SUZUKI Complaints

TL* THE CONTACT OWNS A 2000 SUZUKI ESTEEM. WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT DROVE OVER A POT HOLE AND THE STEERING WHEEL BECAME UNCONTROLLABLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE MECHANIC ADVISED THAT THE AXLE AND THE A-FRAME WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS A 2007 SUZUKI XL7. THE CONTACT STATED THAT THE STEERING WHEEL WAS MAKING A STRANGE NOISE AND WATER WAS ENTERING THE VEHICLE ON THE PASSENGER SIDE FLOORBOARD. THE CONTACT STATED THAT THE WATER INITIALLY LEAKED FROM THE SUNROOF WHICH WAS TAKEN TO THE DEALER AND REPAIRED, BUT THE PROBLEM PERSISTED. FROM THE LEAKAGE, MOLD BEGAN TO FORM IN THE VEHICLE. IT WAS TAKEN TO AN AUTHORIZED DEALER WHO OFFERED NO ASSISTANCE. THE VEHICLE WAS ALSO TAKEN TO A SECOND DEALER FOR THE STEERING WHEEL FAILURES WHERE THE CONTACT WAS ADVISED THAT THE BUSHINGS WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED, AS THE PART NEEDED FOR REPAIRS WAS ON BACKORDER. THE HORN HAD ALSO FAILED BUT THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE AND THE CURRENT MILEAGE WAS 48,082. THE FAILURE MILEAGE WAS 35,000.

TL* THE CONTACT OWNS A 1998 SUZUKI ESTEEM. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE BEGAN SHIFTING TO THE RIGHT. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE HOME. THE CONTACT INSPECTED THE VEHICLE AND NOTICED THE FRONT CROSS MEMBER FRAME WAS SEVERELY CORRODED. THE VEHICLE WAS NOT INSPECTED OR REPAIRED. THE CONTACT STATED HE WAS UNABLE TO CONTACT THE MANUFACTURER. THE APPROXIMATE FAILURE MILEAGE WAS 114,524. ..UPDATED 09-26-12 *BF THE CONSUMER STATED THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. UPDATED 10/01/2012 *JS

MY 2007 SUZUKI FORENZA HAS 51,000 MILES AND IT APPEARS THE TRANSMISSION RANGE SENSOR HAS FAILED. I ONLY USE MY CAR FOR NORMAL DRIVING FROM HOME TO WORK WHICH IS ABOUT 20 MILES ONE WAY AND OTHER IN-TOWN DRIVES SUCH AS SCHOOL OR GROCERIES. I LIVE IN PHOENIX, AZ SO HEAT MAYBE A FACTOR. ABOUT TWICE A WEEK FOR THE LAST MONTH, WHEN IM AT A STOP THE TRANSMISSION SEEMS TO GET STUCK IN SECOND GEAR WITH NO INDICATION (SOMETIMES CHECK ENGINE LIGHT WILL BE ON) UNTIL I ACCELERATE. FEW TIMES I'VE BEEN CLOSE TO BEING IN ACCIDENTS WHILE MAKING LEFT TURNS. SUZUKI HAS TOLD ME THAT THE SENSOR IS NOT UNDER WARRANTY AND WILL COST AROUND $300 TO REPAIR. *TR

2008 FORENZA SUZUKI THE TRANSMISSION SLIPS OUT OF GEAR WHEN DRIVING AND THE COMPUTER ON THE DASHBOARD MAY CHANGE FROM DRIVE TO REVERSE, PARK OR NEUTRAL WHILE THE CAR IS IN MOTION. THE DEALER STATES THAT IT MAY NOT BE COVERED UNDER WARRANTY. THE PASSENGER DOOR HANDLE BROKE OFF. *TR

I HAVE BEEN COMPLAINING ABOUT THE SENSORS IN MY 2008 SUZUKI FORENZA FROM THE FIRST WEEK I BOUGHT IT. THERE HAS BEEN ONE PROBLEM AFTER ANOTHER AND THE WARRANTY IS BOGUS. THIS COMPANY HAS RIPPED OFF TONS OF CONSUMERS WHICH IS PROBABLY WHY THEY DECIDED TO NOT MAKE THIS CAR ANYMORE. I AM NOW HAVING PROBLEMS WITH MY TRANSMISSION SENSOR WHICH CAUSES MY CAR TO JUMP OUT OF GEAR WHILE DRIVING. THE OTHER DAY IT DID THAT AND ANOTHER CAR ALMOST REAR ENDED ME IN THE BACK! WHAT WOULD HAVE HAPPENED IF THEY HADN'T OF STOPPED? ME AND MY DAUGHTER COULD HAVE BEEN KILLED. I GUESS THAT'S WHAT SUZUKI IS WAITING ON FOR SOMEONE TO LITERALLY DIE BEFORE THEY WILL ADMIT THAT THE PARTS ON THESE VEHICLES ARE DEFECTIVE AND NO MATTER HOW MANY TIMES YOU HAVE THE PROBLEM FIXED IT WILL BECOME FAULTY AGAIN. IM SURE THERE HAVE BEEN COMPLAINTS MADE TO THE COMPANY BUT NOONE EVER CALLS YOU BACK OR EVEN ACKNOWLEDGES THAT YOUR CONCERNS ARE REAL. MOST CONSUMERS EITHER HURRY UP AND UNLOAD THIS LEMON OR WIND UP SPENDING THOUSANDS OF DOLLAR TO KEEP IT HALF WAY RUNNING. I REFUSE TO PASS THIS JUNK OFF FOR SOMEONE ELSE TO GO THROUGH THE HEADACHES AND HEARTACHE I HAVE HAD AND IF ITS THE LAST THING I DO IM GOING TO OUT SUZUKI FOR THE WORST CAR COMPANY THAT THEY ARE. THEIR DEALERSHIPS ARE RIPOFFS TOO. SOMETHING NEEDS TO BE DONE ABOUT THIS BLATANT LYING TO CONSUMERS AND THEN THE HORRIBLE CUSTOMER SERVICE AFTER THEY HAVE CLEARLY SOLD YOU A LEMON. *TR

