SCION Complaints
View complaints related to SCION. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2008 SCION TC- ALEXANDRIA , VA
THERE HAD BEEN A BIG SNOWSTORM THE DAY PRIOR. I WAS DRIVING IN THE MORNING IN VERY COLD TEMPERATURES. THE ROADS HAD BEEN PLOWED BUT THERE WAS STILL SLUSH ON THE HIGHWAYS. WHILE DRIVING ON THE HIGHWAY, MY BRAKES FAILED TO STOP THE VEHICLE EVEN THOUGH I WAS NOT DRIVING AT AN INCREDIBLY FAST SPEED. I WAS FORCED TO PULL OVER ONTO THE SIDE OF THE ROAD AND WAIT AN HOUR FOR THE TEMPERATURES TO WARM UP. SINCE THEN, I HAVE NOTICED THAT THE BRAKES HAVE A REPEATED TENDENCY TO NOT PROPERLY SLOW DOWN THE CAR IN COLD CONDITIONS (BOTH RAIN AND SNOW). THE SYMPTOMS OF THIS INCIDENT VERY CLOSELY MATCH THE TOYOTA RECALL THAT WAS INITIATED FOR OTHER VEHICLES MANUFACTURED IN 2008 THAT HAD BRAKE FAILURES WHILE DRIVING IN SNOW AND COLD CONDITIONS. I CALLED TOYOTA CORPORATE HEADQUARTERS ON THE DAY OF THE INCIDENT TO REPORT WHAT HAD HAPPENED BUT THEY INSISTED THERE WAS NO RECALL FOR MY VEHICLE. THEY ADVISED ME TO HAVE THE VEHICLE INSPECTED. ON 21 MARCH, I TOOK THE VEHICLE INTO AN AUTO SHOP FOR A BRAKE INSPECTION. I WAS TOLD THAT THE BRAKE PADS APPEAR NEW AND THERE ARE NO NOTICEABLE ISSUES WITH MY BRAKES. *TR
Source: NHTSA WEB SITE -
2004 SCION XB- MARINA, CA
ELECTRIC DOOR LOCKS HAVE INCREASINGLY BECOME A PROBLEM. FIRST, THE FRONT PASSENGER SIDE STOPPED WORKING AND NOW HAS TO BE MANUALLY LOCKED AND UNLOCKED. THEN THE SAME HAPPENED TO THE PASSENGER SIDE REAR, WHICH HAS TO BE LOCKED AND UNLOCKED MANUALLY. FINALLY, THE DRIVER'S DOOR HAS ON THREE OCCASIONS, LOCKED ME IN, FORCING ME TO ROLL DOWN THE WINDOW AND USE MY KEY TO GET OUT OF THE VEHICLE. I'VE NEVER HAD ANYTHING LIKE THIS HAPPEN W/ ANY OF THE OTHER VEHICLES I'VE OWNED. *TR
Source: NHTSA WEB SITE -
2006 SCION TC- ST. PETERSBURG, FL
TL* THE CONTACT OWNS A 2006 TOYOTA SCION TC. WHILE DRIVING APPROXIMATELY 70 MPH, THE SUN ROOF SUDDENLY EXPLODED CAUSING GLASS TO FALL ONTO THE HEAD OF THE DRIVER. NO INJURIES WERE REPORTED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 05V483000 (VISIBILITY). THE FAILURE MILEAGE WAS 96,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2008 SCION XB- SAN JOSE, CA
LOST POWER STEERING WHILE MAKING A U-TURN. WAS ABLE TO GAIN CONTROL BY STEERING HARD ON THE STEERING WHEEL! ALMOST CRASHING ONTO ANOTHER CAR. FOUND OUT THAT THEY'RE ARE SO MANY COMPLAINTS IN REGARDS TO THIS MATTER ONLINE. SCION WOULD NOT RECALL, OR INVESTIGATE FURTHER. COST OF REPAIR, TOW, DIAGNOSTIC IS IN THE $1500+! *TR
Source: NHTSA WEB SITE -
2008 SCION XB- MEMPHIS, TN
