SUZUKI Complaints

AIRBAG WARNING LIGHT COMES ON AND STAYS ON. THIS IS APPARENTLY A KNOWN PROBLEM WITH SUZUKI VEHICLES AND THERE ARE MULTIPLE COMPLAINTS ONLINE. I TOOK THE VEHICLE TO THE LOCAL SUZUKI DEALERSHIP, AND THE AIR BAG SENSOR WAS REPROGRAMMED. HOWEVER, IT STILL RETURNS A B1311 CODE. SUZUKI HAS EXTENDED THEIR 3 YR 36000 MI WARRANTY, BUT WILL NOT COVER THIS CODE FOR SOME UNKNOWN REASON. THE ONLY REMEDY IS THE REPLACE THE ENTIRE SEAT BOTTOM AT A COST OF $1,100. SUZUKI SHOULD RECALL ITS DEFECTIVE SENSORS, THIS IS A SERIOUS SAFETY ISSUE AS I'VE READ THAT THE AIRBAGS MAY NOT OPERATE PROPERLY IF THE SENSOR IS MALFUNCTIONING. *TR

THIS ISSUE STARTED WAY BEFORE TODAY, BUT THE AIR BAG SENSOR LIGHT CAME ON PROBABLY IN THE FALL OF 2011 ALONG WITH THE PASSENGER SEAT BELT LIGHT. WE MOVED TO A SMALL TOWN AND BEFORE GETTING TWO NEW TIRES WE WENT TO THE SERVICE STATION ONLY TO FIND OUT IT WAS CLOSED BUT I NEED TO GET MY INSPECTION REINSTATED SO I CAN GO TO CLASS AND WORK AND IF SUZUKI KNEW ABOUT ALL THESE ISSUES WITH THE AIR BAG SENSOR ONE WOULD HOPE THAT IT WOULD WARRANT A RECALL. I LOVE MY SX4 BUT EVER SINCE I GOT IT HAS HAD MANY ISSUES WITH IT, MORE SO THAN MY HUSBANDS CAR WHICH IS A 1999 FORD MUSTANG. *TR

TL* THE CONTACT OWNS A 2007 SUZUKI FORENZA. THE CONTACT WAS DRIVING 45 MPH WHEN THE VEHICLE BEGAN TO JERK AND THE GEAR SHIFTED INTO NEUTRAL ERRONEOUSLY. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THAT THE TRANSMISSION RANGE SENSOR FAILED AND WOULD NEED REPLACING. THE CONTACT SPOKE TO THE MANUFACTURER BECAUSE THE VEHICLE WAS UNDER WARRANTY, BUT THE MANUFACTURER WOULD NOT INCLUDE THE COST OF THE REPAIR UNDER THE WARRANTY. THE FAILURE AND THE CURRENT MILEAGE WAS 97,000.

TL* THE CONTACT OWNS A 2007 SUZUKI FORENZA. THE CONTACT STATED THAT AFTER SHIFTING INTO GEAR, THE VEHICLE WOULD LUNGE FORWARD ABNORMALLY WITH THE ILLUMINATION OF THE CHECK ENGINE WARNING LAMP. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 55,000 AND THE CURRENT MILEAGE WAS 90,000.

TL* THE CONTACT OWNS A 2006 SUZUKI FORENZA. THE CONTACT STATED THAT AFTER STOPPING, THE VEHICLE WOULD HESITATE AND HINDER THE CONTACT FROM SHIFTING INTO ANY GEAR. THE VEHICLE WAS TAKEN TO A DEALER WHO INSPECTED THE VEHICLE AND ADVISED THAT THE TRANSMISSION RANGE SENSOR FAILED. THE MANUFACTURER WAS NOTIFIED WHO STATED THERE WERE NO RECALLS FOR THE FAILURE. THE VEHICLE WAS REPAIRED UNDER WARRANTY. THE FAILURE MILEAGE WAS 62,000.

TL* THE CONTACT OWNS A 2002 SUZUKI XL7. THE CONTACT STATED THAT THE VEHICLE WOULD PULL TO THE RIGHT ABNORMALLY WHEN DRIVING AT ANY SPEED. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC AND THE FAILURE WAS LOCATED AS THE FRONT CROSS MEMBER BEING BROKEN DUE TO DEFECTIVE MATERIAL. THE FAILURE CAUSED THE ENGINE TO LEAN TO THE RIGHT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 137,000 AND THE CURRENT MILEAGE WAS 141,000.

