SUZUKI Complaints

TL* THE CONTACT OWNS A 2009 SUZUKI GZ250. WHILE DRIVING APPROXIMATELY 55 MPH THE VEHICLE SUDDENLY STALLED. THE CONTACT HAD TO REPLACE THE MAIN FUSE IN THE ENGINE IN ORDER TO START THE VEHICLE. THE FUSE WAS REPLACED FOUR TIMES BECAUSE IT CONTINUED TO BURN OUT. THE BATTERY WAS ALSO REPLACED FIVE TIMES BECAUSE IT WOULD CONSTANTLY FAIL WHEN TRYING TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIANS WERE UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 250.

I OWN A 2006 SUZUKI FORENZA. A LITTLE OVER MONTH AGO, ME AND MY FAMILY WERE DRIVING ON THE HIGHWAY, AND THE CAR STARTED JERKING AND SLOWING DOWN VERY SUDDENLY. AFTER SWITCHING INTO 3RD GEAR AND THEN BACK TO DRIVE, THE CAR FINALLY STARTED PICKING UP SPEED AND DRIVING CORRECTLY. A FEW DAYS AFTER THAT, I DROVE MY DAUGHTER TO SCHOOL AND WHEN I GOT BACK IN THE CAR TO GO HOME, THE CAR WOULD NOT DRIVE OVER 10MPH. IT KEPT JERKING VERY HARD. I TOOK IT TO GET DIAGNOSTICS DONE AND FOUND THAT IT IS THE TRANSMISSION RANGE SENSOR. I HAVE DONE RESEARCH ON THIS ISSUE WITH THIS PARTICULAR VEHICLE AND HAVE FOUND THAT THIS ISSUE IS VERY WIDE SPREAD. I FEEL THAT NO MATTER HOW WELL THE MAINTENANCE ON THIS VEHICLE IS KEPT UP, THIS ISSUE IS DESTINED TO BECOME A PROBLEM AND A SAFETY ISSUE. BECAUSE THIS SENSOR GLITCH CAUSES THE VEHICLE TO SUDDENLY SWITCH GEARS AND SLOWDOWN WITHOUT WARNING OR BRAKE LIGHTS, THERE IS A HIGH POSSIBILITY FOR ACCIDENTS. I BELIEVE THERE SHOULD BE A RECALL FOR THIS TO BE FIXED. I HAVE NOT BEEN ABLE TO DRIVE MY CAR FOR OVER A MONTH BECAUSE MY FAMILY HAS ONLY ONE INCOME AT THIS TIME FROM MY HUSBANDS JOB AND I CANNOT AFFORD TO HAVE IT FIXED. I CALLED THE MANUFACTURER AND GOT NO ASSISTANCE. I CONTACTED THE DEALER ASKING ABOUT A GOODWILL ASSISTANCE REPAIR AND I HAVE GOTTEN NO RESPONSE. *TR

I HAD INSTALL TWO BATTERIES IN A WEEK I NOTICE OTHER RIDER HAS THIS ISSUE TOO. A PREMATURE STARTER FAILURE LEAVING YOU STALL AT HIGHWAY SPEEDS *KB

WHILE DRIVING UP A HILL OR ACCELERATING FROM A STOP, THE CAR FEELS LIKE IT SLIPS INTO NEUTRAL AND THE RPMS RACE. IF I LET UP FROM THE ACCELERATOR FOR A FEW SECONDS IT WILL RESUME NORMAL DRIVING. MECHANIC SUGGESTS IT IS EITHER THE TRANSMISSION RANGE SENSOR OR THE CLUTCH PISTON. THIS IS VERY DANGEROUS AS I LOSE SPEED RAPIDLY AND THE ROADS I TRAVEL MOST DO NOT HAVE ENOUGH SHOULDER TO PULL OVER SAFELY. NEAREST SUZUKI REPAIR SHOP IS OVER AN HOUR AWAY AND I DON'T FEEL SAFE IN TRYING TO DRIVE IT THAT FAR. THEY TOLD ME IT WOULD NOT BE COVERED BY THE 100,000 MILE WARRANTY. OTHER ISSUES WITH THIS CAR: IN 2 YEARS I HAVE REPLACE ALL HEADLIGHT BULBS 4 TIMES, BRAKES REPLACED, AND PAINT IS WEARING OFF HANDLES. THE TRANSMISSION IS 'SEALED' SO THAT THE AVERAGE PERSON/REPAIR SHOP CAN'T WORK ON THEM OR EVEN CHECK THE TRANSMISSION FLUID LEVEL (NO DIP STICK). *KB

MOTORCYCLE ENGINE STALLED WHILE SHIFTING INTO FOURTH GEAR AT APPROX. 50 MPH, AFTER BEING PARKED ON A HOT DAY. *KB

2009 SUZUKI VITARA AIR CONDITIONER COMPRESSOR HAS FAILED UPON 2 YEAR OWNERSHIP. IT IS NOT COVERED UNDER THE WARRANTY PER SUZUKI DEALERSHIP. WHILE DRIVING AT NORMAL SPEED, A POPPING SOUND OCCURS AND THE AIR BEGINS TO BLOW HOT AIR. THE EVENTS LEADING UP TO THIS WAS THE HIGHBEAM/LOWBEAM LIGHTS BURN OUT WITHIN 3 MONTHS OF OWNERSHIP. THEN PULLEY SYSTEM FAILS. THEN THE COMPRESSOR. THIS ALL TAKES WITHIN 2 YEARS. TO REPAIR THE COMPRESSOR, THERE ARE NO "OLD" PARTS AND IT IS ONLY STOCKED WITH THE SUZUKI DEALERSHIP. YOU ARE FORCED TO PAY THEIR PRICE FOR REPLACING UNIT, EVEN THOUGH THE AIR CONDITIONER AND FILTERING UNIT IS COVERED UNDER THE 7 YEAR/OR 100000 MILE WARRANTY. THE DEALERSHIP TOLD US THAT IS WAS COVERED THEN 6 HOURS LATER THEY SAID IT WASN'T AND REFUSED TO PAY FOR THE COMPRESSOR TELLING ME THAT THEY WERE NOT GOING TO LET ME "WIN THE LOTTERY". OUR SUZUKI HAS 40,000 MILES CURRENTLY. A TWO YEAR OLD CAR SHOULD NOT HAVE THIS MANY PROBLEMS. *KB

