SCION Complaints

MY 10 YEAR OLD SON WAS SIMPLY OPENING THE BACK HATCH TO GET OUT A BAG AND THE WHOLE REAR DOOR GARNISH BROKE OFF. IT BROKE FROM SIMPLE DESIGNED USE AND NOW HANGS OFF THE VEHICLE AND THE HATCH WILL NOT CLOSE PROPERLY. SCION ISSUED A WARRANTY ENHANCEMENT PROGRAM BUT IT WAS ONLY GOOD FOR ONE YEAR AND DOES NOT COVER MY VEHICLE NOW EVEN THOUGH THE PART IS FAULTY AND THE VEHICLE IS NOW DANGEROUS TO DRIVE. PLEASE INSIST ON A VEHICLE RECALL SO THERE IS NO TIME LIMIT TO FIX THE PROBLEM.

DRIVERS SIDE FLOOR MAT ATTACHMENT HAS BROKEN OFF. THE PLASTIC ARMS HAVE SNAPPED AT THE END OF THE DRIVERS SEAT. THE FLOOR MATS NOW MOVE AROUND AND PRESENT A POSSIBLE SAFETY RISK IF THE FLOOR MAT BECOMES LODGED UNDER THE GAS PEDDLE.

MY DAUGHTER WAS TRAVELLING AT ABOUT 50 MPH WHEN THE SUNROOF EXPLODED. THANKFULLY SHE DID NOT LOSE CONTROL OF THE AUTOMOBILE. I CALLED SCION AND THEY SAID THERE WERE NO OTHER REPORTS OF THIS HAPPENING. I HAD TO GO THROUGH MY INSURANCE CARRIER AND AT THIS TIME I AM WAITING FOR THE PART TO HAVE THIS ROOF PUT BACK ON THE CAR.

A REPRESENTATIVE FROM TOYOTA TOLD ME IF I UPGRADE TO A SYNTHETIC BLEND I WOULD NOT NEED A OIL CHANGE UNTIL I PASS THE 5000MI MARK OR AFTER 5 MONTHS. THAT WAS A LIE! THIS PAST YEAR I HAVE TO GET OIL CHANGES EVERYTIME MY CAR HITS AROUND 1200 MILES. THIS STARTING OCCURRING AFTER 105000MI. I WENT IN MANY TIMES TO TRY TO HAVE THIS FIX BUT THEY ARE TELLING ME THERE IS NOTHING WRONG WITH MY CAR. IT'S FUNNY BECAUSE MY FATHER HAD THE SAME CAR AND IT WOULD HAPPENED TO MY FATHER AS WELL. UPDATE 9/15/15 CW UPDATED 10/26/2017*CN

IN ABOUT JANUARY OF 2015 I RECEIVED AN EXTENDED WARRANTY NOTICE FOR MY 2008 SCION TC STATING THIS AND OTHER VEHICLES WITH THE SAME ENGINE MAYBE EXPERIENCING EXCESSIVE OIL CONSUMPTION. DEALER TOLD ME IT WAS FINE AFTER KEEPING IT THE ENTIRE WEEKEND. A YEAR AND A HALF PRIOR I HAD TO TAKE THE VEHICLE TO THE DEALERSHIP BECAUSE ABOUT TWO WEEKS AFTER THEY CHANGED MY OIL THE OIL LIGHT STARTED FLICKERING ON AND OFF AS IF THERE WAS NO OIL IN THE CAR ON OR AROUND MAY 14, 2015 A ABOUT 10:15 PM MY 2008 SCION TC WITH AROUND 119000 MILES CUT OFF WHILE I WAS MERGING ONTO 95/495. I COULD HAVE HAD AN ACCIDENT AND POSSIBLY BEEN INJURED OR DIED DUE TO THIS ENGINE. I HAD THE CAR LOOKED AT BY MY MECHANIC WHO THEN TOLD ME MY VEHICLES ENGINE HAD SEIZED BECAUSE THE ENGINE WAS TAKING IN TOO MUCH OIL. I THEN HAD IT TOWED INTO THE DEALERSHIP. UPON FURTHER INVESTIGATION I FIND OUT TOYOTA HAD A MULTI-BILLION DOLLAR LAWSUIT AGAINST THEM FOR THIS EXCESSIVE ENGINE OIL CONSUMPTION PROBLEM. TOYOTA KNEW ABOUT THE PROBLEM IN 2008 AND KNEW THE EXCESSIVE CONSUMPTION COULD AND WOULD CAUSE ENGINE SEIZURE. IN AN ARTICLE ISSUED ON APRIL 12, 2014 IT STATES THAT TOYOTA/SCION SENT OUT A TSA TO IT'S DEALERSHIP TELLING THEM NOT TO ASSUME RESPONSIBILITY FR THIS ISSUE.

