SUZUKI Complaints

2005 SUZUKI FORENZA. CONSUMER WRITES IN REGARDS TO MALFUNCTION OF VEHICLE DRIVING LIGHTS. *SMD THE CONSUMER STATED SHE RECEIVED A RECALL NOTICE IN SEPTEMBER 2012 AND RESPONDED IMMEDIATELY BY CALLING THE DEPARTMENT WITH HER INFORMATION REGARDING THE EXPENSIVE REPAIR BILL FROM JANUARY 2012, WHEN THE SAID RECALL HAD IN FACT DISABLED THE DRIVING LIGHTS ON HER VEHICLE. THE CONSUMER SUBMITTED ALL OF THE REQUIRED PAPERWORK TO BE REVIEWED FOR REIMBURSEMENT. THE BEGINNING OF JANUARY WAS HER FIRST EXPERIENCE WITH THE DRIVING LIGHTS SHUTTING OFF, WHILE DRIVING IN THE DARK AT 60 MPH. WITHIN 10 TO 15 MINUTES THE LIGHTS CAME BACK ON, BUT A FEW MINUTES LATER THEY SHUT OFF AGAIN. THE CONSUMER HAD VARIOUS INDIVIDUALS CHECK FOR A LOOSE CONNECTION TO THE LIGHTS, BUT NO ONE COULD FIND ANYTHING, BECAUSE THE PROBLEM WAS HIDDEN WITHIN THE DASHBOARD. THE CONSUMER TOOK THE VEHICLE TO THE DEALER, WHERE THEY DIAGNOSED THE PROBLEM AS A MELTED SPLICE PACK. THE CUSTOMER RELATIONS CONTACTED THE CONSUMER AND INFORMED HER THE PROBLEM SHE EXPERIENCED BACK IN JANUARY DID PERTAIN TO THE RECALL AND OUT OF THE $513.60 BILL, SHOULD WOULD ONLY RECEIVE $75. THE REPRESENTATIVE STATED THE MECHANIC WAS NOT AWARE OF THE PROBLEM AND HAD TO SPEND TIME DIAGNOSING THE ISSUE WHICH TOOK HIM FOUR HOURS. SHE THEN INFORMED THE CONSUMER THAT WITH THE INFORMATION FROM THE RECALL NOTICE, THE SAME REPAIR COULD HAVE BEEN FIXED IN LESS THAN AN HOUR, WHICH WAS THE AMOUNT THAT WOULD BE REFUNDED. *JB

4 MONTHS AFTER PURCHASING MY 2007 SUZUKI FORENZA I ALREADY HAD TO REPLACE THE TRANSMISSION SENSOR THEN AFTER THAT 2 MONTHS LATER AGAIN, AC GOES OUT REASON UNKNOWN, THE WINDOWS ON THE PASSENGER SIDE STOP WORKING IT WON'T ROLL DOWN, ALSO THE AIRBAG LIGHT WON'T GO OFF, THE PASSENGER SEAT AIRBAG LIGHTS STAYS ON SAYING IT IS NOT ACTIVATED, MY SIGNAL LIGHTS AND HAZARD LIGHTS DON'T WORK CAN'T FIGURE OUT THE PROBLEM, MY ALARM SYSTEM STOPS WORKING THEN STARTS WORKING AGAIN THOUGHT IT MIGHT BE A FUSE BUT CAN'T FIND A FUSE OR SWITCH FOR IT, MY LOCKS KEEPS UNLOCKING AND LOCKING ON ITS OWN WHILE THE CAR IS IN MOTION WEIRD....NOW MY HEADLIGHTS WON'T TURN OFF I HAVE TO TAKE OUT MY FUSE DURING THE DAY THEN PUT IT BACK IN AT NIGHT VERY ANNOYING....READING SO MANY OF THESE REVIEWS AND COMPLAINTS WE ALL HAVE SAME PROBLEMS VERY ANNOYING =/ *TR

TL* THE CONTACT OWNS A 2005 SUZUKI RENO. WHILE PARKED, THE CONTACT NOTICED THAT THE HEADLIGHTS WOULD NOT ILLUMINATE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THAT THE VEHICLE WAS INCLUDED IN THE RECALLS UNDER NHTSA CAMPAIGN ID NUMBER: 12V397000 (EXTERIOR LIGHTING:HEADLIGHTS) AND NHTSA CAMPAIGN ID NUMBER: 07V452000 (EXTERIOR LIGHTING). THE VEHICLE WAS TAKEN TO THE DEALER AND WAS REPAIRED. AFTER THE REPAIRS, THE DAYTIME RUNNING LIGHTS WOULD NOT ILLUMINATE. THERE WAS A WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL BUT THE CONTACT WAS UNAWARE OF WHAT IT WAS EXACTLY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT THAT THE FAILURE WAS NOT RELATED TO EITHER RECALL AND THEY WOULD NOT ASSIST WITH ANY REPAIR. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 137,000.

