SUZUKI Complaints

THE BIKE SLIPS OUT OF 2ND GEAR AND GOES TO N IF THE LOAD IS TO HIGH. IN FIRST GEAR IS DOES THE SAME BUT NOT AS MUCH...GOING BACK TO 2008 I WAS IN A ACCIDENT THAT I REMEMBER THE BIKE WENT INTO N AND I HIT. *TR

I WAS DRIVING HOME AND THE CAR SUDDENLY WENT INTO NEUTRAL GEAR LUCKILY I WAS ABLE TO PULL OVER WITHOUT BEING HIT IN THE BACK, THIS HAD NOW HAPPENED 3 TIMES SINCE THE FIRST INCIDENT. I AM AFRAID TO DRIVE MY CAR NOW. ALSO WHEN IT SHIFTS INTO NEUTRAL GEAR, ON THE DASH WHERE IT SHOWS THE GEARS THE D SIGN IS ALL SCRAMBLED. *TR

2000 SUZUKI ESTEEM SEDAN. THE SUBFRAME AND FRONT PASSENGER SIDE AXEL RUSTED THROUGH AND COLLAPSED WHILE TURNING CORNER. LOUD GRINDING OF TIRES. THIS CAUSED THE FRONT PASSENGER SIDE WHEEL TO BE PUSHED BACK INTO THE WHEEL WELL. REPAIRED COST OF $1200. FORTUNATELY NO ONE WAS HURT AS THE VEHICLE WAS SLOWING DOWN, BUT IF THESE PARTS HAD FAILED AT HIGHWAY SPEEDS, IT IS QUITE LIKELY A FATAL ACCIDENT WOULD HAVE OCCURRED. I HAVE SEARCHED ON LINE AND FOUND THAT OTHER SUZUKI OWNERS HAVE REPORTED THIS SAME PROBLEM. I WROTE TO CORPORATE RELATIONS AT SUZUKI IN BREA CALIFORNIA, THEY CONTACTED ME AND LEFT A MESSAGE THAT THEY WERE NOT GOING TO REIMBURSE ME FOR THE COST OF REPAIR AND THAT THE WARRANTY FOR THIS KNOWN PROBLEM WAS NO LONGER IN EFFECT AS OF DEC 21, 2011. HOWEVER, THE WARRANTY THEY SENT TO OWNERS SAID THIS REPAIR WOULD BE FOR 12 YEARS FROM THE DATE THE CAR WAS ORIGINALLY PUT IN SERVICE OR 180,000. MY CAR MET THE CONDITIONS BUT THEY REFUSE TO HONOR THE COVERAGE EXTENSION WARRANTY. I HOPE THIS VEHICLE IS RECALLED OR AT LEAST OWNERS SHOULD BE NOTIFIED OF THIS DEFECT BEFORE A FATAL ACCIDENT OCCURS. *TR

TL* THE CONTACT OWNS A 2006 SUZUKI RENO. WHEN THE CONTACT STARTED THE VEHICLE, THE AIR BAG AND ENGINE WARNING INDICATORS BEGAN TO ILLUMINATE ON THE INSTRUMENT PANEL CONTINUOUSLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE AIR BAG SENSOR WAS REPLACED. THE FAILURE RECURRED TWO WEEKS AFTER THE VEHICLE WAS REPAIRED. THE VEHICLE WAS NOT REPAIRED A SECOND TIME. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 36,000. UPDATED 06/06/12 *BF THE CONSUMER STATED THERE IS ALSO A FAILURE WITH THE SEAT BELT. THE TRANSMISSION FAILED 1 YEAR AFTER THE VEHICLE WAS PURCHASED. UPDATED 06/07/12*JS

TL* THE CONTACT OWNS A 2006 SUZUKI GRAND VITARA. THE CONTACT WAS DRIVING 55 MPH WHEN THE STEERING WHEEL BECAME LOSE AND DETACHED FROM THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER HOWEVER, THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS CONTACTED BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 103,400 AND THE CURRENT MILEAGE WAS 103,493.

