SUZUKI Complaints

I GOT A 2006 GRAND VITARA BRAND NEW AT FIRST IT WAS LITTLE THINGS LIKE MY DOME LIGHT SWITCH BREAKING AND THE WINDOW CONTROLLER BECOMING LOSS AND AFTER GETTING THEM FIXED THEY BREAK AGAIN A WEEK LATTER THEN A SENSOR LIGHT COMES ON ABOUT THE AIR BAG AND WONT GO OFF THE WORST THING IS MY AIR CONDITION CONTROL ONLY LETS AC RUN CANT TURN IT OFF AND DON'T TRY TO PUT THE HEAT FROM YOU FEET TO FACE THE AIR MIGHT JUST STOP WORKING THEN I STARTED TO HAVE BEARING ISSUES THAT WAS A RECALL ITEM BUT MY DEALERSHIP CLOSED SO I HAD TO DRIVE 47 MILES DROP IT OFF AND HAD TO COME BACK THE NEXT DAY TO GET IT THAT WAS THE FIRST RECALL THEN MY CAR STARTED TO MAKE A WEIRD NOISE I GOT THE NOTICE OF ANOTHER RECALL AND MY PULLEY BROKE AND I CANT DRIVE MY CAR 47 MILES TO GET IT FIXED I ASKED IF I JUST FIX IT MY SELF WILL THEY REFUND ME MY MONEY BACK FOR THE PART THEY SAID NO AND THEY WOULDN'T EVEN SHIP THE ITEM TO ME BECAUSE IM NOT A SHOP BUT THEY WERE WILLING TO PAY 50 DOLLAR TOWARDS MY THREE HUNDRED DOLLAR TOW TO GET MY CAR THERE. *TR

TL*THE CONTACT OWNS A 1999 SUZUKI GRAND VITARA. THE CONTACT STATED THAT WHEN STARTING THE VEHICLE, SHE WOULD HEAR A LOUD SQUEAKING NOISE. ALSO WHEN SHE MADE TURNS AT LOW SPEEDS, THE NOISE GETS LOUDER. THE VEHICLE WAS INSPECTED BY SEVERAL INDEPENDENT MECHANICS AND THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 98,000. THE VIN WAS UNAVAILABLE.

TL* THE CONTACT OWNS A 2007 SUZUKI XL7. THE CONTACT WAS DRIVING 35 MPH WHEN BOTH THE DRIVER AND PASSENGER FRONTAL AIR BAGS DEPLOYED AND EXPLODED INDEPENDENTLY. THE DEALER WAS CONTACTED AND ADVISED THAT THERE WERE NO RECALLS FOR THE FAILURE AND NO FURTHER ASSISTANCE WAS OFFERED. THE MANUFACTURER WAS NOT CONTACTED AND THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 96,000.

TL* THE CONTACT OWNS A 2008 SUZUKI GRAND VITARA. THE CONTACT WAS DRIVING APPROXIMATELY 40 MPH WHEN HE CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY AND THE CONTACT SUSTAINED INJURIES TO THE BACK. A POLICE REPORT WAS FILED. THE VEHICLE SUSTAINED SEVERE FRONT END DAMAGE AND WAS TOWED TO A COLLISION REPAIR CENTER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 49,000.

I HAVE AN '07 SUZUKI FORENZA, THE TRANSMISSION KEEPS SLIPPING GEARS AND SOMETIMES IT GETS STUCK IN 3RD GEAR. THE DEALER SAID IT WAS NOT COVERED BY WARRANTY BECAUSE "IT'S AN ELECTRICAL PROBLEM"; THE TRANSMISSION RANGE SENSOR IS GOING OUT. COSTS AROUND $200 DOLLARS TO REPAIR. THE DEALER ALSO ADMITTEDLY STATED THAT IT'S A COMMON PROBLEM WITH THIS PARTICULAR MODEL. *TR

TL* THE CONTACT OWNS A 2001 SUZUKI ESTEEM. THE CONTACT STATED ENTERING A RESIDENTIAL DRIVEWAY, THE FRONT SUSPENSION AND WHEEL COMPLETELY FRACTURED FROM THE FRAME. THE MANUFACTURER WAS CONTACTED AND ADVISED THAT AN EXTENDED WARRANTY WAS OFFERED TO THE OWNERS OF THOSE VEHICLES THAT EXPERIENCE THE FAILURE BUT THE WARRANTY WAS VOIDED DUE TO THE MILEAGE LIMITATIONS OF THE WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 183,000.

