SUZUKI Complaints
View complaints related to SUZUKI. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2005 SUZUKI AERIO- PALMDALE, CA
TL*THE CONTACT OWNS A 2005 SUZUKI AERIO. WHILE DRIVING APPROXIMATELY 65 MPH, THE TEMPERATURE GAUGE BEGAN TO FLUCTUATE. ANOTHER INDICATOR ILLUMINATED WHICH INDICATED THAT THE VEHICLE HAD OVERHEATED. THE CONTACT ADDED WATER TO THE RADIATOR. AFTER ADDING THE WATER, A WHITE CLOUD OF SMOKE EMITTED FROM THE ENGINE COMPARTMENT. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER. THE VEHICLE HAD NOT BEEN INSPECTED OR REPAIRED. THE FAILURE MILEAGE WAS 79,042 AND THE CURRENT MILEAGE WAS 79,142.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 SUZUKI XL-7- LEANDER, TX
CONDENSATION FROM VEHICLES AIR CONDITIONING DRIPS ONTO THE INSULATION AROUND BRAKE LINE THAT IS SUPPOSED TO PROTECT BRAKE LINE FROM EXHAUST MANIFOLD HEAT. LIVING IN TEXAS THE VEHICLE RARELY IS TURNED ON WITHOUT THE AIR CONDITIONING. THE CONTINUED SATURATION, DRYING AND VIBRATION OF NORMAL DAY TO DAY USE CAUSED A LEAK IN ONE OF THE TWO BRAKE LINES LEADING TO THE REAR OF THE VEHICLE. THIS WAS DISCOVERED AFTER OWNER REPORTED SPONGY FEELING AND LOSS OF BRAKE HOLDING STRENGTH WHILE IN STOPPED POSITION. UPON FURTHER INSPECTION IT WAS NOTICED BOTH BRAKE LINES BEHIND PROTECTIVE INSULATION HAS SEVER OXIDATION CLOSEST TO THE ENDS THAT ARE ATTACHED TO AN ADAPTER. FIX THAT I EMPLOYED WAS TO BYPASS THE EXTENSION THAT RAN FROM THE TOP OF THE ENGINE DOWN THE PASSENGER SIDE, ENTERED THE INSULATED EXTENSION AND THEN ENTERED THE ADAPTER THEN INTO THE REAR BRAKE LINES. I WAS ABLE TO BYPASS ALL THE UNNEEDED JOINTS WITH 2 48 BRAKE LINES AND 2 COUPLINGS BOUGHT FROM LOCAL AUTO PARTS AND REROUTED LINE FROM DRIVER SIDE DOWN ACROSS REAR SIDE OF UNDERCARRIAGE THEN DIRECTLY INTO REAR BRAKE LINE. THE A/C NO LONGER DRIPS ONTO THE BRAKE LINE.
Source: PORTABLE SAFETY COMPLAINT FORM -
2007 SUZUKI FORENZA- FORT MYERS, FL
TL* THE CONTACT OWNS A 2007 SUZUKI FORENZA. THE CONTACT STATED THAT WHEN DRIVING AT ANY SPEED, THE CHECK ENGINE WARNING LIGHT WOULD ILLUMINATE INTERMITTENTLY FOLLOWED BY THE VEHICLE VIOLENTLY JERKING AND SHIFTING GEARS. THE CONTACT DID NOT INFORM THE DEALER OR MANUFACTURER OF THE FAILURE NOR WAS THE VEHICLE REPAIRED. THE CURRENT MILEAGE WAS APPROXIMATELY 24,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 SUZUKI SX4- PITTSBURG , PA
TL*THE CONTACT OWNS A 2009 SUZUKI SX4/CONVENIENCE (NA). THE CONTACT STATED THAT THE VEHICLE STALLED AND A FIRE IGNITED UNDER THE HOOD; THE ENTIRE CAR BURST INTO FLAMES. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS CONTACTED WHO ADVISED THE CONTACT TO CALL THE INSURANCE COMPANY. A POLICE REPORT WAS FILED. THE FAILURE AND CURRENT MILEAGES WERE 22,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2006 SUZUKI GRAND VITARA- SPANAWAY, WA
