004 SCION XA- APPLE VALLEY, MN
DRIVING HOME AND HIT ANOTHER VEHICLE THAT WAS STOPPED. I WAS GOING APPROX. 40-45 MPH. AT THE TIME OF THE ACCIDENT. I REAR ENDED A OLDER CADILLAC, IN MY SCION XA, THE AIR BAGS NEVER WENT OFF!!
Source: NHTSA WEB SITE -
2012 SCION TC- PHONEIX, AZ
ON MY WAY HOME ON I-10 THERE WAS NO TRAFFIC NEAR ME, WINDOWS UP SUNROOF CLOSED AC ON, MY ROOMMATE WITH ME WE HEAR WHAT SOUNDED LIKE A GUN SHOT THAN A SHOWER OF GLASS. WE PULLED OVER TO FIND THE GLASS PANEL IN THE ROOF HAD SHATTERED THERE WAS NO IMPACT MARK(S) I DROVE STRAIGHT TO THE PLACE I GOT THE CAR(NEW) (PHILPOT MOTORS IN NEDERLAND TX) WHERE I WAS TOLD THAT THEY HAD TWO CARS ON THE LOT THAT DID THE SAME THING, BUT COMPLETELY REFUSED TO DO ANYTHING ABOUT THIS ISSUE. I CALLED MY INSUR, CO. ABOUT IT AND THAT TOLD ME THAT SHOULD BE WARRANTY DEAL. NO ONE HAD ANY INFORMATION TO HELP ME, AND I HAD SEARCHED AND FOUND MANY OTHER PEOPLE THAT HAVE HAD THIS ISSUE, AND TOYOTA REFUSED TO OFFER ANY HELP. TOYOTA NEEDS TO MAKE THIS RIGHT TO ALL THE PEOPLE WITH THIS CAR...
Source: NHTSA WEB SITE -
2005 SCION XA- MONROE, GA
AIRBAGS DID NOT DEPLOY, VEHICLE SPEED WAS 45 MPH. THE ENTIRE FRONT END WAS DAMAGED. SWERVED TO MISS HITTING A DEER, SPUN OUT AND HIT AN EMBANKMENT. POINT OF IMPACT WAS DRIVERS SIDE FRONT AND NOTHING, NOT ONE AIRBAG DEPLOYED.
Source: NHTSA WEB SITE -
2010 SCION TC- RADCLIFF, KY
I PURCHASED MY SCION FROM MY LOCAL DEALERSHIP IN FEB OF 2015. ON THE 17TH OF MARCH WHEN COMING TO A STOP THE DRIVER SEAT MOVED FORWARD ON ITS OWN. THE SEAT HAD BECAME UNLATCHED FROM THE SEAT RUNNER UNDER THE DRIVER SEAT. I HAD TO ADJUST THE SEAT AND MADE SURE THAT IT LOCKED INTO PLACE. SINCE THEN THIS PROBLEM HAS HAPPENED OVER AND OVER. I WOULD SAY AT LEAST 40 TIMES. THE SEAT WILL NOT LOCK INTO PLACE WHEN YOU SLIDE THE SEAT FORWARD OR MOVE IT TO PLACE ITEMS BEHIND IT AS WELL. IT WILL LOCK ON ONE SIDE OF THE SEAT RUNNER AT TIMES AND I HAVE TO ADJUST IT EACH TIME. THIS PROBLEM CAN BE A SAFELY ISSUE WHEN BRAKING HARD OR IN A ACCIDENT AS WELL. I HAVE SEEN RECALLS ON THIS PROBLEM WITH OTHER MODELS OF THIS AUTO. I TALK TO MY LOCAL TOYOTA DEALERSHIP ABOUT THE PROBLEM BUT THEY SAY THERE IS NO RECALL OR REPAIR BULLETIN ON MY MODEL AT THIS TIME. UPDATED 09/08/15*LJ 10/5 MA UPDATED 12/16/2015*JS UPDATED 12/06/2017*CN
Source: NHTSA WEB SITE -
2009 SCION XB- CROSSVILLE, TN
HAD SOMEONE PULL OUT IN FRONT OF ME WHEN I WAS TRAVELING. UNABLE TO STOP IN TIME EVEN AFTER LOCKING UP THE BRAKES. WAS DOING APPRX. 42 MPH HITTING THE TRUCK, IMPACT WITH BOTH VEHICLES TRAVELING APPRX 25 YARDS INTO THE DITCH. MY AIRBAGS DID NOT DEPLOY AT ALL. NONE OF THE AIRBAGS. LUCKILY MY SEAT BELT DID THE JOB TO PROTECT ME. WAS ESCORTED BY AMBULANCE TO LOCAL HOSPITAL.
