SUZUKI Complaints
View complaints related to SUZUKI. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
-
2007 SUZUKI GRAND VITARA- BROOKSVILLE, FL
THE PASSENGER SEAT WEIGHT SENSOR INDICATES NO WEIGHT IN THE SEAT AND THE YELLOW LIGHT ON THE CONSOLE IS ON. A PASSENGER CAN BE IN THE SEAT WITH THE SEAT BELT BUCKLED AND THE LIGHT INDICATES THE PASSENGER AIR BAG IS OFF. IT ALSO INDICATES ON THE DASHBOARD WITH A RED LIGHT THAT ALL THE AIR BAGS ARE DISABLED. I HAVE RESEARCHED THIS ON THE INTERNET AND THIS IS ALSO COMMON ON THE 2006 MODEL ALSO. IT IS HAPPENING TO MANY 2006 AND 2007 GRAND VITARA SUZUKI VEHICLES. IT IS A COMMON PROBLEM FOR THESE VEHICLES AND IS A SAFETY HAZARD. SUZUKI WANTS OVER 1600.00- 2000.00 DOLLARS TO REPAIR THE PROBLEM. THEY INFORMED ME THE WARRANTY HAS EXPIRED AFTER 36 MONTHS OR 36000 MILES. THE PARTS TO FIX THIS PROBLEM IS A DEALER STOCK ITEM ONLY. WILL IT TAKE MANY DEATHS FOR SUZUKI TO RECALL THIS AND FIX THE PROBLEM. WE NEED THE HELP OF THE NHTSA BECAUSE SUZUKI WILL NOT TAKE THE RESPONSIBILITY NOR ADMIT THAT THIS A DESIGN FAULT FOR THESE VEHICLES. I AM SURE YOU HAVE MANY REPORTS OF THIS ISSUE AND WE THE OWNERS OF THESE VEHICLES NEED RELIEF. WE CANNOT TRADE IN THESE VEHICLES WITHOUT HAVING THE EXPENSIVE REPAIRS MADE. WHILE TRYING TO TRADE IN MY VEHICLE THE FIRST QUESTION WAS IS THE AIR BAG LIGHTS ON IN THE DASH AND ON THE CONSOLE. IF THE DEALERSHIPS ARE AWARE OF THE PROBLEM AND WANT THE REPAIRS DONE SUZUKI KNOWS THERE IS A FLAW IN THE SEAT WEIGHT MODULES, PLEASE HELP THE MANY OWNERS OF THESE VEHICLES. I AM THE ORIGINAL OWNER OF THIS VEHICLE AND ONLY HAVE 37000 MILES ON MY CAR. WILL IT TAKE AN INJURY, CRASH OR FIRE TO FORCE SUZUKI TO RECALL THIS PROBLEM. I AM AFRAID TO DRIVE THIS VEHICLE AND ONLY DO SO TO GO SHOPPING OR DOCTOR APPOINTMENTS. I AM DISABLED AND CANNOT AFFORD 1600-2000 DOLLARS TO REPAIR SOMETHING THAT SUZUKI KNOWS IS A PROBLEM WITH ALL OF THESE VEHICLES. *TR
Source: NHTSA WEB SITE -
2007 SUZUKI FORENZA- LAKEWOOD, OH
TL* THE CONTACT OWNS A 2007 SUZUKI FORENZA. THE CONTACT STATED WHILE DRIVING 60 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED AS THE VEHICLE BEGAN TO SURGE, SHIMMY AND SHAKE ABNORMALLY. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE TRANSMISSION RANGE SENSOR WOULD NEED TO BE REPLACED. THE TRANSMISSION RANGE SENSOR HAD BEEN REPLACED TWICE BEFORE THE MOST RECENT DIAGNOSIS. THE MANUFACTURER HAD NOT BEEN NOTIFIED OF THE ISSUE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 126,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2007 SUZUKI BOULEVARD M109R- CORONADO, CA
TL* THE CONTACT OWNS A 2007 SUZUKI BOULEVARD M109R MOTORCYCLE. THE CONTACT STATED THAT WHEN ENGAGING FIRST GEAR AFTER ACCELERATING FROM A STOP, THE VEHICLE WOULD SHUTTER VIOLENTLY AND STALL WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS. THE VEHICLE WAS NOT DIAGNOSED AND THE CONTACT WAS REFERRED TO AN AUTHORIZED DEALER. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 9,500. THE CURRENT MILEAGE WAS APPROXIMATELY 11,100. UPDATED 01/29/13*LJUPDATED 1/30/2013 *JS