ENGINE TROUBLE LIGHT CAME ON NOV. 2009. TALKED TO DEALERSHIP THEY SAID THE LIGHT HAD TO BE ON AT TIME OF COMP. DIAGNOSTIC. CAME ON AGAIN IN DEC. 2009. HAD DIAGNOSTIC DONE AT DEALER & INDEPENDENTLY, THE CODE INDICATED A CYLINDER MISFIRE. THE DEALERSHIP ORDERED PARTS, WHICH TOOK TWO MONTHS TO GET (FEB. 2010). IN THE MEAN TIME THE CAR WAS RUNNING WITH A CYLINDER MISFIRE THE WHOLE TIME CAUSING IT TO RUN HOT, WHICH CREATED A LARGE BURN HOLE IN THE FRONT EXHAUST PIPE/CONVERTER ASSEMBLY (WHICH SUZUKI ATTRIBUTED TO A POOR ENGINE GROUND). THE DEALERSHIP "FIXED" THE CYLINDER MISFIRE BY REPLACING SOME 34 INTERNAL PARTS ASSOCIATED WITH THE CAM SHAFT OR CRANK "TENSIONER AND GUIDE". TWO MONTHS LATER (APRIL 2010)THE ALTERNATOR MOUNTING BOLT AND PULLEY ASSEMBLY (RECALL NHTSA # 10V25000)BOTH BROKE. THAT IS WHERE THE DEALERSHIP NOTICE THE HOLE IN THE FRONT EXHAUST AND ATTRIBUTED IT TO A "POOR ENGINE GROUND" WHEN AN INDEPENDENT FIRESTONE MECHANIC ALREADY TOLD ME THAT HOLE WAS A DIRECT RESULT OF THE ENGINE RUNNING HOT FOR SO LONG DUE TO THE "CYLINDER MISFIRE". NOW HERE IT IS A YEAR LATER AND THE SAME PROBLEM IS PRESENT. I BELIEVE THERE IS A MANUFACTURING QUALITY DEFECT ISSUE. *TR

AIR BAG LIGHT CAME ON WOULD NOT GO OFF TOOK CAR TO ELECTRICAL SHOP FOUND OUT THE ELECTRICAL CONNECTOR UNDER FRONT PASSENGER SEAT WAS DEFECTIVE ORDERED NEW ONE FROM SUZUKI THAT SOLVED THE PROBLEM VEHICLE 09 GRAND VITARA. *TR

2006 SUZUKI GRAND VITARA. AIRBAG LIGHT STAYS ON CONTINUALLY FOR MONTHS. THE DEALER STATES IT'S MY RESPONSIBILITY TO PAY $2,000 TO FIX THE DEFECT WHICH IS A SENSOR IN THE SEAT. VIN# [XXX]. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I HAVE COMPLAINED CONSISTENTLY ABOUT THE VIBRATIONS AT IDLE AND THE LOUD NOISES IN MY ENGINE COMPARTMENT. ALSO FUMES COMING THRU MY VENTS THAT BURN MY EYES AT TIMES. ENDED UP IN THE ER ON ONE OCCASION AND THE NEXT DAY THE CAR HAD OIL ALL OVER THE VALVE GASKET COVER. CAR WAS TOWED TO THE DEALER BUT THEY SAID THEY SEEN NO OIL BUT I HAD PICS OF THE LEAK. STILL GET INTERMITTENT SMELLS OF GAS WHILE DRIVING THAT BURN MY EYES AND THROAT. THE ENGINE GETS HOT FAST AND THAT'S WHEN THE CAR STARTS TO ACCELERATE. SEEMS LIKE IT IS SEARCHING FOR GEARS AND THE RPMS REV UP. I CAN FEEL THE ENGINE IN MY DRIVERS SEAT REALLY BAD. MY WARRANTY IS ALMOST EXPIRED AND IT IS NOW 2011 AND THE CAR HAS BEEN IN TWICE FOR THE SAME COMPLAINTS. NOT TO MENTION HEARING THE STRUTS RATTLE OVER BUMPS AND WHILE MAKING TURNS. THEY REPLACED MY SUSPENSION TWICE. 1ST TIME WAS WHILE I ONLY HAD MY CAR FOR 2 MONTHS. I AM NOT GETTING NO RESULTS AND THIS CAR IS VERY UNSAFE. NOW I AM SCARED IF I WAS TO BE INVOLVED IN AN ACCIDENT THE AIRBAG MAY NOT DEPLOY. THEY NEED TO RECALL THIS CAR FOR THE FAULTY TRANSMISSION AND THE AIRBAGS BEFORE SOMEONE GETS HURT REALLY BAD. *TR