Source: NHTSA WEB SITE -
-
2006 SCION TC- SEATTLE, WA
I WAS DRIVING ON THE FREEWAY AND HEARD A LOUD CRACK. MY AC WAS ON AND IT WAS ABOUT 92 DEGREES OUTSIDE. MY FRONT SUNROOF WIND DEFLECTOR COMPLETELY SHATTERED....UPDATED 08/27/15 *BF
Source: NHTSA WEB SITE -
2006 SCION TC- BROOKESVILLE, FL
TL* THE CONTACT OWNS A 2006 TOYOTA SCION TC. WHILE DRIVING AT ANY SPEED, THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND THERE WAS A FUEL ODOR. THE VEHICLE WAS TAKEN TO THE INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE IGNITION SWITCH LEAKED. AS A RESULT, THE CHARCOAL CANISTER WAS REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 47,841.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2006 SCION TC- FLORAL PARK , NY
TL* THE CONTACT OWNS A 2006 TOYOTA SCION TC. THE CONTACT STATED THAT WHILE AT A STOP LIGHT, THERE WAS AN ABNORMAL NOISE AND THEN THE FRONT WIND DEFLECTOR FRACTURED. THE VEHICLE WAS TAKEN TO TWO WINDOW REPAIR SHOPS WHO RECOMMENDED THAT THE VEHICLE BE TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION AND DIAGNOSIS. THE VEHICLE WAS TAKEN TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 73,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 SCION TC- SYRACUSE, UT
A FEW DAYS AGO, WE WERE DRIVING WHEN OUR SUN ROOF EXPLODED. WE HEARD THE LOUDEST BANG I HAVE HEARD AND THEN GLASS STARTED FALLING THROUGH THE EDGES OF THE SUN SHADE THAT WAS CLOSED. HAD IT NOT BEEN FOR THE SUN SHADE, I AM SURE WE WOULD HAVE BEEN SHOWERED WITH GLASS SHARDS, AND THERE IS NO DOUBT THAT WE WOULD HAVE WRECKED THE CAR. WHEN WE PULLED OVER THE MOON ROOF WAS OBVIOUSLY BLOWN OUTWARD, WHICH I HAVE PICTURES OF. AFTER A BRIEF RESEARCH I FOUND THAT THIS ISSUE WAS A COMMON ONE. WHEN MY WIFE CALLED TOYOTA THE FIRST GUY SAID HE HAD SEEN THIS BEFORE, BUT TOYOTA WOULD NOT COVER IT UNDER THE EXTRA BUMP TO BUMPER WARRANTY, WE BOUGHT. TOYOTA REFERRED ME TO THE TOLL FREE NUMBER (1-800-331-4331) TO LODGE A COMPLAINT AND SEE IF THEY COULD DO ANYTHING. TOYOTA GAVE ME A CASE NUMBER (1507133039) AND SAID SOMEONE FROM CUSTOMER RELATIONS WOULD BE CALLING ME BACK. THE GUY THAT CALLED ME BACK WAS DENNIS KING FROM THE TOYOTA DEALERSHIP IN RIVERDALE, UTAH WHERE WE FIRST CALLED, AND HE SAID HE COULDN'T DO ANYTHING THAT IT WOULD HAVE TO BE TOYOTA THAT AUTHORIZES ANY REPAIR. I HAVE INCLUDED JUST A FEW OF THE WEB LINKS THAT DISCUSS THE ISSUE OF EXPLODING MOON ROOFS. HTTP://WWW.WJLA.COM/ARTICLES/2014/07/7-ON-YOUR-SIDE-EXPLODING-SUNROOFS-ARE-MORE-COMMON-THAN-YOU-MIGHT-THINK-105226.HTML . HTTP://WWW.USGLASSMAG.COM/AGRR/BACKISSUES/2013/JANUARYFEBRUARY/PLAYINGSHERLOCK__FEATURE.HTM HTTP://WWW.NBCNEWYORK.COM/NEWS/LOCAL/SHATTERED-GLASS-SUNROOF--293692881.HTML
Source: NHTSA WEB SITE -
2007 SCION TC- HULL, GA
WE PURCHASED A 2007 SCION TC FOR OUR SON. WE HAVE HAD NO PROBLEM WITH THE CAR AND WE WERE UNAWARE OF THE TOYOTA REPORTS ON IT. WE HAVE HAD THE CAR SERVICED AND HAVE RECORDS. HE WAS DRIVING HOME FROM WORK AND WITHOUT WARNING HIS ENGINE BLEW. I LEARNED ABOUT THE OIL CONSUMPTION PROBLEM ON THE CAR SO WE HAD IT TOWED TO OUR LOCAL DEALERSHIP AND CHECKED. THEY FELT THAT THE PROBLEM WAS PART OF THE OIL CONSUMPTION PROBLEM AND SENT THE INFORMATION UP THE STREAM FOR IT TO BE DENIED BY THE WARRANTY PERSON WHO MADE HIS DECISION BASED ON A COUPLE OF PICTURES AND THE FACT THAT THE CAR WAS NOT BONE DRY FROM OIL. IT SHOWED ALL THE DAMAGE OF A VECHILE WITH OIL CONSUMPTION PROBLEM. THEY HAVE NOW DENIED MY CLAIM AGAIN AND STILL THE PERSON THAT IS MAKING THE DECISION DID NOT SEND THE FIELD REP TO LOOK AT THE CAR. WE ARE LOYAL TOYOTA OWNER AND CURRENTLY OWN 5. WE HAVE NEVER EVER BEEN SO DISAPPOINTED IN THE WAY A SITUATION WAS HANDLED. MY SON COULD HAVE BEEN SERIOUS INJURED IF HE WAS NOT ABLE TO GET OFF OF THE BUSY HIGHWAY IN TIME. HE HAD NO WARNING. I HAVE BE DOING MY RESEARCH AND HAVE LEARNED THE SCOPE OF THE PROBLEM AND TOYOTA, KNOW THE SCOPE IS TRYING TO SWEEP IT UNDER THE RUG. I STILL OWE 2 YEARS OF PAYMENTS ON THIS CAR AND THEY WOULD LIKE ME TO PAY $6200 TO REPLACE MY ENGINE. IT HAS DEFINITELY BEEN IDENTIFIED AS AN ENGINE PROBLEM AND THEY ARE MAKING MORE MONEY ON A PROBLEM THAT THEY CAUSED. I NOTICED THAT THERE ARE 2 CLASS ACTION SUITS AGAINST THEM FOR THE PROBLEM BECAUSE IT IS SO BIG. PLEASE ISSUE A RECALL SO THAT ALL OF US INVOLVED CAN DRIVE SAFELY IN THE CARS THAT WE WORK HARD TO PAY FOR.
Source: NHTSA WEB SITE