STARCRAFT Complaints

I INSTALLED THE BATTERY (12V AUTOMOBILE MADE BY VALUCRAFT). I CHECKED THAT THE LIGHTS AND TRIM CONTROLS WERE OK. WHEN I ENGAGED THE STARTER, THE BATTERY EXPLODED. FORTUNATELY I WAS PROTECTED BY THE BOAT SEAT AND WAS NOT INJURED. THIS COULD HAVE BEEN A TRAGEDY IF THE EXPLOSION HAD ENCOUNTERED THE FUEL. *JS

TL* THE CONTACT OWNS A 2012 STARCRAFT AUTUMN RIDGE RECREATIONAL TRAILER. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 13E039000 (EQUIPMENT, LATCHES/LOCKS/LINKAGES) IN JANUARY OF 2014. SINCE THAT TIME, THE CONTACT HAS LEFT SEVERAL MESSAGES FOR THE MANUFACTURER, BUT HAS NOT RECEIVED A RETURN PHONE CALL. THE VEHICLE WAS NOT REPAIRED AND THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2013 STARCRAFT COMET TRAILER. THE CONTACT STATED THAT THE TENT POLE IN THE KITCHEN AND DINING AREAS WAS DEFECTIVE. THE POLE WOULD NOT STAY IN PLACE AND FAILED TO SUSTAIN THE KITCHEN AND DINING AREA. THE POLE ALSO EXHIBITED A SHARP EDGE THAT STRUCK THE PASSENGERS IN THE VEHICLE. NO ONE WAS INJURED AS A RESULT. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE TRAILER DID NOT ACCUMULATE MILEAGE.

TL* THE CONTACT OWNS A NORCOLD REFRIGERATOR, MODEL NUMBER: N302R (N/A) WHICH WAS BEING USED IN A 2013 STARCRAFT AR-ONE TRAILER. THE CONTACT STATED THAT BAFFLES WERE PLACED ON TOP OF THE UPPER VENT OF THE REFRIGERATOR, CAUSING HOT AIR TO STAY BETWEEN THE ICE BOX AND THE COUNTER TOP. THE MANUAL DISPLAYED THAT THE BAFFLES SHOULD NOT HAVE BEEN ON TOP OF THE VENT. THE CONTACT FELT THAT IT WAS A SERIOUS FIRE HAZARD. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE REFRIGERATOR WAS NOT REPLACED. *TR

WAS TESTING THE CAMPER FOR SPRING IN MY BACKYARD, FLIPPED THE REFRIGERATOR OVER TO PROPANE, SMELLED SMOKE A COUPLE MINUTES LATER, LOOK OUTSIDE AND SEE FLAMES COMING OUT OF THE VENT ON THE OUTSIDE OF THE TRAILER. VERY EASILY COULD HAVE HAPPENED WHEN WE WERE INSIDE THE CAMPER AND/OR ASLEEP. I WAS ABLE TO PUT THE FIRE IN THE CAMPER WITH A GARDEN HOSE THAT WAS LUCKILY RIGHT BY. *TR

TL* THE CONTACT OWNS A 2011 STARCRAFT AUTUMN RIDGE AR-ONE. THE CONTACT STATED THAT WHILE THE VEHICLE WAS BEING TOWED, WATER WAS LEAKING FROM THE AIR CONDITIONING UNIT. THE CONTACT ALSO STATED THAT ACCORDING TO THE INSTALLATION MANUAL, THE AIR CONDITIONING UNIT WAS NOT TO BE INSTALLED THROUGH THE WINDOW. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE DEALER STATED THAT THE AIR CONDITIONING UNIT NEEDED TO BE INSTALLED ON A SLANT. THE MANUFACTURER WAS NOTIFIED, BUT THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 400.

TL* THE CONTACT OWNS A 2011 STARCRAFT TRAVEL STAR EXP TRAILER. THE CONTACT STATED THE HEATING FURNACE, HOT WATER SYSTEM AND THE AWNING BASE WERE CORRODED. THE MANUFACTURER EXAMINED THE TRAILER AND CONFIRMED THAT THE PARTS WERE CORRODED AND WOULD NEED TO BE REPLACED. THE TRAILER WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILES WAS 100.

2004 TRAVEL STAR TRAVEL TRAILER. HOT WATER HEATER COVER WAS NOT PROPERLY INSTALLED BY MANUFACTURER. THE COVER WAS NOT PROPERLY SEALED FROM WATER/RAIN RESULTING IN ROTTING OUT OF FLOOR AND FLOORING MATERIAL. OWNER OF TRAVEL TRAILER REMOVED THE WATER HEATER AND CHECKED THE WATER HEATER FOR LEAKS FINDING NOTHING WRONG WITH THE WATER HEATER ITSELF. ALL COMPONENTS WERE REINSTALLED AND ADDITIONAL MARINE GRADE SEALANT WAS APPLIED TO THE WATER HEATER COVER. I HAVE NOT HAD ANY ADDITIONAL WATER DAMAGE TO THE FLOOR AFTER REPAIR WAS COMPLETE. THE MANUFACTURER (STARCRAFT) WAS CONTACTED ABOUT THE ISSUE AND SAID THEIR WAS NOTHING THEY COULD DO SINCE THE MANUFACTURER WARRANTY WAS NOT IN EFFECT. *TR

TL* THE CONTACT OWNS A 2009 STARCRAFT STAR STREAM RV. WHILE DRIVING AT APPROXIMATELY 15 MPH, THE CONTACT OBSERVED A LOUD NOISE FROM THE REAR OF THE VEHICLE. THE VEHICLE THEN BEGAN TO DRAG FROM THE REAR. THE VEHICLE WAS TOWED TO AN INDEPENDENT REPAIR FACILITY WHERE THE CONTACT WAS INFORMED THAT A SPRING WITHIN THE REAR AXLE WAS FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 4,000.

I PURCHASED, NEW, A 2008 STARCRAFT RV IN FEB 08, MOD 215DBB S/N 2190878 WITH POWER KING TOWMAXS/T11 TIRES INSTALLED; DOT 5XHN27-1806. ONE S/N BEING 9A06050697 (4 TIRES). WITHIN A COUPLE OF MONTHS, CRACKS STARTED APPEARING IN THE SIDE WALLS OF ALL 4 TIRES, AT ABOUT A YEAR THERE WERE MAJOR CRACKS IN ALL TIRES.ENQUIRES TO THE SELLING DEALER AND TO STARCRAFT HAD THE SAME RESULTS; THEY WERE NOT RESPONSIBLE BUT THE TIRE MANUFACTURE WAS. IN MY OPINION THE FAULT LIES WITH STARCRAFT FOR INSTALLING THESE DEFECTIVE TIRES ON A NEW TRAILER. I BELIEVE THAT THEY MAY HAVE AN IN HOUSE Q.A. PROBLEM THAT NEEDS TO BE INVESTIGATED. *TR