SUNNYBROOK Complaints

THE CONTACT OWNS A 2006 SUNNYBROOK TITAN 5TH WHEEL TRAILER WITH HI-RUN BCTJL42, SIZE ST235/80R/15 TIRES (NA). THE REPLACEMENT TIRES WERE PURCHASED IN 2009. WHILE DRIVING IN CRUISE AT 58 MPH HE STATED HE HAD A BLOW OUT AT THE LEFT REAR AXLE TIRE. HE CHANGED THE TIRE WITH A SPARE AND LATER HAD ANOTHER BLOW OUT WITH THE RIGHT REAR TIRE. THE CONTACT STATED HE HAD TO WAIT FOR SOMEONE TO BRING HIM A TIRE. HE STATED THAT WHEN THE TIRES BLEW THEY DAMAGE THE UNDER CARRIAGE OF TRAILER. THE CONTACT WAS UNABLE TO PROVIDE A VIN. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WERE 3,000. VWB

TL*THE CONTACT OWNS A 2002 SUNNYBROOK LITE TRAILER, WHICH WAS 27 1/2 FEET LONG. THE VEHICLE HAS A DOMETIC REFRIGERATOR, MODEL RM2652. THE RECALL NOTICE STATED THAT THE DEALER WOULD NOT REPAIR OR REPLACE THE UNIT. THE REFRIGERATOR WOULD NO LONGER COOL AND ALL OF THE COOLANT LEAKED OUT. THE CONTACT ALSO SMELLED AMMONIA. THE SERIAL NUMBER AND NHTSA CAMPAIGN ID NUMBER WERE UNKNOWN.

RECALL ON DOMETIC REFRIGERATOR, SMELL OF AMMONIA AND REFRIGERATOR DOSES NOT WORK PROPERLY. *TR

I PURCHASED A SUNNYBROOK SUNSET CREEK #268 34 MONTHS AGO. SEVERAL DAYS AGO, I NOTICED SOME ELECTRIC BRAKE WIRES DANGLING UNDER THE TRAILER. UPON INSPECTION, I FOUND THAT THE PLATE THAT HOLDS THE BRAKE ASSEMBLY IN PLACE HAD COME LOOSE FROM THE AXLE. ALL BOLTS WERE EITHER BROKEN OR GONE. I FOUND 4 NUTS IN THE CASING. THE BRAKE PLATE WAS BADLY DAMAGED FROM ROTATING ON THE AXLE SPINDLE. THEN I NOTICED THE BRAKE PLATE ON THE AXLE IN FRONT OF THE BAD AXLE PLATE WAS LOOSE. AFTER FURTHER INSPECTION, I REALIZED THAT THIS WAS A MANUFACTURING DEFECT, BECAUSE SOMEONE DID NOT TIGHTEN ALL THE BOLTS TO SPECS. THIS CAN BE A VERY DANGEROUS SITUATION. #1 METAL TO METAL FRICTION CAN START A FIRE WHILE GOING DOWN THE ROAD. #2 BRAKES WILL NOT WORK UNDER THIS CIRCUMSTANCE. LUCKILY, I CAUGHT THIS BEFORE SOMETHING SERIOUS HAPPENED. EVEN THOUGH THIS UNIT HAS A 2 YEAR WARRANTY, SUNNYBROOK OR THE COMPANY SUPPLYING THE AXLE OR FRAMEWORK SHOULD REPAIR THIS PARTICULAR PROBLEM. IT SHOULD BE ENTERED AS A RECALL, BECAUSE OF THE SEVERITY OF THE PROBLEM. I WILL CHECK WITH MY DEALER TOMORROW AND SEE IF I CAN GET RESULTS. REMEMBER, THIS COULD HAVE RESULTED IN AN ACCIDENT OR FIRE!!! *TR

TL*THE CONTACT OWNS A 2006 SUNNYBROOK SUNSET CREEK RV, MODEL NUMBER 298BH. THE CONTACT STATED THAT THE FURNACE WAS NOT HOOKED UP AND THE DUCTING PIPE THAT EXTENDS FROM THE FURNACE TO THE FLOOR HAS NEVER BEEN INSTALLED. THE HEAT ORIGINATES FROM UNDER THE REFRIGERATOR WHEN IT IS ACTIVATED. THIS IS A FEMA TRAILER, WHICH WAS INSPECTED BY THE FEDERAL GOVERNMENT AND PASSED INSPECTION. THE TRAILER IS STATIONARY; THEREFORE, SOMEONE MUST COME OUT AND MAKE THE NECESSARY REPAIRS. THE CONTACT CALLED THE DEALER AND MANUFACTURER, BUT COULD NOT GET THE ISSUE RESOLVED. THERE IS NO MILEAGE ON THE TRAILER.

