SUZUKI Complaints

SUZUKI SAFETY RECALL CAMPAIGN (RECTIFIER ASSEMBLIES) I TOOK MY MOTORCYCLE IN TO THE DEALER FOR THIS SAFETY RECALL ASSUMING THEY WOULD BE ABLE TO TAKE CARE OF IT QUICKLY. THE BIKE HAS NOW BEEN IN THEIR SHOP GOING ON THREE WEEKS WAITING FOR THE RECALL PART TO BE REPLACED. SUZUKI IS BEING VERY SLOW TO PROVIDE THEIR DEALERS WITH THIS PART. THEY(THE DEALER) HAVE NO IDEA WHEN THEY WILL GET THE PARTS. THIS IN TURN MEANS THAT I DO NOT HAVE USE OF MY BIKE. SUZUKI NEEDS TO MAKE THESE RECALL PARTS AVAILABLE TO THEIR DEALS AS SOON AS POSSIBLE. *TR

TL*THE CONTACT OWNS A 2007 SUZUKI FORENZA. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE APPROXIMATELY FIFTEEN MINUTES AFTER THE FAILURE. THE CONTACT WAS ABLE TO SECURE AN APPOINTMENT WITH THE LOCAL DEALER FOR DIAGNOSTIC TESTING OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 34,000.

TL* THE CONTACT OWNS A 2007 SUZUKI FORENZA. THE CONTACT WAS DRIVING APPROXIMATELY 35 MPH WHEN THE VEHICLE SLIGHTLY JERKED AND DECELERATED INDEPENDENTLY. THE CONTACT STATED THAT THE FAILURE RECURRED INTERMITTENTLY WHEN DRIVING AT ANY SPEED. THE CONTACT WAS ABLE TO SECURE AN APPOINTMENT WITH THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 33,000.

TL* THE CONTACT OWNS A 2007 SUZUKI FORENZA. THE VEHICLE WAS PARKED WHEN THE FRONT EXTERIOR DRIVERS SIDE DOOR HANDLE FRACTURED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN REPLACED THE DOOR HANDLE UNDER WARRANTY. THE CONTACT STATED THAT THE REAR DRIVER SIDE DOOR HANDLE ALSO FRACTURED. THE VEHICLE WAS NOT FURTHER REPAIRED BECAUSE THE WARRANTY HAD EXPIRED. THE APPROXIMATE FAILURE MILEAGE WAS 32,000.

TL* THE CONTACT OWNS A 2006 SUZUKI GRAND VITARA. THE CONTACT STATED THAT THE AIR BAG SENSOR FAILED. THE CONTACT STATED THE SENSOR WAS SUPPOSES TO RECOGNIZE WHEN THE PASSENGER SEAT WAS OCCUPIED AND ACTIVATE THE AIR BAG BUT THAT WAS NOT THE CASE. THE VEHICLE WAS NEITHER INSPECTED NOR REPAIRED FOR THE FAILURE. THE FAILURE MILEAGE WAS 62,000 AND THE CURRENT MILEAGE WAS 73,000. UPDATED 05/03/11*LJ UPDATED 05/04/11

TL* THE CONTACT OWNS A 2011 SUZUKI SX4 AWD (NA). WHILE DRIVING APPROXIMATELY 65 MPH, THE CONTACT ATTEMPTED TO TURN ON THE HIGH BEAMS AND THE NOTICED THE HEAD LIGHTS HAD NOT BEEN TURNED ON. THE CONTACT STATED THE DAYTIME RUNNING LIGHTS WERE ILLUMINATED AND WERE BRIGHT AND HE THOUGHT THE HEAD LIGHT WERE ON. THE INSTRUMENT PANEL LIGHTS WERE ILLUMINATED WHICH THE CONTACT STATED USUALLY INDICATED THE TAIL LIGHTS ARE ON. THE CONTACT WENT THROUGH THE MANUAL AND STATED IT DID NOT SEE INFORMATION REGARDING THE INSTRUMENT PANEL ILLUMINATING WITHOUT THE HEADLIGHT BEING ILLUMINATED. THE DEALER WAS CONTACTED AND STATED THAT WAS THE DESIGN OF THE VEHICLE. THE MANUFACTURER WAS CONTACTED BUT BECAUSE THE CONTACT WAS RECORDING THE CALL THEY COULD NOT SPEAK WITH HIM. THE APPROXIMATE CURRENT MILEAGE WAS 1,600.

