SUZUKI Complaints

TL*THE CONTACT OWNS A 2008 SUZUKI XL7. THE CONTACT STATED THAT WHILE DRIVING OR IF THE ENGINE WAS IDLE THE VEHICLE WOULD SHAKE AND MAKE A LOUD TICKING NOISE. THE FAILURE CAUSED THE CHECK OIL LIGHT AND THE CHECK ENGINE LIGHT TO ILLUMINATE. THE VEHICLE WAS TAKEN TO THE DEALER NUMEROUS TIMES FOR THE REPAIRS AND THE VEHICLE CONTINUED O HAVE THE SAME PROBLEM. THE DEALER CONTINUED TO REPAIR DIFFERENT PARTS OF THE VEHICLE BUT NOT THE CORRECT PART TO STOP THE FAILURE. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE OIL FILTER THAT WAS BEING USED TO CHANGE THE OIL DISINTEGRATED, BROKE UP IN BIG PIECES AND BECAME STUCK IN THE ENGINE. THE REPAIR COST WILL BE $1600 IN ORDER TO TAKE THE VEHICLE APART TO DETERMINE THE CORRECT WAY TO REPAIR THE VEHICLE. THERE WERE NO RECALLS OR WARRANTIES RELATED TO THE FAILURE. THE FAILURE MILEAGE WAS 47,000.

TL*THE CONTACT OWNS A 2008 SUZUKI SX4. THE CONTACT NOTICED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE DEALER ADVISED THE CONTACT THAT THERE WERE NO RELATED RECALLS AND THAT SHE NEEDED TO HAVE IT REPAIRED BECAUSE IT WOULD NOT DEPLOY IN THE EVENT OF A CRASH. THE MANUFACTURER ADVISED THE CONTACT TO TAKE THE VEHICLE TO A LOCAL DEALER FOR DIAGNOSTIC TESTING. NO REPAIRS WERE PERFORMED DUE TO THE REPAIR COST. THE CURRENT AND FAILURE MILEAGE WAS 65,000. UPDATED 05/03/11*LJ UPDATED 05/16/11

I HAVE A 2006 SUZUKI FORENZA AND HAVE ISSUES WITH THE TRANSMISSION RANGE SENSOR AND THE AIRBAG LIGHT STAYING ON. I HAVE LOOKED ONLINE AND THERE ARE SEVERAL COMPLAINTS ABOUT THE SAME ISSUES. WHENEVER THE CAR IS PUT IN REVERSE OR I HAVE TO GO DOWN THE GEARS TO DRIVE, THE CAR JERKS AND THEN DRIVES VERY SLOWLY. IT IS AS THOUGH I AM DRIVING A STICK-SHIFT AND NOT LETTING OFF OF THE CLUTCH. THE WHOLE CAR JERKS WHEN THIS HAPPENS. I DO NOT AND HAVE NOT HAD THE MONEY TO FIX THIS PROBLEM. THE DEALERSHIP TOLD ME IT WOULD $350.00 PLUS LABOR TO FIX THIS PART ALONE. ON TOP THAT THEY SAID MY SERPENTINE BELT NEEDS CHANGED WHICH WOULD BE AN ADDITIONAL $190. I BELIEVE THIS CAR NEEDS RECALLED OR ATLEAST SUZUKI NEEDS PAY THE MAJORITY OF THE COSTS FOR THE PART BEING REPLACED. *TR

TL*THE CONTACT OWNS A 2010 SUZUKI KIZASHI. THE CONTACT STATED THAT ON THREE OCCASIONS WHILE DRIVING 25 MPH, THE RPMS INCREASED TO 1,800 WHILE THE BRAKES WERE DEPRESSED. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES FOR DIAGNOSTIC TESTING BUT THEY WERE UNABLE TO FIND A FAILURE CODE. THE DEALER ALSO TEST DROVE THE VEHICLE AND WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER FILED REPORT 2-242457358. THE FAILURE MILEAGE WAS 2,500 AND THE CURRENT MILEAGE WAS 5,100. UPDATED 05/03/11*LJ UPDATED 1/5/12 *CN

