2010 SUZUKI SX4 Complaints

AFTER COMING TO A COMPLETE STOP AT A STOP SIGN, I SLOWLY TURNED THE CORNER TO PULL INTO A PARKING LOT WHEN THE VEHICLE SUDDENLY ACCELERATED TO A HIGH SPEED ON THE CITY STREET. I WAS UNABLE TO STOP THE VEHICLE BEFORE HITTING A PARKED CAR. THE AIR BAGS DEPLOYED - MINOR INJURIES WERE SUSTAINED AND THE CAR WAS EXTENSIVELY DAMAGED. IN RESEARCHING THE CAUSE, I SEE SIMILAR COMPLAINTS ABOUT THE SUZUKI SX4 AND ITS "SUDDEN UNINTENDED ACCELERATION" PROBLEM ON THE NHTSA WEBSITE, REPAIRPAL, AND CNN. AT THIS POINT, THE DAMAGE HAS NOT BEEN REPAIRED THOUGH IT IS LIKELY TO BE $4,000-$5,000.

TL* THE CONTACT OWNS A 2010 SUZUKI SX4. AFTER PLACING THE VEHICLE IN PARK AND RELEASING THE BRAKE PEDAL, THE VEHICLE BEGAN TO ROLL BACKWARDS. THE CONTACT STOPPED THE VEHICLE, BUT WAS UNABLE TO SHIFT THE VEHICLE INTO ANY OTHER GEAR. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC. A DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THEY COULD NOT ASSIST BECAUSE THE VEHICLE HAD ALREADY BEEN SERVICED PER NHTSA CAMPAIGN NUMBER: 14V118000 (POWER TRAIN). THE APPROXIMATE FAILURE MILEAGE WAS 43,000.

FRONT RIGHT PASSENGER DOOR WILL NEITHER UNLOCK NOR OPEN DUE TO FAULTY "DOOR LATCH", CREATING A SAFETY HAZARD AS VEHICLE EGRESS IS IMPOSSIBLE UNDER EMERGENCY CONDITIONS. SUZUKI DEALER OR AUTHORIZED SERVICE CENTER STATES OEM REPLACEMENT PART WILL TAKE THREE MONTHS TO REPLACE ONCE IT IS ORDERED, AS IT NEEDS TO BE SHIPPED FORM SUZUKI JAPAN, WITH AN ESTIMATED COST OF $250 FOR PARTS & LABOR EXCLUDING TAX.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 SUZUKI SX4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 13V405000 (AIR BAGS) AND 11V055000 (ELECTRICAL SYSTEM). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

WHILE DRIVING AT APPOX 5MPH TURNING INTO A PARKING LOT THE PASSENGER SIDE SEAT AIRBAG AND CURTAIN AIRBAG DEPLOYED. THERE WAS NO ONE SITTING IN THE PASSENGER SEAT NOR WAS THERE ANY WEIGHT ON THE SEAT. CAR HAS APPOX 33K MILES ON IT AND HAS NEVER BEEN IN AN ACCIDENT. I AM WAITING ON WORD FROM SUZUKI AS TO WHAT THEY WILL OR WILL NOT DO. DRIVER SIDE SEATBELT ALSO LOCKED IN PLACE ONCE RELEASED AND CANNOT BE RETRACTED.

RECEIVED A VEHICLE RECALL NOTICE--13V405000. THAT HERE WAS A DEFECTIVE AIR BAG SEAT SWITCH. I CALLED THE DEALER AND WAS TOLD TO WAIT FOR A SECOND LETTER, CALLED SUZUKI AND WAS GIVEN THE SAME RUN AROUND. HOW LONG DOES IT TAKE. IF THIS SWITCH FAILS THE AIR BAG WILL NOT WORK AND SOMEONE COULD BE INJURIED.THIS IS GOING ON SIX MONTHS NOW. THE CAR IS LISTED UNDER MY WIFE'S NAME. *TR

I WAS DRIVING DOWN THE ROAD AND I HEARD A THUMP. I THEN REALIZED THAT THE BATTERY LIGHT WAS ON, AND I HAD LOST POWER STEERING. THE ENGINE STARTED HEATING UP SHORTLY THERE AFTER. I FEEL THAT THIS WAS A MAJOR SAFETY ISSUE BECAUSE THE POWER STEERING WENT OUT. I'M VERY THANKFUL I WAS CLOSE TO HOME AND NOT ON A MAJOR HIGHWAY, OTHERWISE THIS MAY HAVE RESULTED IN A CRASH. THE BELT TENSIONER IN THIS VEHICLE HAD PREVIOUSLY BEEN REPLACED AS PART OF A RECALL. UPON CONSULTING THE MECHANIC, THAT WAS AGAIN THE PROBLEM. A BELT TENSION SHOULD LAST MORE THAN A COUPLE OF YEARS. THIS VEHICLE IS DRIVEN VERY LIGHTLY, MOSTLY AROUND TOWN. IT IS MY BELIEF THAT THE REPLACEMENT BELT TENSIONER WAS NO LESS FAULTY THAN THE ONE REPLACED IN THE ORIGINAL RECALL. BECAUSE MY WARRANTY HAD LAPSED, I HAD TO PAY FOR THE REPAIR OUT OF POCKET, EVEN THOUGH IT IS MY BELIEF THAT THE REPLACEMENT PART WAS CLEARLY DEFECTIVE. *TR

TL* THE CONTACT OWNS A 2010 SUZUKI SX4. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH IN RAINY WEATHER, HE LOST CONTROL OF THE VEHICLE AND CRASHED INTO A DITCH. THE AIR BAGS FAILED TO DEPLOY. THE FRONT SEAT PASSENGER SUSTAINED INJURIES TO THE NECK AND SHOULDER. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A COLLISION CENTER AND WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE INCIDENT. THE APPROXIMATE FAILURE MILEAGE WAS 54,800.

TL* THE CONTACT OWNS A 2010 SUZUKI SX4. THE CONTACT STATED THE WHILE DRIVING 25 MPH, THE VEHICLE STARTED TO SHAKE AND SMOKE FROM THE ENGINE. THE CONTACT PULLED OVER AND HAD THE VEHICLE TOWED TO A DEALER. THE DEALER STATED THAT OIL HAD LEAKED ONTO THE ENGINE. THE FAILURE MILEAGE WAS 30,000.

TL* THE CONTACT OWNS A 2010 SUZUKI SK4. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED AND THE FUEL LEVEL GAUGE FAILED. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE IT WAS DETERMINED THAT THE COMPUTER WAS NOT REGISTERING TO THE INSTRUMENT PANEL. THE VEHICLE WAS NOT REPAIRED. THE CURRENT MILEAGE WAS 44,000. *TR