SUZUKI Complaints

SUZUKI DEALERSHIP PERFORMED 2A34 FRONT BRAKE MASTER CYLINDER RECALL ON MY MOTORCYCLE. PICKED UP MOTORCYCLE FROM DEALERSHIP AND GOT ONTO FREEWAY TO GO HOME. WITHIN 2 MILES, THE BIKE STARTED TO LOOSE POWER AND THEN, THE FRONT BRAKES LOCKED UP AND I WAS THROWN FROM MOTORCYCLE AND ROLLED DOWN THE FREEWAY; THE MOTORCYCLE SLID/SPUN DOWN FREEWAY FURTHER. IT WAS LATER DETERMINED THAT IN REPLACING THE PLUNGER FOR THE MASTER CYLINDER WAS THE ISSUE. THE AFTERMARKET LEVERS INSTALLED ON THE MOTORCYCLE REQUIRE A SHORTER PLUNGER AND WHEN THE STOCK/OEM PLUNGER WAS INSTALLED, THE BRAKES WERE AT THAT POINT INOPERATIVE. THE DEALERSHIP INFORMED ME, AFTER THE ACCIDENT, THAT THIS IS A KNOWN ISSUE AND TRAINING HAS OCCURRED. I WAS NOT MADE AWARE OF THIS ISSUE AND WAS ALLOWED TO PICK UP BIKE WITH INSTALLED DEFECT, UNBEKNOWNST TO ME. I AM EXTREMELY LUCKY THAT THIS OVERSIGHT/MISTAKE DID NOT KILL ME. *TR

TL* THE CONTACT OWNS A 2007 SUZUKI SX-4. THE CONTACT STATED THAT WHENEVER STARTING THE ENGINE, THE AIR BAG WARNING INDICATOR WAS ILLUMINATED CONTINUOUSLY. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER 13V405000 (AIR BAGS) HOWEVER, THE CONTACT WAS NOT ABLE TO HAVE THE VEHICLE SERVICED BECAUSE THE NEEDED PART WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 13,000.

TL* THE CONTACT OWNS A 2006 SUZUKI XL7. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH AND ATTEMPTING TO SWITCH TO LANES, THE POWER STEERING ASSIST SUDDENLY MALFUNCTIONED. THE VEHICLE THEN DRIFTED ABNORMALLY TO THE RIGHT AND CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE CONTACT SUFFERED A MILD CONCUSSION. A POLICE REPORT WAS NOT AVAILABLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC BUT WAS NOT REPAIRED. THE CONTACT WAS NOT INFORMED BY THE MECHANIC WHAT CAUSED THE DEFECT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 185,000.

WHILE DRIVING 20 MILES PER HOUR ON AN ICY ROAD THE SERVICE TRACTION CONTROL, SERVICE STABILITY CONTROL, SERVICE AWD, AND REDUCED ENGINE POWER LIGHTS CAME ON. THE ENGINE SEIZED AND SURGED AND MY BRAKES WERE INOPERABLE. THE VEHICLE SLID AND FISHTAILED. I REGAINED CONTROL OF THE VEHICLE AFTER A FEW SECONDS AND PUSHED THE GAS LIGHTLY TO CONTINUE DRIVING. THE VEHICLE SURGED FORWARD AND I SLID INTO A CANAL. I WAS ABLE TO CLIMB INTO THE BACK SEAT, ESCAPE OUT THE BACK PASSENGER DOOR, AND SWIM TO SAFETY. *TR

AS I WAS DRIVING THE CAR, IT CAME TO A STOP ON ITS OWN .. I GOT OUT TO SEE WHAT WAS WRONG, AND I NOTICED THAT THERE WAS FIRE COMING OUT OF THE BACK AND THE FRONT OF THE CAR. AS I RAN AWAY FROM THE CAR I COULD SEE THE FIRE DRIPPING FROM THE BOTTOM . *TR

LOW BEAM HEADLIGHT BURNED OUT. I'VE HAD TO REPLACE DRIVER AND PASSENGER SIDE HEADLIGHT BULBS 8 (DRIVER), 6 (PASSENGER). ALSO, CANNOT SEE FAR ENOUGH AHEAD WHEN ONLY USING LOW BEAM. THIS IS A HAZARD! TIRED OF REPLACING BULBS EVERY 6 MONTHS. THEY AREN'T CHEAP.