WITH ABOUT 15,000 MILES ON THE TRAILER TIRES, I EXPERIENCED A BLOWOUT. I WAS TRAVELING 55 MPH ON I-65 THROUGH MONTGOMERY, AL. A ROAD HAZARD WAS NOT A FACTOR. WHEN I WENT TO REPLACE THE TIRE, I FOUND THE THREE REMAINING TIRES IN VARIOUS STAGES OF "SEPARATING". *TR

I PURCHASED A 2007 SUNNY BROOK 33CKTS IN JUNE OF 2007. THIS CAM WITH KENDA LOADSTAR TIRES ST235/80R16 E. WITH LESS THAT 5000 MILES ON THESE TIRES, ONE HAD A BULGE ON THE TREAD AND DEVELOPED A LEAK WHERE THE TREAD MEETS THE SIDEWALL. I CALLED KENDA AND THEY SENT THE WRONG REPLACEMENT TIRE, SO I PURCHASED A REPLACEMENT LOCALLY. ON OUR NEXT TRIP WE HAD A BLOW OUT ON A SECOND LOADSTAR TIRE. WHILE CHANGING THAT ONE I NOTICE A BULGE ON THE TREAD OF A THIRD TIRE BY THIS MANUFACTURER. WE DECIDED TO REPLACE ALL THE TIRES, AND THE TIRE STORE SAID THE THIRD ONE WAS FAILING. THE BLOW OUT ON THE SECOND TIRE WAS AS THE SAME POINT OF FAILURE AS THE FIRST WHERE THE TREAD MEETS THE SIDEWALL. ON SEARCHING FOR OTHER INFORMATION ON THESE TIRES I HAVE FOUND SEVERAL COMPLAINT FORUMS REFERRING TO THESE TIRES ALL FAILING IN A SHORT TIME. I CAN NOT REACH THE MANAGEMENT OF SUNNY BROOK TO LET THEM KNOW THEY ARE USING DEFECTIVE TIRES, AND KENDA USA HAS NOT REIMBURSED ME FOR THE FIRST TIRE EVEN THOUGH I SENT THEM THE DOT ON THE FIRST FAILED TIRE. MY CONVERSATION WITH THEM ON THE 2ND AND 3RD TIRE WAS FOLLOWED BY E-MAIL AS THEIR REQUEST,AND THEY STILL HAVE NOT RESPONDED. MY CLAIM # WITH THEM IS 7555, AND 7621. THESE TIRES WERE LESS THAN TWO YEARS FROM THE DATE OF MANUFACTURER AND WERE ALWAYS KEPT COVERED AND AT PROPER INFLATION. *TR

DOMETIC REFRIGERATOR RECALL FOR RECREATIONAL VEHICLES. CONSUMER WANTS TO KNOW WHERE DOES THE RESPONSIBILITY BEGIN AND END WITH THIS RECALL. *NJ THE CONSUMER STATED THE REFRIGERATOR COOLING UNIT FAILED. THE CONSUMER WAS INFORMED THAT THE WARRANTY HAD EXPIRED, EVEN THOUGH HE WAS INFORMED THE UNIT WAS INCLUDED IN THE RECALL. *JB

TL*THE CONTACT OWNS A 2004 SUNNY BROOK TITAN FIFTH WHEEL. THE VEHICLE HAS A DOMETIC REFRIGERATOR, MODEL RM2862. THE CONTACT RECEIVED A DOMETIC RECALL NOTICE REGARDING THE REFRIGERATOR, BUT IS CONCERNED THAT THE BOILER TUBE MAY CRACK. THE PART NUMBER WAS UNKNOWN.UPDATE 10/01/08 *CW UPDATED 10/03/08. *JB

DOMETIC RECALLED OF TWO-DOOR REFRIGERATORS MANUFACTURED BETWEEN APRIL 1997 AND MAY 2003 LEAKAGE OR STAINING AT THE BACK OF THE REFRIGERATOR. YELLOW RESIDUE AT THE BACK OR SIDES OF THE REFRIGERATOR. THE SMELL OF AMMONIA. REFRIGERATOR DOES NOT PROPERLY COOL. REPLACE COOLING UNIT AT A COST OF $515.00 FOR PARTS, AND 3 HOURS OF LABOR DOMETIC WILL NOT COVER ANY OF THE COST MODEL NUMBER RM3662, SERIAL NUMBER 20600035. *TR