SCION Complaints

View complaints related to SCION. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2009 SCION XB
    - PAXINOS, PA

    TL* THE CONTACT OWNS A 2009 TOYOTA SCION XB. WHILE DRIVING APPROXIMATELY 35 MPH, THERE WAS SMOKE COMING FROM THE REAR OF THE VEHICLE. THE DRIVER IMMEDIATELY STOPPED THE VEHICLE. FLAMES WERE PRESENT UNDER THE HOOD AND THE SUBFRAME OF THE VEHICLE. THE FLAMES EVENTUALLY SELF EXTINGUISHED. THE VEHICLE WAS TOWED TO THE DEALER WHO DIAGNOSED THE CAUSE OF THE FAILURE WAS DUE TO THE MOTOR FAILING. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 112,000. THE VIN WAS NOT AVAILABLE. UPDATED 11/23/15*LJ NO VIN NUMBER, UPDATED 4/13/18*JB CONSUMER STATED ENGINE FAILURE-FIRE UNDER HOOD NO EXTERNAL DAMAGE NO INJURIES. GETTING A BIG RUN AROUND FROM TOYOTA FOR RECALL PART DAMAGE, TOYOTA WON'T RESUME RESPONSIBILITY EVEN THOUGH ON RECALL LIST. UPDATED 10/11/18*JB

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2007 SCION TC
    - WOODRIDGE, IL

    TL* THE CONTACT OWNS A 2007 TOYOTA SCION TC. WHILE DRIVING AT APPROXIMATELY 35 MPH, THERE WAS AN ABNORMAL NOISE COMING FROM THE VEHICLE AND AN UNKNOWN WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT WHILE THE VEHICLE WAS BEING DRIVEN TO THE DEALER, AN UNKNOWN PART OF THE ENGINE FELL OUT CAUSING OIL TO SPILL OUT WITH FUMES OF SMOKE. THERE WAS NO FIRE BUT A FIRE REPORT WAS FILED WITH THE FIRE DEPARTMENT. THE VEHICLE WAS TOWED TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 84,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2015 SCION FR-S
    - HOWARD BEACH, NY

    CONTINUED...IT IS RIDICULOUS OF THIS [email protected] TO IGNORE COMPLAINTS OF SUCH UNSAFE CARS AS THIS SMALL LITTLE CAR THAT THEY USE THAT I SAW TODAY WITH THE NYPD 101 OR NYPD 105 THERE THAT HAS REGULAR LIGHTS ON THE TOP OF THE CAR AND CAN BE USED FOR REGULAR POLICE WORK ALMOST AS STUPID AS THE NYPD HWY UNIT CAR THERE WITH NO LIGHTS ON THE TOP OF THE VEHICLE THERE THAT COULD BE USED FOR CHASES ALSO. I MEAN HOW MANY TIMES IS THE NYPD GOING TO BE QUESTIONED OR REPORTED FOR HAVING UNSAFE VEHICLES PLUS THEY IGNORE ME AT [email protected]?????? WOW, I KNOW THE LAPD USES THAT TYPE OF SMALL CAR THERE FOR LIKE BRINGING PEOPLE AROUND BUT THE NYPD AS I SAW WITH THE CAR TODAY WITH THE NYPD 101 OR NYPD 105 THERE ON ROCKAWAY TNPK THERE CAN BE USED FOR REGULAR POLICE USE THERE. WOW. A CAR THAT SMALL CAN BE USED FOR REGULAR POLICE BUSINESS??? THAT IS JUST AS BAD AS THE NYPD HWY UNIT CARS WITH NO LAMPS ON THE TOP OF THE VEHICLES USED FOR REGULAR CHASES ON HIGHWAYS.

    Source: NHTSA WEB SITE
  • 2015 SCION FR-S
    - HOWARD BEACH, NY

    I AM WRITING TO FILE YET ANOTHER COMPLAINT ABOUT AN UNSAFE NYPD CAR I SAW TODAY ON ROCKAWAY TNPK IN LAWRENCE, NY THERE OF THE 101 PCT OR THE 105 PCT. YES, HAVE ANY OF YOU SEEN THESE SMALL LITTLE CARS LIKE THE LAPD HAS? YES, THE LAPD HAS SMALL LITTLE VEHICLES LIKE THIS BUT THEY ARE USED TO JUST TRANSPORT PEOPLE. THE NYPD AGAIN HAS ANOTHER UNSAFE VEHICLE BEING THE SAME TYPE OF VEHICLE BUT IT IS USED FOR CHASES AND FOR LIKE LAW ENFORCEMENT. YOU SHOULD SEE IT, IT IS LIKE A SMALL TWO DOOR VERY SMALL CAR WITH SCARY LOOKING SCARY ENOUGH LIGHTS LIKE THE REGULAR NYPD CARS HAVE. OH, LORD, YOU CAN NOT USE THAT TYPE OF NYPD CAR IN LIKE CAR CHASES OR SOMETHING, IT HAS REGULAR LIGHTS ON THE TOP OF THE CAR THERE. THE LAPD HAS THEM BUT THE LAPD SAYS THEY ARE USED JUST FOR LIKE MOVING PEOPLE AROUND. YES, THE NYPD CAR HAS THIS SMALL CAR HERE AND IT HAS REGULAR LIGHTS AND ALL OF THAT ON THE TOP OF THE CAR. UNSAFE AGAIN OF THE NYPD. THE NYPD CAN BE CONTACTED AT 1-646-610-5000. ONE UNSAFE CAR AFTER ANOTHER WITH THE NYPD LIKE THE HWY PATROL CARS WITHOUT THE LIGHTS ON TOP.