OUR AIRBAG AND SEATBELT LIGHTS CAME ON ABOUT A MONTH OR SO AGO AND WOULDN'T GO OFF. WE MADE AN APPOINTMENT WITH THE NEAREST SUZUKI DEALER WHICH IS ABOUT 100 MILES AWAY. AT FIRST THEY THOUGHT IT HAD TO DO WITH THE SEAT BELT AND AGREED TO A GOODWILL REPAIR OF THIS. WE JUST CAME BACK FROM THAT APPOINTMENT AND FOUND OUT THAT DID NOT FIX THE PROBLEM AND THAT WE NEED TO REPLACE A SENSOR WHICH WILL COST OVER 800.00. THEY SAID THE AIRBAGS WOULD PROBABLY NOT DEPLOY BUT COULDN'T BE SURE IS ONE OR BOTH BAGS WOULD NOT DEPLOY. THEY WILL CALL THE REP AND SEE WHAT THEY WILL DO. THIS HAPPENED WHEN WE WERE JUST OVER 60,000 MILES ON THE CAR. THIS IS A SAFETY ISSUE AND WE CAN SEE THAT MANY PEOPLE HAVE THE SAME PROBLEM. WE HOPE IT DOESN'T TAKE A FATALITY FOR THIS TO BECOME A RECALL. *TR

TL* THE CONTACT OWNS A 2007 SUZUKI FORENZA. WHILE PARKED, THE CONTACT ATTEMPTED TO PLACE THE VEHICLE INTO REVERSE BUT THE VEHICLE STALLED. THE CONTACT STATED THAT THE AIR BAG, CHECK ENGINE AND THE SEAT BELT WARNING LIGHTS WERE ILLUMINATED AFTER THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING WHO ADVISED THAT THE TRANSMISSION RANGE SENSOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THAT THE VEHICLE WAS NOT INCLUDED IN ANY RECALL. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE AND THE CURRENT MILEAGE WAS 50,000.

I THOUGHT MY VEHICLE WAS STALLING BUT THE ENGINE WAS STILL RUNNING AND MY TACHOMETER WAS ACCELERATING. IT WOULD STOP WHILE I WAS DRIVING AND THE ENGINE WOULD REV,I TRIED TO MOVE BUT COULD NOT. I DRIVE A BUSY HIGHWAY SPEED LIMIT 65, I HAD TO PULL OFF THE ROAD SO I WOULD NOT GET HIT BY A SEMI. ONE DAY PULLING OUT OF MY COMMUNITY, ACCELERATING AT 45MPH THE VEHICLE JUST STOPPED IN THE MIDDLE OF TWO LANES, ANOTHER VEHICLE SWERVED TO AVOID A CRASH. A POLICE OFFICER PULLED OVER, I EXPLAINED THE CAR JUST STOPPED. HE SAW THE SYMBOL FLASHING ON DASH, A RECTANGLE WITH LINE THROUGH IT. WENT HOME IN 3RD OR 2ND GEAR, THAT SYMBOL IS NOT IN MANUAL. HAD A DIAGNOSIS AND ONLY O2 SENSOR I WAS HAVING REPLACED. I RECEIVED RECALL NOTICE FROM SUZUKI . I WAS SCARED TO DRIVE THE CAR BUT HAD NO CHOICE, SO DROVE SLOW IN 3RD OR 2ND, WHEN D FAILED AGAIN. I HAD APPOINTMENT FOR RECALL REPAIRS, WHILE AT DEALERSHIP WAS ASKED IF I HAD TROUBLE WITH THE SHIFTER GOING INTO GEAR, I SAID IT HAD BEEN HAPPENING,THAT I TRIED TO GET IT CHECKED, IT DIDN'T SHOW ON DIAGNOSTIC PERFORMED EARLIER AND IT WAS DANGEROUS. THEY SAID I NEED A TRANSMISSION RANGE SENSOR, THEY COULD FIX IT. I WANTED TO TAKE IT ELSEWHERE, TO SAVE BUT I WAS SCARED TO DEATH TO DRIVE IT. THEY SAID THEY HAVE BEEN SEEING THIS IN FORENZA'S. THIS IS DANGEROUS, LIFE THREATENING ISSUE. THERE ARE TSB'S ISSUED AND HAVE BEEN INCIDENTS LIKE MINE AND NOTHING HAS BEEN DONE. SOMEONE IS GOING TO CAUSE A HUGE ACCIDENT IF THEY HAVE NOT ALREADY, WOULD ANYONE EVEN KNOW IF A CAR IS BURNED UP OR COMPLETELY WRECKED? I DID CONTACT AMERICAN SUZUKI TO ADVISE THEM OF MY PROBLEM SO THEY WOULD HAVE IT ON RECORD. I ADVISED THEM THAT BEFORE THIS DANGEROUS SITUATION DEVELOPED THE SHIFTER WAS GETTING STUCK IN PARK AND THAT I HAD REPORTED THAT TO THE ORIGINAL DEALER AND WAS TOLD THEY COULD FIND NO PROBLEM SO NOTHING WAS DONE. *TR

