STERLING Complaints

TL* THE CONTACT OWNS A 2003 STERLING ACTERRA. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THE FRONT PASSENGER WHEEL DETACHED FROM THE VEHICLE AND DESTROYED A NEARBY FENCE. THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 04V272000 (SUSPENSION:FRONT:WHEEL BEARING), BUT THE FAILURE HAD SINCE RECURRED IN 2009 AND 2011.THE FAILURE MILEAGE WAS 119,000 AND THE CURRENT MILEAGE WAS 215,000.

THESE THREE TYPES OF COMMERCIAL VEHICLES 2009 STERLING LNG, 2010 FREIGHTLINER LNG AND KENWORTH LNG 2010 ARE DESIGN TO TRANSPORT LOADS IN AND OUT FROM THE PORT OF LONG BEACH. THESE THREE VEHICLES HAS A TENDENCY TO BE MECHANICALLY PROBLEMATIC BY CONSTANTLY BREAKING DOWN BUT THE MOST CONCERN ISSUE IS THAT THESE VEHICLES HAS A NORMAL FUNCTION IN TURNING OFF WHILE DRIVING ON THE ROAD WHICH IS DANGEROUS TO OUR PUBLIC. THE COMPANY I WORK FOR HAS AROUND 200 LNG TRUCKS WHICH THEY ALL SUDDENLY TURN OFF ON THE FREEWAY WHILE DRIVING. OUR COMPANY STATE THAT ONLY A 10% OF THE LNG TRUCKS HAVE THIS ISSUE WHICH IS A LIE BECAUSE I DRIVE THIS TRUCKS AND ALL OF MY COLLIES WORKERS HAVE THESE ISSUES. THESE TRUCKS NEED A RECALL AND NOT WAIT UNTIL SOMEONE GETS KILLED IN THE ROAD.

TL* THE CONTACT OWNS A 2007 STERLING L-LINE. THE CONTACT STATED THAT THE DIESEL FUEL LINE WAS LEAKING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS INFORMED THAT THE TRUCK WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER: 08V113000 (FUEL SYSTEM, DIESEL). THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE FUEL LINE WAS REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 219,212. THE CONSUMER STATED INITIALLY THE FUEL LEAKS WERE PREDOMINATELY FROM CRACKED HIGH PRESSURE STEEL LINES LEADING TO THE FUEL INJECTOR. THE CONSUMER STATED HE FIRST EXPERIENCED THE PROBLEM SHORTLY AFTER PURCHASING THE TRUCKS BY DETROIT DIESEL IN 2005. UPDATED EVOQ 01/31/11 UPDATED 02/17/11*LJ UPDATED 05/09/11

I HAD A TIRE BLOW OUT ON 9/8/2010. THE RIGHT FRONT TIRE BLEW WHILE I WAS TRAVELING AT ABOUT 55 MILES PER HOUR FROM HOUSTON TO GALVESTON TX. THE HOLE CAP CAME OF THE TIRE LIKE IT WAS A USED RECAP TIRE. THE TIRE CRACKED THE HOOD AS WELL AS THE RIGHT FRONT FENDER AND THE WHEEL WELL COVER IT ALSO THREW THE HOOD OUT OF ALIGNMENT. THE TIRE GOT REPLACED BUT THE REST OF THE DAMAGES ARE STILL PENDING. AFTER MY TIRE BLOWOUT THERE HAS BEEN 3 OTHER DRIVERS WHO'VE HAD THE SAME PROBLEM, AND I DO NOT FEEL SAFE DRIVING ON THOSE TIRES ANYMORE. I HAVE CONTACTED MICHELIN TO HAVE THEM BUY THE TIRES BACK AND PAY FOR MY REPAIRS BUT NOTHING IS HAPPENING JET. MICHELIN CLEARLY HAS A DEFECTIVE TIRE ON THIS ONE AND I WANT TO MAKE CLEAR THAT ANYTHING THAT MAY HAPPEN TO ME OR ANYONE ELSE DUE TO THIS TIRES IS ON MICHELIN BECAUSE THEY ARE TELLING ME THERE IS NOTHING WRONG WITH THIS TIRE WHEN WE IN A SMALL GROUP HAVE BLOWN 4 OUT OF 5 EQUAL TIRES. *TR

BLOWN MICHELIN STEER TIRE THAT WAS 3 MONTHS OLD. HAD ABOUT 35,000 MILES ON THIS TIRE. I STILL HAVE TIRE. HEARD OF ALOT OF MISHAPS WITH THIS SAME TYPE AND SIZE OF TIRE. I THOUGHT I WAS GONNA DIE WHEN THIS HAPPENED. HAPPENED ON SEPT 28 2010. *TR

I OWN 10 2004 STERLING TRACTORS. THE BRAKE PEDAL IS MOUNTED ON THE FLOOR. THE CONNECTING PARTS ARE MADE OF UNSIMILAR METALS AND AFTER A PERIOD OF TIME THE PARTS BIND UP MAKING THE PEDAL FREEZE, WHAT COULD CAUSE AN ACCIDENT. THANKS *TR