    Source: NHTSA WEB SITE
  • 2005 SCION XA
    - AURORA, CO

    ON SEPTEMBER 9, 2015 AFTER STARTING THE CAR AT A STORE - THE AIRBAG LIGHT (SRS LIGHT) CAME ON AND STAYED ON . THE OWNERS MANUAL SAID TO CONTACT TOYOTA IMMEDIATELY OR TAKE THE CAR IN TO A DEALER. I CALLED STEVINSON TOYOTA/SCION IN AURORA, CO WHERE THE CAR WAS PURCHASED 10 YEARS AGO. THE FIRST AVAILABLE SERVICE APPOINTMENT WAS IN TWO DAYS ON 9/11/15. THE SERVICE REPRESENTATIVE SAID THAT THE ONLY PROBLEM MIGHT BE IF I GOT INTO AN ACCIDENT AND THE AIR BAG MIGHT NOT DEPLOY BUT THIS DID NOT ALLEVIATE MY CONCERNS SO I DID NOT DRIVE UNLESS NECESSARY. AT THE DEALER THEY TOLD ME THAT I WOULD HAVE TO PAY $185 TO HAVE THE CAR CHECKED OUT EVEN THOUGH I INSISTED THAT THIS WAS A SAFETY ISSUE AND SHOULD BE UNDER WARRANTY, BUT TO NO AVAIL. AFTER CHECKING THE CAR OUT TOYOTA REPLACED A SPIRAL CABLE AND CHARGED ME $585 TOTAL. I AGAIN INSISTED TO THE SERVICE MANAGER THAT THIS SHOULD BE A SAFETY ISSUE AND COVERED BY TOYOTA, BUT AGAIN WAS DENIED. WHEN I SEARCHED THE INTERNET FOR THIS ISSUE I FOUND THAT THIS WAS A COMMON AND RECURRING PROBLEM FOR SCIONS (ESPECIALLY THE SPIRAL CABLE). LATER I CONTACTED TOYOTA DIRECTLY TO PLEAD THE CASE FOR MAKING THIS A SAFETY/WARRANTY ITEM I WAS TOLD BASICALLY - TOUGH LUCK - THE CAR HAD MORE THAN 50, 000 MILES AND OLDER THAN 5 YEARS. I BELIEVE TOYOTA IS WRONG ON THIS AND BECAUSE OF THE HUGE PROBLEMS WITH AIR BAGS ON THEIR CARS THEY SHOULD CONSIDER THIS A SERIOUS SAFETY ISSUE AND COVER IT UNDER WARRANTY. AS A SIDE NOTE - WHILE DRIVING WITH THE AIR BAG LIGHT ON - MY WIFE WANTED TO CARRY A BIG KNIFE IN THE FRONT SEAT SO THAT WE COULD GET OUT IF IT MALFUNCTIONED!

    Source: NHTSA WEB SITE
  • 2004 SCION XB
    - OAKDALE, NY

    WHILE OPENING REAR HATCH THE HANDLE PULLED OFF. NO UNDUE PRESSURE WAS USED, IT LITERALLY JUST PULLED OFF INTO MY HAND AS I ATTEMPTED TO SIMPLY OPEN THE DOOR. I HAVE READ NUMEROUS COMPLAINTS OF THIS PROBLEM WITH THIS PARTICULAR YEAR & MODEL SCION , THIS IS OBVIOUSLY A MANUFACTURING DEFECT. SCION/TOYOTA REFUSES TO REPLACE THE PART WITHOUT A SUBSTANTIAL CHARGE.

    Source: NHTSA WEB SITE
  • 2008 SCION XB
    - SAN FRANCISCO, CA

    ON 9/14/15 AROUND 7AM MY POWER STEERING WAS WORKING GREAT, BUT 30 MIN. WHEN I TURNED MY CAR ON I SAW THE STEERING WHEEL WARNING INDICATOR HAS TURNED ON. NOT KNOWING ANYTHING I DROVE MY CAR TO AN AUTOBODY TO HAVE IT CHECKED AND THEY TOLD ME IT WAS THE ELECTRIC MECHANISM THAT NEEDS TO BE FIXED AND TO BRING MY CAR INTO THE DEALER FOR FURTHER INVESTIGATION. LATER THAT DAY I DROVE MY CAR TO THE DEALER WITH A REALLY STIFF STEERING WHEEL. THE NEXT DAY THE DEALER CALLED AND TOLD ME THAT THE POWER STEERING WILL NEED TO BE REPLACED BECAUSE IT WAS INOPERATIVE, SO I HAD THEM REPLACE THE PART AND THE TOTAL HAS PUT A HOLE IN MY WALLET. I HAVE HAD THIS CAR SINCE JULY 2007 AND IT HASN'T EVEN BEEN 10 YEARS YET THAT PART IS NOT FUNCTIONAL ANYMORE.