I PURCHASED THE SCION XB 2008 NEW AND HAVE HAD ALL OIL CHANGES AND RECOMMENDED SERVICE PERFORMED TIMELY. AT APPROX. 45,000 MILES (BUT AFTER THE 5 YEAR WARRANTY HAD EXPIRED, (I AM A LOW MILEAGE DRIVER) I NOTICED THAT IT HAD CONSUMED TWO QUARTS OF OIL WITHIN AROUND 1500 MILES AFTER THE OIL CHANGE (RECOMMENDED TO PERFORM EVERY 5000 MILES). I HAD AN OIL CHANGE AND TOOK A ROAD TRIP SO THAT I PUT MORE THAN A 1000 MILES ON IT IN ABOUT 10 DAYS, AND WHEN I WAS ON A STEEP INCLINE THE CHECK OIL LIGHT CAME ON. MY MECHANIC SAID IT WAS POSSIBLE THAT THE OIL HAD NOT BEEN FILLED PROPERLY AFTER THE CHANGE AND TOPPED IT OFF. IT WAS LOW AGAIN WHEN I HAD IT CHANGED AT THE 51,000 MARK; AFTER ABOUT 1,500 MILES IT NEEDED TWO QUARTS OF OIL WHICH WAS ADDED. AFTER ANOTHER 1,500 OR SO MILES IT NEEDED ANOTHER TWO QUARTS OF OIL, WHICH I ADDED. I CONTACTED TOYOTA, AND WITHOUT RECITING THE INITIAL RUNAROUND, THEY SET UP AN OIL CONSUMPTION TEST AFTER CONFIRMING IT WAS NOT LEAKING OIL. THE OIL CONSUMPTION TEST IS NOT COMPLETED - IT MAY NOT BE A TRUE REFLECTION OF OIL USAGE AS IT SEEMS TO BE WORSE WHEN DRIVEN A LONG DISTANCE AT ONE TIME WHICH WILL PROBABLY NOT HAPPEN DURING THIS 1,000 MILE CYCLE. I THEN GOT A NOTICE IN THE MAIL THAT THEY HAD A PROGRAM TO REIMBURSE OWNERS FOR THE PARTS (NOT THE LABOR) IF THEY BELIEVED THE VEHICLE MET CERTAIN (UNSPECIFIED) CRITERIA AFTER THE OWNERS HAD THE REPAIRS DONE FOR THE DEFECT WHICH, APPARENTLY, THEY ALREADY KNOW SPECIFICALLY EXISTS AND HOW TO FIX IT. THE NOTICE SAID THEY ARE MAKING AS MANY REPLACEMENT PARTS AS POSSIBLE BEFORE ENCOURAGING US TO GET OUR VEHICLES REPAIRED. MY NUMBERS ARE NOT EXACT BUT THE INFORMATION IS GENERALLY ACCURATE. PLEASE INVESTIGATE THIS AND HAVE A RECALL ISSUED. THANK YOU *TR
Source: NHTSA WEB SITE -
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2008 SCION XB- UKIAH, CA
THE 1ST THING I NOTICED AFTER STARTING MY CAR AFTER WORK WAS THE HEATER WAS BLOWING COLD AIR, EVEN AFTER 4 MILES ON THE ROAD (2 LANE ROAD - 40 MPG). ABOUT 4 MILES FURTHER ON (FREEWAY - 60+ MPH), I NOTICED A THIN GREY CLOUD BEHIND ME, BUT THE EVENING MISTS WERE EVIDENT, SO I WASN'T SURE AT FIRST IF IT WAS COMING FROM MY CAR. I CHECKED THE TEMPERATURE GAUGE WHICH SHOWED FLAT COLD - UNUSUAL! I CHECKED MY REARVIEW MIRROR AGAIN, MAYBE 200 YDS LATER, AND THERE WAS A PALER GREY CLOUD FOLLOWING ME. I CHECKED THE INSTRUMENT PANEL AGAIN AND THERE WERE NO WARNING LIGHTS SHOWING. ABOUT 200-500 YARDS FARTHER, THE VSC LIGHT CAME ON, THE TRACTION CONTROL LIGHT CAME ON AND ANOTHER LIGHT THAT IS NOT SHOWN IN THE OWNER'S MANUAL STARTED BLINKING: THE SYMBOL WAS A CAR WITH A RECYCLE ARROW INSIDE THE BODY. I TOOK IT TO MEAN THAT THE CONTROLS WERE ACKNOWLEDGING THE HEATER WASN'T WORKING (THE SYMBOL IS THE SAME AS "AIR INTAKE SELECTOR" ON THE HEATER/AIR CONDITIONER CONTROLS). I FELT THAT I STILL HAD GOOD CONTROL OVER THE STEERING; IT WAS A CLEAR EVENING AND THE ROAD WAS DRY, SO I FELT I COULD GET HOME SAFELY (2 MILES). THE CAR WAS RUNNING QUITE ROUGH WHEN I GOT HOME AND THERE WAS WHAT SEEMED TO BE STEAM COMING FROM THE FRONT QUADRANT ON THE PASSENGER SIDE. THE DEALER SAYS THE WATER PUMP FAILED, CAUSING THE ENGINE TO OVERHEAT, SO NOW THE ENGINE NEEDS TO BE REPLACED ($6800). WHY DID THE WARNING LIGHTS AND TEMPERATURE GAUGE NOT LET ME KNOW THE ENGINE WAS OVERHEATING????? OR WHY DID THE WATER PUMP SUDDENLY FAIL?? NO WARNING LIGHTS TO INDICATE FAILURE OF A CRITICAL PART!!!!!??!. (CAR HAS BEEN REGULARLY MAINTAINED, ALL RECOMMENDED SERVICE PERFORMED BY CERTIFIED MECHANICS). NO SIGN THAT THE WATER PUMP WAS LEAKING PRIOR TO THIS INCIDENT. *TR