MY WIFE OWNS A 2007 SUZUKI FORENZA, AT AROUND 50K MILES, WE NOTICED THAT WHEN SHIFTING FROM PARK, THE CHECK ENGINE LIGHT COMES ON AND THE ODOMETER READS A BLINKING SYMBOL WHILE A VIOLENT JERK OCCURRED. THEN WHEN ACCELERATING, THE CAR WOULD HAVE A LOUD LOW-PITCH HUM AS IF WE WERE TOWING A BUS ON ICE. I HAD A DIAGNOSTIC TEST RAN AND DISCOVERED THAT MY TRANSMISSION RANGE SENSOR AND MY TRANSMISSION SHIFT SOLENOID WERE FAULTY. ME BEING A MECHANIC AND ALL, I CALL AROUND TO BUY THE PART, NO LUCK. SO I FINALLY CALL THE DEALERSHIP AND GUESS WHAT THEY SAY? ONLY THE DEALERSHIP HAS THE PARTS AND YOU'RE GOING TO HAVE TO BRING IT TO US AND PAY A RIDICULOUS PRICE. I REFUSE TO PAY SOMEONE ELSE TO DO A JOB THAT I KNOW I CAN DO, ESPECIALLY IF WERE TALKING ABOUT A COST THAT EXCEEDS $500 FOR A ONE AND A HALF HOUR JOB. I DON'T UNDERSTAND WHY THESE PARTS ARE EXCLUSIVE TO DEALERS ESPECIALLY WHEN THE PART IS OBVIOUSLY POORLY CRAFTED BY THE MAKERS. SO MANY COMPLAINTS ABOUT THE SAME THING. WHY HASN'T THERE BEEN A RECALL ALREADY? OR AT LEAST MAKE THE PARTS AVAILABLE TO THE PUBLIC. THIS IS A SERIOUS SAFETY HAZARD, LEFT TURNS ARE A GAMBLE, AND I CAN JUST IMAGINE THE WEAR ON THE ENGINE ITSELF. AT 50 MPH THE RPM'S ARE AT 3000 TO 4000 RPM'S! PLEASE HELP! *TR

THE BRAKES OF THE CAR BECOMES HARD AND LOCKS THE CAR FROM MOVING. THE DASH BOARD WILL SHOW TRACTION LIGHT ON WITH THE READING "TRACTION CONTROL SERVICE / STABILITY CONTROL SERVICE" THE FIRST INCIDENT HAPPENED SEPTEMBER 2010. MILES COVERED 55391 . MATTER TAKEN WITH SUZUKI AND THE DEALER. THEY SAID THE BRAKE PADS WORE OUT, SO REPLACED THE PADS AND THE ROTOR FOR $536.00. THE PROBLEM REPEATED BUT AFTER 2 HRS BRAKES GOT RELEASED. THE TRACTION CONTROL AND STABILITY CONTROL SWITCH WAS PUT OFF TO AVOID THE DANGER OF THE VEHICLE GETTING AUTO BRAKED IN THE MIDDLE OF THE HIGHWAY. HOWEVER THE SWITCH DID NOT WORK AND THE PROBLEM REPEATED TWO TIMES. TAKEN UP WITH ANOTHER DEALER. THEY HAVE STATED THAT BRAKES AND ROTOR NEED TO BE REPLACED WITH CERTAIN OTHER KITS FOR A PRICE OF $2100. TALKING WITH SUZUKI AND THEY STATED THAT THE VEHICLE IS NOT UNDER WARRANTY. HENCE, I HAVE TO PAY FOR THE REPAIR. I FAIL TO UNDERSTAND HOW CAN THE BRAKE PADS LOCK THE MOVING VEHICLE AUTOMATICALLY. IT IS THE MOST DANGEROUS SITUATION ESPECIALLY ON HIGHWAYS. SOMEONE PLEASE HELP.

2004 SUZUKI VERONA EX [XXX]. I PURCHASED MY 2004 VERONA FROM CAR MAX IN AUSTIN, TX. I HAVE BEEN EXPERIENCING INTERMITTENT STALLING, POOR ACCELERATION AND JERKING ACCELERATION. THERE IS NO EXACT MOMENT WHEN THIS HAPPENS BUT IT IS BECOMING A SERIOUS CONCERN WITHIN THE PAST MONTH AS IT HAS BECOME MORE FREQUENT. I USED TO HAPPEN A COUPLE OF TIMES WITHIN THE FIRST MONTH BUT HAS INCREASED FREQUENCY TO AT LEAST ONCE TO TWICE A DAY IN THE PAST 30 DAYS. I PURCHASED THIS CAR, USED, AND HAVE ONLY HAD IT FOR 3 MONTHS.I TOOK IT TO THE SUZUKI DEALERSHIP FOR AN OIL CHANGE AND CONSULTED WITH THE SERVICE MANAGER AND WAS TOLD SINCE THE ENGINE LIGHT DOES NOT COME ON THERE IS NO ERROR IN THE COMPUTER AND CAN NOT BE FIXED. HE SAID THAT REPAIRS FOR THIS OLD OF A CAR WOULD COST MORE TO TRY AND FIND THE ERROR THAN ITS WORTH. CLEO BAY SUZUKI 3620 EAST WHITESTONE BOULEVARD CEDAR PARK, TX 78613 (512) 259-6600. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

SAFETY ISSUE ??? NOT SURE IF AIRBAG WILL DEPLOY WITH ADULT IN THE SEAT. SEEMS UNSAFE TO ME. FRONT PASSENGER SEAT AIRBAG SENSOR. LIGHT COMES ON AND CHIMES (MEANING A SMALL PERSON IS IN THE FRONT SEAT AND SEATBELT IS OFF EVEN WHEN NO ONE SITTING IN SEAT). ONSET CAME WHEN VEHICLE WAS TURNED ON. LIGHT DOES GO OFF WHEN AN ADULT SITS IN SEAT. *TR