SCION Complaints
View complaints related to SCION. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2004 SCION XA- SMITHBURG, MD
I JUST GOT HOME FROM WORK I WAS HOME 30 MINUTES. MY SON TOLD ME MY CAR WAS CUTTING OFF AN ON. GRABBED MY KEYS WENT OUTSIDE AN MY WAS TURNING OFF AN ON ,STARTED MY CAR WITH THE KEYS IT STARTED UP, TURNED IT OFF IT CAME BACK ON AN IT WAS IDLING HARD THEN SMOKE STARTED COMING FROM ENGINE POPPED MY HOOD SMOKE FLOODING EVERYTHING RAN FOR FIRE EXTINGUISHER COULDN'T FIND IT RAN FOR THE HOSE WET IT. IT'S THE WIRES FROM THE BATTERY DOWN TO UNDER THE FRONT OF THE CAR. LEFT THE HOOD UP. CAME OUT 3 HOURS LATER THE FAN IS ON IN THE CAR! HAD TO DISCONNECT THE BATTERY TO GET THE CAR TO TURN OFF COMPLETELY! !!!
Source: NHTSA WEB SITE -
2007 SCION TC- BRUNSWICK, GA
LETTER FROM CONGRESSMAN CARTER ON BEHALF OF CONSTITUENT RE 2007 TOYOTA SCION RECALL. *SMD THE CONSUMER STATED THE VEHICLE HAD AN ENGINE/OIL PROBLEM. THE ENGINE WAS REPLACED IN JULY 2014, DUE TO A ROD BEING THROWN THROUGH THE ENGINE BLOCK. THE CONSUMER THEN RECEIVED A WARRANTY ENHANCEMENT NOTIFICATION REGARDING AN OIL CONSUMPTION PROBLEM. HE SUBMITTED DOCUMENTATION FOR REIMBURSEMENT. HOWEVER, TOYOTA NEVER RESPONDED. *JB
Source: FORWARDED FROM A CONGRESSIONAL OFFICE -
2008 SCION XB- HILO, HI
TL* THE CONTACT OWNS A 2008 TOYOTA SCION XB. WHILE DRIVING APPROXIMATELY 30 MPH, THE POWER STEERING BECAME INOPERABLE WITHOUT WARNING. THE FAILURE RECURRED ON ONE OTHER OCCASION. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2006 SCION XB- SALEM, OR
WIFE WAS DRIVING HOME HIT A PARKED CAR DRIVING AT 25MPH. NO AIR BAG WAS DEPLOYED, SUFFERED BRUSING TO CHEST AND STOMACH
Source: NHTSA WEB SITE -
2006 SCION XB- CRESTWOOD, IL
I WAS DRIVING ALONG AND WANTED TO PUT MY REAR PASSENGER WINDOW DOWN SLIGHTLY TO LET AIR CIRCULATE. I NOTICED THAT IT DID NOT MOVE WHEN I HIT THE CONTROL FROM THE FRONT SEAT. LATER AFTER I STOPPED, I WENT AROUND AND OPENED THE DOOR AND TRIED THE SWITCH ON THE DOOR. THE WINDOW WOULD NOT OPEN. I CONTACTED SCION BY EMAIL AND THEY TOOK DOWN THE INFORMATION AND ASSIGNED ME CASE #150808054 AND TOLD ME TO CONTACT THEM BY PHONE. I DID AND SPOKE WITH LAUREN WHO WAS VERY GRACIOUS AND TOOK INFO FROM ME BUT HAD NO RESOLUTION FOR THE PROBLEM AND TOLD ME THE DEALERSHIP WOULD HAVE TO GIVE ME A PRICE ON REPAIRING IT. THE DEALERSHIP CONTACTED ME AND SAID IT WOULD BE BETWEEN $300 AND $500 DEPENDING ON WHAT WAS WRONG TO FIX IT. THE GENTLEMEN TOLD ME THERE WAS NOTHING MORE TO BE DONE IF SCION DIDN'T OFFER TO REPAIR IT FOR ME. I AM A SENIOR CITIZEN AND CANNOT AFFORD THIS TYPE OF COST TO REPAIR A WINDOW. THEREFORE I AM DRIVING WITH IT UNABLE TO OPEN. NOW AS FAR AS I AM CONCERNED THIS IS A MAJOR SAFETY ISSUE. IF SOMEONE IS IN THE BACKSEAT AND FOR ANY REASON WOULD NEED TO GET THAT WINDOW DOWN AND COULDN'T IT COULD BE VERY SERIOUS. A WINDOW SHOULD WORK AS LONG AS THE CAR IS ON THE ROAD AND THERE IS NOTHING TO OVERRIDE THE ELECTRICAL SYSTEM TO OPEN THE WINDOW. THIS LOOKS LIKE A MAJOR SAFETY ISSUE TO ME. I WENT ONLINE AND FOUND THAT THERE ARE A LOT OF PEOPLE HAVING THIS ISSUE WITH THIS PARTICULAR CAR. SCION SEEMS TOTALLY UNCONCERNED AND OFFERED NO HELP. WHAT CAN BE DONE IF ANYTHING? YOU ARE MY LAST HOPE FOR RESOLVING THIS...IT MAKES ME EXTREMELY NERVOUS TO KNOW THAT WINDOW CANNOT BE OPENED FOR WHATEVER REASON IT MIGHT NEED TO BE. I WILL APPRECIATE ANY HELP YOU CAN GIVE ME ON THIS. THANK YOU.