TL* THE CONTACT OWNS A 2007 SUZUKI SX4. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT WAS ILLUMINATED. THE DEALER ADVISED THAT THE AIR BAG SENSOR WOULD NEED TO BE RESET TO CORRECT THE FAILURE. THE SENSOR WAS RESET BUT DID NOT CORRECT THE FAILURE. THE DEALER THEN ADVISED THERE WAS A SHORT THAT WAS CAUSING THE FAILURE. IN ADDITION, THE CONTACT WAS ADVISED THAT WHEN THE AIR BAG WARNING LIGHT WAS OFF, THEN THE AIR BAGS WOULD OPERATE AS DESIGNED. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 52,000.

2008 SUZUKI SX4 CROSSOVER DRIVER AIRBAG LIGHT AND PASSENGER SEATBELT LIGHT ARE ON CONSTANTLY. CONTACTED SUZUKI CUSTOMER SERVICE, TOOK VEHICLE TO AUTHORIZED SUZUKI DEALERSHIP. DIAGNOSED PROBLEM, WILL COST OVER 2200 TO MAKE VEHICLE SAFE TO OPERATE. SERVICE MAN INFORMED US NONE OF THE AIRBAGS WILL FUNCTION UNTIL 2200$ REPAIRS ARE MADE. CAR IS NOT UNDER WARRANTY. IF I CHOOSE TO HAVE THE PASSENGER SEAT CUSHION REPLACED THIS WILL MAKE THE THIRD SEAT CUSHION AS IT HAS BEEN REPLACED ANOTHER TIME ALREADY UNDER WARRANTY. SUZUKI CUSTOMER SERVICE TOLD ME SINCE CAR IS OUT OF WARRANTY I HAVE TO PAY. THEY TOLD ME TO HAVE SERVICE MANAGER CONTACT THEIR TECHNICAL REP AND OPEN A CASE AND MAYBE THEY MIGHT HELP ME IN SOME UNSPECIFIED WAY. SUZUKI DEALERSHIP WOULD NOT GIVE US A LOANER CAR AND SUZUKI CUSTOMER SERVICE WOULD NOT AUTHORIZE LOANER VEHICLE. WE HAVE TO DRIVE THIS LITTLE DEATHTRAP WITHOUT ANY AIRBAGS. IF YOU GO ONLINE AND TYPE IN SUZUKI SX4 AIRBAG LIGHT ON YOU SEE THIS IS A WIDESPREAD PROBLEM. WE CAN`T AFFORD TO PAY FOR ANOTHER AIRBAG SENSOR THAT WILL ONLY LAST A SHORT TIME AND THEN LEAVE US VULNERABLE AND UNPROTECTED. PLEASE HELP US AND OTHERS LIKE US WHO DON`T HAVE THE MONEY TO PAY FOR SUZUKI`S POOR QUALITY AND DEFECTIVE SAFETY EQUIPMENT. THANK YOU.