    Source: NHTSA WEB SITE
  • 2006 SCION XB
    - TAMPA , FL

    THE DRIVER SEAT SUDDENLY WENT BACK SKIPPING MULTIPLE SEAT SETTINGS. LUCKILY, I AM FAIRLY STRONG (AS WELL AS THE STEERING COLUMN) I WAS ABLE TO HOLD ON TO THE STEERING WHEEL UNTIL I WAS ABLE TO COME TO A COMPLETE STOP. BEFORE THE SEAT FAILED, I DID NOT CHANGE ANY SEAT POSITION (I PROBABLY ADJUSTED IT A WEEK BEFORE IT HAPPENED). IT HAPPENED AGAIN IN FEBRUARY, THAT TIME IT HAPPENED TO ME IMMEDIATELY AFTER PUTTING THE AUTOMATIC TRANSMISSION IN PARK THE SEAT DROPPED BACK ONE POSITION BACK. AFTER ALL THIS ALL HAPPENED I TOOK MY CAR TO MY LOCAL DEALER (TOYOTA OF TAMPA BAY) WHERE THEY LOOKED AT THE SEAT AND SAID THEY COULD NOT FIND ANYTHING WRONG. I AM SLIGHTLY SUSPICIOUS THAT THEY DID FIX SOMETHING BUT DID NOT WANT TO ADMIT THAT THERE IS A PROBLEM. THIS COULD HAVE CAUSED A SERIOUS ACCIDENT IF THIS HAPPENED TO SOMEONE ELSE OR IF I WAS DRIVING FASTER (E.G. ON THE INTERSTATE) WHERE SMALLER ADJUSTMENTS TO THE STEERING CAN CAUSE SEVERE INJURIES, IF NOT FATALITIES.

    Source: NHTSA WEB SITE
  • 2008 SCION XD
    - FOUNTAIN VALLEY, CA

    I WAS DRIVING AND ALL OF A SUDDEN THE CHECK ENGINE WOULD COME ON AND THE VEHICLE WOULD START SHAKING AND SLOW DOWN FOR MAYBE A COUPLE OF SECONDS THEN IT WOULD DRIVE NORMAL, SOMETIMES EITHER THE SAME DAY OR IN A COUPLE OF DAYS THE CHECK ENGINE LIGHT WOULD SHUT OFF AND VEHICLE WOULD DRIVE NORMAL AGAIN, THIS HAPPENED ABOUT 4/5 TIMES, I TOOK IT TO A MECHANIC, BUT WHEN I DID THE CHECK ENGINE WAS OFF AND HE FOUND NOTHING WRONG WITH IT, (NOT REALLY SURE IF HE EVEN DID A DIAGNOSTIC ON IT) HE STATED MAYBE IT WAS JUST A TEMPORARY GLICHE. THIS SUNDAY 9/6/2015, I WAS DRIVING, THE CHECK ENGINE CAME ON AND THE VEHICLE STARTED TO SHAKE BUT THIS TIME IT FELT IT WAS ABOUT TO STOP, THIS IS HAPPENING WHILE I WAS DRIVING IT WAS SCARY BECUASE A PERSON DRIVING BEHIND ME AT 40MPH DOES NOT KNOW THAT THE VEHICLE IN FRONT OF THEM MIGHT COME TO A FULL STOP AND THEY MAY CRASH INTO ME.. VERY SCARY.. LUCKILY THERE WAS NOT A LOT OF TRAFFICE BUT STILL IT WAS VERY SCARY. THIS TIME IT TOOK LONGER TO GET BACK TO A NORMAL SPEED I HAD TO CIRCLE AROUND, STOP THE CAR, HIT THE GAS A LITTLE TO SEE IF THAT WOULD HELP AND IT DID BUT I WAS ONLY 5 MINUTES AWAY FROM MY HOME. THIS IS VERY SCARY ESPECIALLY IF YOUR DRIVING IN A FREEWAY OR IN A BUSY STREET. I WANT TO KNOW IS THIS A TOYOTA SCION PROBLEM AND IS THIS HAPPENING TO OTHER SCION XD 2008 DRIVERS AND WHAT'S CAUSING THIS?

    Source: NHTSA WEB SITE
  • 2008 SCION TC
    - DELTONA, FL

    TL* THE CONTACT OWNS A 2008 TOYOTA SCION TC. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED EXCESSIVE OIL LOSS. AFTER 3,000 MILES, THE VEHICLE USED APPROXIMATELY 5-7 QUARTS OF OIL. THE PISTONS MADE AN ABNORMAL NOISE AND THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN STATED THAT THEY MUST PERFORM AN OIL CONSUMPTION TEST. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 120,965.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE