SUZUKI Complaints

TL* THE CONTACT OWNS A 2007 SUZUKI SX4. THE CONTACT STATED THAT THE AIR BAG AND SEAT BELT WARNING LIGHTS WOULD ILLUMINATE ON THE INSTRUMENT PANEL SPORADICALLY. THE DEALER AND MANUFACTURER WERE CONTACTED AND ADVISED THE CONTACT THAT THEY WOULD RETURN THE CALL AT A LATER DATE, BUT WERE NOT RESPONSIVE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 60,000.

AFTER 60,000 MILES THE AIRBAGS LIGHT COMES ON AND PASSENGER SEAT BELT LIGHT COMES ON. DEALER STATES THAT PASSENGER SEAT CUSHION NEEDS TO BE REPLACED. A LOT OF SUZUKI OWNERS HAVE THE SAME PROBLEM AFTER 60,000 MILES. THIS IS A SAFETY HAZARDS. HERE IS A LINK TO THE ISSUE. THIS ISSUE SHOULD BE RECALLED. HTTP://WWW.SUZUKI-FORUMS.COM/SUZUKI-SX4-FORUM/44769-2008-SUZUKI-SX4-CROSSOVER-AIRBAG-LIGHT.HTML. *TR

UPON START-UP THE AIR BAG INDICATOR LIGHT AND THE PASSENGER SEAT BELT LIGHT ARE ON PERSISTENTLY. THIS IS WHETHER OR NOT SOMEONE IS SEATED IN THE PASSENGER SEAT. ACCORDING TO AN ON-LINE QUERY, WE FOUND MULTIPLE ENTRIES (COMPLAINTS) OF OTHER CUSTOMERS EXPERIENCING THE SAME PROBLEM FOR 2007, 2008 AND 2009 MODELS. THE CULPRIT IS A FAULTY SENSOR IN THE SEAT CUSHION. THUS FAR SUZUKI HAS NOT ADDRESSED THIS ISSUE, NOR DO THEY FEEL IT IS A SAFETY CONCERN. FROM WHAT THE DEALERSHIP SERVICE MANAGER INDICATED (AND AS STATED ON COMPLAINTS WE FOUND) WITH THE CAR IN THE CURRENT CONDITION, OUR AIR BAGS WILL NOT DEPLOY IN THE EVENT OF AN ACCIDENT. THE DEALERSHIP STATED THE ESTIMATE FOR REPAIR OF THE SEAT CUSHION AND SEAT BELT ASSEMBLY IS $1700.00. THE DEALERSHIP COMPARED THIS REPAIR TO THAT OF SAY AN ENGINE OR TRANSMISSION GOING OUT. THEY (BOTH THE DEALERSHIP PERSONNEL AND SUZUKI CORP. CUSTOMER SERVICE PERSONNEL) SAY IT IS FAIR TO EXPECT TO PAY FOR SUCH REPAIRS, AFTER THE WARRANTY PERIOD. WE FEEL THIS IS A FAULTY COMPONENT. WE FEEL THAT IT IS WRONG OF SUZUKI TO EXPECT CAR OWNERS TO PAY FOR SUCH REPAIRS. WE BELIEVE THAT THIS NON-VALUE ADDED FEATURE, NOW DEFECTIVE, IS JEOPARDIZING OUR LIVES. SINCE WHEN DID REPLACING SEAT CUSHIONS AND SEAT BELT ASSEMBLIES BECOME STANDARD CAR REPAIRS? SINCE WHEN IS A FAULTY COMPONENT THAT ESSENTIALLY DISABLES THE ENTIRE AIR-BAG SYSTEM DEEMED TO BE A SIMPLE REPAIR ISSUE AND NOT A SAFETY CONCERN? WE FAIL TO SEE HOW THIS IS THE CASE. WE FAIL TO SEE HOW SUZUKI CAN JUSTIFY SUCH STATEMENTS. *KB

CAR WAS MAKING A LOUD CLACKING SOUND COMING FOR THE FRONT END. I TOOK THE CAR TO A GARAGE FOR SERVICE. I WAS TOLD THAT IT WAS THE STRUT MOUNTS AND IT WOULD BE A VERY EXPENSIVE REPAIR. I CONTACTED THE DEALER AND TOLD THEM THE PROBLEM. I WAS TOLD TO BRING THE CAR IN. AFTER THE DEALER LOOKED AT THE CAR I WAS TOLD IT WAS A CV JOINT NOT THE STRUTS. THE REPAIR WAS COVERED UNDER THE POWERTRAIN WARRANTY. THIS YEAR WHILE TRYING TO GET MY CAR INSPECTED I WAS TOLD BY ANOTHER GARAGE THAT MY STRUT MOUNTS WERE BAD AND THAT MY VEHICLE WAS NOT SAFE TO DRIVE. *KB