2008 SUZUKI SX4- TOOK INTO DEALERSHIP FOR COMPLAINT OF TICKING NOISE UNDER THE HOOD. AFTER A $98 DIAGNOSTIC FEE THEY DETERMINED IT NEEDED A NEW ENGINE BECAUSE OF BAD RODS DUE TO OIL STARVATION. AFTER TALKING WITH SERVICE MANAGER AND DEALERSHIP GENERAL MANAGER BOTH DECIDED THAT REPAIRS WERE NOT COVERED UNDER 100,000 MILE POWERTRAIN WARRANTY. ALSO THE AIR BAG WARNING LIGHT STAYS ON AND IT WAS ALSO DETERMINED THAT THE ENTIRE SEAT WOULD HAVE TO BE REPLACED IN ADDITION TO THE CATALYTIC CONVERTOR BEING REPLACED DUE TO BAD OXYGEN SENSOR. I HAVE PROOF OF ALL MAINTANCE AND SERVICE REPAIRS TO INCLUDE OIL CHANGES ETC. I REQUESTED A MEETING WITH GENERAL MANAGER AND WAS ASSURED THAT HE WOULD INVESTIGATE SITUATION AND GET BACK WITH ME IN A COUPLE OF DAYS. IT HAS BEEN A WEEK AND ONLY COMMUNICATION I HAVE RECEIVED IS A TEXT MESSAGE ON MY CELL PHONE STATING THAT NO PART OF THE POWERTRAIN WARRANTY WOULD APPLY EVEN THOUGH THE POWERTRAIN WARRANTY INCLUDES ALL THINGS LISTED IN DIAGNOSTIC REVIEW OF THE CAR THIS IS EXTREMELY UNPROFESSIONAL AND SHOWS THAT SUZUKI DOES NOT STAND BY THEIR PRODUCTS. A LOT MORE TO THIS STORY>>>>>> INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *TT

I WAS DRIVING DOWN THE EXPRESSWAY AND I WAS DOING 65 MPH AND MY CAR STARTED STALLING AS I PRESSED THE GAS THEN I FLOORED THE GAS BECAUSE MY CAR WAS STARTING TO REVERSE DOWN THE EXPRESSWAY ALL OF A SUDDEN MY CAR FROZE AND MY COMPUTER ON MY DASH HAD ALL THE LETTERS SCRAMBLED FOR DRIVE, REVERSE, PARK ETC AND HAD A LINE THROUGH IT I WAS SOOOO SCARED I HAD A BIG TRUCK BEHIND ME. *TR

TL* THE CONTACT OWNS A 2001 SUZUKI ESTEEM. THE CONTACT STATED THAT THE FRONT SUB FRAME WAS COMPLETELY RUSTED OUT, CAUSING THE VEHICLE TO BE UNSTABLE. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THAT THERE WAS NOTHING THEY COULD DO TO ASSIST. THE FAILURE AND CURRENT MILEAGES WERE 199,000.

TL* THE CONTACT OWNS A 2003 SUZUKI AERIO SX WAGON. THE CONTACT STATED THAT THE MANUAL TRANSMISSION DISLODGED FROM THE FIFTH GEAR WHILE DRIVING 55 MPH. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE CONTACT WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REPAIRED. THE VEHICLE WAS THEN TAKEN TO AN INDEPENDENT REPAIR SHOP AND THE FIFTH GEAR OF THE TRANSMISSION WAS REPAIRED. THE CONTACT WAS ALSO INFORMED THAT THE FIFTH GEAR WAS EXTERNALLY HOUSED, CAUSING THE FAILURE. THE REMAINING GEARS WERE ALL INTERNALLY HOUSED AND OPERATED AS NORMAL. THE FAILURE RECURRED APPROXIMATELY ONE WEEK LATER. THE VEHICLE WAS TAKEN BACK TO THE REPAIR SHOP AND REPAIRS WERE AGAIN PERFORMED. THE FAILURE HAD SINCE CONTINUOUSLY RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 82,000.