I PURCHASED MY XL7 NEW FROM SHORTLINE SUZUKI IN 2009. IT HAS 43,000 MILES ON IT AND IT HAS DEVELOPED A NOISE IN THE STEERING COLUMN, I HAD THE DEALERSHIP CHECK THE ISSUE AND WAS TOLD THE STEERING RACK NEEDED REPLACEMENT, I HAVE DRIVEN THIS VEHICLE FOR ONLY 2 YEARS!! THIS IS A DEFECT, NOT AN ISOLATED INCIDENT, AS MANY HAVE COMPLAINED HERE AND IN THE SUZUKI FORUMS. I ALSO HAVE HAD WATER LEAK INTO THE VEHICLE FROM THE SUN ROOF AS REPORTED BY ANOTHER OWNER. I CANNOT EXPRESS HOW DISAPPOINTED I AM WITH THE QUALITY OF THIS VEHICLE. I PURCHASED NEW SO I WOULD NOT HAVE SPEND TIME IN THE SHOP, YET I HAVE HAD A MYRIAD OF ISSUES. *KB

TL* THE CONTACT OWNS A 2007 SUZUKI VZR 1800. THE CONTACT STATED THAT THE MOTORCYCLE WOULD DROP OUT OF GEAR AND HE WAS UNABLE TO SHIFT INTO SECOND GEAR. THE VEHICLE WAS TAKEN TO THE DEALER, WHO STATED THAT THE MOTOR WAS TOO POWERFUL FOR THE GEAR BOX AND CAUSED THE FAILURE. AS A RESULT, THE GEAR BOX NEEDED TO BE UPGRADED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO ASSISTANCE BECAUSE THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE MOTORCYCLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 6,200. UPDATED 09/01/2011

I AM THE OWNER OF A SUZUKI SX4, VIN NUMBER: [XXX], THAT HAS 22,713 MILES. ABOUT TWO WEEKS AGO I BEGAN TO NOTICE THAT THE AIRBAG LIGHT ON BOTH THE DRIVER AND PASSENGER SIDES WAS LIT ON THE INSTRUMENT CLUSTER. BECAUSE SUZUKI CLOSED MOST OF ITS DEALERSHIPS IN NORTH FLORIDA, I WAS FORCED TO DRIVE 150 MILES (EACH WAY) TO THE DEALERSHIP IN TAMPA (CROWN SUZUKI). THE DEALER LOOKED AT MY CAR AND THE CODE SAID THAT THE AIRBAG SYSTEM WAS RECEIVING INVALID INPUT FROM THE PASSENGER SEAT SENSOR (B1312). THE DEALER STATED THAT HE COULDN'T REPROGRAM THE SENSOR, AND THAT INSTEAD THEY WOULD HAVE TO REPLACE THE ENTIRE SEAT AIRBAG SENSOR MAT, WHICH COSTS $1,584.92 (NOT INCLUDING LABOR). ALSO, DEALER STATED THAT ALMOST EVERY SINGLE SUZUKI SX4 HE HAD SEEN SOONER OR LATER DEVELOPED THIS PROBLEM. AFTER CONDUCTING SOME INTERNET RESEARCH (INCLUDING MULTIPLE SUZUKI FORUMS AND COMPLAINTS TO NHTSA ' NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION), I WAS SHOCKED TO FIND OUT HOW COMMON THIS PROBLEM IS. THIS SEEMS TO BE A GROWING CONCERN WITH SX-4'S AND SUZUKI IS NOT DOING ANYTHING ABOUT IT. THIS IS A SAFETY RELATED ISSUE, WHICH SUZUKI CONTINUES TO IGNORE. I SPOKE TO SUZUKI IN CALIFORNIA AND A REPRESENTATIVE PRETTY MUCH SAID "TOUGH LUCK." BECAUSE THIS IS A SAFETY RELATED ISSUE, AND THE SHORT CIRCUIT OCCURS NOT DUE TO 'NATURAL WEAR AND TEAR' OF THE PART, I STRONGLY INSIST THAT AMERICAN SUZUKI AUTOMOTIVE DIVISION NEEDS TO TAKE RESPONSIBILITY AND OFFER ASSISTANCE IN REPAIRING THIS PROBLEM OR ISSUE A RECALL OR EXTENDED WARRANTY FOR THIS FAILURE. *KB INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *KB

TL* THE CONTACT OWNS A 2007 SUZUKI RENO. THE CONTACT STATED THAT THE VEHICLE WOULD HESITATE TO ACCELERATE FROM STOPS. THE VEHICLE WOULD ALSO JERK WHEN SHIFTING GEARS AND THE CHECK ENGINE LIGHT BEGAN TO ILLUMINATE ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE TRANSMISSION RANGE SENSOR WOULD NEED TO BE REPLACED. AN AUTHORIZED DEALER WAS NOTIFIED, BUT THE MANUFACTURER WAS NOT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 62,000. THE VIN WAS UNAVAILABLE.