Source: NHTSA WEB SITE -
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2008 SCION XB- MANTECA, CA
TL* THE CONTACT OWNS A 2008 SCION XB. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT CRASHED INTO A VEHICLE FROM THE REAR. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT WAS THE ONLY PERSON IN THE VEHICLE AND SUSTAINED INJURIES TO THE BACK, RIGHT HAND, NECK, AND BACK OF HEAD. THE CONTACT DID NOT SEEK MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2006 SCION TC- EVERETT, WA
OUR TOYOTA 2006 SCION TC WAS INVOLVED IN A HEAD ON COLLISION WHEN IT WAS PULLING OUT SLOWING ON A MAIN ROAD AND THE OTHER TRUCK INVOLVED WAS PROBABLY TRAVELING CLOSE TO 45MPH, THE CAR WAS TOTALED BUT NOT ONE AIR BAG WORKED. THIS CAR WAS PURCHASED BECAUSE IT HAD A HIGH SAFETY RATING, HOWEVER IT IS JUST LUCKY THE DRIVER AND PASSENGER WERE NOT SERIOUSLY HURT. HAD THE CAR NOT BEEN TOTALED WE WOULD HAVE INSISTED IT BE TOTALED, WOULD NEVER PURCHASE ANOTHER TOYOTA AGAIN.
Source: NHTSA WEB SITE -
2015 SCION XB- HOLLY SPRINGS, GA
WHILE DRIVING ON A LIMITED ACCESS HIGHWAY AT HIGHWAY SPEED, THE PASSENGER BUMPED THE TRANSMISSION SHIFT CONTROL WITH HIS LEG, MOVING THE VEHICLE FROM AUTOMATIC MODE INTO MANUAL MODE, CAUSING THE VEHICLE TO SHIFT INTO 3RD GEAR, AND CAUSING A CORRESPONDING ABRUPT SLOWDOWN OF THE VEHICLE WITHOUT ACTUATION OF THE BRAKE LIGHTS TO WARN FOLLOWING VEHICLE OF THE SLOWDOWN. A FOLLOWING VEHICLE HAD TO BRAKE HARD TO AVOID A COLLISION WITH MY SCION XB, WHILE I CORRECTED THE SITUATION BY SHIFTING THE TRANSMISSION CONTROL BACK INTO AUTOMATIC MODE. I BELIEVE THERE IS AN INSUFFICIENT DETENTE MECHANISM TO RETAIN THE VEHICLE IN AUTOMATIC TRANSMISSION MODE, AND THAT ACCIDENTAL SHIFTS INTO MANUAL MODE AT HIGHWAY SPEEDS ARE NOT ADEQUATELY PREVENTED. AN UNINTENDED DOWNSHIFT CAUSED BY A PASSENGER COULD RESULT IN AN ACCIDENT CAUSING GREAT INJURY IF IT WERE TO OCCUR IN HEAVY TRAFFIC AT HIGHWAY SPEEDS. THE VEHICLE COULD ALSO BE DAMAGED BY THESE UNINTENDED/UNCOMMANDED DOWNSHIFTS, CAUSING A CATASTROPHIC FAILURE OF THE VEHICLE DURING SUBSEQUENT EXCURSIONS.
Source: NHTSA WEB SITE -
2009 SCION XB- PARMA, OH
HEAR A HUMMING COMING FROM THE REAR DRIVER SIDE AT 40 TO 60 MPH , ALMOST SOUNDED LIKE A MUFFLER GETTING LOUDER REAR WHEEL BEARING BAD , REPLACING AT $210.00 FOR WHEEL BEARING .
Source: NHTSA WEB SITE -
2008 SCION XD- SHORELINE, WA
PURCHASED CAR USED FROM DEALERSHIP IN MARCH 2013 WITH 38,900 MILES. WATER PUMP REPLACED AT 43,739. JANUARY 2015 ENGINE REPLACED BY DEALER DUE TO OIL LOSS AT 55,285 MILES. INSTALLED FRONT BRAKES LATE JUNE 2015 AT 58,652. MID JULY 2015 EXPERIENCE CLUNKING SOUNDS COMING FROM DRIVER'S SIDE UPON ACCELERATION. CLUTCH FEELS "LOOSE." INDEPENDENT MECHANIC INSTALLS BOLT AND NUT ON MOTOR MOUNT. PROBLEM CONTINUED OVER WEEKEND. MECHANIC SAID DRIVER'S SIDE CONTROL ARM IS LOOSE AND NEEDS REPLACEMENT. TOOK CAR TO DEALER WHO SAYS NEW MOTOR MOUNT IS BEING ORDERED, DESPITE NEWNESS OF ENGINE AND NO EVIDENCE OF CRACKING. THEY DENY CONTROL ARM NEEDS REPLACEMENT. VEHICLE FEELS UNSAFE TO DRIVE IN CITY OR FREEWAY.
Source: NHTSA WEB SITE