2006 SUZUKI RENO, UNIT 1 WAS STOPPED IN TRAFFIC AT GATE 218 ON THE OHIO TURNPIKE, UNIT 2 STRUCK UNIT 1 IN THE REAR. THE DRIVER OF UNIT 2 STATED HIS BRAKES FAILED AND COULD NOT STOP IN TIME. *BF (OHIO TRAFFIC CRASH REPORT # 10-0779-91) UPDATED 02/15/11 *BF . UPDATED 03/03/11 *BF

PURCHASED SX4 2007 SUZUKI 5/31/07. ALSO PURCHASED 60 MONTH/$50,000 MILE WARRANTY FOR $645.00 AT TIME OF PURCHASE. ON 12/9/2010 AT 52,000 THOUSAND MILES (2,000 MILE OV. WARRANTY), PASSENGER AIR BAG LIGHT CAME ON. MADE APPT. TO TAKE VEHICLE TO DEALERSHIP 12/22/10. TOLD SENSOR WAS BAD AND COST APPROXIMATELY $1,000.00 TO REPAIR. FOLLOW-UP CALL TO DEALERSHIP PRODUCED OFFER TO REPAIR AT 1/2 THE PRICE ($500.00)! ! FAMILY HAS PURCHASED MULTIPLE VEHICLES AT DEALERSHIP. THIS OCCURRED 2,000 MILES (NOT EVEN ONE OIL CHANGE) OVER WARRANTY WHEN VEHICLE WAS ONLY 3 1/2 YEARS OLD. DAUGHTER COMMUTES TO COLLEGE/HOME IN THIS VEHICLE, AND TO WORK/HOME. RARELY HAS PASSENGERS IN VEHICLE! CALLED AMERICAN SUZUKI AT 1-800-934-0934. OPENED A CASE. TOLD TO GET BACK IN TOUCH WITH DEALERSHIP TO PROVIDE THEM WITH CASE NUMBER. TOLD TECHNICAL MANAGER WOULD REVIEW OUR CASE. TOLD DEALERSHIP MAY COVER PART, LABOR, OR BOTH; AND WE WOULD HEAR SOMETHING WITHIN 48-72 HOURS. CONTACTED BACK BY DEALERSHIP RESTATING ORIGINAL OFFER. CALLED AMERICAN SUZUKI BACK. TOLD OUR WARRANTY HAD EXPIRED, AND THE DEALERSHIP'S OFFER WAS A "GOOD WILL" GESTURE. TOLD DEALERSHIP NOT REQUIRED TO DO ANYTHING. WELL, WE ARE NOT REQUIRED TO PURCHASE ADDITIONAL SUZUKI VEHICLES, OR TO GET RIPPED-OFF BUYING $645.00 GOOD-FOR-NOTHING EXTENDED WARRANTIES WITH $100.00 DEDUCTIBLES WHICH SHOULD NOT BE NEEDED, AND USUALLY AREN'T--UNTIL THEY'RE EXPIRED. AIR BAGS ARE A SAFETY ISSUE, AND SENSOR SHOULD BE A RECALL ITEM. NOT SURE IF AIR BAG SYSTEM WILL WORK AT ALL, OR IF CAR WILL PASS INSPECTION. CUSTOMERS SHOULD NOT HAVE TO REPLACE FAULTY HIGH-PRICED $$$$ DEFECTIVE PARTS. AMERICAN SUZUKI SHOULD RESPONSIBLY PRODUCE QUALITY PRODUCTS AND STAND BEHIND THEM. BRAG ABOUT 100,000 MILE/10 YEAR WARRANTY. THAT WARRANTY IS VERY LIMITED AS TO WHAT IT ACTUALLY COVERS. GOOD RACKET: EXPENSIVE GOOD-FOR-NOTHING EXTENDED WARRANTIES AND FAULTY PARTS PRODUCE GOOD REFERRAL BUSINESS FOR THE DEALERSHIP'S SERVICE DEPARTMENT. CUSTOMER SATISFACTION ZERO. *TR

THE CHROME PLATING ON THE INTERIOR DOOR HANDLES HAVE STARTED TO PEEL AND CAUSED A PAINFUL BLEEDING CUT.

TRANSMISSION RANGE SENSOR, IS GOING OUT MY CAR WILL NOT STAY IN GEAR ANYMORE VERY DANGEROUS TO DRIVE AND IS NOT COVERED UNDER WARRANTY AND COST 300 DOLLARS ALSO MY AIR BAD SENSOR ON THE DRIVER SIDE DOES NOT GO OFF ANYMORE AND HAVE ALREADY BROKE A DOOR HANDLE SUZUKI IS HORRIBLE WHICH HAVEN'T CHECKED THE PRICE ON THOSE AND I HAVE SAW A LOT OF PEOPLE ARE HAVING THE SAME PROBLEMS. *TR