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2005 SUZUKI RENO- MARBLE HILL, MO
TL* THE CONTACT OWNS A 2005 SUZUKI RENO. THE CONTACT STATED THAT THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN ID NUMBER: 07V452000 (EXTERIOR LIGHTING) AND SINCE THE REPAIR, THE HEADLIGHTS FAILED TO FUNCTION PROPERLY. THE VEHICLE WAS NOT TAKEN TO A MECHANIC. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE ISSUE. THE FAILURE MILEAGE WAS 139,000 AND THE CURRENT MILEAGE WAS 141,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2008 SUZUKI SX4- PORT ORANGE, FL
SINCE I PURCHASED THE VEHICLE, THE AIR BAG LIGHT HAS BEEN ON. WHEN I START THE CAR UP, IT SAYS THE PASSENGER SIDE AIR BAG IS OFF. ALSO, THE PASSENGER SIDE SEAT BELT LIGHT IN CONSISTENTLY ON, REGARDLESS OF WHETHER OR NOT SOMEONE IS SITTING IN THE PASSENGER SEAT, AND REGARDLESS OR WHETHER OR NOT THE SEAT BELT IS PLUGGED IN. I CHECKED MY OWNER'S MANUAL, AS I THOUGHT PERHAPS SOMETHING GOT SHUT OFF, BUT I SEE NOTHING IN THE MANUAL THAT TELLS ME HOW TO TURN THE AIR BAGS ON. I'VE SINCE DONE RESEARCH ON THIS ISSUE, AND FROM WHAT I'VE READ, MY AIR BAGS MAY NOT GO OFF IF I'M INVOLVED IN A COLLISION, AND THERE ARE MULTIPLE COMPLAINTS FROM OTHER SX4 OWNERS ABOUT THIS ISSUE. *TR
Source: NHTSA WEB SITE -
-
2008 SUZUKI FORENZA- OCEANSIDE, CA
COMING HOME LATE NIGHT AROUND 2ISH, WAITING AT A REDLIGHT MY CAR DOES A SUDDEN JERK, THE CHECK ENGINE LIGHT COMES ON AND IM IN DRIVE (FOOT ON BRAKE PEDAL) BUT IN THE DASH THE GEAR STARTS FLASHING AND INDICATING I WAS IN NEUTRAL BUT I WASN'T. LIGHT TURNS GREEN I GO TO PRESS DOWN ON THE ACCELERATION AND MY CAR SEEMED LIKE IT BARELY WANTED TO DRIVE, AS IF IT NEEDED A PUSH. I DIDN'T DRIVE MY CAR FOR THE WHOLE WEEKEND BECAUSE I WAS PARANOID. TOOK MY CAR IN THAT MONDAY ON OCTOBER 22ND 2012 (THEY HAD IT FOR 8DAYS), GOT MY CAR BACK ASSUMING THE PROBLEM WAS FIXED, BUT HERE WE ARE A MONTH LATER, NOVEMBER 29TH 2012 AND MY CAR IT DOING THE SAME. I WAS DRIVING MAYBE ABOUT 30PMH AND I WAS COMING TO A STOP AT A LIGHT AND MY CAR DID A SOFT JERK AND THE ENGINE LIGHT CAME ON. WENT TO TURN INTO A PARKING LOT ONCE THE LIGHT TURNED GREEN AND IT SEEM AS THOUGH MY CAR DIDN'T WANT TO ACCELERATE. SO I TURNED OFF THE CAR, WAITED FOR 10MINS OR SO, TURNED IT BACK ON AND THE LIGHT WAS GONE AND MY CAR WAS OKAY. I TOOK MY CAR IN TO MY JOB, THEY INFORMED ME THAT IT WAS THE SAME PROBLEM, WHICH IS THE GEAR SENSOR/ TRANSMISSION RANGE SENSOR. IM TAKING MY CAR IN AGAIN ON MONDAY DEC 3RD TO BE FIXED. I HAVE HAD MY CAR ALMOST 4 YEARS NOW, I STILL HAVE A WARRANTY AS WELL AND I JUST HIT THE 50,000MILE MARK. IM SCARED TO DRIVE IT BECAUSE I DO NOT WANT ANYTHING TO HAPPEN TO ME OR OTHER PEOPLE DRIVING ON THE ROAD. SO I PRAY THE PROBLEM IS FIXED ON MONDAY. I HAVE READ MANY OTHER REVIEWS ABOUT THE SAME PROBLEM AND IT BLOWS MY MIND THAT SO MANY PEOPLE HAVE THE SAME PROBLEM AND NOTHING HAS BEEN DONE. I LOVE MY CAR SO IT REALLY IS A BUMMER THAT I AM HAVING THIS TYPE OF PROBLEM. *TR
Source: NHTSA WEB SITE -
2008 SUZUKI SX4- GLENMOORE, PA
