2019 STARCRAFT RV TT AUTUMN RIDGE Complaints

The contact owns a 2022 StarCraft Autumn Ridge RV. The contact stated that while operating the cook top stove the odor of propane fuel was present inside the RV. The stove was examined by a mechanic who discovered that while operating the stove an inverted flame had occurred causing burn damage to the electrical wires inside the stove and damage to a fuel hose. The cause of the inverted flame was not repaired. The manufacturer and dealer were notified of the failure but no assistance was offered. The contact indicated that the stove was previously inspected under the NHTSA Campaign Number: 22V773000 (Equipment). The contact stated that the stove cook top had experienced the same failure listed in the recall. The failure mileage was 250.

The contact owns a 2019 StarCraft Autumn Ridge. The contact received a notification for NHTSA Campaign Number: 21V431000 (Equipment) however, the part to do the recall repair was not yet available. The dealer had been notified about the recall; however, the contact was informed that the parts were not yet available. The manufacturer had been notified of the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts are not available.

The contact owns a 2019 StarCraft Autumn Ridge Travel Trailer. The contact stated there was an abnormal odor of fuel detected from the propane tank. The contact received notification of NHTSA campaign number: 21V431000 (Equipment) however, the part to do the recall repair was unavailable. The contact called the local dealer who stated that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure and referred the contact to another local dealer. The contact declined to take the vehicle to the local dealer due to the distance. Parts distribution disconnect.