TL* THE CONTACT OWNS A 2010 TOYOTA SCION XD. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V169000 (SEATS) AND STATED THAT THE PART NEEDED WAS NOT AVAILABLE FOR AN EXTENDED PERIOD OF TIME. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I LOOKED TO SEE HOW FAST I WAS GOING (30 MPH) AND WHEN I LOOKED BACK UP THERE WAS A CAR STOPPED IN THE ROAD APPROXIMATELY 35FT AHEAD OF ME. WHEN I APPLIED THE BRAKES MY CAR NEVER SLOWED DOWN AND I HIT THE OTHER CAR.

EXCESSIVE OIL CONSUMPTION. TOOK VEHICLE INTO DEALERSHIP AND SPENT SEVEN HOURS WAITING WHILE THEY "TESTED" THE CAR. FINALLY, AFTER PAYING FOR AN OIL CHANGE WAS TOLD TO LET THE ENGINE RUN AND COME BACK IN WHEN EITHER THE OIL LAMP CAME ON OR IT WAS TIME FOR AN OIL CHANGE. LAMP CAME ON BEFORE MILEAGE WAS THROUGH SO WENT BACK TO DEALERSHIP AND WAS TOLD THAT OUR CAR "QUALIFIED FOR RECALL PROCEDURE." WAS NOT GIVEN DATES OR ANYTHING, JUST TOLD WE WOULD BE CONTACTED WHEN THE PARTS CAME IN. THE CAR SEEMS TO BE GETTING WORSE, ENGINE SHUDDERS AND FEELS LIKE ABOUT TO STALL EVERY ONCE IN A WHILE. CALLED DEALERSHIP TO LET THEM KNOW AND GIRL ON PHONE SAID THAT IF REPAIRS WERE NEEDED BEFORE PARTS CAME IN, IT WOULD BE OUT OF MY POCKET, AND THAT LOANER CAR WOULD ALSO BE AT MY EXPENSE. FINALLY GOT WORD THAT PARTS ARE IN AND NOW SHOULD BE SCHEDULED SOON FOR REPAIRS. WILL NEVER BUY FROM TOYOTA AGAIN.

TL* THE CONTACT OWNS A 2012 SCION XD. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT HEARD A LOUD EXPLOSION AND NOTICED SMOKE AND FLAMES FROM THE REAR OF THE VEHICLE. THE CONTACT PULLED OVER AND CALLED THE POLICE AND INSURANCE COMPANY. A POLICE REPORT WAS FILED. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND THE INSURANCE COMPANY TOWED THE VEHICLE TO THE CONTACT'S RESIDENCE. THE CONTACT WAS PREGNANT AND SUSTAINED CHEMICAL INHALATION FROM THE EXPLOSION. MEDICAL ATTENTION WAS NOT RECEIVED. THE POLICE INFORMED THE CONTACT THAT THE FUEL TANK EXPLODED. THE CONTACT FILED A COMPLAINT WITH THE MANUFACTURER AND WAS INFORMED THAT THE FAILURE WAS NOT A MANUFACTURER DEFECT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 26,000.

MY SCION TC BURNS EXCESSIVE ENGINE OIL. TOYOTA RECOMMEND OIL CHANGE EVERY 5K MILES AND AT ABOUT 3-4K MILES AFTER AN OIL CHANGE, THE OIL IS BURNT SO MUCH TO THE POINT THAT WHEN I CHECK ENGINE OIL LEVEL IT'S WELL BELOW THE LENGTH OF THE DIPSTICK AND RED OIL LOW WARNING LIGHT ON THE DASH COMES ON. THIS IS EXTREMELY DANGEROUS, IF A CAR STALLS IN THE MIDDLE OF THE HIGHWAY DUE TO ENGINE FAILURE WITH NO OIL, LIVES CAN BE LOST DUE TO THIS TYPE OF ACCIDENT. THERE IS ALREADY A CLASS ACTION LAW SUITE AGAINST TOYOTA ON THIS. INSTEAD OF A MANDATORY RECALL, TOYOTA SAYS YOU HAVE TO DO A TEST FIRST BEFORE THEY'RE WILLING TO REPAIR FOR FREE. I WENT TO DEALERSHIP FOR THE TEST AND MY CAR BURNS 0.6QT/1000MILES. FOR THE 5000MILE OIL CHANGE INTERVAL, MY CAR WOULD HAVE BURNT 3QTS AND KEEP IN MIND THIS ENGINE IS DESIGNED TO HOLD ONLY 4.5QTS. THE OIL LEVEL WOULD BE TOO LOW TO BE SHOWN ON DIPSTICK. YET TOYOTA REFUSE TO DO THE REPAIR CLAIMING THAT WITHIN 1QT/1000MILE IS NORMAL. SERIOUSLY? THAT WOULD MEAN BY 5K OIL CHANGE IS DUE THE ENGINE WOULD HAVE BURNT ALL OIL AND BONE DRY. NHTSA, PLEASE MAKE TOYOTA PAY FOR THIS. THEY ARE RISKING PEOPLE'S LIFE JUST TO SAVE MONEY ON REPAIR COST. NEED HELP FROM GOVERNMENT IN THIS MATTER.