MY VEHICLE (IN ADDITION TO HEADLIGHTS THAT BURN OUT FREQUENTLY), HAS HAD THE AIRBAG SENSOR CONTROL LIGHT AND SEAT BELT LIGHT ILLUMINATED OFF AND ON FOR THE PAST FEW MONTHS, ACCOMPANIED BY THE HIGH PITCHED BEEP-BEEP-BEEP ...ALARMING, OF COURSE. MINE ALSO CAME ON A LITTLE OF 54,000 MILE. AS IT IS INTERMITTENT, AND I AM GENERALLY IN THE VEHICLE ALONE, I HAVEN'T HAD IT LOOKED AT OR REPLACED. THIS WILL HAPPEN WHEN NO ONE AND/OR NOTHING IS ON THE FRONT SEAT. VARIOUS SPEEDS (FROM 35 MPH TO FREEWAY SPEEDS). E LIGHTS FOR THE FRONT PASSENGER SEAT AIRBAG AND SEATBELT ARE CONSTANTLY ON. THEY CAME ON AT APPROXIMATELY 56000 MILES. I WAS TOLD BY SUZUKI OF NASHVILLE THAT IT WAS POSSIBLY THE SENSOR IN THE FRONT PASSENGER SEAT, BUT NOT SURE. COST OF $2700 TO REPAIR. ALSO I WAS TOLD THAT THEY DO NOT KNOW IF THE AIRBAGS WILL DEPLOY OR IF THE SEAT BELT WILL CATCH WHEN BRAKES ARE ACTIVATED. THIS IS A SAFETY ISSUE AND SHOULD BE ADDRESSED BY SUZUKI - POSSIBLE A RECALL WOULD BE THE PROPER APPROACH. APPARENTLY THE SENSOR MODULE NEEDS TO BE REPLACED, NOT THE WHOLE SEAT. IT SEEMS RIDICULOUS TO CHARGE $2700 FOR A FRONT SEAT CUSHION WHEN THE CAR IS WORTH APPROX $10,000. *TR
Source: NHTSA WEB SITE -
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2006 SUZUKI GRAND VITARA- SPANAWAY, WA
LOW BEAM HEADLIGHTS HAVE BEEN REPLACED 6 TIMES NOW (ON DRIVER'S SIDE) AND 5 TIMES ON PASSENGER SIDE. NO OTHER BULBS HAVE HAD TO BE REPLACED, AND I RUN WITH MY FOGLIGHTS ON, AS I DRIVE TO WORK ON GRAVEYARD SHIFT. THIS HAS BEEN ONGOING AND RECURRING SINCE I BOUGHT THE VEHICLE. APPARENTLY THE H7 BULB IS THE WEAKEST BULB OUT THERE. *TR
Source: NHTSA WEB SITE -
2008 SUZUKI FORENZA- HOLLYWOOD, FL
2008 SUZUKI FORENZA AUTO TRANSMISSION CODE 783 3 4 MALFUNCTION 100,666 MILES COST $1300.00 OUT OF WARRANTY BY 666 MILES SERVICE BULLETIN WRITTEN IN JAN 2008 FOR ALL SUZUKI TRANSMISSIONS TO DEALERS HAD TO REPLACE TCM MODULE AT 55,000 MILES FOR NOT SHIFTING GEARS. WHAT A JOKE THAT SUZUKI WOULD HELP WITH $525 DOLLARS OF REPAIR. NOT FULL $1300.00 . THIS TRANSMISSION IS SEALED AND YOU CAN NOT SERVICE FLUID LEVELS UNLESS YOU ARE A DEALER NO USER LEVEL CHECKS POSSIBLE. THEY WILL ONLY GIVE A 12,000 MILE OR 12 MONTH WARRANTY ONLY ON CLUTCHES AND DRUMS REPLACED NOT TOTAL TRANS. *TR
Source: NHTSA WEB SITE -
2007 SUZUKI SX4- FRANKLIN, VA