I OWN A 2006 SUZUKI FORENZA AND HAVE HAD NUMEROUS PROBLEMS WITH THIS CAR. SINCE PURCHASING NEW IN 2006, I HAVE HAD THE GAS GAUGE, GAS TANK, RADIO, CENTER CONSOLE, FRONT DOOR HANDLES & CATALYTIC CONVERTER REPLACED. THE FACTORY TIRES WENT BAD WITHIN A YEAR, AND BECAUSE IT IS AN ODD TIRE SIZE COST OVER $400 TO REPLACE. CURRENTLY THE CHECK ENGINE LIGHT IS ON STATING THERE IS A PROBLEM WITH THE CATALYTIC CONVERTER WHICH WAS JUST REPLACED ABOUT 3 MONTHS AGO. I LEFT THE CAR OVERNIGHT AT THE DEALER & GOT A RENTAL CAR (WHICH COST $75) AND THE DEALER AND SUZUKI TECH SUPPORT CAN NOT FIGURE OUT WHY THE CATALYTIC CONVERTER ERROR CONTINUES TO SHOW UP. THE POWER STEERING LIGHT IS ALSO ON & I WAS TOLD THAT IT REQUIRES A SENSOR - NOT COVERED BY WARRANTY - THAT WILL COST OVER $300. I HAVE HAD A PROBLEM WITH THE ENGINE JERKING AND SLIPPING GEARS ON ACCELERATION. IT WOULD ALSO STICK IN NEUTRAL OR NOT CHANGE GEARS AND HESITATE TO THE POINT OF MOVING VERY SLOWLY. I WAS TOLD THIS WAS AN OXYGEN SENSOR WHICH COST ME OVER $300 TO REPLACE. I HAVE HAD THIS PROBLEM ONCE SINCE. THE STRUTS - FRONT AND BACK - ALSO NEED TO BE REPLACED WHICH IS A $1200 REPAIR BECAUSE THEY ARE LEAKING. CURRENTLY BOTH FRONT DOOR HANDLES ARE BROKEN CAUSING ME TO HAVE TO OPEN THE WINDOWS TO OPEN THE DOORS. I HAVE HAD THEM REPLACED ONCE BEFORE UNDER RECALL, BUT NOW IT WILL COST OVER $200 A PIECE TO REPLACE. I DIDN'T EVEN KNOW THERE WAS A LIGHT TO INDICATE THAT THE DAYTIME RUNNING LIGHTS WERE WORKING UNTIL IT JUST APPEARED ONE DAY. THE DAYTIME RUNNING LIGHTS INDICATOR WON'T STAY ON - IT COMES ON, THEN GOES BACK OFF. I THINK SUZUKI NEEDS TO MAKE GOOD ON THESE CARS BECAUSE THERE ARE SO MANY PROBLEMS. *TR

I HAVE A 2005 SUZUKI VERONA AND I HAD PROBLEMS WITH THE AIR BAG ONE YEAR AFTER I GOT THE CAR I HAD TO HAVE THE AIR BAG REPLACE AND AS WELL AS THE GAS CAP REPLACE SEVERAL TIMES TO WERE IT WOULD MAKE THE ENGINE LIGHT COME ON I TOOK MY CAR TO HAVE THEM CHECK MY AIR BAG LIGHT AND THEY SAID SINCE IT WASN;T UNDER WARRANTY I HAVE TO PAY TO HAVE THE AIR BAG REPLACE AGAIN . AND I DIDN'T FEEL THAT WAS RIGHT BECAUSE IT WAS AN ISSUE THAT THEY HAD ALREADY FIXED. *TR

TL* THE CONTACT OWNS A 2008 SUZUKI FORENZA. THE CONTACT STATED THAT WHEN SHIFTING INTO DRIVE WITH THE BRAKES DEPRESSED, THE ENGINE WOULD SHIFT ABNORMALLY, CAUSING THE CHECK ENGINE WARNING LIGHT TO ILLUMINATE. NEITHER THE DEALER NOR MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHO REPLACED THE BRAKE PADS HOWEVER, THE FAILURE PERSISTED. THE CURRENT MILEAGE WAS 80,000 AND THE FAILURE MILEAGE WAS 73,000.

TL*THE CONTACT OWNS A 2009 SUZUKI B-KING MOTORCYCLE. WHILE DRIVING APPROXIMATELY 65 MPH THE VEHICLE STALLED. THE CONTACT WAS ABLE TO GET A JUMP START AND REPLACED THE BATTERY; HOWEVER, THE FAILURE RECURRED. THE FAILURE HAD BEEN ON GOING SINCE 2010. THE VEHICLE WILL BE TOWED TO THE DEALER. THE FAILURE MILEAGE WAS 1,000 AND THE CURRENT MILEAGE WAS 1,050.