2001 STERLING LT9513 PASSENGER SIDE DASHBOARD AND FUSE PANEL SUPPORTS BREAKING LOOSE RESULTING IN ELECTRICAL SHORTS. DRIVING ON INTERSTATE 76 EAST BOUND APROX. 2 MILES FROM THE RT. 8 INTERCHANGE WHEN WE HIT A " POT HOLE " A LARGE SNAP SOUND FOLLOWED BUT THE LOSE OF MY HEAD LIGHTS AND HEATER. I EXITED THE FREEWAY AND INSPECTED THE FUSE PANEL. THE PANEL HAD SNAPPED OUT OF PLACE AND ALONG WITH THAT THE SUPPORTS HOLDING THE DASH BOARD HAD ALSO BROKE. THE NEXT DAY I CALLED A FEW BUSINESSES THAT I DEAL WITH AND ASKED IF THEY EVER HAD ANY PROBLEMS. I CALLED 5 BUSINESSES THAT OWNED THE SAME MODEL TRUCK RANGING FROM 1999-2006 THEY ALSO HAD SIMILAR PROBLEMS. THE DASH BOARDS IN ALL 5 TRUCKS HAD BROKE ON THE PASSENGER SIDE. THE ESTIMATED COST TO FIX THIS IS 2500 $ AND IF NOT FIXED CAN LEAVE A TRUCK WITH OUT POWER GOING DOWN THE HIGHWAY. THE ONLY THING THE TRUCKS HAVE IN COMMON IS THE MANUFACTURE AND THAT IS WHY I AM FILLING THIS COMPLAINT, OTHERS WILL FOLLOW NOW THAT THIS SEEMS MORE LIKE " BAD DESIGN" RATHER THEN LUCK. PLEASE CONTACT ME IF NEEDED. *TR

WE HAVE 6 STERLING TRUCKS AFFECTED BY RECALL #08V-113. WE HAVE HAD TWO OF OUR TRUCKS EXPERIENCE A FAILURE IN THE FUEL LINES, SPRAYING DIESEL FUEL ALL OVER THE ROAD BEHIND US, PAYING FOR SEVERAL CAR WASHES FOR CARS FOLLOWING US AND PAYING FOR AFTER HOURS ROAD SIDE REPAIRS. DETROIT DIESELS RECALL NOTICE STATES TO CONTACT THEM TO BE RE-IMBURSED. WHEN WE CALLED THE NUMBER LISTED, THE RECORDING STATES THEY WILL NOT RE-IMBURSE FOR THESE REPAIRS. *TR

AIR DRYER ON 2008 ACTERRA TRUCKS. THE NEW SYSTEM ON THE ENGINE ALLOWS EXHAUST SOOT INTO THE INTAKE MANIFOLD AND THE AIR COMPRESSOR RECEIVES ITS AIR FROM THE BOTTOM SIDE ON THE INTAKE. THE PROBLEM IS THIS SOOT IS BUILDING IN THE PURGE VALVE ON THE AD9 AIR DRYER AND CAUSING AIR TO LEAK OUT OF BOTTOM OF DRYER. WE HAVE HAD THIS PROBLEM ON BOTH 2008 TRUCKS AND CAUSING PROBLEM WITH AIR PRESSURES. I HAVE REPORTED THIS PROBLEM TO DEALER AND HE SAID HE WOULD TAKE IT UP WITH FREIGHTLINER. *TR

THREE WEEKS AGO OUR COMPANY PURCHASED TWO STERLING BULLIETS FROM JENKINS DIESEL IN SPRINGFIELD MO WHEN OUR DRIVERS BROUGHT THE TRUCKS IN THEY STATED THE TRUCKS WERE HARD TO HANDLE, AS THESE WERE CAB AND CHASSIS UNITS THE DEALER SAID WHEN WE PUT THE BEDS ON THEY WOULD BE FINE. WE OUTFITTED A BED ON THE FIRST TRUCK AND MADE A TRIP (1900) MILES THESE TWO DRIVER'S WERE EXHAUSTED WHEN THEY RETURNED. THE TRUCK WAS EXTREMELY HARD TO KEEP ON THE ROAD. WE CALLED THE DEALER AND HE PICKED THE TRUCK THAT DAY, THEY HAVE NOW HAD IT FOR TEN DAYS AND THE THERE RESPONSE IS WE HAVE MADE SOME IMPROVEMENT TO THE WAY IT HANDLES BUT NO NEAR ENOUGH. THESE TRUCKS ARE BRAND NEW ON THE MARKET. THE DEALER HAS AGREED TO REFUND OUR MONEY , BUT AS AN INDIVIDUAL I THINK THESE TRUCKS NEED TO BE PULLED OFF THE MARKET UNTIL THE HANDLING PROBLEM CAN BE ADDRESSED IN THE PROPER MANNER. THE DEALER REFUNDING OUR MONEY AND SAYING THAT THE IMPROVEMENT IS MINIMAL MAKE ME THINK THERE ARE GOING TO BE ACCIDENTS PILING UP. THANK YOU JOHN WEISER *TR