I BOUGHT A 2007 SUZUKI SX4 NEW. AT ABOUT 55000 MILES, THE DRIVER'S SIDE AIRBAG LIGHT CAME ON. I DID A QUICK, OR SO I THOUGHT, SCAN FROM A SNAP ON OBD2 SCANNER, JUST TO FIND OUT, THAT THE DEALER IS THE ONLY ONE WHO CAN SCAN THESE CARS. SO I LOOKED ON THE INTERNET FOR A SOLUTION, TO FIND OUT THAT THERE ARE ALOT OF PEOPLE WITH THE SAME PROBLEMS. I CALLED THE DEALER TO ASK ABOUT THE SITUATION, SEEING AS HOW VIRGINIA HAS STATE INSPECTIONS, AND THE LIGHT CAN NOT FLASH OR STAY ON, AND WAS TOLD THAT I COULD BRING IT IN AT A "STARTING COST OF $80" FOR A SCAN TO FIND OUT THE PROBLEM. "IT WILL ONLY BE A COUPLE HUNDRED DOLLARS IF ANYTHING SLID UNDER THE SEAT AND CAUSED THE WIRES TO COME OUT OF THE CONNECTOR.", IS THE NEXT THING I WAS TOLD. AFTER THAT, SEEING AS HOW I LOOKED ON LINE, I ASKED ABOUT THE SEAT CUSHION ISSUES THAT I HAVE READ SO MUCH ABOUT, AND WAS TOLD, " THAT WOULD BE EXPENSIVE". I DO NOT UNDERSTAND HOW THIS CAN BE AS BIG OF A PROBLEM, AND WE THE CONSUMER ARE RESPONSIBLE FOR THEIR FAULTY EQUIPMENT. I ALSO HAD TO ASK IF THE AIRBAG SYSTEM WAS STILL ACTIVE, AND WAS TOLD "NO. IF THE SYSTEM HAS A FAULT, IT SHUT OFF THE WHOLE THING". SO MY FAMILY'S SAFETY HAS NO BEARING ON THEIR WALLET. AS LONG AS THEY GET YOUR MONEY THEY DON'T CARE? SO BEING AS UPSET AS I WAS I FOUND THE U.S.A. CORPORATE NUMBER AND CALLED TO TELL THEM THE PROBLEM AS WELL AND WAS TOLD, "CONTACT YOUR DEALER, THERE IS NOTHING I CAN DO FOR YOU."
Source: PORTABLE SAFETY COMPLAINT FORM -
2006 SUZUKI XL-7- FREDERICK, MD
I WAS LEAVING THE PARKING LOT AND NOTICED SOME EXCESSIVE MOVEMENT IN THE STEERING WHEEL. IT FELT LIKE IT DIDN'T RESPOND TO WHAT I WANT IT TO DO. I TOOK THE CAR TO THE DEALER AND THEY TOLD ME THAT THE STEERING WHEEL WAS COMING OUT, THE BOLT THAT HOLDS THE STEERING WHEEL TO THE COLUMN WAS LOOSE. MY CAR IS A SUZUKI 2006 XL-7 WITH 59000 MILES AND NEVER HAD A ACCIDENT OR ANY WORK DONE TO IT. I FEEL THAT THIS IS NOT ACCEPTABLE THIS IS A MAJOR PROBLEM AND IT MAY COME OUT WHILE DRIVEN IN THE HIGHWAY.
Source: PORTABLE SAFETY COMPLAINT FORM -
2006 SUZUKI GRAND VITARA- CHRISTIANA, TN
AIRBAG SENSOR CONTROL MODULE AND SEAT BELT LIGHT PROBLEM. THE LIGHTS FOR THE FRONT PASSENGER SEAT AIRBAG AND SEATBELT ARE CONSTANTLY ON. THEY CAME ON AT APPROXIMATELY 56000 MILES. I WAS TOLD BY SUZUKI OF NASHVILLE THAT IT WAS POSSIBLY THE SENSOR IN THE FRONT PASSENGER SEAT, BUT NOT SURE. COST OF $2700 TO REPAIR. ALSO I WAS TOLD THAT THEY DO NOT KNOW IF THE AIRBAGS WILL DEPLOY OR IF THE SEAT BELT WILL CATCH WHEN BRAKES ARE ACTIVITATED. THIS IS A SAFETY ISSUE AND SHOULD BE ADDRESSED BY SUZUKI - POSSIBLE A RECALL WOULD BE THE PROPER APPROACH. APPARENTLY THE SENSOR MODULE NEEDS TO BE REPLACED, NOT THE WHOLE SEAT. IT SEEMS RIDUCULOUS TO CHARGE $2700 FOR A FRONT SEAT CUSHION WHEN THE CAR IS WORTH APPROX $10,000.
Source: PORTABLE SAFETY COMPLAINT FORM