WHILE DRIVING, PASSENGER AIR BAG LIGHT STARTED COMING ON WHILE AN ADULT PASSENGER WAS IN SEAT. AFTER A COUPLE OF DAYS, THE PASSENGER AIRBAG LIGHT STAYED ON, SO THE AIRBAG WILL NOT DEPLOY. *TR
Source: NHTSA WEB SITE -
2007 SUZUKI FORENZA- ORLANDO, FL
TL* THE CONTACT OWNS A 2007 SUZUKI FORENZA. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE ALSO STALLED WHILE THE CONTACT WAS DRIVING IN REVERSE. THE CONTACT TOOK THE VEHICLE TO A LOCAL MECHANIC. THE MECHANIC REPLACED THE THROTTLE BODY BUT THE REPAIR DID NOT REMEDY THE STALLING ISSUE. THE CONTACT CALLED THE DEALER AND EXPLAINED THE FAILURE. THE DEALER ADVISED THE CONTACT THAT THE TRANSMISSION RANGE SWITCH WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 69,108.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2006 SUZUKI AERIO- PITTSBURGH, PA
TL* THE CONTACT OWNS A 2006 SUZUKI AERIO. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE INCREASED ACCELERATION. THE VEHICLE FAILED TO SLOW DOWN AFTER APPLYING THE BRAKE PEDAL NUMEROUS TIMES. THE ACCELERATOR PEDAL REMAINED IN A STUCK POSITION. THE CONTACT SHIFTED THE GEAR INTO NEUTRAL IN ORDER TO STOP. THE VEHICLE WAS COASTED TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHO STATED THE ACCELERATOR PEDAL WAS ENTRAPPED BY THE DRIVER'S SIDE FLOOR MAT. THE ENGINE WAS COMPLETELY DAMAGED DUE TO THE OPENED THROTTLE DEFECT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 50,000. THE VIN WAS UNAVAILABLE. UPDATED 01/09/13*LJ
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2006 SUZUKI RENO- TAYLORSVILLE, UT
FOR SEVERAL WEEKS MY CAR HAS BEEN CLUNKING INTO REVERSE AND DRIVE AND GETTING STUCK IN 3RD GEAR WHILE DRIVING. I WENT TO SUZUKI AND BOUGHT THE TRANSMISSION RANGE SENSOR WHICH IS WHAT IS FAULTY. THE SUZUKI DEALER WAS REALLY SURPRISED THAT WE HAD 71000 MILES ON THE CAR AND HAD NOT HAD A PROBLEM YET (THEY KNOW ITS A PROBLEM) I HAVE NOT HAD A CHANCE TO CHANGE THE SENSOR YET BUT MY WIFE WAS DRIVING THE CAR TODAY AND WHEN PUT INTO REVERSE THE CAR WENT FORWARD INSTEAD. LUCKILY THERE WAS ONLY A CURB THAT SHE HIT BUT SHE COULD HAVE HIT A CAR OR A PERSON. SHE HAD TO STOP SOMEWHERE ON THE WAY HOME AND HAD ANOTHER PROBLEM IN ANOTHER PARKING LOT WHERE SHE SHIFTED INTO REVERSE AND INSTEAD OF GOING FORWARD THE CAR SHOT OUT OF THE STALL WITHOUT HER EVEN TOUCHING THE GAS PEDAL. AGAIN SHE DID NOT HIT ANYONE BUT HOW LONG WILL SUZUKI LET THIS HAPPEN BEFORE SOMEONE IS KILLED. ALSO WHEN THE CAR GETS STUCK IN 3RD GEAR IT IS VERY DANGEROUS TO PULL OUT ONTO A ROAD AS YOU CAN BARELY ACCELERATE FAST ENOUGH TO AVOID ONCOMING TRAFFIC. THE SENSOR WILL BE REPLACED TONIGHT WHEN I GET HOME BUT THESE CARS SHOULD NOT BE HAVING THESE PROBLEMS AND ACCORDING TO THE MECHANICS AT SUZUKI THEY SEE THIS PROBLEM ALL THE TIME. I UNDERSTAND THAT PARTS BREAK AND CARS HAVE TO BE REPAIRED, BUT THIS IS SOMETHING THAT IS SO POORLY ENGINEERED THAT IT IS PUTTING THE OCCUPANTS IN THE CAR AS WELL AS OTHER PEOPLE IN DANGER. SOME PEOPLE HAVE HAD TO REPLACE THEIR TRS OVER 7 TIMES AND SUZUKI HAS YET TO ISSUE A RECALL. *TR
Source: NHTSA WEB SITE