I HAVE OWNED THIS CAR SINCE 2007. THE AIRBAG LIGHT ON THE DASH KEEPS TURNING ON. EVERY TIME I TAKE IT TO THE DEALER HE SAID THAT THERE IS NO PROBLEMS WITH THE AIRBAGS AND THAT THE SCANNER IS NOT PICKING UP THE CODE. HE RESETS THE SYSTEM AND THE LIGHT GOES OFF AND EVERY FEE MONTHS I HAVE TO TAKE IT BACK TO DO THE RESET AND IM PAYING $55 FOR EACH RESET AT LEAST 3-4 TIMES A YEAR SINCE I GOT THIS CAR. ALSO THE DEALER TOLD ME THAT O HAVE TO DK THESE RESETS BECAUSE EVERYTIME THE LIGHT TURNS ON IT MEANS THAT THE AIRBAGS ARE DISABLED L AND IT IS A SAFETY ISSUE. SO I TAKE IT REGULARLY EVERY FEW MONTHS TO RESET IT. THIS HAS TO BE A RECALL THROUGH SUZUKI BECAUSE IT IS A PROBLEM. *TR

TL* THE CONTACT OWNS A 2008 SUZUKI FORENZA. THE CONTACT STATED THAT WHILE HE SHIFTED GEARS HE HEARD A NOISE AND THE GEAR SHIFTER COULD NOT BE RELEASED FROM SECOND OR THIRD GEAR. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO ADVISED THAT THE TRANSMISSION SENSOR WAS DEFECTIVE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000 AND THE CURRENT MILEAGE WAS 70,884. *TR

BOUGHT CAR BRAND NEW IN 2007,HAD NO PROBLEMS WITH IT EXCEPT REAR WHEEL BEARING. AT ABOUT 102,000 MILES I HAD AN AIR BAG LIGHT COME ON FOR DRIVER SIDE,TO COSTLY TO GET REPAIRED. THEN AT ABOUT 160,000 MILES MY FRONT PASSENGER AIR BAG LIGHT CAME ON. RECENTLY I HAD RECEIVED NOTIFICATION FOR RECALL FOR AIR BAG PROBLEM. CALLED MANY DEALERSHIPS TRISTATE TO MY AREA,AND THEY ALL TOLD ME THERE ARE NO PARTS AVAILABLE.THE STATE OF WEST VIRGINIA IS NOW ENFORCING INSPECTION CODES,AND I CANNOT GET MY CAR INSPECTED. I CALLED NUMBER ON RECALL CARD,AND IT SEEMS THAT THEY ARE READING FROM A CUE CARD AND OFFERED NO HELP AT ALL.I WAS FORCED TO BUY ANOTHER CAR,WHICH CANNOT REALLY AFFORD AT THIS TIME,DEALER OFFERED ME $500 FOR MY SUZUKI,WHICH TO ME WAS AN INSULT.HE EXPLAINED THAT IT WAS DUE TO AIRBAG SITUATION,AND THEY WOULD HAVE TO SEND CAR TO AUCTION,BELIEVING THEY WOULD NOT GET MUCH FOR CAR. I DECLINED OFFER AND CAR IS SITTING IN DRIVEWAY,SUZUKI SHOULD BE RESPONSIBLE FOR PUTTING ME BACK IN DEBT! *TR

ON JANUARY 15, 2013, I WAS DRIVING ON THE EXPRESSWAY. THE VEHICLE IN FRONT OF ME SLAMMED ON THEIR BRAKES UNEXPECTEDLY TO PREVENT HITTING THE VEHICLE IN FRONT OF HER, WHO HAD ALSO SLAMMED ON THEIR BRAKES. WE WERE GOING APPROXIMATELY 55 MPH. I WAS UNABLE TO BRAKE IN TIME TO PREVENT HITTING THE CAR IN FRONT OF ME. MY VEHICLE WAS TOTALED AS A RESULT. MY AIRBAG DID NOT DEPLOY DURING THIS CRASH. I FEEL THAT AN IMPACT AT THAT SPEED SHOULD HAVE TRIGGERED THE AIRBAG. I WAS DIAGNOSED WITH WHIPLASH AFTERWARDS. I HAVE PICTURES OF THE VEHICLE AFTER THE CRASH AND THE AIRBAG INTACT. *TR