I PURCHASE THIS 2008 SUZUKI SEDAN X4 THREE YEARS AGO I HAVE BEEN HAVING A LOT OF PROBLEMS WITH THIS A LOT OF THE PARTS ON THIS CAR HAVE BEEN BREAKING OFF THE AIR BAG SENSOR LIGHT HAS BEEN COMING ON HAVE TAKEN TO SUZUKI SEVERAL TIMES THEY CLAIM THEY FIX IT IT WOULD WORK OKAY FOR A LITTLE WHILE AND THE LIGHT WOULD COME BACK ON AGAIN THREE DAYS LATER. I HAVE A LOT OF PROBLEMS WITH THIS CAR I AM REALLY FED UP WITH THIS CAR MAKES NO SENSE TO ME. I AM SCHEDULED TO TAKE THIS CAR FOR THE THIRD TIME TO GET THE AIRBAG FIX HOPING THAT THEY FIX IT RIGHT THIS TIME THIS COMING FRIDAY IT MAKES NO SENSE . I HOPE YOU"LL CAN HELP ME OUT WITH THIS SITUATION IT HAS GOTTEN WORSE NOT BETTER AT ALL. *KB

TL* THE CONTACT OWNS A 2007 SUZUKI SX4. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT WAS ILLUMINATED. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, NOR WAS THE VEHICLE DIAGNOSED OR REPAIRED. THE CURRENT AND THE FAILURE MILEAGES WERE 51,350.

TL* THE CONTACT OWNS A 2007 SUZUKI FORENZA. THE CONTACT STATED THAT THE TRANSMISSION WOULD SLIP OR WOULD BECOME STUCK IN ONE GEAR WITH THE CHECK ENGINE WARNING LAMP ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE TRANSMISSION RANGE SENSOR WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE VEHICLE WAS REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 39,000.

I NOTICED THE AIRBAG LIGHT STAYING ON IN LATE APRIL 2011. I TOOK THE CAR TO SUZUKI DEALERSHIP IN SAN JOSE THEY REPORTEDLY FIXED THE PROBLEM BUT THE LIGHT CAME BACK ON IN SEPTEMBER AND I RETURNED TO THE DEALERSHIP. THEY SEEMINGLY FIXED IT, ALTHOUGH THEY SAID IT MIGHT TAKE REPLACING ONE OR BOTH OF THE SEATS FOR UPWARDS OF $2,000 BUT WHEN I DROVE AWAY THE LIGHT WAS NOT ON. NOW IN NOVEMBER THE LIGHT IS BACK ON. SINCE I HAVE READ SO MANY COMPLAINTS ABOUT THIS PROBLEM WITH OTHER SUZUKI SX4'S I WOULD LIKE TO SEE A RECALL AND A PERMANENT SOLUTION TO THIS PROBLEM. *TR

I PURCHASED A 2007 SUZUKI FORENZA IN DEC 2006 AND MY TRANSMISSION RANGE SENSOR WENT BAD IN AUGUST OF 2007, IT WENT BAD AGAIN LESS THAN A YEAR LATER IN JUNE 2008, AGAIN IN 2010 AND NOW AS OF TODAY NOVEMBER 22,2011 I HAVE TO PUT IT BACK IN THE SHOP FOR THE TRANSMISSION RANGE SENSOR. I REALLY DO FEEL LIKE THIS SHOULD HAD BEEN A RECALL CONSIDERING I AM NOT THE ONLY SUZUKI FORENZA OWNER THAT HAS HAD THE ONGOING ISSUES . I HAVE CAME OUT OF POCKET OVER $600 SO FAR ON GETTING THIS PROBLEM FIX BECAUSE IT WAS NOT COVER UNDER WARRANTY. *TR

TL* THE CONTACT OWNS A 2006 SUZUKI GRAND VITARA. THE CONTACT STATED THAT A STRONG CHEMICAL ODOR RELEASED FROM THE VENTS. THE VEHICLE WAS TAKEN TO THE DEALER WHO PERFORMED A DIAGNOSTIC AND LOCATED THE FAILURE AT THE BLOWER SWITCH. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 139,000.