WITH THE FORENZA WHEN YOU PUT IT IN GEAR TO DRIVE OR RESERVE PERIODICALLY IT WILL FLASH A SYMBOL IN THE GEAR INDICATOR WITH A LINE THROUGH IT THIS CAUSES THE CAR TO MAKE A LOUD CLUNKING NOISE AND BARELY MOVE AT ALL THIS IS A BIG ISSUE BECAUSE THE CAR BARELY MOVES AND IT DOES IT RANDOMLY I COULD BE DRIVING AND IT LOSING ITS GEAR AND STARTS TO MOVE SLOWLY IT CAN CAUSE AN ACCIDENT WITH ME NEVER KNOWING WHEN IT WILL HAPPEN NEEDS TO BE FIXED READ ONLINE LOTS OF PEOPLE ARE HAVING THE SAME ISSUE WITH THIS CAR AND I HAD A SUZUKI PRIOR AND IT DID THE SAME THING HAD THE CAR LESS THAN A WEEK AND ITS DOING THIS. *TR

I HAVE AN 2008 SUZUKI SX4 THAT RUNS GREAT, HOWEVER, AT AROUND 67,000 MILES THE AIRBAG AND SEATBELT LIGHT CAME ON. I PAID $2000 FOR AN EXTENDED WARRANTY AND THIS IS NOT COVERED, EVEN THOUGH IT HAS TO DEAL WITH THE "COMPUTER" OF THE CAR-- WHICH IS COVERED. THEY SAY YOU NEED A NEW SEAT COVER THAT COSTS YOU BETWEEN $1000-$2000. IT IS RIDICULOUS TO PAY $2000 FOR A WARRANTY AND THAT IT IS NOT COVERED SINCE A SEAT COVER WILL FIX THE PROBLEM EVEN THOUGH IT IS LISTED UNDER A "COMPUTER PROGRAM" PROBLEM. I AM CONCERNED WHY THIS IS NOT LISTENED UNDER A RECALL SINCE IT IS A MAJOR DEFECT IN SUZUKI SX4S. IT IS ALSO A MAJOR SAFETY HAZARD BECAUSE THE AIRBAG WILL NOT DEPLOY IF I WAS TO GET INTO A WRECK. *TR

MY STRUT FAILED AND BEGAN TO LEAK AT 36000 MILES. THE MECHANIC FELT THAT THERE WAS NO REASON FOR THE STRUT TO FAIL WITH SUCH LOW MILEAGE AND SUGGESTED THAT WE CHECK FOR RECALLS. IN SPITE OF THE FACT THAT FAULTY STRUTS ARE AN EXTREMELY COMMON PROBLEM AND PRESENT AN OBVIOUS SAFETY RISK, SUZUKI HAS REFUSED TO ACKNOWLEDGE THE PROBLEM OR ISSUE A RECALL. *TR

MY 2006 SUZUKI FORENZA SWITCHED INTO NEUTRAL AT 60 MPH ON A ROAD WITH NO SHOULDER. I HAD MY THREE SMALL CHILDREN IN THE BACK SEAT AND WAS TERRIFIED THAT I WOULD BE REAR ENDED INJURING AND POSSIBLY KILLING THEM AS I HAD NO POWER TO ACCELERATE. I WAS ALSO UNABLE TO GET FAR ENOUGH OFF THE ROAD BECAUSE I WAS UNABLE TO REVERSE. I HAD TO CALL MY HUSBAND HELP ME TO GET MY KIDS OUT OF THE VEHICLE ON THE SIDE OF A BUSY AND NARROW ROAD. THIS INCIDENT WAS CAUSED BY A FAILURE OF THE TRANS RANGE SENSOR WHICH HAS BECOME AND EXTREMELY COMMON PROBLEM WITH THE SUZUKI FORENZA. THIS PART MUST BE RECALLED AS IT PRESENTS AN IMMEDIATE AND ONGOING RISK TO THE TO THE LIVES OF SUZUKI OWNERS AND PASSENGERS AS WELL AS OTHER DRIVERS. IT IS UNACCEPTABLE TO HAVE A VEHICLE REPEATEDLY POSE SUCH A RISK TO THE LIVES OF FAMILIES AND FOR SUZUKI TO REFUSE TO RECALL THE PART THAT IS CAUSING THE PROBLEM. *TR