FAILURE OF FRONT BRAKE LINE ABOVE JUNCTION THAT SPLITS TO GO TO THE TWO CALIPERS. EITHER THE HOSE CRIMP HAS FAILED OR, THE CASTING HAS BROKEN. NOT YET DETERMINED. THIS CAUSED COMPLETE FAILURE OF FRONT BRAKES. BRAKE FLUID LEAKING FROM THIS POINT. THE FACTORY INSTALLATION APPEARS TO BE CORRECT AND NO APPARENT CAUSE OF FAILURE CAN BE NOTED OTHER THAN THE FACT THAT I HAD JUST GONE OVER A FAIRLY SEVERE RUT AND HAD THE BRAKES APPLIED AT THE TIME. *JS

TL* THE CONTACT OWNS A 2006 SUZUKI GRAND VITARA. THE CONTACT WAS DRIVING 15 MPH WHEN BLUE SMOKE EMITTED FROM THE EXHAUST, ALONG WITH THE SMELL OF FUEL. THE CHECK ENGINE AND EG WARNING LIGHTS ILLUMNATED ON THE INSTRUMENT PANEL PRIOR TO THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER. THE DEALER STATED THAT A FAILURE IN THE GROUND WIRE FOR THE FUEL INJECTOR CAUSED THE FAILURE. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 77,069.

BOTH THE PASSENGER SEAT BELT LIGHT AND AIR BAG LIGHT CAME ON AND STAYED ON. I TOOK THE CAR TO THE LOCAL SUZUKI DEALER TO HAVE IT CHECKED. THEY TOLD ME IT WAS A DEFECTIVE AIRBAG SENSOR BUILT INTO THE PASSENGER SEAT AND IT HAD TO BE REPLACED AT A COST OF $1000+ FOR THE AIRBAGS TO WORK AGAIN. THEY ALSO TOLD ME THIS WAS A COMMON PROBLEM. WE PURCHASED A NEWER VEHICLE FOR SAFETY FEATURES SUCH AS MULTIPLE AIRBAGS AND NOW DO NOT HAVE THAT PROTECTION BECAUSE OF A VERY EXPENSIVE REPAIR. WE ALSO PURCHASED AN EXTENDED WARRANTY AND FOUND THAT THIS SAFETY ITEM WAS NOT COVERED. I HAVE READ MANY OTHER COMPLAINTS IN ONLINE FORUMS AND BLOGS CONCERNING THIS SAFETY ISSUE WITH THIS SAME MODEL. I FEEL THIS IS A HUGE SAFETY CONCERN SINCE NONE OF THE AIRBAGS NOW WORK BECAUSE OF THE DEFECTIVE SENSOR. I HOPE SUZUKI DOESN'T WAIT UNTIL SOMEONE DIES IN AN ACCIDENT FROM THE AIRBAGS NOT DEPLOYING BECAUSE OF THIS EXPENSIVE AND CONSISTENTLY DEFECTIVE PART. I BELIEVE THERE SHOULD BE A SAFETY RECALL ON THIS ITEM. *TR

THE TRANSMISSION RANGE SENSOR WENT OUT THE FIRST TIME LAST YEAR. STARTED TO SHOW AN "X" OVER THE GEAR WHEN YOU SHIFTED, IT WOULD KICK, AND IT WOULD NOT ALLOW YOU TO OVER 35MPH EVEN WITH YOUR FOOT ON THE GAS. WE REPLACED THE SENSOR IN OCT OF 2011. IT IS NOW APRIL 2012 AND THE SENSOR HAS GONE OUT AGAIN. THE AIR BAG SENSOR LIGHT IS CONSTANTLY ON. THE DEALERSHIP STATES THAT WIRE KEEPS GETTING SHORTED BECAUSE OF THE LOCATION UNDER THE SEAT. *TR

TL* THE CONTACT OWNS A 2007 SUZUKI SX4. THE CONTACT STATED THAT THE AIR BAG SENSOR ILLUMINATED ON THE INSTRUMENT PANEL WHILE DRIVING 50 MPH. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE DEALER STATED THAT AIR BAG CONTROL MODULE SENSOR NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 61,000 AND THE CURRENT MILEAGE WAS 62,200. THE CONSUMER WAS INFORMED THE REAR AXLE WAS LEAKING OIL. THE AIR BAG AND SEAT BELT LIGHT ILLUMINATED WHILE DRIVING. THE DEALER INFORMED THE CONSUMER THE SEAT SENSOR FAILED AND IT WOULD COST $1300 TO REPLACE THE PASSENGER SIDE SEAT BOTTOM UNIT. THE REAR DIFFERENTIAL WAS LEAKING. THE CATALYTIC CONVERTER HAD TO BE REPLACED FOR THE SECOND TIME, DUE TO PREMATURE FAILURE. UPDATED 05/23/12