Source: NHTSA WEB SITE -
2006 SCION TC- PACIFICA, CA
MY 2006 SCION TC REAR TRUNK HANDLE BROKE OFF. IT IS A COMMON PROBLEM. I HAD TAPE HOLDING IT ON FOR A YEAR OR SO, AND GLUED IT MYSELF. I DID NOT RECEIVE ANY RECALL NOTICE OTHERWISE I WOULD HAVE FIXED IT. IT IS NOT JUST THE HANDLE TO GET IN TO THE TRUNK. THIS IS A 18 INCH BY 6 INCH PIECE OF MY CAR HANGING BY A WIRE. I JUST CALLED SCION AND THEY SAID THAT IS WAS NOT A RECALL BUT A WARRANTY EXTENSION THAT EXPIRED 7 YEARS FROM THE DATE OF CAR BEING SOLD OR MARCH 2014. HOPEFULLY IT STAYS ON AND DOESN'T FLY OFF ON THE FREEWAY AND CAUSE AN ACCIDENT, BECAUSE THEN WILL NOT BE ABLE TO HAVE ACCESS TO MY SPARE TIRE OR GET INTO MY TRUNK. THIS SHOULD BE A RECALL WITH NO EXPIRATION DATE. *TR
Source: NHTSA WEB SITE -
2013 SCION FR-S- DUBLIN, CA
PURCHASE AN EXEDY STAGE 2 CLUTCH WITH LIGHT FLYWHEEL PART# 15953FW FOR A 2013 SCION FRS. ISSUE IS IT LOCK OUT OF GEAR IN FIRST AND REVERSE GEAR. YOU HAVE TO USED FORCE TO GET IT OUT OF 1ST AND REVERSE GEAR. ALSO HARD TO GET IT INTO 1ST AND REVERSE GEAR. THIS IS A PROBLEM WITH THIS CLUTCH FOR THIS VEHICLE AS MANY HAVE REPORTED THIS SIMILAR ISSUE IN FT86CLUB FORUM. THIS LOCKING AND HARD TO GET INTO GEAR MAKES IT DANGEROUS TO DRIVE THE CAR WHEN YOUR IN TRAFFIC OR ON THE ROAD. IT OCCURS EVERY TIME I DRIVE MY CAR REGARDLESS IN THE CITY OR FREEWAY. NOTHING WAS DONE AS I HAVE CONTACT THE MANUFACTURE FOR A REPLACEMENT PART# 19599. THEY WANTED ME TO SEND THE OLD ONE TO THEM FOR INSPECTION WHILE I HAVE NO REPLACEMENT TO PUT IN MY CAR SO I CAN'T DRIVE MY CAR. THIS IS REALLY A DEFECTED PART AND SHOULD BE RECALLED AS MANY ARE HAVING THE SAME ISSUE. *TR
Source: NHTSA WEB SITE -
2007 SCION TC- VERONA, NJ
EXCESSIVE OIL CONSUMPTION AFTER 1000. MILES OIL CONSUMPTION TEST AT CALDWELL TOYOTA DEALER. 2 1/2/ QUARTS DOWN. THEN WE WERE GIVEN A WARRANTY ENHANCEMENT NOTIFICATION FORM TO TAKE TO THE DEALER. THE DEALER SAID COME BACK AND WE WILL DO ANOTHER OIL CONSUMPTION TEST IN 1000 MILES. THIS HAS BEEN GOING ON SINCE SUMMER OF 2014. I HOPE THE CAR DOESN'T BURN UP. PLEASE ISSUE RECALL. THEY ARE GETTING AWAY WITH NOT FIXING THE PROBLEM THE FIRST TIME. THE NOTICE SAID ONCE THERE ARE ENOUGH PARTS THEN THEY WILL SEND OUT NOTICES TO FIX THE CARS. OK NOW!!! *TR
Source: NHTSA WEB SITE -
2006 SCION TC- MISSION VIEJO, CA
MY CAR CONSUMES ABOUT TWO QUARTS OF OIL PER 1000 MILES. MECHANICS HAVE TOLD ME THAT IT DOESN'T APPEAR TO BE LEAKING, IT COULD BE BEING BURNED THOUGH. I KEEP MY CAR RUNNING WITH FREQUENT OIL CHANGES AND GO THROUGH A GOOD AMOUNT OF OIL EVERY MONTH IN BETWEEN. MANY OTHER TC DRIVERS HAVE TOLD ME THEY HAVE THIS SAME ISSUE ALSO. *TR
Source: NHTSA WEB SITE